grumpy at aircraft when asked for boarding pass. why?
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I guess most pax don't realise that the cabin crew are the ones who are ultimately responsible for the security of the plane - and our lives depend on it! The gate-staff aren't going to be flying with any potential security-threats or be the ones to sort out why there aren't enough seats for the passengers. So to grumpy SLF, give us a break, we are doing our jobs for our and your safety.
The number of times we catch passengers at the door who are trying to board the wrong plane is frightening.
The number of times we catch passengers at the door who are trying to board the wrong plane is frightening.
And, assuming is does indeed work then surely the way for us all to board safely is to put the wrong signs up at the gate for each flight. That way we'll all board the wrong planes, be sent off back the right ones and all be much more safe and secure as a result.
Alternatively, please think a bit before wheeling out the "security" excuse - it is used so often these days in contexts where in fact there is absolutely no security issue at all that it has become like the little boy crying "Wolf!".
yet have a look around the major airports - how many bags go astray - yet I assume(!) these bags travel without the pax who own them - come to think about it there were so many bags kicking around close to the belts at T4 the other I could have picked up many without anyone batting an eye.
Bags often travel without their owners. Thought it was the job now of the super dooper screening to ensure that all bags with or without the owner is safe.
Bags often travel without their owners. Thought it was the job now of the super dooper screening to ensure that all bags with or without the owner is safe.
Last edited by nivsy; 30th Sep 2008 at 11:03. Reason: sp
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llademos, actually the equation should be:
Bomb in a bag not belonging to anybody, put on a plane by someone with access to system = Lockerbie.
All the other cases will just result in confusion, lost bags, perhaps lost flights. Something that happen thousand times each day in the world.
Then, you will see that airlines don't have much of a problem in flying bags (and huge amounts of cargo) without the owner being on the same a/c. Will you claim that it's safe because this stuff is screened? Lucky you if you believe so.
In my opinion it is true that security is routinely used as a blanket excuse for a variety of practices, most of them quite unconveniente for pax, however that is not the subject of this discussion.
Bomb in a bag not belonging to anybody, put on a plane by someone with access to system = Lockerbie.
All the other cases will just result in confusion, lost bags, perhaps lost flights. Something that happen thousand times each day in the world.
Then, you will see that airlines don't have much of a problem in flying bags (and huge amounts of cargo) without the owner being on the same a/c. Will you claim that it's safe because this stuff is screened? Lucky you if you believe so.
In my opinion it is true that security is routinely used as a blanket excuse for a variety of practices, most of them quite unconveniente for pax, however that is not the subject of this discussion.
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come to think about it there were so many bags kicking around close to the belts at T4 the other I could have picked up many without anyone batting an eye.
We (EU, USA) have a fixation with liquids and spend billions to make sure one buys drinks and food only from the shops that 'surprise' are part of the system. They are trying to prevent an easy and vile method to steal from others.
Guess which approach do I like better.
I've seen pax get to the 'plane door and the CC find they're getting on the wrong flight - and that in the UK. Normally it's when there's chaos around the desk at the door entering the jetbridge and someone slips through. They're rushing so they get to the destination earlier.......
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I've seen pax get to the 'plane door and the CC find they're getting on the wrong flight - and that in the UK. Normally it's when there's chaos around the desk at the door entering the jetbridge and someone slips through. They're rushing so they get to the destination earlier.......
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Are you saying that when they put my boarding card through the machine at the top of the bridge and check my card / passport / name, it wont tell them i'm boarding the wrong plane 
And only the eagle eyed CC can pick that up !!!!!!
Some airlines do say over the PA "please keep your boarding pass out for inspection at the plane" but not all.
And only the eagle eyed CC can pick that up !!!!!!Some airlines do say over the PA "please keep your boarding pass out for inspection at the plane" but not all.
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1) Queue for fast bag drop after check in. Answer the same questions again.
2) Manage to get around the small Asian teenager in a bright yellow sweatshirt several sizes too big waving a bag at me. He reminds me about the 100 ml rule. His disappointment at failing to impede my progress is tempered when he manages to prevent an old lady procedding to security as her bag was a centimetre too large for the cradle.
3) Belt round my neck and camera out the rucksack as electronic jiggery pokery confuses security when cluttered with the rest of my gear. Amazed that the people in front appear never to have flown and hold everyone up.
4) Find myself in the Duty Free shop hopping on one leg attempting to put my shoes on.
5) Find departure gate and am afraid to relax as I need to show my ID yet again. Depending on the airline I might have to show boarding card and ID at the gate and again at the aircraft 100 yards later on the bridge. That ID might be my passport to get me from London to Glasgow.
By the time you tell me where my seat is, I have had that ID checked 4-5 times. Modern air travel is just a stressful rat race, the Tube is more relaxing. it's not personal, but by the time I get to you, I'm in no mood to be stopped again alas. ( I don't argue that it may be necessary due to inconsistencies at airports. )
2) Manage to get around the small Asian teenager in a bright yellow sweatshirt several sizes too big waving a bag at me. He reminds me about the 100 ml rule. His disappointment at failing to impede my progress is tempered when he manages to prevent an old lady procedding to security as her bag was a centimetre too large for the cradle.
3) Belt round my neck and camera out the rucksack as electronic jiggery pokery confuses security when cluttered with the rest of my gear. Amazed that the people in front appear never to have flown and hold everyone up.
4) Find myself in the Duty Free shop hopping on one leg attempting to put my shoes on.
5) Find departure gate and am afraid to relax as I need to show my ID yet again. Depending on the airline I might have to show boarding card and ID at the gate and again at the aircraft 100 yards later on the bridge. That ID might be my passport to get me from London to Glasgow.
By the time you tell me where my seat is, I have had that ID checked 4-5 times. Modern air travel is just a stressful rat race, the Tube is more relaxing. it's not personal, but by the time I get to you, I'm in no mood to be stopped again alas. ( I don't argue that it may be necessary due to inconsistencies at airports. )
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Boardingpas
Well said.
It is up to the Airport Operator to provide info on so called security prior to boarding.
I have been around this business for over 40 years, all European/US/CA/ME carriers I have flown on as pax (even staff & Dead Head) have checked boarding pass on boarding. This is Company SOP in most air carriers of all designations.
The Cabin Crew are there for Your Security, Safety & Survival. This is a legal requirement, and they are trained and licensed accordingly.
Perhaps the role of the Cabin Crew is not adequately made obvious to the paying pax. They have control of the Cabin, you/me as pax do not. In the event of a disrupted arrival, the Acft Commander (aka Capt) devolves command to the senior surviving Cabin Crew member once the acft has come to rest.
If you have a bitch/whinge etc., suggest you look first at your mood/attitude of mind and adjust your present thinking. Maybe a lesson or three in meditation techniques would not go amiss?
No I am not Cabin Crew, have controlled many in the past, trained some, respect them all, even the Old Bints on AA/DL/US/NW etc!
It is up to the Airport Operator to provide info on so called security prior to boarding.
I have been around this business for over 40 years, all European/US/CA/ME carriers I have flown on as pax (even staff & Dead Head) have checked boarding pass on boarding. This is Company SOP in most air carriers of all designations.
The Cabin Crew are there for Your Security, Safety & Survival. This is a legal requirement, and they are trained and licensed accordingly.
Perhaps the role of the Cabin Crew is not adequately made obvious to the paying pax. They have control of the Cabin, you/me as pax do not. In the event of a disrupted arrival, the Acft Commander (aka Capt) devolves command to the senior surviving Cabin Crew member once the acft has come to rest.
If you have a bitch/whinge etc., suggest you look first at your mood/attitude of mind and adjust your present thinking. Maybe a lesson or three in meditation techniques would not go amiss?
No I am not Cabin Crew, have controlled many in the past, trained some, respect them all, even the Old Bints on AA/DL/US/NW etc!
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Last post by merlinxx is a classic example of adamant unability to listen while being excellent at repeating own generic arguments (with a nice amout on self-imposed authority and condescending attitude) no matter how applicable to the present discussion.
Multiple people has reported that NOT ALL airlines do check at the door - merlinxx tells us it never happened in 40 years, so "we" must have been in a state of trance when boading ?!?
Nobody has questioned crew responsabilities in safety and their right to check passes anytime - yet merlinxx feels the need to lecture us about that - with flashing colours s nonetheless.
Multiple people pointed out how stressful has become air travel today - merlinxx reminds us of the benefits of meditation.
Easy to see how apt you was for "controlling" people Mr merlinxx.
Multiple people has reported that NOT ALL airlines do check at the door - merlinxx tells us it never happened in 40 years, so "we" must have been in a state of trance when boading ?!?
Nobody has questioned crew responsabilities in safety and their right to check passes anytime - yet merlinxx feels the need to lecture us about that - with flashing colours s nonetheless.
Multiple people pointed out how stressful has become air travel today - merlinxx reminds us of the benefits of meditation.
Easy to see how apt you was for "controlling" people Mr merlinxx.
Last edited by el #; 30th Sep 2008 at 15:55.
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our language . . . . . . . . .
with flashing colours nonetheless
The multiple gross spelling errors of illiteracy do not need highlighting; they stick out like a sore thumb already.
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christep,
I don't think this is the best place to discuss security in detail, but perhaps someone who is not authorised to fly and who therefore doesn't have a boarding pass, might be trying to get on to my flight... or someone with a domestic boarding pass might be trying to board my international flight to flee the country.
But, no, we're not worried about poor Mrs O'Reilly getting a bit lost without her glasses and trying to board the flight to Bucharest instead of Belfast. But still better to help her at the door rather than at the 'Ladies and Gentlement, welcome to Bucharest' stage. Don't you agree?
We're not the only line of defence, but rather we work with the airport security and gate staff to make sure everyone is getting to the right place. Yes, some airlines operate differently, but the cabin crew are still the last line of defence to stop someone who is not authorised to board from entering. And as we're the one's who'll be flying on the plane, and the ones responsible for safety and sorting out any problems in the cabin, we like to take extra special care and insist we see your boarding pass. If someone does manage to get on the plane without a boarding pass or the wrong boarding pass, it's of course the cabin crew who get the blame.
As for stress, I, too, absolutely hate travelling as a passenger. I know it's an awful experience. However, whilst I know what air-travel entails, it still doesn't really mean you can be rude to the poor cabin crew for doing their job - it is the first time they are meeting you, and the first time they are seeing the boarding pass. Why not take the opportunity to smile and make a good impression? They'll probably be smiling even though you might be the 500th person they've said hello to, and it might be after having already worked 10 hours after having woken up at 5am...
I'm not defending the sometimes rather chaotic conditions in airports, nor am I saying all passengers should know (no number of announcements or signs will be able to inform everyone), but for those who are reading this, I recommend you keep your boarding pass handy... It is, after all, quite literally, a "BOARDING PASS"... something you'll probably need for BOARDING...
I don't think this is the best place to discuss security in detail, but perhaps someone who is not authorised to fly and who therefore doesn't have a boarding pass, might be trying to get on to my flight... or someone with a domestic boarding pass might be trying to board my international flight to flee the country.
But, no, we're not worried about poor Mrs O'Reilly getting a bit lost without her glasses and trying to board the flight to Bucharest instead of Belfast. But still better to help her at the door rather than at the 'Ladies and Gentlement, welcome to Bucharest' stage. Don't you agree?
We're not the only line of defence, but rather we work with the airport security and gate staff to make sure everyone is getting to the right place. Yes, some airlines operate differently, but the cabin crew are still the last line of defence to stop someone who is not authorised to board from entering. And as we're the one's who'll be flying on the plane, and the ones responsible for safety and sorting out any problems in the cabin, we like to take extra special care and insist we see your boarding pass. If someone does manage to get on the plane without a boarding pass or the wrong boarding pass, it's of course the cabin crew who get the blame.
As for stress, I, too, absolutely hate travelling as a passenger. I know it's an awful experience. However, whilst I know what air-travel entails, it still doesn't really mean you can be rude to the poor cabin crew for doing their job - it is the first time they are meeting you, and the first time they are seeing the boarding pass. Why not take the opportunity to smile and make a good impression? They'll probably be smiling even though you might be the 500th person they've said hello to, and it might be after having already worked 10 hours after having woken up at 5am...
I'm not defending the sometimes rather chaotic conditions in airports, nor am I saying all passengers should know (no number of announcements or signs will be able to inform everyone), but for those who are reading this, I recommend you keep your boarding pass handy... It is, after all, quite literally, a "BOARDING PASS"... something you'll probably need for BOARDING...
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I beg you pardon AMEandPPL, truth is the PC I'm using now has no spell checker installed. I always use one out of respect to "your" language that obviously isn't "mine".
Note however that I will admire your language skills only when you'll be able to achieve similar results in "my" language or any of the other three that I command.
I think however your excellence, just like merlinxx, is in lecturing the next person with pompous emptiness, regards.
Note however that I will admire your language skills only when you'll be able to achieve similar results in "my" language or any of the other three that I command.
I think however your excellence, just like merlinxx, is in lecturing the next person with pompous emptiness, regards.
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You are clearly living in the past. How can it not be clear to you that the current bread of religious fanatic is quite happy to die for the cause, so the whole basis of the previous "terrorists will try to get their luggage on the plane without them" school of thought is completely obsolete? You are fighting the last war.
Last edited by christep; 30th Sep 2008 at 17:48. Reason: typo
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christep,
I don't think this is the best place to discuss security in detail, but perhaps someone who is not authorised to fly and who therefore doesn't have a boarding pass, might be trying to get on to my flight... or someone with a domestic boarding pass might be trying to board my international flight to flee the country.
I don't think this is the best place to discuss security in detail, but perhaps someone who is not authorised to fly and who therefore doesn't have a boarding pass, might be trying to get on to my flight... or someone with a domestic boarding pass might be trying to board my international flight to flee the country.
The fact that you don't appear to understand that demonstrates completely why you should have no part in any security process.
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christep, the thing is that the airline gets fined if an immigration irregularity happens and possibly even if the regulation authority finds that a pax boarded a wrong domesting flight. If that is right or not, it's immaterial to this discussion.
Once again, nobody is questioning the fact that crew can request to see passes at any time and the pax should be polite in showing it or asking for a little time to find it. Just like in any other normal situation.
If you put the above in discussion, you're opening the way to more lecturing and arrogant attitude that as you can see, never fails to appear.
Once again, nobody is questioning the fact that crew can request to see passes at any time and the pax should be polite in showing it or asking for a little time to find it. Just like in any other normal situation.
If you put the above in discussion, you're opening the way to more lecturing and arrogant attitude that as you can see, never fails to appear.
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Indeed - and I have no problem at all with the crew asking to see my boarding pass at the door. What I have a problem with is ignorant cabin crew saying that it is in the interests of our security, which it patently isn't.
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what about the people who grumble about having to show their passport at the gate. You would not believe the amount of people that complain. And when you ask if they could possibly open it on the picture page you get looks that could kill. All this is said in the announcment and yet they dont listen
.
These people are everywhere you just have to smile and grit you teeth because for all the grumpy pax there are many more fantsatic pax out there who do appreciate the job we do.
. These people are everywhere you just have to smile and grit you teeth because for all the grumpy pax there are many more fantsatic pax out there who do appreciate the job we do.
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