Manchester-3
Interview with the new MD
MEN - 'Is it going to be like how it was in 2019? No': Manchester Airport's new boss speaks out for first time over huge queues and delays
Mr Woodroofe says he has already met with the UK managing director of handling agents Swissport and ABM, with special assistance firm PRM and with the boss of DHL.
“I’ve picked these people on purpose,” he said. “Because what I want to open is a dialogue that says we’re having these conversations about where we are at because in that way we can help each other to be more successful. I don’t want to be having issues with passengers waiting a long time for bags to be returned.
“Across the board, at Heathrow, Gatwick and Manchester, the experience in 2022 is not going to be as good as it was in 2019. What I’d like to get across is that summer 2022 is absolutely not the right standard going forward and it’s absolutely my intention to get ourselves back and use the autumn and winter of this coming season to get ourselves there so in summer 2023 we will be in a reasonable position.”
“I’ve picked these people on purpose,” he said. “Because what I want to open is a dialogue that says we’re having these conversations about where we are at because in that way we can help each other to be more successful. I don’t want to be having issues with passengers waiting a long time for bags to be returned.
“Across the board, at Heathrow, Gatwick and Manchester, the experience in 2022 is not going to be as good as it was in 2019. What I’d like to get across is that summer 2022 is absolutely not the right standard going forward and it’s absolutely my intention to get ourselves back and use the autumn and winter of this coming season to get ourselves there so in summer 2023 we will be in a reasonable position.”
Originally Posted by SWBKCB
Bl**dy media reporting again
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Originally Posted by SWBKCB
Mrs Mac returned through Manchester with 3 girl freinds with Jet 2 this afternoon, with no issues at Palma or Manchester, though it is not the weekend, and all four had no issues with bags, which came off the quickly apparently. Jet 2 self handle at Manchester apparently (Thanks for the info on that Johnny Fartpants) I am back through there on Thursday from MUC. Maybe things are improving 👍
Cheers
Mr Mac
Cheers
Mr Mac
Last edited by Mr Mac; 5th Jul 2022 at 14:18.
Originally Posted by Mr Mac
. Maybe things are improving 👍
Passengers have again faced huge delays at Manchester Airport as queues stretched back to the car park this morning. Angry travellers took to social media to complain about the waiting times at the chaos-hit airport.
One man tweeted a photo of a queue which he said stretched back to the multi-storey car park at Terminal 3. They later added: "3hrs from arriving to getting on the plane just as gate closing. Shambles. Your staff need help!!"
One man tweeted a photo of a queue which he said stretched back to the multi-storey car park at Terminal 3. They later added: "3hrs from arriving to getting on the plane just as gate closing. Shambles. Your staff need help!!"
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Certainly from MAs own website, it frequently shows security times as 60-90 minutes at various times of the day. When I went through T1 it said 15-30 minutes-when it was actually 45. Maybe the queueing times quoted are from the time you reach the boarding pass scanners ?, not accounting for the queue to the scanners.
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Originally Posted by Mr A Tis
I see all the new T2 check in desks in zone E F & G are all boarded up. Have they ever been used ?
Air Canada relegated to ground floor check-in.
Air Canada relegated to ground floor check-in.
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Maybe they are actually putting in a baggage belt to the check in desks !
In other news Ryanair are returning to Belfast (BFS) & adding BFS-MAN back to the schedules, frequency unknown at the moment.
In other news Ryanair are returning to Belfast (BFS) & adding BFS-MAN back to the schedules, frequency unknown at the moment.
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Originally Posted by UnderASouthernSky
I asked the same when we last flew out (but they weren't boarded up) and was told they are not due to be used until the entire baggage system works have been completed. When we saw them, there were no baggage belts at those desks.
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Originally Posted by MANFOD
My recollection from a few weeks ago was that the left side of what I think is E zone was being used by EI for their JFK & MCO flights, and also by Sabena. Certainly F & G were not in use. The old T2 check-in area in zones A-C can get pretty crowded at times with TUI and Jet2, but also Virgin, Etihad and Singapore.
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"Who are Sabena? Have I gone back in time…"
Yes, it's just us oldies with nostalgic memories.
How about "Brussels airlines" then?
And come to think of it, I believe Virgin had moved into 'D' from 'B' last time I was in T2.
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Yes, it's just us oldies with nostalgic memories.
How about "Brussels airlines" then?
And come to think of it, I believe Virgin had moved into 'D' from 'B' last time I was in T2.
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Originally Posted by eye2eye5
Mr Mac, I don’t think it reasonable to describe cabin crew as “quite old, but competent “. The days of employing trolley dollies to be disposed of at the age of 30 are long gone. I would much rather have cabin crew who know their job and who provide an efficient and friendly service than be purely judged on looks. Some are young and fantastic, some are older and fantastic, it should be entirely down to ability and not age. Says a 67 year old poster………
There really is no learning curve for cabin crew.
Asking chicken or beef really is just asking chicken or beef.
Sure there are safety aspects but absolutely
none of them have ever actual conducted a real evac - see safety record.
So what we’re left with is who is more likely to to be efficient and friendly and the honest answer is somebody who has had less time to become bored and frustrated with a hard, repetitive and poorly paid job.
That is actually more likely to be a 38 year old than a 58 year old, because cabin crew are real people too.
Disclosure: on the old end of that scale myself.
