Ryanair-Questions, comments, bouquets & brickbats (Merged)
Join Date: May 2005
Location: UK
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boardingpass explained it very well.
I think O'Leary has done an excellent job over the years of giving his punters exactly what they want. In a lot of ways (and I hate these stock phrases) he was a 'man of the people', not like these other airlines, he didn't rip you off. Sure, you always got extra charges at the end but these were not Ryanair charges, they were nasty airport and government charges, RYanair was simply passing them on. And as these charges approximated what the third parties were charging Ryanair, they seemed fair. But we are not stupid, we know it doesn't cost Ryanair £16 in bank fees to process a round trip for two.
So he has broken that 'fair charges' relationship with his punters. He can no longer spit out his 'rip off fuel surcharge' press releases about his competitors raping the travelling public because he is now doing it himself. Basically he has lost the moral high ground, that is the disappointing thing for me. I used to tell the taxi drivers, and anybody else who would listen, what a cracking airline Ryanair was - and everydoby would agree. Now I first say they have a rip-off credit card fee, and everybody agrees with me.
Will not stop me flying with them as I only look at the final charge cost wise, but that relationship with them has now changed. He has now turned RYanair into 'Just Another Airline'
Hope I don't come over as crass and sentimental, lol
I think O'Leary has done an excellent job over the years of giving his punters exactly what they want. In a lot of ways (and I hate these stock phrases) he was a 'man of the people', not like these other airlines, he didn't rip you off. Sure, you always got extra charges at the end but these were not Ryanair charges, they were nasty airport and government charges, RYanair was simply passing them on. And as these charges approximated what the third parties were charging Ryanair, they seemed fair. But we are not stupid, we know it doesn't cost Ryanair £16 in bank fees to process a round trip for two.
So he has broken that 'fair charges' relationship with his punters. He can no longer spit out his 'rip off fuel surcharge' press releases about his competitors raping the travelling public because he is now doing it himself. Basically he has lost the moral high ground, that is the disappointing thing for me. I used to tell the taxi drivers, and anybody else who would listen, what a cracking airline Ryanair was - and everydoby would agree. Now I first say they have a rip-off credit card fee, and everybody agrees with me.
Will not stop me flying with them as I only look at the final charge cost wise, but that relationship with them has now changed. He has now turned RYanair into 'Just Another Airline'
Hope I don't come over as crass and sentimental, lol
Join Date: Jan 2008
Location: Continental Europe
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Hi McGoo, I hate reading repetition in forums, so I'll try my best to explain more clearly. I am happy with the overall price paid, it was the cheapest of all the alternatives by a lot and excellent value. For this I love low-cost companies and the competition it brings to the market! However, knowing I was forced to pay an unjustified fee has cancelled out all the elated feeling of being a savvy bargain hunter. I feel instead a bit cheated and ripped off. It was a chance for them to win a new regular customer, but instead I will only fly with them if they are the cheapest option (by a decent margin), a position that is unsustainable for them in the long run.
Join Date: May 2007
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Ryanair have consistently achieved a very comfortable total average yield per passnger uplifted, better on some routes than full-service airlines.
So have many other budget airlines.
The major costs of operating an airline are pretty much the same for budget and full-service operators; savings are only possible at the margin where overheads, marginal passenger services like catering, Personal Assistants (for blowing noses), fancy offices and Directors' perks are found
The only difference lies in the different ways they describe the total fare paid by their passengers.
So forget about whingeing about "rip-offs" etc; just be grown up, add up all the charges and compare the total with other airlines' total charges.
And have a good laugh at people who take the miniscule headline "fare" seriously.
So have many other budget airlines.
The major costs of operating an airline are pretty much the same for budget and full-service operators; savings are only possible at the margin where overheads, marginal passenger services like catering, Personal Assistants (for blowing noses), fancy offices and Directors' perks are found
The only difference lies in the different ways they describe the total fare paid by their passengers.
So forget about whingeing about "rip-offs" etc; just be grown up, add up all the charges and compare the total with other airlines' total charges.
And have a good laugh at people who take the miniscule headline "fare" seriously.
Join Date: Apr 2008
Location: Ireland
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Just booked flights for 4 people to Dublin using Mastercard and I was charged the following -
Flights - NIL
Tax - £25
Credit card fees - [b]£8 PER PERSON = £32
I have to say, this is a rip off!! I am in retail and the fees are never more than 2%
Now I know why they are still in profit!!
Boo Hoo.....
Why don't ya fly with someone else so.
Flights - NIL
Tax - £25
Credit card fees - [b]£8 PER PERSON = £32
I have to say, this is a rip off!! I am in retail and the fees are never more than 2%
Now I know why they are still in profit!!
Boo Hoo.....
Why don't ya fly with someone else so.
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Join Date: Oct 2007
Location: Essex
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Well done, Ryanair, for two small changes which make using the airline just a little bit easier: (i) online check-in now has an option which does not require the passenger to input his/her reservation reference; and (ii) Christmas gift vouchers can be redeemed online, avoiding premium 'phone charges.
My flights on Ryanair continue to be trouble-free so congratulations there, too.
Having now experienced Madrid-based cabin crew, I must say that they knock the spots off Iberia!
My flights on Ryanair continue to be trouble-free so congratulations there, too.
Having now experienced Madrid-based cabin crew, I must say that they knock the spots off Iberia!
Join Date: Nov 2004
Location: uk
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The £4 per sector is not a credit card fee, it is a booking administration fee. Go on to ticketmaster to buy concert tickets and you are charged a booking administration fee for the tickets also, yes it's all done electronically and noone actually does any administration, but you are still charged it just like FR.
When booking a free ryanair flight it is actually costing you a negative amount. UK departure tax is £10 shorthall, so if you book a 1p flight and pay £4 booking fee (total £4.01) you are flying for negative -£5.99. Really it is the passenger who is responsible for APD (airport departure duty), so in theory the cheapest free flight you could get would be £10, as ryanair are paying your APD you are in fact paying a -ve number.
Get yourself an electron card and you can fly for -ve£9.99. I booked my sis and her hubby, my bro and his wife and my mate and his wife a day trip PIK-BVA-PIK all for a penny each way, total cost to me 12p on my electron card, they all thought I was a hero. Total cost to FR in APD? £120. Now all you tight asses, shut up about the booking fee or get yourself an electron card.here
https://www.halifax.co.uk/easycash/f...x&navigation=b
When booking a free ryanair flight it is actually costing you a negative amount. UK departure tax is £10 shorthall, so if you book a 1p flight and pay £4 booking fee (total £4.01) you are flying for negative -£5.99. Really it is the passenger who is responsible for APD (airport departure duty), so in theory the cheapest free flight you could get would be £10, as ryanair are paying your APD you are in fact paying a -ve number.
Get yourself an electron card and you can fly for -ve£9.99. I booked my sis and her hubby, my bro and his wife and my mate and his wife a day trip PIK-BVA-PIK all for a penny each way, total cost to me 12p on my electron card, they all thought I was a hero. Total cost to FR in APD? £120. Now all you tight asses, shut up about the booking fee or get yourself an electron card.here
https://www.halifax.co.uk/easycash/f...x&navigation=b
Join Date: Nov 2007
Location: north yorkshire
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Ryan Air Add ons
Recently an article in a national newspaper showed a comparison between Ryan Air and four other Airlines' prices for 5 products on sale in flight. Ryan Air was the most expensive by £5. I then discovered that they charged £8 per person fees on a credit card payment. But that wasn't the end of it they charged additional fees on luggage weight. It seems that a low cost airline is a high cost rip off! What are your experiences?
Join Date: Dec 2004
Location: swindon
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Understand the rules and play the game... Take carry on luggage only and open an account for a Visa Delta card.
18 sectors across the network during 2008, non costing more than £20 all inc. My best deal was Bristol to Morocco for £19 return all in. I got the emergency exit seat on all flights.
More frightening is Im starting to use them for work trips even when im not paying the bill, such is the convienence.
Smala01
18 sectors across the network during 2008, non costing more than £20 all inc. My best deal was Bristol to Morocco for £19 return all in. I got the emergency exit seat on all flights.
More frightening is Im starting to use them for work trips even when im not paying the bill, such is the convienence.
Smala01
Join Date: May 2004
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Only High cost if YOU chose it to be!!
Otherwisw oh my god go back a few years when a flight between Belfast City and Liverpool on an ATP used to costed £300+ with Manx.......
God people are never happy!!!!!!!!!
Regards
Otherwisw oh my god go back a few years when a flight between Belfast City and Liverpool on an ATP used to costed £300+ with Manx.......
God people are never happy!!!!!!!!!
Regards
Join Date: Dec 2008
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Ryanair: Check-in Baggage Charges?
Hello Everyone.
I am a frequent Ryanair flyer, and usually I check-in online and take hand luggage. Only in the summer I pay the bag/check-in fees. But I have booked a few more flights with them, and the fees have gone up!!!
Also, I don't need the other passengers to check-in at the desk - but when I choose on-line check-in, I can't continue the booking. Now I could make a second booking, but really that isn't neceserry?
And when I travel with my younger brother and sister they are not 16 so can't make another booking! Why can't Ryanair allow passengers on the same booking to either take bags and airport check-in or on-line checkin?
I really do like flying with Ryanair though - and even with baggage they are still cheaper (I hope and think)
Thank you.
Nikolai.
I am a frequent Ryanair flyer, and usually I check-in online and take hand luggage. Only in the summer I pay the bag/check-in fees. But I have booked a few more flights with them, and the fees have gone up!!!
Also, I don't need the other passengers to check-in at the desk - but when I choose on-line check-in, I can't continue the booking. Now I could make a second booking, but really that isn't neceserry?
And when I travel with my younger brother and sister they are not 16 so can't make another booking! Why can't Ryanair allow passengers on the same booking to either take bags and airport check-in or on-line checkin?
I really do like flying with Ryanair though - and even with baggage they are still cheaper (I hope and think)
Thank you.
Nikolai.
Join Date: Apr 2007
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Not to mention the charge for payment by any form of card (the only accepted method of payment) is now £10 per passenger, and only limited routes with online check in.
Also a frequent flyer of Ryanair, I do wish they would correctly advertise their prices.
Also a frequent flyer of Ryanair, I do wish they would correctly advertise their prices.
Join Date: Dec 2008
Location: Southern UK
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This is how FR can advertise "free" seats - they just add the costs to other parts of the booking - mostly in areas that are "optional" - and so avoiding the EU regulation to ensure the "headline" price includes all additional payments.
By the time you add up the total cost of the booking and include what other "full fare" airlines give (also take into account the cost of getting "door to door" as FR dont fly to the city centre airports) there isnt much difference in total cost.
FR are fine if you live near an out of the way airport and want to go to an out of the way destination, and dont expect any kind of customer service - as with many things in life, you get what you pay for...
By the time you add up the total cost of the booking and include what other "full fare" airlines give (also take into account the cost of getting "door to door" as FR dont fly to the city centre airports) there isnt much difference in total cost.
FR are fine if you live near an out of the way airport and want to go to an out of the way destination, and dont expect any kind of customer service - as with many things in life, you get what you pay for...
Join Date: Oct 2007
Location: London
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Except if you use Electron which is, of course, free.
Granted, I can see them removing that little loophole soon enough, as I already know 4 or 5 people who have obtained an Electron card simply to save £10 each time they book with FR!
Granted, I can see them removing that little loophole soon enough, as I already know 4 or 5 people who have obtained an Electron card simply to save £10 each time they book with FR!
Join Date: Dec 2008
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Hello.
Thanks for you're replies, I would be very interesting in knowing which banks offer a Visa Electron card. It would make paying for a bag seem less expensive. I would prefer a current account with a big name bank. I will be extremely grateful if you could help me with this one.
I had to make another booking with Ryanair - and I still don't get why my 2 younger siblings who are not 16 (so can't make two separate bookings) have to pay for "0 bags/airport check-in). I need a bag, but they can just check-in online and queue with me?
I have wasted £20 extra for something I really don't need.
They were still cheaper than Easyjet - which was good!
Will Ryanair ever change this policy? After all, they are TRYING to cut the amount of people checking in at the airport!!!
Happy New Year!
Nikolai.
Thanks for you're replies, I would be very interesting in knowing which banks offer a Visa Electron card. It would make paying for a bag seem less expensive. I would prefer a current account with a big name bank. I will be extremely grateful if you could help me with this one.
I had to make another booking with Ryanair - and I still don't get why my 2 younger siblings who are not 16 (so can't make two separate bookings) have to pay for "0 bags/airport check-in). I need a bag, but they can just check-in online and queue with me?
I have wasted £20 extra for something I really don't need.
They were still cheaper than Easyjet - which was good!
Will Ryanair ever change this policy? After all, they are TRYING to cut the amount of people checking in at the airport!!!
Happy New Year!
Nikolai.
Join Date: Apr 2007
Location: UK
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Here Nikolai,
Halifax do one:
Halifax Bank Accounts - Easycash - Basic Bank Account
From now on Free flights will be Free
Halifax do one:
Halifax Bank Accounts - Easycash - Basic Bank Account
From now on Free flights will be Free
Join Date: Nov 2006
Location: Edinburgh
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Halifax/Bank of Scotland do Electron with their easycash account (very basic account), i've had the account over a year and put £20 in it in Dec 2007 solely for FR journies so it will prob be a while before I top it up.
Abbey definately do them and I think someone said the CO-OP do as well.
You can apply for the Halifax one online so you wouldn't even need to visit a branch until you needed to put cash in
Abbey definately do them and I think someone said the CO-OP do as well.
You can apply for the Halifax one online so you wouldn't even need to visit a branch until you needed to put cash in
Paxing All Over The World
frnikolai
One reason could be to check their ID more closely as they are Minors and letting them out of the country without correct papers would be problematical for FR.
One reason could be that, having identified that you need to check in a bag and pay extra, it is easy to compel all others in your party to do the same!
No - you have paid for your flights in a way that kept the headline price down. They were always going to get you one way or the other and, as you say that you are a regular with FR, you will know how clever they are at doing that!
Not whilst it is making them money! After all, they cannot run an airline on £1.00 per seat.
No, they are trying to maximise the amount of money they get!
Happy Travels!
I had to make another booking with Ryanair - and I still don't get why my 2 younger siblings who are not 16 (so can't make two separate bookings) have to pay for "0 bags/airport check-in). I need a bag, but they can just check-in online and queue with me?
One reason could be that, having identified that you need to check in a bag and pay extra, it is easy to compel all others in your party to do the same!
I have wasted £20 extra for something I really don't need.
Will Ryanair ever change this policy?
After all, they are TRYING to cut the amount of people checking in at the airport!!
Happy Travels!