If so, then this represents the ugly face of capitalism, it's a disgrace, and I am a capitalist through and through.
This is meant to be a service to passengers, particularly in difficult times like these last few days. I heard one young couple in tears at being told that nothing else was available. To some people £200 is a fortune, especially when it comes at the beginning or end of a holiday.
The least they could do is display a sign saying that they only deal with selected hotels and that other accommodation may be available to those who look for it.