ASIC Renewal
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Sent in my forms and credit card payment to CASA in mid Jan and got the card in at the start of the last week of Feb. Not exactly record breaking but not unbearable either. Now I just have to wait a year so I can get a better photo that makes me look less of an axe murderer.
Join Date: May 2005
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I ask the question, why would you go through CASA when you can go through an establishment like Aviation ID Australia and you can get your ASIC within weeks not months, unlike CASA .... 
Ive just applied for my initial ASIC through Aviation ID Australia and the clock is ticking ... Will give details on how quickly it was processed once I receive my card in the mail
Ive just applied for my initial ASIC through Aviation ID Australia and the clock is ticking ... Will give details on how quickly it was processed once I receive my card in the mail
Join Date: Jun 2007
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I sent my asic renewal on the 11 of NOV 07.. four months later im still waiting.. everytime i ring them (alot) i get the same response.. "still being processed"
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sent my asic renewal on the 11 of NOV 07.. four months later im still waiting.. everytime i ring them (alot) i get the same response.. "still being processed"
Dr
I don't want to be the best pilot in the world - Just the oldest
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FTDK is right,
Two years working in Afghanistan with numerous trips home obviously flagged me up for a closer look when I put my renewal pplication in. Notwithstanding the fact that I was already processing AISC applications for others myself..
Four months though is bloody outrageous. Unfortunately you will only ever get the standard response - "still with checking partners". Do yourself a favour and keep a copy of your application and evrything else with you when you fly. If you do happen to get pulled up by security they should listen to reason.
Two years working in Afghanistan with numerous trips home obviously flagged me up for a closer look when I put my renewal pplication in. Notwithstanding the fact that I was already processing AISC applications for others myself.
.Four months though is bloody outrageous. Unfortunately you will only ever get the standard response - "still with checking partners". Do yourself a favour and keep a copy of your application and evrything else with you when you fly. If you do happen to get pulled up by security they should listen to reason.
Join Date: May 2005
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Still waiting .......
Application sent via registered post on 16th Feb. Waited 7 days for confirmation of delivery (extra fee paid for service with registered post), no confirmation received in mail. Sent email on 27th of Feb to ASIC processing establishment inquiring as to whether they have received my application in the mail. Reply received same day stating that they had not received my application. 
Further investigation via AusPost revealed my registered mail had been delivered in full to destination post office in NSW. Rang ASIC processing establishment and made enquiries as to what was going on (getting concerned as there is plenty enough information in that registered mail envelope for someone to steal my identity) and I was told that according to their system they have not received any such application. I informed them that according to AusPost's tracking details on their system, it was delivered in full to their nominated postal office in NSW and had been collected.
I rang AusPost again to arrange a delivery confirmation slip with signature to be mailed to me confirming delivery but in the interim received a call from ASIC processing establishment informing me that they had located my application, which was sitting in someone's in-tray in their too hard basket, due to me sending down a certified copy of my birth extract which they did not accept.
So, I ask myself the question (a) Why was my application not registered on their system on arrival and (b) Why was I not informed there was a problem with it? It took me to call them to find out there was an issue with the documentation ... if I had never called it would have still been sitting in the so called in-tray/too hard basket.
According to my credit card statement, my credit card has been debited the full amount for ASIC on 06/03. It is now 31/03 and nothing in the mail yet. I was under the impression that they should only charge your credit card once the application has been approved and is ready for processing and delivery?
Because I made a fuss with above ASIC establishment earlier in the part, am I now being punished by being charged my fee without even having my card?
Any suggestions kindly welcome
Further investigation via AusPost revealed my registered mail had been delivered in full to destination post office in NSW. Rang ASIC processing establishment and made enquiries as to what was going on (getting concerned as there is plenty enough information in that registered mail envelope for someone to steal my identity) and I was told that according to their system they have not received any such application. I informed them that according to AusPost's tracking details on their system, it was delivered in full to their nominated postal office in NSW and had been collected.
I rang AusPost again to arrange a delivery confirmation slip with signature to be mailed to me confirming delivery but in the interim received a call from ASIC processing establishment informing me that they had located my application, which was sitting in someone's in-tray in their too hard basket, due to me sending down a certified copy of my birth extract which they did not accept.
So, I ask myself the question (a) Why was my application not registered on their system on arrival and (b) Why was I not informed there was a problem with it? It took me to call them to find out there was an issue with the documentation ... if I had never called it would have still been sitting in the so called in-tray/too hard basket.
According to my credit card statement, my credit card has been debited the full amount for ASIC on 06/03. It is now 31/03 and nothing in the mail yet. I was under the impression that they should only charge your credit card once the application has been approved and is ready for processing and delivery?
Because I made a fuss with above ASIC establishment earlier in the part, am I now being punished by being charged my fee without even having my card?
Any suggestions kindly welcome
Join Date: Apr 2004
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Three weeks for mine...no complaints, except the cost
.
My medical, on the other hand...
I think they bill you as a matter of course as soon as they get the application. When and whether you get the card is another matter entirely. Is this legal? I'm not sure. Before they process your application, how can they even say you will be eligible to hold an ASIC? If your application is rejected, for whatever reason, do they refund the money? I would have thought the most logical process would be to charge you for the card last, rather than first.
Would it be worth writing your local member, and/or the Minister for Transport?
Agreed 4 months is ridiculous - your MP's office should be get to the bottom of exactly what the hold up is, if they are doing their job properly.
.My medical, on the other hand...
I think they bill you as a matter of course as soon as they get the application. When and whether you get the card is another matter entirely. Is this legal? I'm not sure. Before they process your application, how can they even say you will be eligible to hold an ASIC? If your application is rejected, for whatever reason, do they refund the money? I would have thought the most logical process would be to charge you for the card last, rather than first.
Would it be worth writing your local member, and/or the Minister for Transport?
Agreed 4 months is ridiculous - your MP's office should be get to the bottom of exactly what the hold up is, if they are doing their job properly.
If your going to all the trouble of writing to the minister - ask what exactly does the ASIC achieve ?... apart from wasting peoples time and money and profiting the people who process the ASICs.
I don't want to be the best pilot in the world - Just the oldest
Join Date: Jun 2001
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Flying Binghi,
First rule in trying to get a government department on side is to take any emotion out of your argument.
Asking questions like "what does it achieve" and sweeping statements like "wasting people's time and money" etc will ensure you receive nothing more than a stock standard form letter from someone in the Office of Transport Security.
Common causes for delays in processing are firstly, on receiving the Auscheck clerance. Do you or have you had:
A criminal conviction,
Frequent overseas travel,
A pending case before the courts.
Related to someone who is on ASIO's radar
If the answer to any of these is yes, you can expect a delay in the process. Auscheck only coordinates the procedure, the actual checks involve a number of police and government bodies.
Further delays can occur with printing of the cards as the equipment has a limited ability and can only print less than 10 cards per hour. Put breakdowns into the equation and a backlog can soon occur.
As for profiteering by Issuing Bodies. When you consider that the Auscheck clearances costs $86.00 ($76.00 for renewal). Capital outlay for a complete card printing system is in the vicinity of $40,000. The time taken in processing the application, record keeping etc etc etc. I don't think you could accuse an IB of making a bundle out of ASICs. Some IBs actually charge less than the usual $180 but they only supply to limited numbers of people such as those working for or known by their organisation.
JBR76,
If the issuing body processing your card is able to print the card as soon as they receive the clearance, you should not lose out on the 2 year validity. It can be confusing when they debit your credit card straight away but take another month or so to get the card to you.
I am not saying I like the ASIC arrangements or trying to make apologies for the delays. Just telling it like it is.
First rule in trying to get a government department on side is to take any emotion out of your argument.
Asking questions like "what does it achieve" and sweeping statements like "wasting people's time and money" etc will ensure you receive nothing more than a stock standard form letter from someone in the Office of Transport Security.
Common causes for delays in processing are firstly, on receiving the Auscheck clerance. Do you or have you had:
A criminal conviction,
Frequent overseas travel,
A pending case before the courts.
Related to someone who is on ASIO's radar
If the answer to any of these is yes, you can expect a delay in the process. Auscheck only coordinates the procedure, the actual checks involve a number of police and government bodies.
Further delays can occur with printing of the cards as the equipment has a limited ability and can only print less than 10 cards per hour. Put breakdowns into the equation and a backlog can soon occur.
As for profiteering by Issuing Bodies. When you consider that the Auscheck clearances costs $86.00 ($76.00 for renewal). Capital outlay for a complete card printing system is in the vicinity of $40,000. The time taken in processing the application, record keeping etc etc etc. I don't think you could accuse an IB of making a bundle out of ASICs. Some IBs actually charge less than the usual $180 but they only supply to limited numbers of people such as those working for or known by their organisation.
JBR76,
If the issuing body processing your card is able to print the card as soon as they receive the clearance, you should not lose out on the 2 year validity. It can be confusing when they debit your credit card straight away but take another month or so to get the card to you.
I am not saying I like the ASIC arrangements or trying to make apologies for the delays. Just telling it like it is.
Join Date: May 2005
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Arrived at post office today ...
Application sent via registered post on 16th Feb. Waited 7 days for confirmation of delivery (extra fee paid for service with registered post), no confirmation received in mail. Sent email on 27th of Feb to ASIC processing establishment inquiring as to whether they have received my application in the mail. Reply received same day stating that they had not received my application.
Further investigation via AusPost revealed my registered mail had been delivered in full to destination post office in NSW. Rang ASIC processing establishment and made enquiries as to what was going on (getting concerned as there is plenty enough information in that registered mail envelope for someone to steal my identity) and I was told that according to their system they have not received any such application. I informed them that according to AusPost's tracking details on their system, it was delivered in full to their nominated postal office in NSW and had been collected.
I rang AusPost again to arrange a delivery confirmation slip with signature to be mailed to me confirming delivery but in the interim received a call from ASIC processing establishment informing me that they had located my application, which was sitting in someone's in-tray in their too hard basket, due to me sending down a certified copy of my birth extract which they did not accept.
So, I ask myself the question (a) Why was my application not registered on their system on arrival and (b) Why was I not informed there was a problem with it? It took me to call them to find out there was an issue with the documentation ... if I had never called it would have still been sitting in the so called in-tray/too hard basket.
According to my credit card statement, my credit card has been debited the full amount for ASIC on 06/03. It is now 31/03 and nothing in the mail yet. I was under the impression that they should only charge your credit card once the application has been approved and is ready for processing and delivery?
Because I made a fuss with above ASIC establishment earlier in the part, am I now being punished by being charged my fee without even having my card?
Any suggestions kindly welcome
Further investigation via AusPost revealed my registered mail had been delivered in full to destination post office in NSW. Rang ASIC processing establishment and made enquiries as to what was going on (getting concerned as there is plenty enough information in that registered mail envelope for someone to steal my identity) and I was told that according to their system they have not received any such application. I informed them that according to AusPost's tracking details on their system, it was delivered in full to their nominated postal office in NSW and had been collected.
I rang AusPost again to arrange a delivery confirmation slip with signature to be mailed to me confirming delivery but in the interim received a call from ASIC processing establishment informing me that they had located my application, which was sitting in someone's in-tray in their too hard basket, due to me sending down a certified copy of my birth extract which they did not accept.
So, I ask myself the question (a) Why was my application not registered on their system on arrival and (b) Why was I not informed there was a problem with it? It took me to call them to find out there was an issue with the documentation ... if I had never called it would have still been sitting in the so called in-tray/too hard basket.
According to my credit card statement, my credit card has been debited the full amount for ASIC on 06/03. It is now 31/03 and nothing in the mail yet. I was under the impression that they should only charge your credit card once the application has been approved and is ready for processing and delivery?
Because I made a fuss with above ASIC establishment earlier in the part, am I now being punished by being charged my fee without even having my card?
Any suggestions kindly welcome
So ... It was sent 16/02/08 .. it is now 01/04/08 and it's in my hand. So we're talking just under a couple of months. I wonder if I would have done any better going down the CASA route
Clock's ticking
Mine is in with Aviation ID Australia. Posted overnight on Fri so should've been there yesterday.
Anyone had a renewal from Aviation ID Aust in a 21 days turnaround?
Anyone had a renewal from Aviation ID Aust in a 21 days turnaround?
ASIC Time
Posted in Tue 4/3/08
Credit card debited tues 11/3/08 - $186
Received today Thur 3/4/08
30 days.........
Thanks Guys and Gals
But, why oh why??? That is the question......
Credit card debited tues 11/3/08 - $186
Received today Thur 3/4/08
30 days.........
Thanks Guys and Gals
But, why oh why??? That is the question......
Join Date: Mar 2008
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I sent mine early March, and got a phone call a week later because they were having trouble processing the payment with my credit card for some reason. Today (over two weeks after billing) I called up to ask how it is coming along, and was informed after the lady looked it up in the system, "Oh, it will be posted first thing tomorrow morning." Wonder if it would still have been posted tomorrow morning if i didn't call...
To those enquiring about the logic to debiting your credit card before the security check is carried out, remember that the fee is not for purchasing the card - the fee is for carrying out the security check. The card itself is just a way of identifying those who have passed the check.
If you are denied an ASIC based on the results of the security check (does anyone know of anyone who's ever been denied one?), they are not obliged to refund your money, because the security check you paid for has been carried out.
If you are denied an ASIC based on the results of the security check (does anyone know of anyone who's ever been denied one?), they are not obliged to refund your money, because the security check you paid for has been carried out.