The tv-show about ryanair was seen on Tv in Sweden tonight and a lot of friends of mine have called me asking if it's really like the program sais it is...
I don't know what to tell them... But I personaly think that the Ryanair mangement might not know about the errors commited if they aren't reported by the staff. Someone has to tell the boss what's going on or he'll never be able to do something about it...
But this is off course pure speculation...