LIVERPOOL - 2
Join Date: Sep 2009
Location: Liverpool
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@ Arriva....
The rate of offloading baggage is nothing to do with the airport. It is the responsibility of the airlines chosen ground handlers. EasyJet have Gate Aviation and Ryanair have Servisair, as do all the other operators in LPL i believe
The rate of offloading baggage is nothing to do with the airport. It is the responsibility of the airlines chosen ground handlers. EasyJet have Gate Aviation and Ryanair have Servisair, as do all the other operators in LPL i believe
Join Date: Jul 2006
Location: 2 DME
Age: 54
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NRU74 - not perfect but should give you a flavour of the planned works (assuming the link isn't regarded as advertising)
Shopping, Eating & Entertainment*|*Airport Development
EZYA319 - if you've complained and nothing has happened then that is indeed poor. I'd encourage your station manager to take the matter further. However your assertion you were later treated "like a terrorist" does nothing to change my view that you're exaggerating the situation a bit.
I'd also suggest that maybe your bad experience may have led you to adopt an attitude which you can't hide when passing through security (it's a totally human reaction) but it's also human to throw bad attitudes back in people's faces and you end up in a cycle which is hard to break.
You made a comment previously about paying peanuts and getting monkeys. Actually if you pay peanuts you just get poorly paid, poorly motivated staff. Poor customer and crew attitudes aren't going to help them get motivated or feel appreciated. I don't seek to excuse poor staff attitudes - I agree there are some individuals who need firmer management (including possibly managing out of the door) - I just want things kept in perspective.
Shopping, Eating & Entertainment*|*Airport Development
EZYA319 - if you've complained and nothing has happened then that is indeed poor. I'd encourage your station manager to take the matter further. However your assertion you were later treated "like a terrorist" does nothing to change my view that you're exaggerating the situation a bit.
I'd also suggest that maybe your bad experience may have led you to adopt an attitude which you can't hide when passing through security (it's a totally human reaction) but it's also human to throw bad attitudes back in people's faces and you end up in a cycle which is hard to break.
You made a comment previously about paying peanuts and getting monkeys. Actually if you pay peanuts you just get poorly paid, poorly motivated staff. Poor customer and crew attitudes aren't going to help them get motivated or feel appreciated. I don't seek to excuse poor staff attitudes - I agree there are some individuals who need firmer management (including possibly managing out of the door) - I just want things kept in perspective.
Join Date: Sep 2008
Location: liverpool
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Ok Andy first of all im not exaggerating anything. The way I was treated by the individual in question was appalling and im sorry but thats the way I felt I was being treated. It was infact a regular pax of ours who witnessed the event that commented to me saying "my god I bet terrorists get treated better than how theyve just treated you" (an excellent impression to pass onto the flying public). Secondly, I am NEVER rude or have a bad attitude to the security staff or any staff for that matter, regardless of how I have been treated by certain members of staff in the past. As I said previously i'm sure there are members of crew who do tar all of them with the same brush and may well be rude, however, I would like to point out that I am not one of them, and would not pass on my grievances with certain staff onto the rest of them. Working as cabin crew I get enough **** off members of the public as it is, for no reason and hate it, so I certainley would not and do not adopt that attitude myself.
Forgive me if i'm wrong but I thought this was a forum which allowed peoples opinions good or bad. I have simply put across some of my experiences from security at lpl. I certainley don't appreciate being basically called a liar, or told how I treat people. I'm sorry but you don't even know me so please don't insinuate that just because ive had a bad experience that I will adopt a bad attitude every time I go through security, because you would be wrong.
Forgive me if i'm wrong but I thought this was a forum which allowed peoples opinions good or bad. I have simply put across some of my experiences from security at lpl. I certainley don't appreciate being basically called a liar, or told how I treat people. I'm sorry but you don't even know me so please don't insinuate that just because ive had a bad experience that I will adopt a bad attitude every time I go through security, because you would be wrong.
Join Date: May 2003
Location: Cheshire
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12next
Bet thats not shown on North West tonight!
LIVERPOOL John Lennon Airport has broken into the top 10 of busiest UK airports for the first time.
New statistics from web-based aviation intelligence specialist anna.aero (Airline Network News & Analysis) showed that Liverpool leapfrogged East Midlands airport into 10th spot during 2009, due to a late recovery in passenger volumes.
While most UK airports experienced a decline in passenger numbers due to the recession, Liverpool managed to reverse 18 months of passenger losses with an 8.2% and 6.6% improvement in the final two months of 2009.
This boosted its annual passenger total to 4.8m, compared with East Midlands’ 4.65m passengers.
JLA owner Peel Airports is delighted with progress.
In 1997, when Peel acquired JLA, it occupied 18th position in the list of the UK’s busiest airports.
Mark Whitworth, Peel Airports chief executive, said: “To see the airport start to grow its business once again, at a time when many others across the UK are still experiencing a decline in business, is a reflection of the confidence we and our airline customers have in making Liverpool one of the country’s top airports.
“To break into the top 10 for the first time is a tremendous achievement for all involved at the airport
New statistics from web-based aviation intelligence specialist anna.aero (Airline Network News & Analysis) showed that Liverpool leapfrogged East Midlands airport into 10th spot during 2009, due to a late recovery in passenger volumes.
While most UK airports experienced a decline in passenger numbers due to the recession, Liverpool managed to reverse 18 months of passenger losses with an 8.2% and 6.6% improvement in the final two months of 2009.
This boosted its annual passenger total to 4.8m, compared with East Midlands’ 4.65m passengers.
JLA owner Peel Airports is delighted with progress.
In 1997, when Peel acquired JLA, it occupied 18th position in the list of the UK’s busiest airports.
Mark Whitworth, Peel Airports chief executive, said: “To see the airport start to grow its business once again, at a time when many others across the UK are still experiencing a decline in business, is a reflection of the confidence we and our airline customers have in making Liverpool one of the country’s top airports.
“To break into the top 10 for the first time is a tremendous achievement for all involved at the airport
Join Date: Aug 2007
Location: West Yorkshire
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Security and Parking
Sticking me head above the parapet so to speak, but we are using Liverpool for the first time, using EZY.. travelling out on a Saturday afternoon in late September and having read the problems with security on here and elsewhere, we are going to build in plenty of time 
Am I right in thinking that the new extension and security areas will be functioning (so to speak) and can anyone advise just how busy it might be at that time of year....
Any good places to park the car, tips, would be appreciated
Many Thanks
Am I right in thinking that the new extension and security areas will be functioning (so to speak) and can anyone advise just how busy it might be at that time of year....
Any good places to park the car, tips, would be appreciated
Many Thanks
Join Date: Feb 2006
Location: Merseyside
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Book your parking through the airport website, it has great deals at the moment, much cheaper than a taxi I've found. The new security area will be operational in May so you should be OK. The peak periods are early morning, midday and late afternoon so still leave plenty of time even if your checked-in on line. It will leave plenty of time for shopping!!!
Join Date: Jul 2006
Location: 2 DME
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EZYA319...you are of course entitled to your opinion, as is anyone on this forum...just accept that having your opinions challenged is part of the process of debate, not a judgement on you as an individual. If I've chosen my words badly and have offended you then please accept my apologies - it is never my intention to offend.
Last edited by AndyH52; 15th Mar 2010 at 16:35.
I understand Liverpool Airport are hosting a webinar (a online link to a seminar) from 3pm till 4pm next Tuesday. Anyone got the email address for how to login?
Webinar
Join Date: Aug 2003
Location: Manchester
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Thanks Barry. Seems like a first in terms of using webcams as a way of airports communicating to users. I guess you need speakers and a decent memory to run it but it doesn't cost anything so should be interesting
Join Date: Nov 1999
Location: Manchester
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KLM is definitely showing faith in LPL even though the route is unprofitable - they need 70% loads for profitable ops but loads have risen to 60%. Booking for the 4th daily service are "already strong" Split is 25% business, 75% leisure with 79% of the pax connecting in AMS. Some people are still using MAN for the KL flights though (though they'd done extensive advertising. Sure i've seen some KL to LPL adverts in the Manchester Evening News?) All taken from the Daily Post website.
Join Date: Mar 2007
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How can they say they need a 70% load?
The connection traffic is their main target so how can they say that 70% need to make the route profitable?!
A full flight with all passengers remaining in AMS certainly isn't as profitable as 50% LF all connecting to LAX, PVG, SIN etc. to the company as a whole?
Surely not?!
The connection traffic is their main target so how can they say that 70% need to make the route profitable?!
A full flight with all passengers remaining in AMS certainly isn't as profitable as 50% LF all connecting to LAX, PVG, SIN etc. to the company as a whole?
Surely not?!
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Join Date: Jun 2001
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All taken from the Daily Post website.
Join Date: Nov 1999
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bit of semantics over the percentages:
"The overall split shows that 43% of passengers make connections to long haul flights across the globe; 36% to medium haul around Europe; and 21% just fly between Liverpool and Amsterdam"
"The overall split shows that 43% of passengers make connections to long haul flights across the globe; 36% to medium haul around Europe; and 21% just fly between Liverpool and Amsterdam"
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Join Date: Jun 2001
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I know, but what I heard the UK's KLM spokesman say with my own two ears is different from the LDP which is not exactly held up as being 100% accurate in its reporting (eg recently it said KLM had six flights per day to AMS).
Join Date: May 2006
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It might be that 70% is the breakeven for the journey LPL-AMS only - regardless of where a passenger flies off to or doesnt thereafter each sector will take its share of the costs and revenue on a through ticket (obviously much simpler if its just to AMS 
) but as you say MUFC_FAN a large proportion of Pax would go onto longhaul where they will make the money on those routes.
It is perfectly possible to talk 70% breakeven in terms of LPL-AMS only but as it all goes into one Group AF-KLM pot at the end of the day to operate feeder routes at breakeven or a loss to then get most pax onto profitable longhaul overall benefits the company.
Look at all the feeder routes KLM has into AMS - MME/HUY/NWI etc etc - some feeders make money in their own right, some are loss making but in the bigger picture bring transfer pax. This is why they will be happy to go against Locos not only from the UK but from other countries too - Locos typically dont feed traffic (some pax will get off one plane and re-check in for another admittedly) but they make their money only from operating the point to point, KLM makes its money in some cases point to point, in most on transfer.
Look at, Lufthansa with its hub and spoke operations or BA at Heathrow (might be a bad example at the moment) or in fact look at Heathrow itself - one of the busiest international airports in the world - why? not because all those pax just visit the UK - (we wouldnt have half as bad a deficit in the budget if they did) , but because they transit through.
) but as you say MUFC_FAN a large proportion of Pax would go onto longhaul where they will make the money on those routes.It is perfectly possible to talk 70% breakeven in terms of LPL-AMS only but as it all goes into one Group AF-KLM pot at the end of the day to operate feeder routes at breakeven or a loss to then get most pax onto profitable longhaul overall benefits the company.
Look at all the feeder routes KLM has into AMS - MME/HUY/NWI etc etc - some feeders make money in their own right, some are loss making but in the bigger picture bring transfer pax. This is why they will be happy to go against Locos not only from the UK but from other countries too - Locos typically dont feed traffic (some pax will get off one plane and re-check in for another admittedly) but they make their money only from operating the point to point, KLM makes its money in some cases point to point, in most on transfer.
Look at, Lufthansa with its hub and spoke operations or BA at Heathrow (might be a bad example at the moment) or in fact look at Heathrow itself - one of the busiest international airports in the world - why? not because all those pax just visit the UK - (we wouldnt have half as bad a deficit in the budget if they did) , but because they transit through.