Eastern Airways-3
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However, the afternoon rotation has operated with G-CLSN and is on the deck in LCY now.
Join Date: Dec 2011
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Age: 44
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At what point does someone step in to stop this airline from selling tickets? Every single day their flights are massively delayed or just cancelled. Surely there is a government or aviation body that stops a company like this shafting customers for years and years?
They take over the Milan flight and it’s delayed by a few hours every flight. The aircraft only operates that route and is based at LCY so why is it a few hours late leaving?! Same thing with the aircraft based at SOU to operate one flight a day to CDG which is delayed all the time or just cancelled like today. It only has to operate one bloody flight a day and it can’t leave on time?! What are the crew doing? Defies logic and they should be stopped from operating.
They take over the Milan flight and it’s delayed by a few hours every flight. The aircraft only operates that route and is based at LCY so why is it a few hours late leaving?! Same thing with the aircraft based at SOU to operate one flight a day to CDG which is delayed all the time or just cancelled like today. It only has to operate one bloody flight a day and it can’t leave on time?! What are the crew doing? Defies logic and they should be stopped from operating.
One would think Air France or Lufthansa (once their takeover of ITA is approved) might want to ensure minimum levels of reliability and punctuality via legal contract if they are exposing their own brands to Eastern on these flights. That said, FR24 suggests the SOU-CDG route seems to be seeing better reliability and punctuality data in the last few weeks (admittedly from a lousy previous period if comparison). Of course if it's AF or AZ telling Eastern to cancel the flights because revenue is insufficient, then it's a different matter.
Last edited by davidjohnson6; 16th Sep 2023 at 12:09.
At what point does someone step in to stop this airline from selling tickets? Every single day their flights are massively delayed or just cancelled. Surely there is a government or aviation body that stops a company like this shafting customers for years and years?
They take over the Milan flight and it’s delayed by a few hours every flight. The aircraft only operates that route and is based at LCY so why is it a few hours late leaving?! Same thing with the aircraft based at SOU to operate one flight a day to CDG which is delayed all the time or just cancelled like today. It only has to operate one bloody flight a day and it can’t leave on time?! What are the crew doing? Defies logic and they should be stopped from operating.
They take over the Milan flight and it’s delayed by a few hours every flight. The aircraft only operates that route and is based at LCY so why is it a few hours late leaving?! Same thing with the aircraft based at SOU to operate one flight a day to CDG which is delayed all the time or just cancelled like today. It only has to operate one bloody flight a day and it can’t leave on time?! What are the crew doing? Defies logic and they should be stopped from operating.
Same thing with the aircraft based at SOU to operate one flight a day to CDG which is delayed all the time or just cancelled like today. It only has to operate one bloody flight a day and it can’t leave on time?! What are the crew doing? Defies logic and they should be stopped from operating.
In the same period, it's arrived more than an hour late 13 times.
And yes, it goes to Orly not CDG.
For what it's worth I need to go to LGW from NQY in February and return but whilst I would love to have flown I just don't have the confidence in Eastern to get me there on time. Daughter spent hours in LGW waiting for a flight to NQY due to wx when other airlines were flying.
I will be driving up with hotac instead.
Similarly I now route to YVR via DUB as I know Ryanair will get me there.
Sorry Eastern I speak only as a consumer.
I will be driving up with hotac instead.
Similarly I now route to YVR via DUB as I know Ryanair will get me there.
Sorry Eastern I speak only as a consumer.
Again, looking at the FR24 data, the morning T3457 NQY-LGW flight has been cancelled once in the last three months, and has arrived more than an hour late on 3 occasions.
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You cannot sell tickets for flights on the basis you might actually fly if it suits the company on the day. My original query was whether any body is in place to investigate these kind of unjust practices. The retail industry wouldn’t get away with this for example.
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The CAA maybe but I am sure that there are those in government that would say the free market should regulate such practices, where first are seen to be unreliable then they will lose custom and not make enough money to survive (see FlyBe2 for recent case study). This becomes a problem where the company doesn't have competition and makes a profit irrespective of how badly it treats its customers (take your pick of the water companies).
I don't work for Eastern, just wanted to see if your comments are correct. Based on FR24 data, Easterns performance doesn't seem to be much different to other airlines.
Apart from LGW they don't fly to any airport that has serious congestion issues - but they still manage to be late very often
It SHOULD be one of their big selling points - operating on time from small airports so you can travel easily and with confidence - no hassle
But over the years confidence is the last word you associate with them
- real missed opportunity
It SHOULD be one of their big selling points - operating on time from small airports so you can travel easily and with confidence - no hassle
But over the years confidence is the last word you associate with them
- real missed opportunity
Every single day their flights are massively delayed or just cancelled.
For what it's worth I need to go to LGW from NQY in February and return but whilst I would love to have flown I just don't have the confidence in Eastern to get me there on time.
Apart from LGW they don't fly to any airport that has serious congestion issues - but they still manage to be late very often
I agree entirely with your sentiment, my comment about Newquay was based on fact I am afraid. If you want facts here are a couple.
Daughter and family sat at LGW for several hours as Eastern could not land at NQY due to the weather. Aer Lingus, Ryanair and even Skybus managed to land so do Eastern have lower minimums. They were given no information and no assistance. I was giving waiting relatives of other passengers information via FR24 at NQY .There were passengers waiting in Newquay booked on a later flight but they were not allowing them to get on the delayed earlier flight despite the fact there was loads of room and they had plenty of notice to get the weights right?
Strange decision!
I was left stranded overnight at Gatwick after Eastern cancelled a flight with no notice, no reason, no help just told the flight is cancelled. It was not technical so no compensation, never really got to the bottom of that one.
There was a quite a big event when they did this on another flight and the local press got hold of the story.
Quoting performance from FR24 over the last few months is not representative of performance in the winter months.
When Flybe operated the route and Air Southwest before them complaints locally were less prevalent. It is the old story, when you get a bad name it takes forever to clear yourself even if sometimes it is not justified.
I just can't take the risk of booking flights in the depth of Winter to connect to Transatlantic flights under those circumstances.
No axe to grind against Eastern, wish them well but some rebuilding of trust is needed here.
Daughter and family sat at LGW for several hours as Eastern could not land at NQY due to the weather. Aer Lingus, Ryanair and even Skybus managed to land so do Eastern have lower minimums. They were given no information and no assistance. I was giving waiting relatives of other passengers information via FR24 at NQY .There were passengers waiting in Newquay booked on a later flight but they were not allowing them to get on the delayed earlier flight despite the fact there was loads of room and they had plenty of notice to get the weights right?
Strange decision!
I was left stranded overnight at Gatwick after Eastern cancelled a flight with no notice, no reason, no help just told the flight is cancelled. It was not technical so no compensation, never really got to the bottom of that one.
There was a quite a big event when they did this on another flight and the local press got hold of the story.
Quoting performance from FR24 over the last few months is not representative of performance in the winter months.
When Flybe operated the route and Air Southwest before them complaints locally were less prevalent. It is the old story, when you get a bad name it takes forever to clear yourself even if sometimes it is not justified.
I just can't take the risk of booking flights in the depth of Winter to connect to Transatlantic flights under those circumstances.
No axe to grind against Eastern, wish them well but some rebuilding of trust is needed here.
Eastern to operate scheduled flights between Milan Linate and Naples for ITA during the winter. I'm puzzled how a UK airline can fly between 2 cities in the EU on a regular basis, particularly when EU ACMI airlines most likely have aircraft available outside the summer.
https://italiavola.com/2023/09/19/le...i-ogni-sabato/
https://italiavola.com/2023/09/19/le...i-ogni-sabato/
It's an Italian airline operating the flights using a leased a/c. I'm sure they have justified it's use to the Italian authorities, maybe a because it fills a gap in flights they already operate?. Hardly a unique situation. Will there be many a/c of that size available within the EU?