Cenralised Load Control (CLC) at Servisair Regional Stations
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Cenralised Load Control (CLC) at Servisair Regional Stations
Yes Servisair Management do it again.......................
Wave your jobs goodbye, people who work in Servisair Operations Departments at UK Regional Stations. You are going to loose your jobs to support Servisair staff at MAN when they take over CLC in May/June. Nice to see people will gain work at MAN (the station which loose the most money for servisair) while others loose there jobs around the UK.
Here we go, another cost cutting joke by Servisair Management.
WHICH BRIGHTSPARK THOUGHT OF THIS ONE THEN?
Does anyone know how this is going to work then? Will flight deck crews have to phone MAN to give flight details? Will someone be manning a ground to air radio in MAN to take calls from flight decks O/B an A/C or will it be someone will sit in an office with a head piece strapped to there head connected to someone in MAN who has got about 20 loadsheets to do in 10 mins? Is this where the errors and mistakes be made?
Does anyone work for a handling agent which has a simular sort of operation in action at present?
Through this again, Servisair will loose more experianced staff around the country which it cannot afford to do.
When will Servisair Management wake up and look at what there doing to our company. Most of you couldnt run a childrens play party!
Ask your Manager staff at - LPL, BFS, MME, CWL, LBA, JER cause your jobs are going sooner than you think. When are you going to be big enough to tell us then managers? The last minute, as usual, you dont care as long as you keep your job safe. YOU BUNCH OF COWARDS!
SERVISAIR SENIOR COMPANY MANAGEMENT, I HAVE 3 IDEAS OF HOW TO SAVE MONEY:
1) GET RID OF THOSE LOAD OF S**T WASTE OF MONEY POSTER BOARDS, GOD KNOWS HOW MUCH THEY COST TO BUY AND HOW MUCH THE POSTERS COST TO PUT IN THEM - A COMPLETE LOAD OF S**T!
2) STOP WASTING MONEY ON SOMEONE SAT IN HEAD OFFICE AT MAN CHANGING THE COMPANY WEBSITE EVERY 2 SECS
3) GET RID OF STATION MANAGERS AND THEIR COMPANY CARS, THEY ARE A WASTE OF TIME, MONEY AND EFFORT GOD KNOWS WHAT THEY DO OR WHY THEY EXIST (all of them) CANT DUTY MANGERS RUN A SITE?
And there was 3 ideas without even thinking!
Your pleasure Our business, Your business, Our pleasure, why not try looking after your staff as well as customers, they are important too. WHO WILL THEN PICK UP ALL THE PIECES WHEN THIS ALL ENDS IN DISASTER OR A MAJOR MIS-LOAD INCIDENT?
DONT FORGET NOW ALL OF YOU OUT THERE WHO WORK AS LOAD CONTROL IN SERVISAIR OPS DEPARTMENTS, ASK YOUR MANAGER HOW SAFE YOUR JOB IS NEXT TIME YOU SEE THEM! BECAUSE BELIEVE ME YOU WILL BE DOWN THE JOB CENTRE NEXT WEEK!
But never mind, we will all sleep well knowing that Servisair satation mangers will be safe playing on their computers in their warm office drinking coffee.............................. doing jack S**T! as normal, thinking of ways to lay off other staff................
Wave your jobs goodbye, people who work in Servisair Operations Departments at UK Regional Stations. You are going to loose your jobs to support Servisair staff at MAN when they take over CLC in May/June. Nice to see people will gain work at MAN (the station which loose the most money for servisair) while others loose there jobs around the UK.
Here we go, another cost cutting joke by Servisair Management.
WHICH BRIGHTSPARK THOUGHT OF THIS ONE THEN?
Does anyone know how this is going to work then? Will flight deck crews have to phone MAN to give flight details? Will someone be manning a ground to air radio in MAN to take calls from flight decks O/B an A/C or will it be someone will sit in an office with a head piece strapped to there head connected to someone in MAN who has got about 20 loadsheets to do in 10 mins? Is this where the errors and mistakes be made?
Does anyone work for a handling agent which has a simular sort of operation in action at present?
Through this again, Servisair will loose more experianced staff around the country which it cannot afford to do.
When will Servisair Management wake up and look at what there doing to our company. Most of you couldnt run a childrens play party!
Ask your Manager staff at - LPL, BFS, MME, CWL, LBA, JER cause your jobs are going sooner than you think. When are you going to be big enough to tell us then managers? The last minute, as usual, you dont care as long as you keep your job safe. YOU BUNCH OF COWARDS!
SERVISAIR SENIOR COMPANY MANAGEMENT, I HAVE 3 IDEAS OF HOW TO SAVE MONEY:
1) GET RID OF THOSE LOAD OF S**T WASTE OF MONEY POSTER BOARDS, GOD KNOWS HOW MUCH THEY COST TO BUY AND HOW MUCH THE POSTERS COST TO PUT IN THEM - A COMPLETE LOAD OF S**T!
2) STOP WASTING MONEY ON SOMEONE SAT IN HEAD OFFICE AT MAN CHANGING THE COMPANY WEBSITE EVERY 2 SECS
3) GET RID OF STATION MANAGERS AND THEIR COMPANY CARS, THEY ARE A WASTE OF TIME, MONEY AND EFFORT GOD KNOWS WHAT THEY DO OR WHY THEY EXIST (all of them) CANT DUTY MANGERS RUN A SITE?
And there was 3 ideas without even thinking!
Your pleasure Our business, Your business, Our pleasure, why not try looking after your staff as well as customers, they are important too. WHO WILL THEN PICK UP ALL THE PIECES WHEN THIS ALL ENDS IN DISASTER OR A MAJOR MIS-LOAD INCIDENT?
DONT FORGET NOW ALL OF YOU OUT THERE WHO WORK AS LOAD CONTROL IN SERVISAIR OPS DEPARTMENTS, ASK YOUR MANAGER HOW SAFE YOUR JOB IS NEXT TIME YOU SEE THEM! BECAUSE BELIEVE ME YOU WILL BE DOWN THE JOB CENTRE NEXT WEEK!
But never mind, we will all sleep well knowing that Servisair satation mangers will be safe playing on their computers in their warm office drinking coffee.............................. doing jack S**T! as normal, thinking of ways to lay off other staff................
Last edited by opsmaster; 20th Apr 2004 at 20:12.
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The system you refer to seem's to work well at some of the larger station but I cant see it working at the smaller regional stations.
Last edited by Approach_plate; 22nd Apr 2004 at 19:46.
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OPSMASTER
CLC sounds like a good idea to me and good business sense, are you saying that its more cost effective having F/T loadcontrollers sat at MME/CWL doing a few loadsheets a day compared to guys at MAN doing this and other stations work and in effect saving the company money.
Gate dispatchers at these small stations will telex CLC with individual flight details, fuel figures, loading details etc, and will then get the loadsheet sent to gate in similar way to other CLC operations.
CLC sounds like a good idea to me and good business sense, are you saying that its more cost effective having F/T loadcontrollers sat at MME/CWL doing a few loadsheets a day compared to guys at MAN doing this and other stations work and in effect saving the company money.
Gate dispatchers at these small stations will telex CLC with individual flight details, fuel figures, loading details etc, and will then get the loadsheet sent to gate in similar way to other CLC operations.
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opsmaster,
The implementation of Centralised (or Regionalised) Load Control is always a sensitive issue due to the possible loss of jobs at the airports where load control is being removed. This needs to be handled carefully by the organisations concerned.
From a procedural and safety perspective however, the concept is sound and, if implemented properly, does work and works well.
For what it is worth, the airlines that want to do CLC "properly" and not just to cut costs, spend a great deal of time and effort into making sure that their procedures have "checks and balances" in place to make sure that he processes are safe and robust. This specifically relates to communication issues requiring information to be passed by fax or telex, and having all phone/VHF conversations recorded for audit and investigation purposes.
The process works if done properly and should not be criticised when/if it is used "unwisely" by airlines or handling agents.
The implementation of Centralised (or Regionalised) Load Control is always a sensitive issue due to the possible loss of jobs at the airports where load control is being removed. This needs to be handled carefully by the organisations concerned.
From a procedural and safety perspective however, the concept is sound and, if implemented properly, does work and works well.
For what it is worth, the airlines that want to do CLC "properly" and not just to cut costs, spend a great deal of time and effort into making sure that their procedures have "checks and balances" in place to make sure that he processes are safe and robust. This specifically relates to communication issues requiring information to be passed by fax or telex, and having all phone/VHF conversations recorded for audit and investigation purposes.
The process works if done properly and should not be criticised when/if it is used "unwisely" by airlines or handling agents.
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opsmaster:
when is this happening for sure?? i tell you it will not work especial at LBA we are too busy now to be chasing loadsheets, flightplans etc.. that we require from another station im sure MAN have plenty to deal with at the mo never mind all the crap from another station. What happens when a captain wants a new loadsheet 5 mins before departure on a busy sat afternoon, do we telex MAN wait for the Load control to notice the telex, then get a response 15mins after the STD because they have no bloody staff at CLC. This system is not going to work!!!
when is this happening for sure?? i tell you it will not work especial at LBA we are too busy now to be chasing loadsheets, flightplans etc.. that we require from another station im sure MAN have plenty to deal with at the mo never mind all the crap from another station. What happens when a captain wants a new loadsheet 5 mins before departure on a busy sat afternoon, do we telex MAN wait for the Load control to notice the telex, then get a response 15mins after the STD because they have no bloody staff at CLC. This system is not going to work!!!
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jimbols6 - It is coming in very soon!
Dont know how this is going to be cost effective - In many regional stations, Load Control is one of the areas where time is less spent on. By the time someone would have sent a telex to MAN, they would have had the loadsheet (with a lot less hassel) completed themselves.
So what costs are involved here:
1) The Telephone Call/Telex to MAN
2) An office in MAN for the CLC
3) A member of staff being paid in MAN to do the Loadsheets
4) Someone's time telexing MAN
5) Sita charges for the Loadsheet to be sent to the Station
6) Time spent chasing the loadsheet because the person in MAN is up to their eyes in fuel figures
Is this really cost effective? cant the load control task be given to someone else to add to there duties?
Dont know how this is going to be cost effective - In many regional stations, Load Control is one of the areas where time is less spent on. By the time someone would have sent a telex to MAN, they would have had the loadsheet (with a lot less hassel) completed themselves.
So what costs are involved here:
1) The Telephone Call/Telex to MAN
2) An office in MAN for the CLC
3) A member of staff being paid in MAN to do the Loadsheets
4) Someone's time telexing MAN
5) Sita charges for the Loadsheet to be sent to the Station
6) Time spent chasing the loadsheet because the person in MAN is up to their eyes in fuel figures
Is this really cost effective? cant the load control task be given to someone else to add to there duties?
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I think that there is 1 small bit of information that the 'Big Bosses' are missing.
At regional stations there is far less time spent by loadcontrol staff on loadplanning and loadsheets than there is on the rest of the admin work.
How many regional stations have more than 1 loadcontroller on shift at a time? I doubt there are many. So where will the saving come from? Regardless of who actually does the loadcontrol function there still has to be someone to answer the phone.
The main reason that i dislike the idea is on the ground of safety.
At the moment if there is any confusion over loading then anyone can ring loadcontrol for verification.
How many loaders or dispatchers have access to an outside landline??? How are they going to resolve the problem???
Quite simply they won't, they probably will just hope that it works out fine.
I forsee several miss-loads and probably some lost contracts in the future.
ICEHOUSE
If the gate dispatcher has the equipment and time to telex CLC with all the load and fuel details then why bother, it would be far quicker and less time consuming (therefore cheaper) for them to close the flight and produce a loadsheet themselves.
At regional stations there is far less time spent by loadcontrol staff on loadplanning and loadsheets than there is on the rest of the admin work.
How many regional stations have more than 1 loadcontroller on shift at a time? I doubt there are many. So where will the saving come from? Regardless of who actually does the loadcontrol function there still has to be someone to answer the phone.
The main reason that i dislike the idea is on the ground of safety.
At the moment if there is any confusion over loading then anyone can ring loadcontrol for verification.
How many loaders or dispatchers have access to an outside landline??? How are they going to resolve the problem???
Quite simply they won't, they probably will just hope that it works out fine.
I forsee several miss-loads and probably some lost contracts in the future.
ICEHOUSE
If the gate dispatcher has the equipment and time to telex CLC with all the load and fuel details then why bother, it would be far quicker and less time consuming (therefore cheaper) for them to close the flight and produce a loadsheet themselves.
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opsmaster:
ur just winding me and my collegues up arnt you, you dnt actual no when its happening or if is happening at all its just bull****, arnt you the person that started this thread last time. And if this was happening why was the april's load control course advertised to all station then??? YOUR AN IDIOT!!!
Nibor: I agree with everything youve said cheers!!
ur just winding me and my collegues up arnt you, you dnt actual no when its happening or if is happening at all its just bull****, arnt you the person that started this thread last time. And if this was happening why was the april's load control course advertised to all station then??? YOUR AN IDIOT!!!
Nibor: I agree with everything youve said cheers!!
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I have experience in CLC and it works a treat. The airline that operate it still do as far as i know - from bangkok. Basically each memeber of the turnround is responsible for their small little bit and enter figures to a central computer system. ie the flight engineer/fueller enters fuel on board figures, the loaders enter number of bags and position, the gate staff enter boarded passengers etc. When all fields are completed the loadsheet auto generates and is printed directly to the flightdeck via ACARS link. This means servisair that you cant fudge arrival and depature times either as this is sent on push back and wheels up to airline ops direct from the flight deck!
Oh and as far as loading goes this is auto planned by the system based on booked passengers, expected cargo, mail etc to ideal trim the aircraft and is printed via telex for the loaders to follow. Never once did i have a problem with trim / load.
Oh and as far as loading goes this is auto planned by the system based on booked passengers, expected cargo, mail etc to ideal trim the aircraft and is printed via telex for the loaders to follow. Never once did i have a problem with trim / load.
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Jimbols6
Opsmaster is correct in saying that this project is going ahead, if your in any doubt contact the guys at manch, its due to start in about 3 weeks time and I think job advertisments are being advertised through the servisair/globeground network this week for CLC loadcontrollers.
As opsmaster said before, its a cost saving exercise and it would mean that no loadcontrol qualified staff would be required at the smaller stations LBA, MME,CWL etc so saving money in the long term, I suspect eventually that the company intends to abolish the role of dispatcher and have Pax handling staff run the turnaround and simply bring pax and loadsheet to aircraft when requiured. I think the company also believes that it will improve service to some airlines when they operate A/C to the smaller stations and loadsheets are sent from CLC at MAN with no need for manual loadsheets to be completed for airlines such as BY, FCA, MYT etc
Opsmaster is correct in saying that this project is going ahead, if your in any doubt contact the guys at manch, its due to start in about 3 weeks time and I think job advertisments are being advertised through the servisair/globeground network this week for CLC loadcontrollers.
As opsmaster said before, its a cost saving exercise and it would mean that no loadcontrol qualified staff would be required at the smaller stations LBA, MME,CWL etc so saving money in the long term, I suspect eventually that the company intends to abolish the role of dispatcher and have Pax handling staff run the turnaround and simply bring pax and loadsheet to aircraft when requiured. I think the company also believes that it will improve service to some airlines when they operate A/C to the smaller stations and loadsheets are sent from CLC at MAN with no need for manual loadsheets to be completed for airlines such as BY, FCA, MYT etc
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jimbols6 - I will await an apology for being called an idiot within a month. Believe me, I wish I was messing around here, but can assure you im not! My job is on the line, I dont make jokes when its that serious!
Capt sparrow - You are talking too far advance in technology for Servisair. The process Servisair is implying is that someone phones/telexs MAN with the loadsheet details then they send the loadsheet to the relevent gate printer. No ACAS available where Servisair is involved!
Yes a job advertisment has gone out for CLC Load Controllers, 2 F/T and 3 P/T looking for 2 years dispatch and 1 years DCS load contol experience behind them.
I just cannot understand why if someone at a Station needs to be in the office to contol the operation, why cant they do the Load Control? Its not very time consuming, as I said before, more time is taken up in other functions than load control, If someones got to be there, why cant they just spend a little time completing the load control?
Capt sparrow - You are talking too far advance in technology for Servisair. The process Servisair is implying is that someone phones/telexs MAN with the loadsheet details then they send the loadsheet to the relevent gate printer. No ACAS available where Servisair is involved!
Yes a job advertisment has gone out for CLC Load Controllers, 2 F/T and 3 P/T looking for 2 years dispatch and 1 years DCS load contol experience behind them.
I just cannot understand why if someone at a Station needs to be in the office to contol the operation, why cant they do the Load Control? Its not very time consuming, as I said before, more time is taken up in other functions than load control, If someones got to be there, why cant they just spend a little time completing the load control?
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spoke to my op manager and station manager, they have spk to the regional manager and there are to be no changes to the OPS Load control at Leeds, weve got that ad up in or office to!! the changes are at MAN only nothing to do with any other stations.
Plus we dnt want any other station doing are loadsheets we have plenty of problems as it stands without having to chase loadsheets, flight docs etc.. from another Station especially MAN cos im sure ur busy enough as it is.
cheers!!
Plus we dnt want any other station doing are loadsheets we have plenty of problems as it stands without having to chase loadsheets, flight docs etc.. from another Station especially MAN cos im sure ur busy enough as it is.
cheers!!
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Jimbols6
Your info source is inaccurate, have been told LBA are included in this CLC, along with MME,LPL,CWL and possibly one more, there is no other reason to advertise the jobs if this isn't going ahead, lets wait and see.
Your info source is inaccurate, have been told LBA are included in this CLC, along with MME,LPL,CWL and possibly one more, there is no other reason to advertise the jobs if this isn't going ahead, lets wait and see.
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right so the regional manager of SERVISAIR is wrong then?? i dnt think so!! The management at LEEDS have done the forcasting for the summer if this was taking place at Leeds they would have not just sent someone on the Load control course. Can you private message me a name a contact number of a senior person at MAN that has the info regarding LBA, or could you get them to contact the ops or station manager at Leeds then!!
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jimbols6
We use CODECO to create all load sheets except Ryanair.
That could explain why all the dispatchers at CWL are being trained to complete manual loadsheets............. To cover the cock ups that this system will cause. So to all the captains reading this, be prepared for quite a few delays untill Servisair realise that they have made a mistake by doing this. Well done to that bright spark who thought of it.
I just love the fact that many people will find out via this website and NOT through the company itself. Seems like management couldnt give a **** about their staff. I wonder what they will blame this cost cutting exercise on. 9/11??? Three numbers that seem to allow airline industry bosses to get rid of people.
We use CODECO to create all load sheets except Ryanair.
That could explain why all the dispatchers at CWL are being trained to complete manual loadsheets............. To cover the cock ups that this system will cause. So to all the captains reading this, be prepared for quite a few delays untill Servisair realise that they have made a mistake by doing this. Well done to that bright spark who thought of it.
I just love the fact that many people will find out via this website and NOT through the company itself. Seems like management couldnt give a **** about their staff. I wonder what they will blame this cost cutting exercise on. 9/11??? Three numbers that seem to allow airline industry bosses to get rid of people.
Last edited by Approach_plate; 22nd Apr 2004 at 21:04.