easyJet cancelling scheduled flights to put on extra football flights to Paris

[JumpJumpJump]

I must say, the OP has been very quiet since the top half of page one.. is this a contender for one of those "so, the comments section isn't going how you thought I would" awards on social media?

[CCFAIRPORT]

Originally Posted by AirportPlanner1

Not bookable or sold out? It’s the start of the half term I think

there are flights to FAO this weekend (27-28-29)
27 flight is full 186
28 3 seats left (153)
29 flight is full 188

[pabely]

Originally Posted by CCFAIRPORT

there are flights to FAO this weekend (27-28-29)
27 flight is full 186
28 3 seats left (153)
29 flight is full 188

28 Is obviously a 319 so capacity might drop to 150 seats if only 3 crew flight!

[SWBKCB]

A man has slammed easyJet after he was forced to cancel plans for his friend’s 50th birthday party because his flight from Manchester to Munich was cancelled. He claims the cancellation is down to the airline wanting to use the plane to meet demand for the Champions League final.

When approached by the ECHO, an easyJet spokesperson said: “At times airlines need to make adjustments to schedules to accommodate demand and if a flight is cancelled, we try to ensure that changes are made weeks ahead of departure and that alternatives are available so customers are able to rebook.”

https://www.liverpoolecho.co.uk/news...ights-23908666

[BACsuperVC10]

Presume he got his money back, he can rebook on Lufthansa from Liverpool to Munich via Frankfurt now.

[Former easyjet pax]

Thank you all for all the (sensible) replies.

Other replies are clearly from easyJet employees and paint a damming picture of a toxic company where passengers are treated with contempt and distain, at best. If this is what's said online I can only imagine the conversations that take place within the privacy of the crew room and galley about the very passengers paying your wages. To defend this business decision based on the fact that a now defunct airline once done it is simply staggering. If easyJet wishes to take it's business practices from Alitalia then so be it but we all know what happened to Alitalia. One-off sporting events only come along so often, its loyal customers that keep businesses sustainable. Don't come crying to the public looking for sympathy when it all goes wrong.

Again, thank you to those who contributed with sensible replies.

Kindest regards and best wishes.

[Rutan16]

Originally Posted by BACsuperVC10

Presume he got his money back, he can rebook on Lufthansa from Liverpool to Munich via Frankfurt now.

Or three time daily none stop from Manchester 😉

and he may be able to Claim the difference through I wouldn’t hold my breath what ever others say

[SWBKCB]

Originally Posted by Former easyjet pax

Thank you all for all the (sensible) replies.

Other replies are clearly from easyJet employees and paint a damming picture of a toxic company where passengers are treated with contempt and distain, at best. If this is what's said online I can only imagine the conversations that take place within the privacy of the crew room and galley about the very passengers paying your wages. To defend this business decision based on the fact that a now defunct airline once done it is simply staggering. If easyJet wishes to take it's business practices from Alitalia then so be it but we all know what happened to Alitalia. One-off sporting events only come along so often, its loyal customers that keep businesses sustainable. Don't come crying to the public looking for sympathy when it all goes wrong.

Again, thank you to those who contributed with sensible replies.

Kindest regards and best wishes.

Can you remind us why you chose to book easyJet rather than Lufthansa?

[inbalance]

Pay peanuts, get monkeys.

[pabely]

Originally Posted by Former easyjet pax

To defend this business decision based on the fact that a now defunct airline once done it is simply staggering. If easyJet wishes to take it's business practices from Alitalia then so be it but we all know what happened to Alitalia.

Did I miss something, what has Alitalia got to do with this thread?
Remind us the reason why Alitalia went bust after multiple illegal state subsidises.

[jethro15]

Pay peanuts, get monkeys.

Your post implies that all those working for easyJet are 'Monkeys' If I were working in the front line of the afore mentioned, I would take greater offence at your comment than I currently do.

[AirportPlanner1]

Originally Posted by Former easyjet pax

One-off sporting events only come along so often, its loyal customers that keep businesses sustainable.

You’re right that regular customers need to be treated right. But also fair to point out it’s a one-off/rarity for Liverpool. For pan-European airlines like EasyJet, Ryanair it’s regular and they can shift capacity around the network depending on where the big matches are and who is playing. They will know well the costs/benefits.

[DC3 Dave]

Originally Posted by AirportPlanner1

You’re right that regular customers need to be treated right. But also fair to point out it’s a one-off/rarity for Liverpool. For pan-European airlines like EasyJet, Ryanair it’s regular and they can shift capacity around the network depending on where the big matches are and who is playing. They will know well the costs/benefits.

It is interesting that you mention Ryanair and EasyJet together. It strikes me that the latter has become much more like the former in terms of how to treat customers. That is: If they don’t like it, tough, most will come back. Even if they don’t there are plenty more out there to take their place.

[Vokes55]

Originally Posted by DC3 Dave

It is interesting that you mention Ryanair and EasyJet together. It strikes me that the latter has become much more like the former in terms of how to treat customers. That is: If they don’t like it, tough, most will come back. Even if they don’t there are plenty more out there to take their place.

Well it's true, isn't it? If the alternative is four times the price, a significantly longer journey or both, then of course they will be back. I've despaired at the service I've received from Southern Railway for the past 10 years, but I still pay them to take me into London every week instead of driving.

As for the thread starter, he'll be back too. He's had his whinge, got his story in the local rag which I'm sure he's proud of. Will be back when the price and route suits him.

[Uplinker]

...........I can only imagine the conversations that take place within the privacy of the crew room and galley about the very passengers paying your wages........

I have never worked for the airlines mentioned in this thread, but I have worked for three others, so am pretty certain that the actual easyJet crews would be respectful about their customers. At the airlines I flew for, we got the occasional comment about "the lads in row 18, who are being loud and who have been refused any more drinks" or whatever, but in my experience, most aircrew are professional and respectful about the customers, even the difficult ones.

An airline's operational policy is not decided - or even necessarily approved of - by its front line staff.

Edit to add: As far as paying our wages; well I always wondered why myself and the crew were expected to subsidise the cheap tickets through our reduced wages, reduced Ts and Cs and extended duty periods - approaching fatigue in some cases.

You also might not be aware that most pilots pay for their own ATPL training and licence; £50,000 - £100,000, many pay for their own type rating; around £20,000 - £30,000, and some airlines now ask even type rated and experienced pilots to pay £8,000 to the airline if they want a job.
.

[Equivocal]

Thank you all for all the (sensible) replies.

Other replies are clearly from easyJet employees and paint a damming picture of a toxic company where passengers are treated with contempt and distain, at best. If this is what's said online I can only imagine the conversations that take place within the privacy of the crew room and galley about the very passengers paying your wages. To defend this business decision based on the fact that a now defunct airline once done it is simply staggering. If easyJet wishes to take it's business practices from Alitalia then so be it but we all know what happened to Alitalia. One-off sporting events only come along so often, its loyal customers that keep businesses sustainable. Don't come crying to the public looking for sympathy when it all goes wrong.

Again, thank you to those who contributed with sensible replies.

Kindest regards and best wishes.

Am I right in assuming that the sensible replies you refer to are those that support your position? It seems to me that the bulk of replies are sensible, most justifying or explaining an alternative viewpoint proposed by the poster. You may not like the business model that EZY appears to be following but, as others have pointed out, part of that model is (often) lower fares than more traditional/legacy carriers, which certainly seems to have been, in part at least, a factor in your choice of carrier. One of the ways that LCCs can offer lower fares is that they do not subscribe to things like IATA membership and interline agreements. As they say, you cannot eat your cake and have it it too.

[edi_local]

Originally Posted by Former easyjet pax

Thank you all for all the (sensible) replies.

Other replies are clearly from easyJet employees and paint a damming picture of a toxic company where passengers are treated with contempt and distain, at best. If this is what's said online I can only imagine the conversations that take place within the privacy of the crew room and galley about the very passengers paying your wages. To defend this business decision based on the fact that a now defunct airline once done it is simply staggering. If easyJet wishes to take it's business practices from Alitalia then so be it but we all know what happened to Alitalia. One-off sporting events only come along so often, its loyal customers that keep businesses sustainable. Don't come crying to the public looking for sympathy when it all goes wrong.

Again, thank you to those who contributed with sensible replies.

Kindest regards and best wishes.

I think you'll find the last thing most public-facing workers want to chat about is customers, good or bad. Once a flight is done the front line staff just move right on to the next one, a whole new load of people to serve and look after in the air. Unless there was some particularly memorable passenger on a flight, the odds are most of them are never thought of or spoken about again.

Making money is what keeps the business sustainable. How they choose to do it is their business and most airlines will have chartered out an aircraft at some point to cover a sudden demand for capacity. They stand to make a lot of money out of catering to those one-off sporting events (which actually happen very often if you consider they serve the whole of Europe, and large-scale events are very much back on the agenda). This may annoy a handful of people on your flight, at most a few dozen, but most of the people affected will have already made alternative plans, forgotten all about it, and will use Easyjet again.

[lfc84]

OP should just rebook Lufthansa outbound and claim off easyJet for rebooking.

Recently, I had an easyJet flight cancelled 17 days before departure. They automatically put me on one of their own services 18 hours earlier which was unsuitable.

I rebooked on an alternative carrier on the same date as my original booking. Claim was paid by easyJet.

[Asturias56]

Understand they cancelled a flight out of Inverness yesterday at 2 hours notice and there are no flights today.......................

[pabely]

Originally Posted by Asturias56

Understand they cancelled a flight out of Inverness yesterday at 2 hours notice and there are no flights today.......................

A Flight........BRS. Knock on effect from IT failure yesterday. 2x LGW and 1x LTN ran. Why does this warrant attention on this thread?