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Old 5th Jul 2023, 13:09
  #501 (permalink)  
 
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Originally Posted by easyflyer83
It changed on 19th June for all bookings made from that date.

It is a bi-product of the fact that you can no longer bring a larger cabin bag simply by booking those seats. This has been changed due to problems accommodating all the larger cabin bags around or very close to rows 1-4. Basically it was causing murder.
Hmm, not ideal but can understand the reasoning. I'm taking my (reasonably) elderly parents away next week and was hoping to get Speedy Boarding just so they aren't hanging around too much in a queue or caught in the hustle of boarding but it seems we don't have the option unless we pay for a large cabin bag each (which they won't need and is way more than the cost of the upfront seats). They're not quite at the point of Special Assistance before anyone suggests that!
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Old 5th Jul 2023, 21:34
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easyjet starting two new routes from Liverpool this winter.

Hurghada - Twice Weekly from 29th October

Lyon - Twice Weekly from 13th December
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Old 5th Jul 2023, 21:54
  #503 (permalink)  
 
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Having sent my and Mrs Johnson's parents on Easyjet with special assistance multiple times (no, not with me accompanying them), I strongly recommend it - the service is very good. I remain very grateful to an unknown Easyjet checkin desk person who pestered my parents a few years ago to accept assistance and then organised it within a few minutes despite my parents saying they could manage without it.

For parents aged over 70 (and definitely for those over 75), it really is worth considering - distances in many airports are much further and the whole experience more stressful and confusing than parents often realise. As people age, they can often become worriers. I've seen plenty of elderly pax try to struggle through with family because of pride - while I look at them wishing they had booked assistance because at their age, they really deserve the help that can be provided if booked in advance.

People over 70 often forget they are not 40 any more... they try to do it all, and arrive at their destination realising the whole travel experience was a little bit too much for them - it's meant to be a holiday. The first night by the Mediterranean should involve going out to eat at a fun restaurant... not spending the evening at the hotel recovering from the LCC travel experience because people feel drained.

Those of us in our 40s who are used to the LCC flying experience and know how to navigate it often forget it's more of a challenge for an older generation.

Last edited by davidjohnson6; 5th Jul 2023 at 22:37.
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Old 6th Jul 2023, 16:43
  #504 (permalink)  
 
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Liverpool, Glasgow and Belfast will fly all year round to Hurghada, while Edinburgh will operate a twice-a-week service through the winter starting on November 6. Liverpool’s twice-a-week flights start on October 29 and Glasgow’s on November 8, while Belfast’s once-a-week service begins on October 31”
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Old 8th Jul 2023, 16:10
  #505 (permalink)  
 
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Looks as though easyJet are chopping some Gatwick flights over the peak summer, many at short notice. I've had a Gatwick domestic flight cancelled in under two weeks time, was talking to someone else this morning who's had flights to France cancelled and friends coming over from the Isle of Man have had half of their return flight cancelled with apparently all creation ongoing on the island about air traffic in general and easyJet in particular. Is this a belated effort to try to build some integrity into the schedule for the summer peak?
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Old 8th Jul 2023, 18:19
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Certainly at Gatwick it is. The Isle of Man issues are separate, seems to be issues with lack of air traffic controllers and so when the IOM controller goes on a break the airfield has to close!

Gatwick has been a **** show the last few weeks and as it’s largest operator easy have suffered quite a lot.
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Old 9th Jul 2023, 12:19
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Originally Posted by R T Jones
Certainly at Gatwick it is. The Isle of Man issues are separate, seems to be issues with lack of air traffic controllers and so when the IOM controller goes on a break the airfield has to close!

Gatwick has been a **** show the last few weeks and as it’s largest operator easy have suffered quite a lot.
It does appear that easyJet have learned very little from last year's shambles, for which Peter Bellew eventually had to walk the plank.

If they don't turn it around pretty quickly, improve performance and punctuality, reduce compensation costs and start making enough money to satisfy the markets, it'll be Lundgren's turn.
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Old 9th Jul 2023, 15:42
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With its financial performance even before this latest round of disruption, I am surprised Lundgren is still in post. Beyond the headlong push into holidays and trying to out-do his former employer TUI, there seems to be little else to write home about.
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Old 9th Jul 2023, 16:13
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I spent 12 years until earlier this year doing the ground handling for easyJet at Gatwick, firstly with Menzies and then DHL. Last year was awful and could see that this year was only going to be worse.

The vast majority of the ramp/baggage/cleaning boys and girls simply wanted to do a good job ; there were very few idlers, but they're up against impossible odds. We'd get most of the 1st wave off on time, but by lunchtime the delays start piling up and the schedule goes out of the window. easyJet cancelled 24 flights yesterday, many of these after passengers had checked in. So far today, they've cancelled 11 and on time departures are running at 24% - the same as yesterday. The "plan" for 240 departures per day in the height of summer was sheer fantasy.

Last edited by Apron Artist; 9th Jul 2023 at 16:25.
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Old 9th Jul 2023, 21:06
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Flight Canx LGW-BHD

Family member was delayed due the late inbound aircraft from AMS. Aircraft then sat for 45 mins before boarding. Once on board pax were told there was a boarding error and pax were to deplane. Once in the gate the App stated the flight cancelled. Poor ground staff were unaware of this. Upshot is rebooked for tomorrow evening 24hours late. No Hotel offered but told to claim back costs. Single young female now travelling by train to London to overnight. No explanation given at all. Not great way to treat your customers.
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Old 9th Jul 2023, 21:28
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18 cancellations today in total. Reputational damage will be hard to recover from. They got too greedy.
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Old 9th Jul 2023, 21:56
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Hardly surprising, just taken a quick look at their schedules from LGW this summer and note that many routes are being flown up to 5-8 daily. That surely isn’t sustainable and questionable as to it being entirely necessary when you factor in delays with ground ops, late pax, crewing and ATC etc. Recipe for disaster!
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Old 10th Jul 2023, 09:30
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https://www.bbc.co.uk/news/business-66153416

Someone at the airline needs to get a grip. It just seems so lacking in any direction. Same old mistakes time and time again.
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Old 10th Jul 2023, 09:50
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Originally Posted by cavokblues
https://www.bbc.co.uk/news/business-66153416

Someone at the airline needs to get a grip. It just seems so lacking in any direction. Same old mistakes time and time again.
Given that 95% of affected passengers have been rebooked it would appear there are, or were, too many seats chasing too few passengers and that, aside of 'Putin's war' a certain amount of what tour operators call consolidation is happening here.
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Old 10th Jul 2023, 10:04
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Originally Posted by ATNotts
Given that 95% of affected passengers have been rebooked it would appear there are, or were, too many seats chasing too few passengers and that, aside of 'Putin's war' a certain amount of what tour operators call consolidation is happening here.
Yep, as I suggested previous they have over committed and backed themselves in to a corner. You can’t tell me it requires 5 daily to BFS when they also operate 3 daily to BHD. This is mirrored across their network and is placing huge demands on operational resource, both aircraft and staff. To blame Ukraine airspace and the annual European ATC issues alone is nonsense. Same with PMI and 8 daily during summer, maybe this is sustainable as its to a very popular holiday destination but boy does that put a strain on scheduling!

Last edited by stewyb; 10th Jul 2023 at 12:21.
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Old 10th Jul 2023, 11:47
  #516 (permalink)  
 
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People will have less money next year so will Easyjet learn any lessons from this year?
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Old 10th Jul 2023, 13:57
  #517 (permalink)  
 
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Originally Posted by stewyb
Yep, as I suggested previous they have over committed and backed themselves in to a corner. You can’t tell me it requires 5 daily to BFS when they also operate 3 daily to BHD. This is mirrored across their network and is placing huge demands on operational resource, both aircraft and staff. To blame Ukraine airspace and the annual European ATC issues alone is nonsense. Same with PMI and 8 daily during summer, maybe this is sustainable as its to a very popular holiday destination but boy does that put a strain on scheduling!
The 5 flights on the Bfs to Gtw route are very popular which is a base,maybe they should look at why they need to operate another 3 flights from an airport 18 miles down the road st Bhd.
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Old 10th Jul 2023, 14:01
  #518 (permalink)  
 
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Originally Posted by allnamestaken1
The 5 flights on the Bfs to Gtw route are very popular which is a base,maybe they should look at why they need to operate another 3 flights from an airport 18 miles down the road st Bhd.

​​​​​Gtw 👎
LGW 👍
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Old 10th Jul 2023, 14:25
  #519 (permalink)  
 
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Some posters on here really seem to revel in making crisis out of anything and talking an airline down. It seems to me that easyjet have looked at a developing situation and taking action before it becomes a crisis.
They have cancelled 1700 flights out of a total of 90000 to protect the schedule. 95% of passengers have been rebooked. Not ideal for the other 5%, but better than turning up on the day to find their flight cancelled.
Reputational damage is at its greatest when flights are cancelled with little notice or delayed for hours and hours!
Other airlines are doing the same. At least easyjet have been transparent about their intentions.
The airlines must be weeping at having not recruited so many armchair CEOS that apparently have all the solutions!
And no I have no connections with the airline being discussed!
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Old 10th Jul 2023, 14:35
  #520 (permalink)  
 
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Vectisman, I agree that they have taken action ahead of impending problems, perhaps a little late. But their statement, as reported by the BBC, is odd, blaming air traffic issues, constrained airspace over Europe, potential ATC strikes and Ukraine airspace problems. It does not take the brains of an Archbishop to deduce that this affects all flights from all airports, yet they have only cancelled flights from Gatwick. Luton is is only 44 nm away….. Even on a skiing forum this has been spotted.
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