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Ryanair/Channel 4 dispatches Programme

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Old 20th Feb 2006, 10:19
  #341 (permalink)  
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It is a travesty to suggest that all airlines are the same.
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Old 20th Feb 2006, 11:45
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I can't help cringing sometimes when I hear FR on the radio and the controllers can barely understand the pilots broken English....
I think a requirement on the job application is to be able to speak fluent English.... hmm...

Can't believe that some people still think FR pilots are the best paid in Europe.. Maybe if every other airline in Europe stops paying their pilots pension contributions, Health Care, loss of license etc etc, then their claim will be valid..

Last edited by MorningGlory; 20th Feb 2006 at 12:07.
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Old 20th Feb 2006, 12:43
  #343 (permalink)  
 
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All airlines are quite definitely NOT the same... if a delay causes our passengers to miss a connection, or if a flight is cancelled, they can expect some help getting to their destination as fast as possible, rather than merely a refund and directions to the bus station!
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Old 20th Feb 2006, 12:49
  #344 (permalink)  
 
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Originally Posted by CarltonBrowne the FO
All airlines are quite definitely NOT the same... if a delay causes our passengers to miss a connection, or if a flight is cancelled, they can expect some help getting to their destination as fast as possible, rather than merely a refund and directions to the bus station!
A refund and directions to the bus station is help... is it not?
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Old 20th Feb 2006, 13:55
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I wouldn't say all airlines are the same.

However, in terms of the points raised against Ryanair in the Channel 4 programme, many UK airlines definitely are remarkably similar. The programme reminded me, in amazing detail, of a typical set of scenarios in an airline I used to work for (but, thankfully, ascaped from).

It's therefore unfair to broadcast a programme which declares Ryanair to be the only airline operating in the fashion depicted.

Maybe they should do a series.....

"Dispatches....bmi."

"Dispatches....EasyJet."

"Dispatches....Jet2."

You'd find it would become equally scathing and very repetitive!
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Old 20th Feb 2006, 14:04
  #346 (permalink)  
 
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Here here!
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Old 20th Feb 2006, 17:27
  #347 (permalink)  
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Originally Posted by captjns
A refund and directions to the bus station is help... is it not?
No, it is not. Not from this SLF's PoV.
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Old 20th Feb 2006, 18:44
  #348 (permalink)  
 
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Originally Posted by MorningGlory
I can't help cringing sometimes when I hear FR on the radio and the controllers can barely understand the pilots broken English....
I think a requirement on the job application is to be able to speak fluent English.... hmm...

Can't believe that some people still think FR pilots are the best paid in Europe.. Maybe if every other airline in Europe stops paying their pilots pension contributions, Health Care, loss of license etc etc, then their claim will be valid..
I can't help cringing sometimes when I hear some controllers on the radio and pilots can barely understand the controllers' broken English....
I think a requirement on their job application is to be able to speak fluent English.... hmm...

Hey by the way Master of the English language... you can't require an application to do anything. An application is usually a piece of paper. Maybe what you meant to say is that it should be a requirement, for all individuals in our field such as pilots and controllers alike, to read, to write, to speak, and most important, understand the English language.
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Old 20th Feb 2006, 18:50
  #349 (permalink)  
 
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Originally Posted by Globaliser
No, it is not. Not from this SLF's PoV.
Before I can respond to your statement, I need to know the term "SLF". Also, would you tell me what "perfect passenger oriented carrier, that can do no wrong to its passengers" do you fly for?
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Old 20th Feb 2006, 18:57
  #350 (permalink)  
 
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Lightning does'nt strike twice...But 4 times for Ryanair

CNN are reporting that Ryanair had 4 lightening strikes on Sunday afternoon over Northern Spain. (All possible if it's the same thunderstorm I know) But Pax were claiming that FR Officials stated it was in fact because of Operational reasons.....Is this a way around the EU Compensation laws I wonder
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Old 20th Feb 2006, 19:12
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Sled Dog

Does FR deliberately fly into Cu Nims now ?
" Operational reasons " ?
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Old 20th Feb 2006, 19:40
  #352 (permalink)  
 
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Originally Posted by Mike Jenvey
SLF = "Self Loading Freight"

From his profile, Globaliser doesn't claim to be a working for an airline......

To step into the fray, I do (work for an airline), & I airline regularly all round Europe (national carriers, low cost, the lot - including Aeroflot). I have noted minor safety/SEP "discrepancies" with many of them (such as refuelling with pax boarding, no PA, doors not "manned" - & cabin crew often not even aware of refuelling in progress).

However, if I have to express an opinion, I very much share the views of other posters that "indocrination" of FR pilots about what they can/can't do without fear of repercussions is potentially worrying.
While your intentions are noble, however, you really don't have the right to criticize any carrier representing others views. You personally need to be on the front lines to see what we as crewmembers experience. At various airports, it's not the air carriers' employees but contracted ground handlers that service the aircraft and passengers at various locations. On a specific flight, your will have a company dedicated to checking passengers in, a second company that dedicted to baggage handling, a third company for fueling, etc. In fact, you may not be aware but many locations have a separate company that deals with wheel chair passengers too.
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Old 20th Feb 2006, 20:31
  #353 (permalink)  
 
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The wrath of Allah!

As I said in the Dispatches thread - the media have their sights set on FR now. MOL thinks he got off scot free by using the standard threats and bullying tactic to intimidate them, but they'll be out to throw every bit of dirt they can now, and he'll never beat them at that game.
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Old 2nd Mar 2006, 18:42
  #354 (permalink)  
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MOL has written to all staff at RYR in response to the recent Dispatches program. Here is an extract:

"None of the pilots or cabin crew or instructors who featured in the programme will be subject to any disicplinary measures or any other consequences whatsoever as a result of any of the unguarded comments they made in situations where they where being secretly filmed without their permission or authority. Such comments can be heard in the canteens or coffee rooms of most companies and no one should or will suffer any consequences as a result of these comments. After all if whinging or bull****ting was a disciplinary offence, some of our Dublin pilots would have left us long ago"

Edited to correct spelling errors. This is only one paragraph from a long memo.

Last edited by Global Pilot; 2nd Mar 2006 at 19:44.
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Old 2nd Mar 2006, 19:35
  #355 (permalink)  
 
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Global Pilot is this your synopsis of an alleged letter to staff or is it word for word. I ask because there are a number of spelling and grammar errors in your post.
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Old 2nd Mar 2006, 19:44
  #356 (permalink)  
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Shanwickman... errors corrected..I hope!
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Old 2nd Mar 2006, 19:44
  #357 (permalink)  
 
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Originally Posted by Shanwickman
Global Pilot is this your synopsis of an alleged letter to staff or is it word for word. I ask because there are a number of spelling and grammar errors in your post.
He retyped a paragraph that was issued to the employees. With exception of spelling errors... its accurate
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Old 6th Mar 2006, 20:19
  #358 (permalink)  
 
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The tv-show about ryanair was seen on Tv in Sweden tonight and a lot of friends of mine have called me asking if it's really like the program sais it is...

I don't know what to tell them... But I personaly think that the Ryanair mangement might not know about the errors commited if they aren't reported by the staff. Someone has to tell the boss what's going on or he'll never be able to do something about it...

But this is off course pure speculation...
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Old 6th Mar 2006, 21:15
  #359 (permalink)  
 
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Angel

Founder, I think your of course went a bit off course. Finger trouble of course I expect.
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Old 6th Mar 2006, 21:38
  #360 (permalink)  
 
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After all if whinging or bull****ting was a disciplinary offence, some of our Dublin pilots would have left us long ago
If these words are direct text from a letter from Ryanair management to all their pilot employees I think it displays exactly the attitude which many claim exists, but which Ryanair continue to deny, i.e. they hold their employees virtually in contempt.

I find it saddening that the authorities turn such a blind eye to this sort of behaviour and feel it will indeed take an accident before some action will be taken. Sad but true, some never learn in this industry.

PP
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