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Old 1st Jul 2009, 23:59
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Ernest

Good point. I think that this particular group of passengers will get a surprise at the airport when they are asked to cough up £6-00 each.
No one will be asked to cough up the Check-in Fee at the airport (and its £12 for airport check-in). It applies to new bookings only and the fee becomes part of the total cost of your flight.
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Old 2nd Jul 2009, 00:38
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Originally Posted by TSR2
No one will be asked to cough up the Check-in Fee at the airport (and its £12 for airport check-in).
Well fair enough - But if you are saying that when Jet2 give you the option to check in online or not, then if you said no they would charge you £12 (£6 each way), then the question is ridiculous.

I was basing my £3 on a one way flight with an on line check in.

Even though it's a new charge which I was aware (you announced it) What happens to package holiday users who pick a package with Jet2 as a carrier?. That is bound to mean IMO that they would pay the maximum charge, because you have to:-

a) Give your passport details (in manage bookings), before,

b) You buy your seats. to enable you to,

c) Check in on line.

Can't see how that could be dome on a package, as you have to make the necessary declarations and check in online yourselves.

It is getting late and I am sure there must be an answer, but it evades me at the moment.
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Old 2nd Jul 2009, 09:49
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Ernest

What happens to package holiday users who pick a package with Jet2 as a carrier?.
Jet2 Holiday customers are allowed 1 FREE bag so no additional charges for baggage, seat selection or check-in fee. Notice I use the word additional. The cost of these services will probably be built into the holiday price.
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Old 2nd Jul 2009, 13:31
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There are a few scenarios that happen;

1) Jet2Holidays has a deal with World Choice agents, it is now also available in all major travel agencies much like Thomas Cook/Thomson packages, Althams travel agent put a LOT of passengers through LBA on Jet2Holidays packages. Each passenger gets 1 bag on a Jet2Holiday package, it shows up of the check in system as a package holiday.

2) Independent groups like Holiday Options block book seats and package the holiday themselves - most are good and arrange with Jet2 that each travelling passenger will have one bag, the passenger has no idea about the fee structure, they simply know they are allowed 2 bags at 22kgs. Shows on the system as a normal flight booking with X amount of bags.

3) Travel Agents book the tickets themselves on behalf of the customer i.e. on Jet2 website, and generally will select airport check in & one bag per travelling passenger. However it appears some agents book say one passenger airport check in with 1 bag, and the second passenger online check in without a bag, it is of course not the passengers fault as they have no idea about the charges. This is where it becomes difficult as we are MEANT to charge the passenger the £6 airport check-in fee, but needless to say most don’t. If you explain it to the passenger they are usually okay about paying as we recommend they take the proof of purchase back to the travel agent once they get back from holiday and claim it back, as they have messed up (and after all it is usually only around £6 they pay) the passengers are usually understanding about this, they know its not Jet2’s fault as the travel agent has booked the ticket incorrectly.

Its quite interesting to see the mixture of passengers on the flights, hats off to the big boys who thought up the Jet2Holidays idea, it really has paid off, on the Rhodes, Crete etc flights the majority are travelling on Jet2Holidays packages. Thomas Cook are a good customer of Jet2 and put a lot of Jet2Holidays packages through the airport despite having their own holidays to the same destinations. As a result you will never find a Jet2 B757 going to a med holiday destination with less than 200 passengers on. I believe LBA-Rhodes had 220 on a 228 seat B757 yesterday, and has done since the route started in May. Some decisions by the company (which have been well publicised on here) are utterly stupid, but some of them are very good, Jet2Holidays and purchasing B757's are some of them!
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Old 2nd Jul 2009, 19:52
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Jet2 Cargo

Hey

I know that Jet2 operate evening cargo services throughout the UK form London Stansted. I was wondering what these services consist of and whether or not the plane just sits at Stansted all day or does it operate passenger flights during the day? If not is their potential for Jet2 to operate some from Stansted do you think?
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Old 2nd Jul 2009, 20:40
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G-CELP is the 737-300 QC aircraft based at STN.

It is scheduled to fly the 1st class Royal Mail to Scotland Mon-Fri evenings. At the weekends she is busy on another freight contract. During the day (the passenger seats are loaded on) it is available for charters, and is used quite frequently.
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Old 2nd Jul 2009, 20:43
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Originally Posted by TSR2
Jet2 Holiday customers are allowed 1 FREE bag so no additional charges for baggage, seat selection or check-in fee. Notice I use the word additional. The cost of these services will probably be built into the holiday price.
Yes I can see how that would work with Jet2 Holidays. However I can see a problem if people book through say - On The Beach" who build a package for you.

They use low cost airlines like Jet2, so what if they or others don't write in the cost of an airport check in?.

This is when I tried to book for one person on 27th July to Alicante for one person

With On The Beach.

Flight Out
Date: 27 Jul 2009
Departs Blackpool at 09:15
Arrives Alicante at 13:00
Reference: LS739

Flight Back
Date: 3 Aug 2009
Departs Alicante at 13:40
Arrives Blackpool at 15:30
Reference: LS740 1 Adults x £296.00
Flight price includes
flight seat,
passenger duty,
fuel supplement
and ticket on departure/delivery fee
Flights Total: £296.00


With Jet2

Running Total All Passengers

Base Fare£219.98
Taxes£34.00
Bags£19.98
Check-in fee£12.00
Total:£285.96

What I am getting at is if the total for On The Beach does not include the £12 airport check in fee, then will that be asked for at the airport.

Secondly - With On The Beach it is impossible to check in online, so the cheaper option never applies if booking through travel agents (you have to book in online yourself and make the necessary declarations.

So it seems it is an ill thought out charge, as booking not online with Jet2, probably means you never get an option for the cheaper £6 check in on line charge.
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Old 2nd Jul 2009, 21:36
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Jet 2 Cargo

G-CELW operates mail flights to East Mids from Exeter during the week. It's parked up at Exeter during the day and is in a cargo configuration, still in the Channel Express livery...

Last edited by Boeing 77W; 2nd Jul 2009 at 22:20.
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Old 2nd Jul 2009, 22:58
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Originally posted by Ernest Lancs
What I am getting at is if the total for On The Beach does not include the £12 airport check in fee, then will that be asked for at the airport.
My understanding is that no payment will be requested at the airport in respect of check-in.

So it seems it is an ill thought out charge
What it really means is there is no way that LS can move towards abolishing airport check-in desks completely.

It may appear that on the face of it those people who book flights on-line direct with the airline (and consequently have to pay a Check-in Fee be it for on-line or airport check-in) are subsidising those who's flight is part of a package or from an agent, as they do not appear to pay anything for airport check-in. However, in reality this additional fee will no doubt be incorporated into the overall package price and not highlighted as a specific cost.
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Old 2nd Jul 2009, 23:09
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Righthandrule,
'A great deal friendlier' image for the company, but today was a classic example of how it is working. At LBA Check in all extra legroom seats were on buy one - get one free or half price for a single passenger.(£10 for a 4 hour flight to Cyprus) Fastrack Check In, Security fastrack and a meal deal onboard for £15. Needless to say sales were up 3x the normal level.
What has a bogof offer on extra legroom seats to do with the image 'A Great Deal Friendlier' or does the image mean something different to you than me.
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Old 3rd Jul 2009, 16:12
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NWI!

NWI --- Ha ha !!
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Old 3rd Jul 2009, 16:38
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DSA

What are the chances of Jet2 oporating at Robin Hood Airport Doncaster Sheffield in Summer 2010?? They seem to use it quite a lot for Diversions/Emergencys etc....
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Old 3rd Jul 2009, 16:40
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Thanks for the info about STN. What sort of times is the plane available for charter work out of curiosity.?
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Old 3rd Jul 2009, 17:53
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ryand36 - I believe the STN based aircraft weekday Royal Mail flights are around 2300 ish to Edinburgh and return early hours and at weekends possibly an early morning Jersey and return mid-morning. So it should be available for passenger flights outside these times.
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Old 3rd Jul 2009, 22:28
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DSA

There's been odd rumours of talk between DSA and Jet2 management, but these seem to have been about diversionary flights. LBA and DSA seem to complement each other in poor weather as LBA gets hill fogs/winds and DSA gets low-lying frost fogs which don't usually occur at the same time.

DSA IMHO is a bit too close to Leeds and is served by TOM and FR to the sort of destinations Jet2 go to in these present conditions. When things pick up in a couple of years, who knows? TOM had good loads (but don't know about yields) on its city routes like AMS and PRG but then changed its business model. FlyBE picked up Jersey, but Ryanair and Easyjet didn't succed with Pisa and Geneva (Winter) respectively even when times were better. TOM has pulled off its winter GVA flight but there are rumours FlyBE might take it on.

Last edited by johnnychips; 3rd Jul 2009 at 22:31. Reason: spelling
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Old 4th Jul 2009, 10:35
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ok thanks for the information
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Old 4th Jul 2009, 20:16
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ryand36

PM me and i'll put you in touch with the right department/person if you have a specific request re LP in STN.

Rgds FDD
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Old 4th Jul 2009, 20:58
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Did they ever fix the raingully over the l1 door on LP?
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Old 5th Jul 2009, 22:29
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Are Jet2 still doing payable hot meals on board?

They were doing them last August for 5 pounds when I last flew on them, quite tempting. Are they any good?
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Old 6th Jul 2009, 07:54
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BAe 146-100

I believe hot meals must be pre-purchased at £8 per meal. If you have booked a return flight you have to pay for both flights.

Regarding quality, it depends on how you rate airline food. Jet2 are no better or worse than any other airline. Personally I think they are fine but poor value for money.
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