BOURNEMOUTH - 2
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Changes to passenger drop off and pick up
Bournemouth Airport is changing the arrangements for passengers being picked up and dropped off.
At present vehicles that are dropping off or picking up passengers are not charged for the first ten minutes of parking, and pay £2.50 for a stay of between 10 to 30 minutes. From Thursday 14 April, the ten-minute free period will be removed meaning all of these vehicles will be charged £2.50 for a stay of up to 30 minutes. Research undertaken by the airport shows that this will only affect a minority of visitors to the site.
Rob Goldsmith, Managing Director of Bournemouth Airport said: “Our car parks are conveniently located adjacent to the terminal buildings, and the charges for on-site airport parking are among the cheapest in southern England. For this reason the majority of our passengers choose to leave their car at the airport whilst they are away, and they will not be affected by these new arrangements. However, we know that some people will be disappointed by this change and hope they will understand that this is a commercial decision brought about by the world wide recession and the subsequent downturn in the aviation industry.
He added: “Despite the economic situation, we have continued to invest over £45 million in redeveloping the airport and have recently been recognised by ACI (the worldwide professional association of airport operators) as the most improved airport in Europe. We are now focussing our efforts on completing the redevelopment programme and providing the region with an airport that offers a greater range of airlines flying to more destinations from one of the most modern terminals in the UK.”
A new team of customer service staff will be on hand to assist drivers as the procedures are introduced. In addition, there will be prominent signs along the airport access road, new information will appear on the Bournemouth Airport website, and travel agents will be briefed so that passengers know about the changes before they arrive at the airport.
In advance of the changes, the car parks at Bournemouth Airport have recently been awarded the ‘Park Mark’ Safer Parking status, having met the stringent requirements of a risk assessment carried out by the Police.
Published on: 06/04/2011 09:30:00
Bournemouth Airport is changing the arrangements for passengers being picked up and dropped off.
At present vehicles that are dropping off or picking up passengers are not charged for the first ten minutes of parking, and pay £2.50 for a stay of between 10 to 30 minutes. From Thursday 14 April, the ten-minute free period will be removed meaning all of these vehicles will be charged £2.50 for a stay of up to 30 minutes. Research undertaken by the airport shows that this will only affect a minority of visitors to the site.
Rob Goldsmith, Managing Director of Bournemouth Airport said: “Our car parks are conveniently located adjacent to the terminal buildings, and the charges for on-site airport parking are among the cheapest in southern England. For this reason the majority of our passengers choose to leave their car at the airport whilst they are away, and they will not be affected by these new arrangements. However, we know that some people will be disappointed by this change and hope they will understand that this is a commercial decision brought about by the world wide recession and the subsequent downturn in the aviation industry.
He added: “Despite the economic situation, we have continued to invest over £45 million in redeveloping the airport and have recently been recognised by ACI (the worldwide professional association of airport operators) as the most improved airport in Europe. We are now focussing our efforts on completing the redevelopment programme and providing the region with an airport that offers a greater range of airlines flying to more destinations from one of the most modern terminals in the UK.”
A new team of customer service staff will be on hand to assist drivers as the procedures are introduced. In addition, there will be prominent signs along the airport access road, new information will appear on the Bournemouth Airport website, and travel agents will be briefed so that passengers know about the changes before they arrive at the airport.
In advance of the changes, the car parks at Bournemouth Airport have recently been awarded the ‘Park Mark’ Safer Parking status, having met the stringent requirements of a risk assessment carried out by the Police.
Published on: 06/04/2011 09:30:00
Join Date: Jul 2010
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Bournemouth air,your in the wrong job, you should be a politition,trying to justify screwing every last penny out of your customers,which are a threatened species anyway.You should be useing your undoubted talents attracting airlines to our local a/port, not making it even more attractive to travel to LHR,LGW..
Join Date: Jan 2009
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Drop offs/pick-ups should be free for 2 HOURS. 10 minutes was useless anyway. Not enough time to park, go into the terminal and check the arrivals board. If there is no pressure to get out again then I might even wait in the terminal and spnd some money in the coffee shop.
Recently went to T5 Heathrow - no charge for dropping off there.
Join Date: Aug 2000
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Another nail in the coffin then for BOH. This attitude explains why I go on holiday from Exeter and do my UK/European business trips from SOU. Despite being only 20 minutes from home, the overall offering from BOH does nothing for me.
A real shame but all I can hope for is a visionary owner who will turn this mess around.
A real shame but all I can hope for is a visionary owner who will turn this mess around.
Thread Starter
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Many complaints
There has been uproar about this charge.
Not because it's 2.50...
But because the airport are showing that they are ready to penalize existing customers to get out of their financial problems rather than incentivise airlines (at the top of the food chain) to use the airport thus boosting passenger numbers and therefore improving the financial situation. It almost means that the management see no light at the end of the tunnel and needs to impose this charge.
I hope Mr Goldsmith will not be too disappointed by my commercial decision to no longer use the airport; but trusts he understands its because of the worldwide recession.
Incidentally the ''worldwide'' recession is over. But acts like this will bring it back to the UK in full force.
Not because it's 2.50...
But because the airport are showing that they are ready to penalize existing customers to get out of their financial problems rather than incentivise airlines (at the top of the food chain) to use the airport thus boosting passenger numbers and therefore improving the financial situation. It almost means that the management see no light at the end of the tunnel and needs to impose this charge.
I hope Mr Goldsmith will not be too disappointed by my commercial decision to no longer use the airport; but trusts he understands its because of the worldwide recession.
Incidentally the ''worldwide'' recession is over. But acts like this will bring it back to the UK in full force.
Join Date: Jun 2007
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By my elementary calculation, the £45m invested in redeveloping the airport should be recouped in around 40 years if every departing passenger (on current pax figures) paid £2.50 when dropped off; or, of course, around 80 years if pax were dropped off in pairs.
As a lad, I used to spend most of my pocket money at airports, on entrance fees to the spectators' viewing areas, on refreshments and books in the book shop. Nowadays, anyone not actually flying is positively discouraged from going anywhere near most airports.
With so many airports now resembling shopping centres, why not go the whole hog and co-locate airports with huge out-of-town shopping facilities. There'd be free parking, massive revenue generation, and thousands of people visiting the site and hearing/seeing destinations advertised.
As a lad, I used to spend most of my pocket money at airports, on entrance fees to the spectators' viewing areas, on refreshments and books in the book shop. Nowadays, anyone not actually flying is positively discouraged from going anywhere near most airports.
With so many airports now resembling shopping centres, why not go the whole hog and co-locate airports with huge out-of-town shopping facilities. There'd be free parking, massive revenue generation, and thousands of people visiting the site and hearing/seeing destinations advertised.
Join Date: Aug 2000
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Some good points there Constant Flyer. I always thought Bournemouth Airport did themselves a disservice but creating earth banks alongside the road. It creates a socially exclusive front and means locals feel alienated by not being able to see what goes in. Creating postive sentiment is part of social responsibility and trying to encourage the local market. Apart from it being so close to home I can't actually think of one reason why I'd fly from there at the moment. Being a local for nearly 50 years, and flying there from 1972 onwards, that's pretty hard to come to terms with.
I wonder if the management have actually thought of inviting some customers in for a discussion about the place?
I wonder if the management have actually thought of inviting some customers in for a discussion about the place?
I always thought Bournemouth Airport did themselves a disservice but creating earth banks alongside the road. It creates a socially exclusive front and means locals feel alienated by not being able to see what goes in.
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I hate to be the bearer of bad news but Ryanair will stop Alicante from October as a ressult of them throwing their toys out of the pram at ALC and cutting most of their base there (sound familiar?). I wonder who will take up the route, I suppose Thomson could do a couple of weekly W patterns from other bases (No room in the current Aircraft schedule) or possibly Thomas Cook.
Join Date: Jan 2008
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Routes
Just heard that BMI Baby are pulling out of Manchester and Cardiff and the 4 Aircraft to be based elsewhere,what do the management do at BOH Airport as surely it would have known that theses bases were to close and that there was a chance of enticing BMI Baby to BOH to open up a base,routes such as Amsterdam,Paris,German cities and ski routes are crying out to be operated to from BOH,Ryanair are pulling the ALC route so that is up for grabs.Ryanair operate out of EMA one of the bases for BMI Baby so that can not be used as an excuse not to operate from BOH.Can anyone out there see a future for BOH Airport.Why doEasyjet not open up more routes,there must be reasons why operators do not come to BOH or is it just bad mangement,lack of ambition and ideas.
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Because ltua330 it does not have a large enough catchment area for the likes of easy, ryanair etc to operate a series of routes which would make the operation viable.
I was told a number of years ago by a guy at easy that the marketing team often draw a reasonable size circle where they intended to start operations. If the circle contained more than 50 per cent of water forget it as there was not enough punters in the local area to justify the flights. I know it sounds a bit odd but that is what he told me, so Bournemouth etc. will get a few flights -i.e. winter Geneva - but not a whole raft of destinations - sorry.
I was told a number of years ago by a guy at easy that the marketing team often draw a reasonable size circle where they intended to start operations. If the circle contained more than 50 per cent of water forget it as there was not enough punters in the local area to justify the flights. I know it sounds a bit odd but that is what he told me, so Bournemouth etc. will get a few flights -i.e. winter Geneva - but not a whole raft of destinations - sorry.
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You actually gave the reason for the earth banks yourself. They were put there to stop people looking at aircraft and not at the road ahead! Why do you think all round Heathrow the perimeter fences are covered with metal panels at driver's eye height? Keep you eyes on the road in front.
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the bund (earth mound) along the perimeter was put there primarily as a way of disposing of all the earth dug out for the new terminal foundations - as a side effect it does shield the airport from the road, it was a council requirement that it should be planted with tress etc.
The entrance to the airport now looks awful, nice new junction,terminal etc and then they put barriers, cones etc to funnel customers into paying car park charges - unbelievably bad public relations. I can understand the need to stop people parking all over the double yellow lines, as they did whilst waiting to pick up passengers, but forcing people to pay £2.50 to drop off friends / relatives etc is inept marketing. Give them an hour for a pound or something, let them into the terminal where they may spend on a coffee, magazine or something?
Surely the new system will lead to parking on the main road near the new junction, congestion and possibly accidents?
The entrance to the airport now looks awful, nice new junction,terminal etc and then they put barriers, cones etc to funnel customers into paying car park charges - unbelievably bad public relations. I can understand the need to stop people parking all over the double yellow lines, as they did whilst waiting to pick up passengers, but forcing people to pay £2.50 to drop off friends / relatives etc is inept marketing. Give them an hour for a pound or something, let them into the terminal where they may spend on a coffee, magazine or something?
Surely the new system will lead to parking on the main road near the new junction, congestion and possibly accidents?
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Drop off charges
This subject makes my blood boil
Do the bean counters have any remnant of understanding for what makes a person mad ?
Being charged for entering an airport when you are delivering what is the lifeblood of the operation (spending passengers) does not make any sense to me whatsoever.
I have just carried out a straw poll with nearby colleagues, I asked all of them "would paying drop of fees influence your decision to use the airport in the future" all of them said they would not use the airport as a matter of principle with comments such as "tight bas**rds repeated several times.
MAG this decision will bite you !
Do the bean counters have any remnant of understanding for what makes a person mad ?
Being charged for entering an airport when you are delivering what is the lifeblood of the operation (spending passengers) does not make any sense to me whatsoever.
I have just carried out a straw poll with nearby colleagues, I asked all of them "would paying drop of fees influence your decision to use the airport in the future" all of them said they would not use the airport as a matter of principle with comments such as "tight bas**rds repeated several times.
MAG this decision will bite you !
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Desperate !
This charge shows how desperate Bournemouth Airport are to bring some cash in ! They may be backed by MAG but must be losing money fast.
They should not be penalising the few customers they have.
Very short sighted, is this bright idea from the new commercial team ? who are suposed to be bringing in new business
Better start back pedaling fast
They should not be penalising the few customers they have.
Very short sighted, is this bright idea from the new commercial team ? who are suposed to be bringing in new business
Better start back pedaling fast
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Nothing to get excited about just yet but it might be possible that Ryanair may operate some flights this winter as certain flights are lined up in the booking system along with other UK airports but not on sale yet . A promising start as nothing was even lined up last year
Malaga , Tenerife , Lanzarote and Gran Canaria are in the system but nothing else including the popular Alicante route as already discussed
Hopefully someone might come along and be persuaded to operate this route by the Airport but no doubt at the moment they are busy counting the money made from the drop off car park charge
The new Arrivals building looks good and should be open sometime in the summer but what a mess the road looks now with cones and bollards everywhere , hardly befitting an airport with such new facilities
Malaga , Tenerife , Lanzarote and Gran Canaria are in the system but nothing else including the popular Alicante route as already discussed
Hopefully someone might come along and be persuaded to operate this route by the Airport but no doubt at the moment they are busy counting the money made from the drop off car park charge
The new Arrivals building looks good and should be open sometime in the summer but what a mess the road looks now with cones and bollards everywhere , hardly befitting an airport with such new facilities