There are a few scenarios that happen;
1) Jet2Holidays has a deal with World Choice agents, it is now also available in all major travel agencies much like Thomas Cook/Thomson packages, Althams travel agent put a LOT of passengers through LBA on Jet2Holidays packages. Each passenger gets 1 bag on a Jet2Holiday package, it shows up of the check in system as a package holiday.
2) Independent groups like Holiday Options block book seats and package the holiday themselves - most are good and arrange with Jet2 that each travelling passenger will have one bag, the passenger has no idea about the fee structure, they simply know they are allowed 2 bags at 22kgs. Shows on the system as a normal flight booking with X amount of bags.
3) Travel Agents book the tickets themselves on behalf of the customer i.e. on Jet2 website, and generally will select airport check in & one bag per travelling passenger. However it appears some agents book say one passenger airport check in with 1 bag, and the second passenger online check in without a bag, it is of course not the passengers fault as they have no idea about the charges. This is where it becomes difficult as we are MEANT to charge the passenger the £6 airport check-in fee, but needless to say most don’t. If you explain it to the passenger they are usually okay about paying as we recommend they take the proof of purchase back to the travel agent once they get back from holiday and claim it back, as they have messed up (and after all it is usually only around £6 they pay) the passengers are usually understanding about this, they know its not Jet2’s fault as the travel agent has booked the ticket incorrectly.
Its quite interesting to see the mixture of passengers on the flights, hats off to the big boys who thought up the Jet2Holidays idea, it really has paid off, on the Rhodes, Crete etc flights the majority are travelling on Jet2Holidays packages. Thomas Cook are a good customer of Jet2 and put a lot of Jet2Holidays packages through the airport despite having their own holidays to the same destinations. As a result you will never find a Jet2 B757 going to a med holiday destination with less than 200 passengers on. I believe LBA-Rhodes had 220 on a 228 seat B757 yesterday, and has done since the route started in May. Some decisions by the company (which have been well publicised on here) are utterly stupid, but some of them are very good, Jet2Holidays and purchasing B757's are some of them!