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Old 27th Feb 2022, 01:06
  #321 (permalink)  
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I believe 261 is relevant on flights into and out of the EU.
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Old 27th Feb 2022, 07:29
  #322 (permalink)  
 
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The Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019
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Old 27th Feb 2022, 08:18
  #323 (permalink)  
 
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Clear, transparent, straight forward
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Old 6th Mar 2022, 21:03
  #324 (permalink)  
 
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Is the new arms-length Gatwick short haul operation, BA EuroFlyer, going to be flying as BA/BAW "Speedbird" or will they have their own callsign? It's a separate AOC but not heard anything else.
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Old 6th Mar 2022, 21:31
  #325 (permalink)  
 
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Originally Posted by Skipness One Foxtrot View Post
Is the new arms-length Gatwick short haul operation, BA EuroFlyer, going to be flying as BA/BAW "Speedbird" or will they have their own callsign? It's a separate AOC but not heard anything else.
The precedent is BA Cityflyer, which run all their commercial operation as British Airways, and fly under BA codes on all flights, including charters. But flight plans are filed under their CFE code and “Flyer” call sign. I would expect Euroflyer to be the same arrangement.
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Old 7th Mar 2022, 14:25
  #326 (permalink)  
 
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On a different subject. Trying to book a flight using multiple future travel vouchers on BA.
..Does anybody know if this can be done on line? (I have tried but withoput success)
or is still necessary to book through the BA call centre ( who dont answer the phone!)
Anybody know please?
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Old 7th Mar 2022, 15:40
  #327 (permalink)  
 
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Originally Posted by gsky View Post
On a different subject. Trying to book a flight using multiple future travel vouchers on BA.
..Does anybody know if this can be done on line? (I have tried but withoput success)
or is still necessary to book through the BA call centre ( who dont answer the phone!)
Anybody know please?
My understanding is that if it’s an e-voucher you can use it online. But if it’s just a regular FTV you have to phone.

More information on the Flyertalk BA Exec club pages
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Old 7th Mar 2022, 21:22
  #328 (permalink)  
 
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Originally Posted by gsky View Post
On a different subject. Trying to book a flight using multiple future travel vouchers on BA.
..Does anybody know if this can be done on line? (I have tried but withoput success)
or is still necessary to book through the BA call centre ( who dont answer the phone!)
Anybody know please?
I made a similar enquiry recently and got this response· "To book on ba.com, complete payment with a credit or debit card as usual. Then simply reply to this email with your new booking reference and we will apply your voucher as follows:

oIf you have paid a deposit towards your new booking, we will credit your voucher against the outstanding balance, reducing the amount left to pay; or

oIf you have paid for your booking in full, we will arrange a refund of the voucher value.

·Alternatively, our contact centre can redeem your voucher as immediate payment for your new booking made by phone. You can find our contact details here.

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Old 7th Mar 2022, 23:02
  #329 (permalink)  
 
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I recently booked online using covid cancellation e-vouchers without any difficulty. Don't know about any other kinds of vouchers
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Old 8th Mar 2022, 19:11
  #330 (permalink)  
 
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booing with vouchers

Originally Posted by jdcg View Post
I recently booked online using covid cancellation e-vouchers without any difficulty. Don't know about any other kinds of vouchers
tks


As mentioned I have numerous "future travel voucher" ( as descried on the emails from BA.
However when I try to book using these voucher numbers , showing my correct emails and log in details, the BA web site says it does not recognise the details.
I dont know if an e-voucher is the same as a 'future travel voucher' but whatever it is called.. BA system wont accept the details they gave me
and as stated, phone calls are a , well, impossible to get an answer.
unless anybody had a contact phone number that might be answered??


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Old 8th Mar 2022, 19:45
  #331 (permalink)  
 
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Originally Posted by gsky View Post
tks


As mentioned I have numerous "future travel voucher" ( as descried on the emails from BA.
However when I try to book using these voucher numbers , showing my correct emails and log in details, the BA web site says it does not recognise the details.
I dont know if an e-voucher is the same as a 'future travel voucher' but whatever it is called.. BA system wont accept the details they gave me
and as stated, phone calls are a , well, impossible to get an answer.
unless anybody had a contact phone number that might be answered??
The Future Travel Voucher (FTV) is different to the e-voucher. The latter let's you use the '125-' ticket number as a voucher code and it deducts the value at the time of booking. The FTV (which was the original mechanism for vouchers that where more trouble than they're worth) can only be used by calling unfortunately. Its basically your old booking that's made dormant, they then take that booking and make all the necessary changes to it to create your new booking - waiving all the fees in the process. Your new booking then exists in the system with your original PNR. If using multiple FTVs they adjust the balance accordingly. No easy way of using it I'm afraid.
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Old 9th Mar 2022, 11:18
  #332 (permalink)  
 
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Originally Posted by bjones4 View Post
The Future Travel Voucher (FTV) is different to the e-voucher. The latter let's you use the '125-' ticket number as a voucher code and it deducts the value at the time of booking. The FTV (which was the original mechanism for vouchers that where more trouble than they're worth) can only be used by calling unfortunately. Its basically your old booking that's made dormant, they then take that booking and make all the necessary changes to it to create your new booking - waiving all the fees in the process. Your new booking then exists in the system with your original PNR. If using multiple FTVs they adjust the balance accordingly. No easy way of using it I'm afraid.
Many thanks for that.
Appreciate you taking the time.

But, what it means is I can only book on the phone, they dont answer the phone so I have spend thousands of £££'s and hundreds of thousands of Avios.
But I cannot book a flight using them!
Unbelievable.
BA you should be ashamed!

They just dont care.!


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Old 9th Mar 2022, 15:22
  #333 (permalink)  
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This is what the E voucher looks like.
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Old 9th Mar 2022, 21:06
  #334 (permalink)  
 
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Angry BA vouchers

Originally Posted by wub View Post

This is what the E voucher looks like.

tks

and YUP

thats what I get

and hen I enter any of my (six ) future travel vouchers ( and I have tired them all, all together, individually, all poss permutations


and I do know how to enter my email address, and my name and double check the voucher number((s) prefixed 125..

Here is the response I get:""Check your email and try again

Last nameCheck your details and try again

eVoucher codeCheck your eVoucher code and try again"

Still going around and around in circles



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Old 9th Mar 2022, 21:43
  #335 (permalink)  
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When I used the above voucher, I found the flight I wanted and when it came to payment I entered the voucher number and the booking was made. The voucher was valued at more than the cost of the booking so I was emailed another eVoucher with the balance.
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Old 10th Mar 2022, 03:51
  #336 (permalink)  
 
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Originally Posted by gsky View Post
tks


As mentioned I have numerous "future travel voucher" ( as descried on the emails from BA.
However when I try to book using these voucher numbers , showing my correct emails and log in details, the BA web site says it does not recognise the details.
I dont know if an e-voucher is the same as a 'future travel voucher' but whatever it is called.. BA system wont accept the details they gave me
and as stated, phone calls are a , well, impossible to get an answer.
unless anybody had a contact phone number that might be answered??
BA are refunding FTVs. I had my account recredited with Avios and the cash I spent on a ticket. I found the FTV impossible to use online.
Not sure what the criteria is for refunding but it has been covered by Head for Points blog.
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Old 15th Mar 2022, 19:01
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I blow hot and cold with BA. Two recent flights (INN&VRN) both Business, paid for by Avios. The face to face service throughout was excellent from the greeting at T5 all the way through the flights. BUT the IT is appalling at almost every stage whether it's dealing with relocated flights (LGW to LHR), adding COVID docs, checking in etc etc etc.
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Old 20th Mar 2022, 09:51
  #338 (permalink)  
 
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Another weekend, another BA meltdown. 25 flights arriving last night told they would not receive their bags - most only after being made to wait up to several hours at T5.

There are also lots of reports of planes waiting for up to and some even over a hour to park at T5 because nobody is available to turn the stand guidance system on.

This morning plenty of short haul flights cancelled - AMS, BSL, GVA, ZRH, MUC, TIA, EDI, NCE, CDG, LIS.
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Old 24th Mar 2022, 13:03
  #339 (permalink)  
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BA app very slowwwwww today...just booked a flight with them which took around 30 mins!
When going through the process, despite being signed into the app, I had to manually enter all my personal details, including credit card info, despite this normally being held in the app, so this added to the long process!
And no bookings are shown in the My Booking section of the app...I assume due to another technical issue!
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Old 25th Mar 2022, 00:56
  #340 (permalink)  
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  • South Africa changes their PCR entry rules on Wed 22nd.
  • By that afternoon, the BA website has acknowedlged it and shows new requirements.
  • On Thursaday, the website still confirms that.
  • Thursday evening, try to check-in? They haven't changed the bit that asks for VeriFLY data.
  • Such Fun.
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