Is that really what passes for investigative journalism these days?
Business pushes to get best deal in negotiations by playing one supplier off versus another.
Passengers don't get luxury service when paying bargain price for ticket.
Business charges high prices for goods when having monopoly power.
I have no loyalty to Ryanair, nor do I have any hatred for them, but that programme was, quite frankly, embarassing, and a complete waste of half an hour.
The stuff about expensive food/drinks could quite as easily be levelled at airports. You'd think Ryanair were forcing people to buy it (or fly with them) the way it was presented.