indian and arab passengers !!
Aluminum Tubing Inspector
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First visted the region 1983 and every year until 1987 when I moved out there as an FA and after moving around the region in the industry but not constantly as FA I returned only recently. I still visit the area on business. FACT!
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prejudice
Prejudice menas to prejudge. This is part of the human condition and part of our make-up designed to protect us back in prehistoric times. We needed to identify certainl tribal characteristics in order to remember that such and such a person or persons from such and such a tribe had caused us or another from our own tribe harm , discomfort etc on our last encounter with them. Every human instinctively prejudges every other human based on certain stereotypes we hold about them. For example , I was mugged by a teenage youth wearing a hooded top and baggy blue jeans. Now , whenever I see someone who matches this description , I become tense , expecting to be mugged again. Of course I do not get mugged by every person I meet who matches this description but I am programmed to expect it to be a possibility after my experience.
The difference is that I am no longer living in prehistoric times. Mankind has evolved to think beyond our instinct . I may well become tense when I see a hooded youth but my intellect tells me that I must overcome my instinct to get away from "the danger" and to treat him as an individual and not expect the worst from him just becasue he looks , acts or speaks in a certain manner which I associate with negativity.
Those who do not have the intellect to judge each person on their own actions and way of being have not evolved and are still lurking in the dark ages. To lump whole groups of people together because they share certain characteristics is unsophisticated behaviour and caveman mentality.
Also never forget that each human being is the same. If you put an Arab baby into an American home and bring him up with no Arab influence , his culture i.e. way of thinking , behaving speaking , dressing , etc. will ALL be American. Therefore , to say that all Arabs are such and such is absurd. We all share the same humanity and have the same capabilities . Respecting and understanding other cultures and celebrating diversity is the only way we can all share this planet in peace.
The difference is that I am no longer living in prehistoric times. Mankind has evolved to think beyond our instinct . I may well become tense when I see a hooded youth but my intellect tells me that I must overcome my instinct to get away from "the danger" and to treat him as an individual and not expect the worst from him just becasue he looks , acts or speaks in a certain manner which I associate with negativity.
Those who do not have the intellect to judge each person on their own actions and way of being have not evolved and are still lurking in the dark ages. To lump whole groups of people together because they share certain characteristics is unsophisticated behaviour and caveman mentality.
Also never forget that each human being is the same. If you put an Arab baby into an American home and bring him up with no Arab influence , his culture i.e. way of thinking , behaving speaking , dressing , etc. will ALL be American. Therefore , to say that all Arabs are such and such is absurd. We all share the same humanity and have the same capabilities . Respecting and understanding other cultures and celebrating diversity is the only way we can all share this planet in peace.
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Cant help but wonder, McKinsey, Citibank , forget that, even United and US Air had top management at one stage or the other (and I mean the real top!) from one of these communities some of you are abusing! Never mind the fact that when you pickup the phone to call BA reservations you might end up speaking to these very same "people!
Sad how some people have an over inflated and misplaced opinion of their own worth!
I pity them! Especially the one sided view some of you who heavily criticise these pax also exhibit when it comes to your own self interest. I have flown fairly regularly in atleast one southeat asian airline into India where the mostly poor passengers are treated with contempt most of the time by some(fortunately not all) crew until the time the duty free trolley comes out, when ofcourse the real nature of these people are exhibited in the fact that some times the duty free trolley is stowed away finally SECONDS from touch down!
Well done!
Sad how some people have an over inflated and misplaced opinion of their own worth!
I pity them! Especially the one sided view some of you who heavily criticise these pax also exhibit when it comes to your own self interest. I have flown fairly regularly in atleast one southeat asian airline into India where the mostly poor passengers are treated with contempt most of the time by some(fortunately not all) crew until the time the duty free trolley comes out, when ofcourse the real nature of these people are exhibited in the fact that some times the duty free trolley is stowed away finally SECONDS from touch down!
Well done!
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rso man
respect to you sir!
yep, on an indian destination flight one of my crew decided to close the bar half way through the flight because she didn't want to serve the pax anymore!
you know these people have been working 2 years solid and all they want is to get home and see their family. they also take advantage of the free alcohol...some more than others!
however, there are ways to deal with this...not by closing the bar!!!!
suffice to say it was reopened straight away and these hard working humble people were once again happy.
i also have had many crew being SO rude to these pax and believe me it didn't go unnoticed. apologies offered of course...
my point is that so many crew thinkthat all these people are
uneducated...not always true...
people are people are humans...
the girl that closed the bar, for the info of certain other people on theis thread, was arabic...
it takes allsorts to make a world
good post rso man
respect to you sir!
yep, on an indian destination flight one of my crew decided to close the bar half way through the flight because she didn't want to serve the pax anymore!
you know these people have been working 2 years solid and all they want is to get home and see their family. they also take advantage of the free alcohol...some more than others!
however, there are ways to deal with this...not by closing the bar!!!!
suffice to say it was reopened straight away and these hard working humble people were once again happy.
i also have had many crew being SO rude to these pax and believe me it didn't go unnoticed. apologies offered of course...
my point is that so many crew thinkthat all these people are
uneducated...not always true...
people are people are humans...
the girl that closed the bar, for the info of certain other people on theis thread, was arabic...
it takes allsorts to make a world
good post rso man
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Every finger in your hand is not the same size.How do you tolerate that , is it because you cannot do anything about it ?
Indians are warm AND hospitable.There are always exceptions .I presume where you come from everybody is perfect.Good for you.
Indians are warm AND hospitable.There are always exceptions .I presume where you come from everybody is perfect.Good for you.
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Put a couple of hundred tired, bored people of ANY nationality and/or level of education into a small cylindrical tube for a few hours, make them sit in seats that are too small for anyone over the age of 6, make the toilets unusable half way through the flight, and shake it around a bit every now and again. I don't care who you are, it will certainly not bring out the best in you!!
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rsoman,
Not sure which airline you flew on, but at least in our case the following is true.....
But we do actually have language lines for F/A's, so there will be at least two Indian FA's rostered to operate Indian services.
Mutt.
Not sure which airline you flew on, but at least in our case the following is true.....
this might be interresting to many of you here, the impression in the market given is "there is one level of service from India to the gulf and another level of service from the Gulf to UK".
Mutt.
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Mutt
Good point...but...
I have had the "designated" language speakers ( pre recorded announcements for the pre dep etc etc) turn around to me and say..." I don't think they will understand me" or " I'm NOT a eg: Hindi speaker" ....
I'm thinking
mmm
According to my briefing notes you ARE!
But yes you are right...that should be the case...and normally is.
Good point...but...
I have had the "designated" language speakers ( pre recorded announcements for the pre dep etc etc) turn around to me and say..." I don't think they will understand me" or " I'm NOT a eg: Hindi speaker" ....
I'm thinking
mmmAccording to my briefing notes you ARE!
But yes you are right...that should be the case...and normally is.
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homesick rae and purr
both of you have won my respect. i really havent got much to do with the whole thread other than the fact i am a gold card member of skywards and silver for emirates and sri lankan. also, am enjoyin the highest priority in the star alliance network. so, there you go.
one of the reasons i have been awarded those cards is due to frequent travel in business class, thanks for my dad
i have senior friends working as f/a in few middle eastern regions and honestly speaking, i feel, they shouldnt be doing that job because they are not worth it. when asked, they would tell me that labors from the sub-continent are really out of the world and dont know any "etiquette." i, an uni-goer, dont expect labors to show me etiquette of the highest order. & i suppose this is something "some" F/As" forget. the best service i have ever received was when i was going back to dhaka, bangladesh, to visit my family from college and Emirates really made my day that day! I was talking to this bangladeshi f/a who, infront of me, was really polite and understanding to the labors, who are way inferior to her in regards to maturity, personality etc. Incase you guys dont know, these people are from the low echelon and what really would you expect from people of such status when hailing from Bangladesh, India and Pakistan? Give them a break!
I loved it when Mutt once wrote a year or two back something like.......Africans were sent to America in ships. Our labors fly B777.
It all comes down to the attitude of each individual f/a as to how he/she would deal with these people. And dont forget, I have friends who go to Carnegie Mellon, Harvard, Oxford ....and the list goes on and on and on....... smarties are out everywhere
Richie
both of you have won my respect. i really havent got much to do with the whole thread other than the fact i am a gold card member of skywards and silver for emirates and sri lankan. also, am enjoyin the highest priority in the star alliance network. so, there you go.
one of the reasons i have been awarded those cards is due to frequent travel in business class, thanks for my dad
i have senior friends working as f/a in few middle eastern regions and honestly speaking, i feel, they shouldnt be doing that job because they are not worth it. when asked, they would tell me that labors from the sub-continent are really out of the world and dont know any "etiquette." i, an uni-goer, dont expect labors to show me etiquette of the highest order. & i suppose this is something "some" F/As" forget. the best service i have ever received was when i was going back to dhaka, bangladesh, to visit my family from college and Emirates really made my day that day! I was talking to this bangladeshi f/a who, infront of me, was really polite and understanding to the labors, who are way inferior to her in regards to maturity, personality etc. Incase you guys dont know, these people are from the low echelon and what really would you expect from people of such status when hailing from Bangladesh, India and Pakistan? Give them a break! I loved it when Mutt once wrote a year or two back something like.......Africans were sent to America in ships. Our labors fly B777.
It all comes down to the attitude of each individual f/a as to how he/she would deal with these people. And dont forget, I have friends who go to Carnegie Mellon, Harvard, Oxford ....and the list goes on and on and on....... smarties are out everywhere
Richie
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A couple of clarifications regarding India and its passengers might be in order here
India has no less than 15 national langauges! Hindi is "supposed" to be the national language, but the fact remains that in the two southernmost states of Tamil Nadu and especially Kerala you have as such much chance of being understood in Hindi as you have in Spanish! Airlines like Gulf Air and Qatar who are having daily flights to places like Trivandrum for many many years should by now atleast undertsand India is not just Hindi alone especially for these flights!Especially of concern here for me is when the new A380s come int othe scene! There will atleast be quite a few of these being operated in routes like Kuala Lumpur Madras or Dubai Cochin and in a real emergency lack of any information in languages like Tamil/Malayalam I guess can be a hassle!
And some thing regarding education levels which might be revealing for some of you!
About five years back ,it was reported that of the 100 odd people selected for the post of bus conductors for the local transport undertaking in the state of Kerala were 90 Graduates among whom were 40 odd post graduates! One of the candidates later subsequently managed to get into the state civil service!
India is a poor country and in Kerala especially because of major unemployment back home a lot of these labourers are in fact reasonably well educated people (compared to their western counterparts) forced to sweat it out on menial jobs in the gulf as the alternative is poverty back home!
This is just for your information, to the minority of you who still think Indians are uneducated compared to their own nationals!
With regards
India has no less than 15 national langauges! Hindi is "supposed" to be the national language, but the fact remains that in the two southernmost states of Tamil Nadu and especially Kerala you have as such much chance of being understood in Hindi as you have in Spanish! Airlines like Gulf Air and Qatar who are having daily flights to places like Trivandrum for many many years should by now atleast undertsand India is not just Hindi alone especially for these flights!Especially of concern here for me is when the new A380s come int othe scene! There will atleast be quite a few of these being operated in routes like Kuala Lumpur Madras or Dubai Cochin and in a real emergency lack of any information in languages like Tamil/Malayalam I guess can be a hassle!
And some thing regarding education levels which might be revealing for some of you!
About five years back ,it was reported that of the 100 odd people selected for the post of bus conductors for the local transport undertaking in the state of Kerala were 90 Graduates among whom were 40 odd post graduates! One of the candidates later subsequently managed to get into the state civil service!
India is a poor country and in Kerala especially because of major unemployment back home a lot of these labourers are in fact reasonably well educated people (compared to their western counterparts) forced to sweat it out on menial jobs in the gulf as the alternative is poverty back home!
This is just for your information, to the minority of you who still think Indians are uneducated compared to their own nationals!
With regards
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Richie Rich
Thanks for your comments and an excellent post.
A flight I operated on to DAC from the gulf will always be in my memory as we had a Bengali pax who had heart problems and "died" on us. Myself and a Doctor onboard, cardiologist studying in the UK, brought this pax back to life. The poor chap was able to leave the aircraft in a wheel chair, but sad to say that local authorities told him just to go home and rest!
We had no bengali speaker on board but we spoke to him in English, Hindi, Arabic and Urdu and he understood to go straight to the hospital.
The pax was crying and wanted us to take him back with us, which of course we sadly couldn't do.
The teamwork and attitude of the crew concerned was wonderful and, like you say, it is great to see these pax treated with some respect!
Rso man:
TRV is wonderful and the people a joy to behold! I understand the many languages involved in your country and often we have to rely on a fellow pax to translate for us.
I learnt so much from the pax from the sub continent just from filling in their immigration forms for them. And, in support of your latest post, some were graduates who could not get any work in their country.
Respect again to you and Richie Rich
Thanks for your comments and an excellent post.
A flight I operated on to DAC from the gulf will always be in my memory as we had a Bengali pax who had heart problems and "died" on us. Myself and a Doctor onboard, cardiologist studying in the UK, brought this pax back to life. The poor chap was able to leave the aircraft in a wheel chair, but sad to say that local authorities told him just to go home and rest!
We had no bengali speaker on board but we spoke to him in English, Hindi, Arabic and Urdu and he understood to go straight to the hospital.
The pax was crying and wanted us to take him back with us, which of course we sadly couldn't do.
The teamwork and attitude of the crew concerned was wonderful and, like you say, it is great to see these pax treated with some respect!
Rso man:
TRV is wonderful and the people a joy to behold! I understand the many languages involved in your country and often we have to rely on a fellow pax to translate for us.
I learnt so much from the pax from the sub continent just from filling in their immigration forms for them. And, in support of your latest post, some were graduates who could not get any work in their country.
Respect again to you and Richie Rich
