Originally Posted by
DC3 Dave
It is interesting that you mention Ryanair and EasyJet together. It strikes me that the latter has become much more like the former in terms of how to treat customers. That is: If they don’t like it, tough, most will come back. Even if they don’t there are plenty more out there to take their place.
Well it's true, isn't it? If the alternative is four times the price, a significantly longer journey or both, then of course they will be back. I've despaired at the service I've received from Southern Railway for the past 10 years, but I still pay them to take me into London every week instead of driving.
As for the thread starter, he'll be back too. He's had his whinge, got his story in the local rag which I'm sure he's proud of. Will be back when the price and route suits him.