Ryanair - 6
Join Date: Jul 2007
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Have heard a rumour that Ryanair recently approached Easy with the view to doing some of their maintenance (up to 50 a/c???)
I know Monarch got fed up with them in the early days at LTN but if this is true MOL has got balls.
Can anybody enlighten on this please
I know Monarch got fed up with them in the early days at LTN but if this is true MOL has got balls.
Can anybody enlighten on this please
Join Date: Jan 2007
Location: Norwich
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Do you mean Easy doing Ryanair 737 maintenance?, can't see that being so as Easyjet have Just awarded a 3 year contract for heavy maintenance of their 737's to KLMuk Engineering at Norwich!
Join Date: Jul 2007
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nt639
Yeah it was Easy doing maintenance for Ryanair.
Not sure but it may have been "a" checks.I believe at one time recently Ryanair approached Thomson as well who declined.
Just curious if Ryan are looking at alternatves for checks due to their current fleet size .
Yeah it was Easy doing maintenance for Ryanair.
Not sure but it may have been "a" checks.I believe at one time recently Ryanair approached Thomson as well who declined.
Just curious if Ryan are looking at alternatves for checks due to their current fleet size .
Join Date: Jul 2006
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rubbishing people like wowzz,
Im not rubbishing anyone BUT I am sick of people saying Ryanair are cheap and nasty and they will never use them again or they will never fly in the first place.
The fact is Ryanair are a very good Airline who have made travel affordable, they have made other Airline drop their inflated prices
and they have one of the largest, newest fleet in the world.
I as a seasoned traveler I check my flight times 12hrs before my departure time and arrive at the airport 3hrs before departure.
All airlines have flight time changes and not all can 100% say they positively contact 100% of the passenges on the flight.
wowzz must have been very unlucky or is he saying that all the passengers on that flight missed it ? If all passengers on the flight missed it then he has a point but if most made the flight then that proves Ryanair tried to contact the passengers inc wowzz.
The main point I am making is alot of people that post on here have never flown with Ryanair or have once and will never again, I have had problems with many Airlines but I dont devote all my time to slagging them off.
To make it simple ... everyone is free to fly with who they want if they have a problem, fly with someone else, I had a problem with my bank I just closed my account and opened another, you dont see me outside the brach with a plaquard putting them down, its just life nothing more nothing less, move one, life is to short.
The fact is Ryanair are a very good Airline who have made travel affordable, they have made other Airline drop their inflated prices
and they have one of the largest, newest fleet in the world.
I as a seasoned traveler I check my flight times 12hrs before my departure time and arrive at the airport 3hrs before departure.
All airlines have flight time changes and not all can 100% say they positively contact 100% of the passenges on the flight.
wowzz must have been very unlucky or is he saying that all the passengers on that flight missed it ? If all passengers on the flight missed it then he has a point but if most made the flight then that proves Ryanair tried to contact the passengers inc wowzz.
The main point I am making is alot of people that post on here have never flown with Ryanair or have once and will never again, I have had problems with many Airlines but I dont devote all my time to slagging them off.
To make it simple ... everyone is free to fly with who they want if they have a problem, fly with someone else, I had a problem with my bank I just closed my account and opened another, you dont see me outside the brach with a plaquard putting them down, its just life nothing more nothing less, move one, life is to short.
Join Date: Oct 2007
Location: England
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I think the number of people with good experiences with this airline easily outway the bad recently on this site.Which cannot be a bad thing for balance (after everything that has gone before).There have been times when I have been banned for speaking up for this airline and questioning certain posters on their experiences.The fact that they do not fly with or are no-longer employed by them seems to pass them by in the credability stakes.
Nobody seems able to answer a simple question I keep asking:
If Ryanair are soooo bad how come they carried 60m passengers
last year?
A few facts in an argument (in general) will help you.Personal experience will also be of use.Logic is a simple concept.
MM
Nobody seems able to answer a simple question I keep asking:
If Ryanair are soooo bad how come they carried 60m passengers
last year?
A few facts in an argument (in general) will help you.Personal experience will also be of use.Logic is a simple concept.
MM
Join Date: Apr 2005
Location: Ireland
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flight change notification
Ryanair sent me TWO emails recently notifying me their upcoming DUB/AGP flight has been advanced by 8 hours to 0850hrs. No problem for me and Mrs H.
However I am aware of this fact - all emails do not get delivered for whatever reason. As a backup it would be nice if an SMS text was sent as well.
Incidentally I know Ryanair will get me to Malaga. I am booked with EI on the return trip. I cannot be 100% sure they will not be on strike on the day of my return flight!!!
However I am aware of this fact - all emails do not get delivered for whatever reason. As a backup it would be nice if an SMS text was sent as well.
Incidentally I know Ryanair will get me to Malaga. I am booked with EI on the return trip. I cannot be 100% sure they will not be on strike on the day of my return flight!!!
Join Date: Aug 2006
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If Ryanair are soooo bad how come they carried 60m passengers last year?
Now concerning wowzz. Nowadays all pax are required to print their boarding passes in advance (e.g. at home, it's possible as early as 3 weeks before the departure). Even having missed the e-mail about the flight schedule change, one sees very clearly the departure time on its boarding pass. Impossible to pass unnoticed.
Join Date: Jan 2009
Location: Nuneaton / Fuerteventura
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Regular Flyer To Fuerteventura
My wife and i have been flying to fue for ten years now we have flown most airlines on this route we only had ryanair for a short period from bhx but with hand luggage it was a snip regular flights come and go as one pleased seats were ok a lot better than tcx (real cattle class ) i would rate fr top for regular service second to monarch for comfort thompson and thomas cook if we have no alternative and yes four hour flights they do sell there over the top priced food on these flights to first time flyers who will learn to take there own in future. Flying Ryanair to us is like catching a bus a new basic bus that gets you from a to b and if you book well in advance and pay with electron card dam cheap
Join Date: Aug 2007
Location: north yorkshire
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Is this the service we want from an airline?
Yorkshire folk are never slow to say exactly what they think!!
Yorkshire folk are never slow to say exactly what they think!!
Yorkshire Post - Letters - Published Date: 09 October 2009
I WAS intrigued when I heard the decision of Ryanair to expand its operations at Leeds Bradford International Airport with the creation of more than 1,000 jobs.
I am pleased that Ryanair is making this commitment to the region, particularly at the present time and I hope that this venture is successful and leads to further investment and economic growth.
However, I recently travelled from East Midlands airport to Nantes by Ryanair and experienced the sort of treatment that should not be meted out to cattle, let alone paying customers.
On checking in our luggage, we were told that we had exceeded our allowance of 15kg per item. The Ryanair staff member advising us concentrated his efforts on unsuccessfully trying to persuade us to pay £150 excess surcharge instead of explaining how to distribute the excess to our hand luggage. We rearranged our luggage under some duress at the front of a very long queue.
This process took some time and we then embarked on the long walk to our departure gate.
On boarding the aircraft, we were told by the Ryanair ground staff: "You are boarding the plane at five minutes – you were lucky not to be offloaded."
When we explained the reasons behind our delay, the staff simply reiterated this message that we were fortunate to be allowed on to our flight.
I am acutely aware that airlines require passengers to be punctual and observe flight regulations to allow them to run efficiently and smoothly. However, having had this experience first hand, I feel that Ryanair are taking the "cut to the bone" approach too far and abandoning any pretence to customer service and comfort in the pursuit of market share and profit.
Is this really the service we want to have established at Leeds Bradford airport?
I WAS intrigued when I heard the decision of Ryanair to expand its operations at Leeds Bradford International Airport with the creation of more than 1,000 jobs.
I am pleased that Ryanair is making this commitment to the region, particularly at the present time and I hope that this venture is successful and leads to further investment and economic growth.
However, I recently travelled from East Midlands airport to Nantes by Ryanair and experienced the sort of treatment that should not be meted out to cattle, let alone paying customers.
On checking in our luggage, we were told that we had exceeded our allowance of 15kg per item. The Ryanair staff member advising us concentrated his efforts on unsuccessfully trying to persuade us to pay £150 excess surcharge instead of explaining how to distribute the excess to our hand luggage. We rearranged our luggage under some duress at the front of a very long queue.
This process took some time and we then embarked on the long walk to our departure gate.
On boarding the aircraft, we were told by the Ryanair ground staff: "You are boarding the plane at five minutes – you were lucky not to be offloaded."
When we explained the reasons behind our delay, the staff simply reiterated this message that we were fortunate to be allowed on to our flight.
I am acutely aware that airlines require passengers to be punctual and observe flight regulations to allow them to run efficiently and smoothly. However, having had this experience first hand, I feel that Ryanair are taking the "cut to the bone" approach too far and abandoning any pretence to customer service and comfort in the pursuit of market share and profit.
Is this really the service we want to have established at Leeds Bradford airport?
Join Date: Jul 2006
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I as a seasoned traveler I check my flight times 12hrs before my departure time and arrive at the airport 3hrs before departure.
All airlines have flight time changes and not all can 100% say they positively contact 100% of the passenges on the flight.
All airlines have flight time changes and not all can 100% say they positively contact 100% of the passenges on the flight.
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On checking in our luggage, we were told that we had exceeded our allowance of 15kg per item .... We rearranged our luggage under some duress at the front of a very long queue.
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what has that got to do with ryanair ?
It is the passengers responsability to follow the Airlines rules and regulations on baggage.
It is the check-in staffs responsability to follow the airlines rules and regulations on baggage charges.
It is not upto the check-in agent to advise the passenger on how to pack there baggage.
The gate staff done a good job in advising the passenger that he would have been offloaded if he was a little later, he will know for next time that he has to stick to all the rules and regulations and not try to pull a fast one at the check-in desk with his baggage weight, as this may cost him in the long run !
I think he got good treatment from the check-in agaent because if I worked there I would have made him leave the line and to come back when he had sorted his bags out. as I would need to check other passengers in.
It is the check-in staffs responsability to follow the airlines rules and regulations on baggage charges.
It is not upto the check-in agent to advise the passenger on how to pack there baggage.
The gate staff done a good job in advising the passenger that he would have been offloaded if he was a little later, he will know for next time that he has to stick to all the rules and regulations and not try to pull a fast one at the check-in desk with his baggage weight, as this may cost him in the long run !
I think he got good treatment from the check-in agaent because if I worked there I would have made him leave the line and to come back when he had sorted his bags out. as I would need to check other passengers in.
Join Date: Aug 2007
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The gate staff done a good job in advising the passenger that he would have been offloaded if he was a little later, he will know for next time that he has to stick to all the rules and regulations and not try to pull a fast one at the check-in desk with his baggage weight, as this may cost him in the long run !
I think he got good treatment from the check-in agaent because if I worked there I would have made him leave the line and to come back when he had sorted his bags out. as I would need to check other passengers in.
I think he got good treatment from the check-in agaent because if I worked there I would have made him leave the line and to come back when he had sorted his bags out. as I would need to check other passengers in.
Join Date: Nov 2008
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As a check-in agent, it amazes me how some passangers find it unbelievable that if they have excess weight they have to pay the extra. This doesn't happens only at Ryanair (as I don't even work for them), but others with 20 kg or more allowance. It's as simple as it gets. Passengers are advised on the website and on the booking or boarding cards that they print online about their hand and hold-luggage allowance. If they don't follow it any extra is to be charged. Pretty obvious, isn't it?
And don't tell me that is lack of customer service. Customer service is one thing, following the baggage rules of the airlines is another. Rules like this are to be followed in every airline, low-cost or not, doesn't matters if you paid 5 or 200 euros, rules are the same for everyone. I'm very friendly to costumers, and I'm no less friendly if someone has 10kg over the allowance and explain that as those kg are an extra they have to pay for it, or, transfer somethings to the hand-luggage. Luckily 95% pay without arguing.
And don't tell me that is lack of customer service. Customer service is one thing, following the baggage rules of the airlines is another. Rules like this are to be followed in every airline, low-cost or not, doesn't matters if you paid 5 or 200 euros, rules are the same for everyone. I'm very friendly to costumers, and I'm no less friendly if someone has 10kg over the allowance and explain that as those kg are an extra they have to pay for it, or, transfer somethings to the hand-luggage. Luckily 95% pay without arguing.
Join Date: Jul 2006
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Yes your wrong !
The check-in agents are NOT "Airline staff" they are an agent for the Airline, they are there to open and close check-in on time and to make sure all regulations are followed that includes making sure passengers stick to the rules that they have agreed to when they made the booking
You can put bowes and ribbons on it but thats what they are there for !
You can put bowes and ribbons on it but thats what they are there for !
Join Date: Oct 2008
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Yorkshire Post - Letters - Published Date: 09 October 2009
I WAS intrigued when I heard the decision of Ryanair to expand its operations at Leeds Bradford International Airport with the creation of more than 1,000 jobs.
I am pleased that Ryanair is making this commitment to the region, particularly at the present time and I hope that this venture is successful and leads to further investment and economic growth.
However, I recently travelled from East Midlands airport to Nantes by Ryanair and experienced the sort of treatment that should not be meted out to cattle, let alone paying customers.
On checking in our luggage, we were told that we had exceeded our allowance of 15kg per item. The Ryanair staff member advising us concentrated his efforts on unsuccessfully trying to persuade us to pay £150 excess surcharge instead of explaining how to distribute the excess to our hand luggage. We rearranged our luggage under some duress at the front of a very long queue.
This process took some time and we then embarked on the long walk to our departure gate.
On boarding the aircraft, we were told by the Ryanair ground staff: "You are boarding the plane at five minutes – you were lucky not to be offloaded."
When we explained the reasons behind our delay, the staff simply reiterated this message that we were fortunate to be allowed on to our flight.
I am acutely aware that airlines require passengers to be punctual and observe flight regulations to allow them to run efficiently and smoothly. However, having had this experience first hand, I feel that Ryanair are taking the "cut to the bone" approach too far and abandoning any pretence to customer service and comfort in the pursuit of market share and profit.
Is this really the service we want to have established at Leeds Bradford airport?
I WAS intrigued when I heard the decision of Ryanair to expand its operations at Leeds Bradford International Airport with the creation of more than 1,000 jobs.
I am pleased that Ryanair is making this commitment to the region, particularly at the present time and I hope that this venture is successful and leads to further investment and economic growth.
However, I recently travelled from East Midlands airport to Nantes by Ryanair and experienced the sort of treatment that should not be meted out to cattle, let alone paying customers.
On checking in our luggage, we were told that we had exceeded our allowance of 15kg per item. The Ryanair staff member advising us concentrated his efforts on unsuccessfully trying to persuade us to pay £150 excess surcharge instead of explaining how to distribute the excess to our hand luggage. We rearranged our luggage under some duress at the front of a very long queue.
This process took some time and we then embarked on the long walk to our departure gate.
On boarding the aircraft, we were told by the Ryanair ground staff: "You are boarding the plane at five minutes – you were lucky not to be offloaded."
When we explained the reasons behind our delay, the staff simply reiterated this message that we were fortunate to be allowed on to our flight.
I am acutely aware that airlines require passengers to be punctual and observe flight regulations to allow them to run efficiently and smoothly. However, having had this experience first hand, I feel that Ryanair are taking the "cut to the bone" approach too far and abandoning any pretence to customer service and comfort in the pursuit of market share and profit.
Is this really the service we want to have established at Leeds Bradford airport?
As ground staff the bain of our lives are PAX who tick that little box agreeing to the airlines Ts&Cs without actually reading them. They then que at checkin or bag drop wasting valuable time when they could have been configuring their baggage correctly and then expect us to hold everyone else up whilst they sort it out at the head of the que.
Get a life! Read the Ts&Cs and comply with them before you even leave the house for the airport - we have better things to do that wipe your bo**oms for you.
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I think he got good treatment from the check-in agaent because if I worked there I would have made him leave the line and to come back when he had sorted his bags out. as I would need to check other passengers in.