GATWICK
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Not October 31st? Aerosvit : Gatwick Airport Forum
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bunatern
united airways bangladesh restarting there DAC-DXB-LGW-ZYL route sunday 12th dec with A310 1 weekly, wonder how long it will last this time.
united airways bangladesh restarting there DAC-DXB-LGW-ZYL route sunday 12th dec with A310 1 weekly, wonder how long it will last this time.
Join Date: Dec 2004
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easyJet has announced several new routes for the coming summer season :
Aberdeen, Scotland - daily
Amman, Jordan - 3 times weekly
Bologna, Italy - daily
Izmir, Turkey - 2 times weekly
Seville, Spain - 4 times weekly
Verona, Italy - daily
Aberdeen, Scotland - daily
Amman, Jordan - 3 times weekly
Bologna, Italy - daily
Izmir, Turkey - 2 times weekly
Seville, Spain - 4 times weekly
Verona, Italy - daily
Last edited by Keyvon; 16th Dec 2010 at 11:59.
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Easyjet At Gatwick
I would have thought with easyJet basing 46 aircraft at the airport from next summer the Office of Fair Trading (OFT) would be having a look at the dominant position the airline would have at the airport. Comments please.
I am SLF on TCX20K Monday morning, I know the weather is likely to deterioate over the weekend, but hopefully we will get away.
Couple of questions. Will the 767 be there overnight beforehand or inbound from another service - delays?. This aircraft will be returning with pax from Acapulco, so somehow it will get away to bring these back - then how will effect future schedules, not sure what happened in the last snowstorm with long haul charter schedules.
Couple of questions. Will the 767 be there overnight beforehand or inbound from another service - delays?. This aircraft will be returning with pax from Acapulco, so somehow it will get away to bring these back - then how will effect future schedules, not sure what happened in the last snowstorm with long haul charter schedules.
Join Date: Feb 2001
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Gatwick Hotel Accommodation Bureau : Shame on you.
I have passed through LGW 5 times in the last 10 days. Yesterday afternoon I arrived on a delayed inbound and having missed my onward flight (I took a calculated risk on this) I wanted to rebook for this morning. The easyJet ticket desk was closed and the queue for the 'cancelled flights' counters which were dealing with rebookings was horrendous, so I did it online, expensive but effective.
My mates were I normally stay in Surrey were snowed in and there was no guarantee that if I got there I'd be able to get back to the airport for my early morning departure, so I thought I'd find a hotel at the airport. The Yotel was full, with queues of people lying on the floor who were 'waitlisted' according to the rather haughty receptionist.
I went to the hotel bureau in the S. Terminal and was told that the only thing they could offer was the Sofitel at almost £200, which for a few hours I thought was a bit extravagant, so I looked for a convenient piece of floor and then thought really at my stage in life I don't feel like sleeping on airport floors unless there is no alternative. So I rang a few hotels in the area and they nearly ALL had rooms, anywhere from £30 to £120. I also found that laterooms.com was showing some availability.
So what exactly is the point of this 'service'? Just to get commission from preferred providers? I will, of course, be writing to them to complain but the purpose of this posting is just to say do not trust what people in these places tell you. I just thought they might offer an easy alternative to the DIY approach but clearly they are as much use as a wooden fireguard.
My mates were I normally stay in Surrey were snowed in and there was no guarantee that if I got there I'd be able to get back to the airport for my early morning departure, so I thought I'd find a hotel at the airport. The Yotel was full, with queues of people lying on the floor who were 'waitlisted' according to the rather haughty receptionist.
I went to the hotel bureau in the S. Terminal and was told that the only thing they could offer was the Sofitel at almost £200, which for a few hours I thought was a bit extravagant, so I looked for a convenient piece of floor and then thought really at my stage in life I don't feel like sleeping on airport floors unless there is no alternative. So I rang a few hotels in the area and they nearly ALL had rooms, anywhere from £30 to £120. I also found that laterooms.com was showing some availability.
So what exactly is the point of this 'service'? Just to get commission from preferred providers? I will, of course, be writing to them to complain but the purpose of this posting is just to say do not trust what people in these places tell you. I just thought they might offer an easy alternative to the DIY approach but clearly they are as much use as a wooden fireguard.
You will also find the individual hotels themselves charging a cheaper rate directly than through such agencies. You may like to approach them, find which places they offer, decline the quotes, and then call the hotels themselves directly.
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If so, then this represents the ugly face of capitalism, it's a disgrace, and I am a capitalist through and through.
This is meant to be a service to passengers, particularly in difficult times like these last few days. I heard one young couple in tears at being told that nothing else was available. To some people £200 is a fortune, especially when it comes at the beginning or end of a holiday.
The least they could do is display a sign saying that they only deal with selected hotels and that other accommodation may be available to those who look for it.
This is meant to be a service to passengers, particularly in difficult times like these last few days. I heard one young couple in tears at being told that nothing else was available. To some people £200 is a fortune, especially when it comes at the beginning or end of a holiday.
The least they could do is display a sign saying that they only deal with selected hotels and that other accommodation may be available to those who look for it.
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This is meant to be a service to passengers
Join Date: Feb 2001
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I have sent the following to Gatwick Airport 'feedback'.
Dear Sirs
On Sunday 19th. December, due to flight disruptions, I was obliged to stay overnight in the Gatwick area.
I went to the Hotel Booking Bureau in the South Terminal to enquire about options and was told that all hotels in the area were full except the airport Sofitel at £193/night, which to many people is a very large sum of money.
On making my own enquiries it took me less than 5 minutes to find ample accommodation in the area for, had I wanted it, as little as £30.
What this is presumably about is that the accommodation bureau at the airport only promotes hotels that offer commission, and although I understand that commercially this makes sense, it is exploitative and dishonest in the context of an organisation which purports to serve the travelling public, particularly at times when the system, and those obliged to use it, are under severe stress.
I would suggest that either this office is incentivised to offer a more comprehensive service, I can think of many ways of doing this, or made to display a notice advising people that they only deal with certain 'preferred providers' and that other accommodation may be available for those who have the motivation and means to look for it.
Please pass this on to the appropriate entity, and note that I expect a response.
Best regards
On Sunday 19th. December, due to flight disruptions, I was obliged to stay overnight in the Gatwick area.
I went to the Hotel Booking Bureau in the South Terminal to enquire about options and was told that all hotels in the area were full except the airport Sofitel at £193/night, which to many people is a very large sum of money.
On making my own enquiries it took me less than 5 minutes to find ample accommodation in the area for, had I wanted it, as little as £30.
What this is presumably about is that the accommodation bureau at the airport only promotes hotels that offer commission, and although I understand that commercially this makes sense, it is exploitative and dishonest in the context of an organisation which purports to serve the travelling public, particularly at times when the system, and those obliged to use it, are under severe stress.
I would suggest that either this office is incentivised to offer a more comprehensive service, I can think of many ways of doing this, or made to display a notice advising people that they only deal with certain 'preferred providers' and that other accommodation may be available for those who have the motivation and means to look for it.
Please pass this on to the appropriate entity, and note that I expect a response.
Best regards
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Good letter and be interesting to hear the reply. I can predict however that it won't actually say anything and just be meaningless empty phrases. It is precisely these sort of dubious trading practices that the Office of Fair Trading is supposed to regulate/prevent. Unfortunately they are pretty useless and should have gone on the Bonfire of the Quango's.
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Indeed, I could probably write the response myself.
Dear Sir or Madam
Thank you for reaching out to us to communicate your concern over the service at one of our airport franchises.
Over the last year, Gatwick Airport has served over 30 million passengers and received under 2000 complaints (less than 0.007%), the majority of which were attributable to causes outside the control of the airport operator, for example weather conditions or airline operational factors.
The Hotel Bureau to which you refer has been operating for 18 years and serves an average of 250 passengers daily. The hotels it offers are constantly monitored and are of a high standard, selected to meet the requirements of the majority of those using it.
We trust that we can continue to count upon your support of Gatwick Airport in the future.
Yours spinelessly and meaninglessly
Fay Slessperson (Ms)
Customer Relations
Thank you for reaching out to us to communicate your concern over the service at one of our airport franchises.
Over the last year, Gatwick Airport has served over 30 million passengers and received under 2000 complaints (less than 0.007%), the majority of which were attributable to causes outside the control of the airport operator, for example weather conditions or airline operational factors.
The Hotel Bureau to which you refer has been operating for 18 years and serves an average of 250 passengers daily. The hotels it offers are constantly monitored and are of a high standard, selected to meet the requirements of the majority of those using it.
We trust that we can continue to count upon your support of Gatwick Airport in the future.
Yours spinelessly and meaninglessly
Fay Slessperson (Ms)
Customer Relations
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Closure of Pier 1
Anyone know when they're closing up? I know EZY's LGW-EDI and BFS are now in the North Terrible but wonder what the timescale and the plan is for the redevelpoment. Google was not my friend.
Anyone have a link?
Anyone have a link?