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Old 19th Aug 2020, 12:35
  #1201 (permalink)  
 
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For some curious reason you cannot book on any route from SEN at all and can only book AMS/BFS/EDI/GLA from STN. Has someone messed up and removed everything from sale even though flights are still operating for another couple of weeks? They wonít even let you book one way flights leaving today, which suggests the reason isnít a sudden premature closure tomorrow.
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Old 19th Aug 2020, 12:43
  #1202 (permalink)  
 
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They took a lot of stick for allowing flights to be booked for next summer etc after the closures were announced so obviously gone the other way....
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Old 19th Aug 2020, 14:15
  #1203 (permalink)  
 
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Flew easyJet yesterday 18/08/20 Naples to Malta paid EUR86 one way. There were less than 30 pax (2 speedy boarding).
Dublin to Naples on FR on 14/08/2020 had 122 pax. Its a very difficult time for airlines. For passengers its constant flight cancellations so who'd want to book in such uncertain times?
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Old 19th Aug 2020, 15:27
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That's a helpful insight. This is the summer season, so it certainly shows there are hard times ahead.
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Old 27th Aug 2020, 00:46
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I've just received vouchers for my latest pair of cancelled non-op EasyJet flights. But they're different from previous ones. Apparently, they cannot be used online and the customer is required to dial a phone number to book. Not great. I'd have taken the refund alternative if I'd known about this.

What is the thinking? Force customers to use some premium rate phone line which won't be answered for an hour? I do hope not. I'm fed up of phoning airlines for services which should be available to action online. We're in 2020, not 1970.

If they cancel any more on me I'll be going for the refund option if rebooking involves joining some mandatory time-consuming phone-queue. The £5 voucher bonus isn't worth the hassle of a frustrating phone-queue to make a simple booking which should be actionable online in the normal way.
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Old 27th Aug 2020, 03:54
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Originally Posted by OzzyOzBorn
I've just received vouchers for my latest pair of cancelled non-op EasyJet flights. But they're different from previous ones. Apparently, they cannot be used online and the customer is required to dial a phone number to book. Not great. I'd have taken the refund alternative if I'd known about this.

What is the thinking? Force customers to use some premium rate phone line which won't be answered for an hour? I do hope not. I'm fed up of phoning airlines for services which should be available to action online. We're in 2020, not 1970.

If they cancel any more on me I'll be going for the refund option if rebooking involves joining some mandatory time-consuming phone-queue. The £5 voucher bonus isn't worth the hassle of a frustrating phone-queue to make a simple booking which should be actionable online in the normal way.
I picked this up with someone internally at EZY some weeks ago. Seemingly the T&Cs are wrong and you can use it online (and their website changed accordingly). Over 1 week, I think I spent about 8-9 hours on hold with their call centre trying to get hold of vouchers that never arrived after 5 weeks.
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Old 27th Aug 2020, 09:11
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Also posted on the BFS page.
We tried getting some colleagues over from NI to us here in MAN for a site visit but we literally couldn't make it work with the ridiculous flight days and times that EZY are offering on the BFS-MAN route.
After wasting our time for probably 2 hours we had to concede defeat. Added to that the comment that one person made along the lines of 'what happens if they cancel the flight?' and then add in the sheer bloody agro of getting your money back. They have lost 5 return fares.
EZY (and other airlines tbf) are totally undermining the required customer confidence that the airline industry needs if a recovery is going to be possible.
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Old 27th Aug 2020, 09:29
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Worth looking at LPL BFS, FFMAN. EZY do appear to be ramping that route up a little.
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Old 27th Aug 2020, 09:56
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Thanks eye2eye5, we did consider it but agreed that the pfaff of getting them over here and back would make a complex situation worse. Undoubtedly a good number of the LPL passengers are actually trying to get to MAN instead.
We decided to defer the visit and make another attempt when the BHD-MAN service resumes (EI ??) as BHD works better for most of them anyway.
Was just saying it was a lost opportunity for EZY as the current schedule is totally business unfriendly.
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Old 27th Aug 2020, 10:08
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As long as you remember to pay the bridge toll, it's not a difficult journey but having forgotten to pay it a couple of times, I do feel that the bridge operator relies on penalty fees!
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Old 27th Aug 2020, 16:51
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FFMAN. - You're not the first that I have heard from people having difficulty getting reasonable flight schedules between MAN-BFS. Seems odd when so many aircraft and crews doing nothing, yet demand is not being fulfilled.
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Old 27th Aug 2020, 22:07
  #1212 (permalink)  
 
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Passenger sues easyJet after crew told her to move seats to satisfy Orthodox Jews
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Old 27th Aug 2020, 22:12
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new route MAN-IOM commencing end of October
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Old 28th Aug 2020, 09:09
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Originally Posted by eye2eye5
Worth looking at LPL BFS, FFMAN. EZY do appear to be ramping that route up a little.
Sat next to plenty of people on Easyjet flights into LPL who are going to various parts of the northwest inc Manchester,its because people find LPL very quick to use.
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Old 2nd Sep 2020, 12:57
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https://tinyurl.com/yyc5l54x

An emotional farewell from Southend ATC to the final EZY flight landing at SEN. It gives some idea of the high esteem in which the easyJet crews were held by the SEN community, and it's clearly reciprocated by the EZY crew.
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Old 4th Sep 2020, 10:27
  #1216 (permalink)  
 
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Worldwide by Easyjet.

Any ideas what the situation is when you have booked a connection worldwide by easyJet (DoHop) and one leg is cancelled?
My first flight is cancelled, but the 2nd leg isn't. (Both easyJet flights)

Ideally, I'd prefer a cash refund for both flights.

Also, the cancelled flight notification says I can get a cash refund using manage my bookings- yet that option is not shown on line, so not possible. Does not inspire confidence to use this service again.

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Old 4th Sep 2020, 11:34
  #1217 (permalink)  
 
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Rumours that the A319 airframes leaving the fleet will now not be taken on by United Airlines.
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Old 4th Sep 2020, 12:37
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Originally Posted by Buster the Bear
Rumours that the A319 airframes leaving the fleet will now not be taken on by United Airlines.
So far of the 20 that are due to go to United, only 6 of them are WFU, so if they are not due to go there to them it'll be interesting to see where they end up, since they have another 11 A319's WFU as well.
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Old 4th Sep 2020, 13:24
  #1219 (permalink)  
 
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Originally Posted by Mr A Tis
Worldwide by Easyjet.

Any ideas what the situation is when you have booked a connection worldwide by easyJet (DoHop) and one leg is cancelled?
My first flight is cancelled, but the 2nd leg isn't. (Both easyJet flights)

Ideally, I'd prefer a cash refund for both flights.

Also, the cancelled flight notification says I can get a cash refund using manage my bookings- yet that option is not shown on line, so not possible. Does not inspire confidence to use this service again.
i donít know your final destination but I believe EC261 says you are entitled to compensation if you get to your final destination (connecting) more than 3 hours late, denied boarding or cancellation. If operated by an EU airline.
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Old 6th Sep 2020, 18:49
  #1220 (permalink)  
 
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EasyJet have updated their Winter 2020/21 schedule. Some Routes appear to have been cut and others operating at a reduced frequency.
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