Originally Posted by
gsky
tks
As mentioned I have numerous "future travel voucher" ( as descried on the emails from BA.
However when I try to book using these voucher numbers , showing my correct emails and log in details, the BA web site says it does not recognise the details.
I dont know if an e-voucher is the same as a 'future travel voucher' but whatever it is called.. BA system wont accept the details they gave me
and as stated, phone calls are a , well, impossible to get an answer.
unless anybody had a contact phone number that might be answered??
BA are refunding FTVs. I had my account recredited with Avios and the cash I spent on a ticket. I found the FTV impossible to use online.
Not sure what the criteria is for refunding but it has been covered by Head for Points blog.