Originally Posted by
bjones4
The Future Travel Voucher (FTV) is different to the e-voucher. The latter let's you use the '125-' ticket number as a voucher code and it deducts the value at the time of booking. The FTV (which was the original mechanism for vouchers that where more trouble than they're worth) can only be used by calling unfortunately. Its basically your old booking that's made dormant, they then take that booking and make all the necessary changes to it to create your new booking - waiving all the fees in the process. Your new booking then exists in the system with your original PNR. If using multiple FTVs they adjust the balance accordingly. No easy way of using it I'm afraid.
Many thanks for that.
Appreciate you taking the time.
But, what it means is I can only book on the phone, they dont answer the phone so I have spend thousands of £££'s and hundreds of thousands of Avios.
But I cannot book a flight using them!
Unbelievable.
BA you should be ashamed!
They just dont care.!