British Airways-2
Changing the scope of an IT migration from just BA to all of IAG makes the task significantly harder, but in the long term is the right thing to do - the CEO will likely salivate over all the potential long term "synergies" that can be achieved (job cuts to you and me)
That said, France and Germany are raising the question with the EU about BA being a non-EU carrier and what IAG should do about it - this is a strategic question of much greater urgency to a CEO than IT system re-engineering
That said, France and Germany are raising the question with the EU about BA being a non-EU carrier and what IAG should do about it - this is a strategic question of much greater urgency to a CEO than IT system re-engineering
"it gets tricky when you have multiple older platforms running in ways which are business critical and so there's a high risk of disruption in any move. With legacy IT over decades it's a nightmare of different coding and operating systems."
Mrs A manged the transfer of a vast set of data bases etc from a household name in the UK to the USA 10+ years ago . It was a nightmare - every time they started the move (which had to be done over long weekends as it was active in normal business hours) they found another "legacy" - some dating back to the late 1950's - chugging away below layers of new code. Planned at 3 months, actually took 30. One issue was identifying all the various data base entries for the same person under filed under different codes - Asturias56, 56ASturias, Snr Asturias, Mr & Mrs Asturias - and that's before you get to addresses and then different products and accounts.........
Mrs A manged the transfer of a vast set of data bases etc from a household name in the UK to the USA 10+ years ago . It was a nightmare - every time they started the move (which had to be done over long weekends as it was active in normal business hours) they found another "legacy" - some dating back to the late 1950's - chugging away below layers of new code. Planned at 3 months, actually took 30. One issue was identifying all the various data base entries for the same person under filed under different codes - Asturias56, 56ASturias, Snr Asturias, Mr & Mrs Asturias - and that's before you get to addresses and then different products and accounts.........
Paxing All Over The World
A good friend of mine is a senior manager of software developers and support staff. About five years ago, a small company recruited him to migrate them from legacy systems to bring them up to date, After two years of struggling to get them to agree to what was needed - they still clung to the old systems. There was proof that they could save money and do much better on the small things that did migrate. Eventually, he realised they were not going to bite the bullet and left for another company. His pals have had similar experiences.
In the mid-1990s, when I was in telecommunications, I was working a contract for a large and well known UK high street company. The IT Director reported to the CEO which was good as we thought they took us seriously. Then the CIO was told to report to the finance director - who reported to the CEO. Effectively, demoting the whole IT department becuase the CEO thought that IT was all about money. What we did was ensure that every item was tracked from manufacture overseas through to ownership and guarantees.
In my view, most managers just do not understand IT and, therefore they ignore it. Hoping that the problem will errupt on the next man (it's always a man) who takes the hot seat.
In the mid-1990s, when I was in telecommunications, I was working a contract for a large and well known UK high street company. The IT Director reported to the CEO which was good as we thought they took us seriously. Then the CIO was told to report to the finance director - who reported to the CEO. Effectively, demoting the whole IT department becuase the CEO thought that IT was all about money. What we did was ensure that every item was tracked from manufacture overseas through to ownership and guarantees.
In my view, most managers just do not understand IT and, therefore they ignore it. Hoping that the problem will errupt on the next man (it's always a man) who takes the hot seat.
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check out Flyertalk. There are threads there on it. It went down on Tuesday and at least there were reports the week before of the website not working for a period and the week before that. If you prefer I’ll say it at least has had monthly issues with its IT either website going down, app not working or the Fly system going down.
https://www.bbc.co.uk/news/business-60533275
"It is understood the system issues are not a result of any cyber attack."
All A320-family flights out of LHR between 6am and 11:59am cancelled.. 85 round trip flights all with EU261 liability
"It is understood the system issues are not a result of any cyber attack."
All A320-family flights out of LHR between 6am and 11:59am cancelled.. 85 round trip flights all with EU261 liability
Last edited by davidjohnson6; 26th Feb 2022 at 02:38.
https://www.bbc.co.uk/news/business-60533275
"It is understood the system issues are not a result of any cyber attack."
All A320-family flights out of LHR between 6am and 11:59am cancelled.. 85 round trip flights all with EU261 liability
"It is understood the system issues are not a result of any cyber attack."
All A320-family flights out of LHR between 6am and 11:59am cancelled.. 85 round trip flights all with EU261 liability
Not just departures, it looks like inbounds are being cancelled too. Nightstoppers, including those at BCN, FCO, ZRH and PRG, all appear to be stranded at those airports.