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Old 24th Jul 2019, 08:21
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Originally Posted by MDS
Random anecdote but it appears that the customer service team which handle EU261 complaints are liars.
In most professional industries, blatantly lying to your customers would be frowned upon and would arouse the interest of the relevant regulator. But to avoid their EU261 obligations, some airlines appear to lie as their SOP without fear of penalty or reprisal.
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Old 26th Jul 2019, 16:12
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Quite a few cancellations and delays at SOU. Anyone know why?

Heard combination of Wx issues, Crewing issues and tech issues
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Old 26th Jul 2019, 16:58
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Originally Posted by NorthEasterner
Quite a few cancellations and delays at SOU. Anyone know why?

Heard combination of Wx issues, Crewing issues and tech issues
Delays / Cancellations everywhere today, NATS meltdown!
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Old 27th Jul 2019, 21:56
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Quite a few cancellations and delays at SOU
Not looking great tonight either with diversions heading to CWL, EXT and BHX from VRN, ALC and AGP respectively.
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Old 31st Jul 2019, 07:18
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WDL Aviation flies for Flybe to destinations in UK

https://newsroom.aviator.aero/wdl-av...nations-in-uk/
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Old 31st Jul 2019, 07:58
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Why does Flybe need to charter in from WDL ? Shortage of aircraft doesn't sound like a particularly good reason - I suspect some deeper reason is behind this
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Old 31st Jul 2019, 08:11
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Originally Posted by davidjohnson6
Why does Flybe need to charter in from WDL ? Shortage of aircraft doesn't sound like a particularly good reason - I suspect some deeper reason is behind this
Brace yourself for wrong airport jokes !!
​​​​​​
anyway I think they are preparing for another exodus of crew to avoid bad PR again over canceled flights.
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Old 31st Jul 2019, 08:18
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They're also taking an ERJ from LM based in GLA too by the looks of things.
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Old 31st Jul 2019, 08:22
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Originally Posted by davidjohnson6
Why does Flybe need to charter in from WDL ? Shortage of aircraft doesn't sound like a particularly good reason - I suspect some deeper reason is behind this
I don't know, but since both the leases are wet leases, then crewing issues may to the fore.
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Old 31st Jul 2019, 08:35
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I'm surprised that they haven't wet leased from Stobart Air? Or are their aircraft tied up?
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Old 31st Jul 2019, 09:11
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Probably to do with getting rid of the costs of an outlier station like Dusseldorf.
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Old 1st Aug 2019, 21:41
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I've flown WDL several times when I used to live close to CGN on private charter flights and I'm now flying with them from LCY to DUS tomorrow evening and back again on Sunday afternoon. I am a bit peeved that Flybe haven't had the courtesy to let me know that they have subbed out the flight.
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Old 2nd Aug 2019, 08:27
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Originally Posted by ptr120
I've flown WDL several times when I used to live close to CGN on private charter flights and I'm now flying with them from LCY to DUS tomorrow evening and back again on Sunday afternoon. I am a bit peeved that Flybe haven't had the courtesy to let me know that they have subbed out the flight.
What did you expect! A Ribbon Bound parchment scribe delivered by a Hogwart's Owl?!
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Old 2nd Aug 2019, 08:35
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Originally Posted by RHagrid
What did you expect! A Ribbon Bound parchment scribe delivered by a Hogwart's Owl?!
there is a legal requirement to tell passengers at the first opportunity .... so I would have expected them to e-mail you
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Old 2nd Aug 2019, 08:49
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Originally Posted by STN Ramp Rat
there is a legal requirement to tell passengers at the first opportunity .... so I would have expected them to e-mail you
My mum has a BHD-GLA booking that's been subbed to Loganair and got an email letting her know.
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Old 2nd Aug 2019, 08:59
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Originally Posted by RHagrid
What did you expect! A Ribbon Bound parchment scribe delivered by a Hogwart's Owl?!
No, an email, which I did get. First flight in a Loganair jet for me, and after the 146 I never thought I'd be saying that!
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Old 2nd Aug 2019, 10:58
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https://simpleflying.com/flybe-cornish-announcements/

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Old 2nd Aug 2019, 11:18
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Originally Posted by Startledgrapefruit
Its the same with their flights from Cardiff. They don't do any announcements in Welsh either unless a crew member is a Welsh speaker.
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Old 2nd Aug 2019, 13:36
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Originally Posted by MDS
Random anecdote but it appears that the customer service team which handle EU261 complaints are liars.



Since when is DSA not an operating base?

I flew between AGP and DSA back in June and the aircraft was delayed after allegedly being struck by an airbridge in CDG the day before. They're using this as an excuse not to pay out despite the flight being scheduled over 24 hours after this incident. Frustrating to say the least.
Bostonair has a base there to support flybe operations this is 100% as I audited them on behalf of Flybe last year, chancers.
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Old 14th Aug 2019, 14:31
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Easyjet joining BHX - GLA

Easyjet to join Flybe on what is quite a big route for the incumbent between BHX & GLA. Didn't see that coming...
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