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What's Happening at Airways NZ??

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What's Happening at Airways NZ??

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Old 22nd Aug 2007, 11:48
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What's Happening at Airways NZ??

The word on the grapevine is the boys and girls at Airways NZ have told Auntie Airways where to stick their weak excuse for a contract offer. The retention package was less than others that are being offered around the world. Ashley if you want to be the world leader in ANS, you have to pay world leader prices for your ATCOs.

Combine this with the weekly list of new resignations, and what's going to be left of the world leader in ANS??? All operational staff have been taken out of any office positions they hold and put back on the boards, and retired staff have been invited back to prop up the rosters.
One roster is so short they have cut two shifts per day - I won't want to be flying through that piece of airspace any time soon.

Where to next????

Last edited by Petit Pompier; 22nd Aug 2007 at 11:50. Reason: Highlighting the Title
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Old 22nd Aug 2007, 13:38
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Any details?

'Allo 'allo Monsieur le Pompier. It strikes me that you are likely to have details of the contract fracas with Auntie. Care to offer up any relevant tid-bits?

Cochon.
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Old 23rd Aug 2007, 09:45
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The jungle drums are a bit faint where I am, so don't have any of the specifics.

The big thing is probably money, and there just isn't enough being offered to stop the steady flow of Controllers leaving. The list grows each week with various desinations - ME, Oz, Canada to name a few.
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Old 23rd Aug 2007, 15:07
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Petit Pompier

Check your PMs
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Old 23rd Aug 2007, 18:14
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Cool

really what happening with airways NZ?
last year there were big vacancy for qualified ATCOs, and now they don't have enough ATCOs. How it is possible? Thousends and thousends qualified ATCOs applied and you weren't able to offer them good salaries or...
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Old 24th Aug 2007, 16:23
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I fully agree. Airways needs to get with the plot. The first thing they should do is stop paying the airlines the annual rebate, pay the government less in dividends and defend the decision to do so based on a desperate need to sort out their backyard. Charges and fees have not increased in a decade, maybe time to increase those also. It only needs to be a 1-2% increase in charges to cover the cost of a substantial increase in Controller salaries.

All compaines retain earnings as opposed to paying big dividends if they see an uncertain future ahead, reinvest the capital back into the business to keep it in a strong position. Airways will be in big trouble with staffing if they do not wake up very soon. Expect more resignations to the gulf and Aussie.

Ashley, you are a smart guy, time to do something to save the company.
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Old 28th Aug 2007, 15:50
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Why is it that anything to do with NZ dies a rapid death on this forum? Does nobody there really care with what is going on??

From the TV3 news website today;

"Air New Zealand has posted a steep increase in its annual profit - up 123 percent on the previous year.

The profit to the end of June was $214 million.

The government, which owns 80 percent of Air New Zealand, is in for a windfall.

The airline company will pay a total $152 million in dividends to the government."

SO what do people think about that? Do you think Air NZ need our $2million we pay them every year as a token 'jesture' (clever I think)? That money can be well spent on ensuring staffing levels are replenished and staff stay with the company, even come back from overseas. But the when UAE get a 20% increase, and Oman is in talks, and likely to follow suit, I'm not convinced.

The government do not need a dividend from Airways this year when Air NZ has paid such an amount. As mentoned before time for Airways to retain earnings to strengthen the company. That means, happy staff, and enough of them. Come on people! I am glad to hear the contract was not ratified. Who is fronting the team with info such as what is posted here, and saying excuse me, wake up Board of Directors.

Is it time to increase airways user charges if the airlines are making so much money? Why are they not paying Airways $2 million this year after such success?

Rip into management, the arguement is too obvious. How can these issues be ignored??
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Old 28th Aug 2007, 19:13
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Well DTLP....

You are right about NZ issues fizzing out...possibly because there were a number of very qualified guys/gals in the ME that applied for the big "come to NZ, we need you" recruitment campaign, and got told that they were not suitable!!!

Very interesting situation, as I heard that a number of former NZ controllers in Dubai were told no thanks! Shades of the Aussie recruitment fiasco.

Same SHL ( or whatever that testing is called these days) too...just makes you think doesn't it?
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Old 30th Aug 2007, 15:12
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Diving Duck & DTLP

You have hit the nail on the head. If Airways valued their people (you know WWW), then they would be busting a gut to keep them.

Instead they are happy to let very experienced Kiwis head overseas and try and replace them with controllers from the four corners of the earth. The local recruitment policy is such that young Kiwis are discouraged from considering ATC as a career. Airways then has to wonder why they have to investigate their own recruitment, training and retention problems. Hopefully SW's review will put them back on track.

In the meantime the "Sure Select" program, for recruiting, is being sold to all comers (including the ME) - even though it hasn't proven itself at home.
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Old 3rd Sep 2007, 00:28
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It's True

Yes PP - what you hear is true. The recent contract put out for ratification by NZALPA was thrown out by the troops.

Why? Well good question, and the answer you would get would depend on who you speak too, and what I mean by that, there are a varity of reasons, each one by it's self not a major, but combined ..... and happens

The following are some of the reasons which jump to mind which may help you, and it is my hope that others will add their bit so as to build the bigger picture, and keep the thread alive.

Airways management (middle and senior) have really lost touch with what is going on within the ATC side of the company. They are so busy being important and working on their egos, that they have forgotten the core business. A good example of this is that the Notam office/flight briefing section in Christchurch is under threat of take over by Air Services Oz, and Ashley did not know about it??? I mean what the ?

A real mistake made by Airways, I think, is the new building which has been erected next to the centre in Christchurch. What I mean by this is, it has allowed the controllers to see other parts of the company, which up until now have been hidden. This means we can now see all the non money generating part of Airways and how big it is. There are people in there for Africa, yet the ATC side - the money side - is getting smaller and smaller, and the building more derelict by the day - the staff room should have been renovated months ago - but still nothing. Not good for morale no matter which way you look at it.

Then there is HR - who have made a right real botch of most things.

Things appear to have been compounded by NZALPA not reading the mood of the troops, and agreeing to something which while in their opinion may have been as good as it gets but it is short by a bit for the man/woman in the chair, and from what I understand, it was thrown out by a country mile.

So where to next?

The message to NZALPA is clear, get back in there and negotiate until you get something the troops will accept, and lets be clear here, this is not all about industral action, it's about negotiation.

Airways need to go back to basics and look after the people that make the money for them, and to get rid of a lot of those that don't. In fact a re-structure is way overdue, and heads really need to roll over a few issues. Also they need to get real with their customers and put their price up, just as any other business would do when their over heads have gone up, and to say Air NZ cannot afford it, after just posting a how many million profit, just does not wash. In fact my power bill has just gone up and this is how the letter went:

"Our electrictiy prices are increasing

How will this affect you?

Dear Mr & Mrs SayAgainSally

We are glad you've chosen to be with Contact Energy. With effect from 1 Sept 2007 our electricty prices in the ........ and surrounding districts will increase to reflect the changing costs of supplying electricty to customers"

So let me see if I can re-word that.

"Our ATC prices are increasing

How will this affect you?

Dear Mr & Mrs Air NZ/Qantas/Pac Blue/etc

We are glad you have chosen to be with Airways NZ. With effect from 1 Sept 2007 our ATC prices in the ....... and surrounding airspace will be increased to reflect the changing cost of supplying ATC to customers"

Geez that was easy - anyone from management want a copy of Contact's letter? Maybe you got one as well?

The real killer however was the SIP (sharing in performance) payment, which was frankly - pathetic, especially after the sale of the Airways buildings which made soooo much money for Airways. If the SIP was anything to go by, then thank the God's the buildings were sold!!! That said, no matter how much the spin, no one would convince me to sell my house and lease it back if I did not have to. Ooooo maybe they did have to sell the buildings - now thats a good one to start

In the between times, ATC staff continue to resign, HR continue to bring in non - TMR controllers from overseas and put them on TMR sectors - and then wonder why they are taking such a long time to rate.

In the words of Sir Andrew Lloyd Wbber from his classic show Evita (and please feel free to sing along) "Oh what a circus, oh what a show".

SAS
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Old 3rd Sep 2007, 02:31
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P.S.

Forgot to mention WWW was "wraped up" not so long ago.

I understand that it was agreed by all that attended this meeting (flown in from all part of the country to attend, slap up after match dinner (includes drinks), a nights accommodation, and then flown home again to all parts of the country) that WWW was a awesome (sorry just had to use that word - promise that will be the very last time) success. LOL

Hey Ashley - know what this contract not going thro' is all about? A reality check buddy - your managers are not telling you the truth about what is going on in your company. The people that make the money for you are tired of being messed around by managers that have no idea how to manage, tired of making rosters work because HR stuffed up again, tired of salaries, tired of seeing the wast of money that International is, tired of seeing people doing no idea what, but they work for Airways (ie.collect a salary).

"Oh what a circus, oh what a show"

SAS
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Old 3rd Sep 2007, 05:54
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Superb SAS, outstanding comments, I agree whole heartedly. Airways has become a circus. I haven't been around to see the new building and everyone that resides in it, but I have always been aware of the excess non operational, non money making staff that have continuously been growing in numbers over the years. What would Airways be without ATC? Nothing. Increase fees to reflect the increase in providing the services. It is so simple it's not funny. As I have mentioned that increase would only need to be minor and it would hardly effect the airlines as they will pass the increase on directly to the consumer. Middle management have long been ineffective, and are losing grip quite seriously now, this is having a flow on effect into senior management. The company is a shambles. I eagerly await further news on negotiations, good luck. Lets here some more opinions people
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Old 3rd Sep 2007, 06:12
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Wouldn't normally come here but saw the topic as I scrolled down the PPrune home page.

Would never have guessed that the thread was about salary.

As a customer I've also been wondering whats happening at Airways NZ.

From what I have observed and also heard from other pilots there seems to be more and more a lack of understanding, especially from newer controllers, about what happens in the cockpit and that's from the student pilots cockpit right on up to the airline cockpit.

There is severe lack of customer service at times, even to the point of being rude to the customer on some occasions. If there was a choice of provider I think that many pilots would shop elsewhere.

As is so often the case in these situations, perhaps what pilots see of ATC on their side of the fence is a reflection of Airways management to the ATC troops, as I know there a lot of good guys and girls manning the screens and towers.

Just some thoughts to chew on as you guys reflect on your negotiations with management. Maybe your management are as far out of touch with the customer as they appear to be with their troops.
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Old 3rd Sep 2007, 08:47
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27/09

Fair comment and pretty much on the button in relation to managment and HR.

I don't really want to say this, but as it is in the playing field now, HR have just hired a guy from off shore (and from what I hear, a really nice guy) but who has never worked traffic below FL150, let alone CVFR's, and put him on the Ohakea sector.

Sorry mate, the OJTI's try really hard, but when someone is really more suited to Area, and is given a TMR job without knowing what they are getting into, well you know the rest cause you wear it.

Yup, management have no idea, but man you want to see the ego's.

"Oh what a circus, oh what a show"

SAS
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Old 3rd Sep 2007, 11:49
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Devil Airways Management - Lost the Plot !

Totally agree with all SAS posts .... the new Far East hiring is totally unsuitable for the Ohakea (or any other Terminal) Sector ....

One of the biggest of the Management Idiots made the Terminal Offer against advice from Sector Managers I hear !

They are that desperate to get people and to them is it just a numbers game .... no idea what we do or what we need ....

Can't even give us decent toilets yet alone the rest of the run down shack we find ouselves working in ....

Valued Employees - Yeah .... Right !

Ashley - sack all of HR - sack the Managers you know are not performing - start talking to the people who count and on whose reputation the company is really based .... the standards are dropping alarmingly with the numbers and it's a real worry.
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Old 3rd Sep 2007, 16:49
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Come to the Middle East people! We need more bodies and the price war has begun, salaries are going to start ramping up, there is simply no alternative. I would come home if Airways offered minimum 10% per year for the next 5 years. Otherwise forget it. (That is if I pass the tests that DivingDuck pertains to!)
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Old 3rd Sep 2007, 20:23
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Well said Quad & if you want proof Ashley, read what 27/09 has to say. It don't get any clearer than that.

SAS
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Old 4th Sep 2007, 08:09
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What makes you guys think that Ashley checks this forum? Although if he did no doubt he would get a feel for the real situation rather than relying upon HR's advice that the 10pc loss in experienced staff (due to retirement and people voting with feet) is only a 'blip'. As Ashely is so into honest and open communication I trust that the sentiments you've posted here have been expressed to him formally.
I understand the two main ALPA negotiators have resigned following the non-ratification, so what now guys? Is there enough support to raise the game to the next level ie industrial action? 2 weeks notice of no recalls would be a good start given the currrent staffing levels as the only way you guys will have any effect on things is to have Airways reduce services.
Your skills and experience are sought after around the globe (and not just the ME) but how do you get this message through to management without leaving? As Heywa points out the bidding war is about to begin in the Sands, but what would Airways need to do to keep you there? Is it just money you're after?
Wishing you all the best as I imagine it's frustrating times for all of you as you
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Old 6th Sep 2007, 08:10
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Hope you enjoyed the show folks

It was 20 years ago to-day that Sgt. Pepper taught the band to play - well thought that was a nice way to end this thread, as it appears it is dead.

So
1) PP, Mr Pig, Singapurcanac, Diving Duck - trust you are slightly more edified,
2 ) DTLP - man you are right brother - talk about a fizzer,
3) Heywa - may see you soon - application in,
4)27/09 and Quad - well said,
5) Tin Pusher - Hello and nice to hear from you again.
From what I understand Ashley does look at this site (and by the amount of hits without contribution - a fair bit I would say)
I also understand that the last time he was in the centre down in CHCH, every time the conversation got on to the negotiations/staffing/etc, he would move to the next sector - non so deaf as those that will not hear - or something like that - was it?
One, I think, of the negotiators have resigned.
I understand that recalls are up.
Industrial action? - it's not all about industrial action - NZALPA get in there and negotiate.
Frustrating time - yes for Airways mainly as a) this is a major tie up of time, expense and resource, b) their plan of a major restructing the rosters has been put on hold (as they try to shuffle chairs on the Titanic), and c) over all, it could cost them more in recalls than the back pay.

Oh well nice while it lasted guys - good to see we are sticking together - enjoy the show (know I do)

And so ended the thread "Whats happening at Airways NZ"

SAS
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Old 6th Sep 2007, 09:08
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What SAS, no encore????!!!
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