Oh well, after being not paid properly last month, I have been checking this month, and I am 2 GYH short (both have been waiting to be paid, and one has been approved for 6 weeks), and get this.... my pay next Wed will be £400! Nice touch JPA :mad:

This month's pay statements out yet ?

HR staff said no when I called back to base .. .

Yes there are available online now.

Got this months and last months flying pay !!

Now LOA . . . .. . . . .

Saw my pay statement for May online today, before it strangely vanished after 1600?!?

Once AGAIN: No flying pay and basic wrong.

I was told in April I would be paid it at the end of the month, I wasn't.

I was told in the first week of May I'd be paid it at the end of that week, I wasn't.

I was told in mid-May I'd be paid it in the May pay-roll, looks like I won't be.

I've spoken to JPAC and to PSF (or HR or whatever), no joy. I submitted a Service Request on 9th May, detailing everything from pay, to LSA wrong, place of work incorrect etc and it's still marked as new!!! That means it's not even been read yet!!! The title is "April 06 Pay - Flying/Basic Pay incorrect.

I'm out of ideas. I don't know who to speak to, I think I've done all I can do along the proper channels. I also know of at least 5 other people who still haven't been paid flying pay!!!

I've also read the articles about how JPA is a success etc..... Well, not for those of us raiding our savings account to go food shopping!!!!!!!!!!!:mad:

Will Wing Commander Trevor Field be popping round to SidHolding to ask to borrow a sword? Or even offer an apoloy? No, didn't think so.

Complain or its a success
 

Sid

My every sympathies with your plight but, as I've encouraged others affected, you need to complain; otherwise the world of officaldom will say 'We've had no complaints so everything is OK'. There's no guarantee that your issue will be sorted but its the only leverage you've got.

All speilling mistakes are cos i went too a comprehensife

There are, allegedly, 43 people who have not yet received April's flying pay. I am one, Sid makes 2.......

Oh, found this too:

http://www.mod.uk/NR/rdonlyres/9A0A8...eqmay06_03.pdf

Didn't get my flying pay on last months initial pay slip but got it on time following a further pay run. Assumed all would be well this time. How foolish of me! Flying pay included this time but at a lower rate than last time and have had a chunk taken back as JPA thinks (incorrectly) that my rate was wrong last month :=

I'm sorry to interrupt this littany of woe, but, except for the initial 3-week hiatus, I have had no problems with JPA. While it is unfortunate some people have experienced pay deficiencies, I wonder how these compare with the incidence of pay deficiencies in a bad month, pre-JPA.

All in all, I find JPA to be a pretty efficient system. Sorry.

£400 down this month, guess the wife will have to put in a few (lots) of hours overtime again.

Told JPAC, PSF/HR etc. and got told not to bother them until after the pay re-run. Guess I'll have to wait until after the bank holiday now.

Bring back the mid month pay-chit!

No PAYE or NIC shown on deductions, however some random number has been deducted to leave me about £200 shorter than normal (relative to a 30 day month). My HR bod has been told not to help with pay issues by his bosses and JPAC refer me back to my HR bod. I have raised an SR, but these seem to disappear into the ether.

Who is actually responsible for calculating and actioning our pay? Errors in pay of this magnitude and frequency is not acceptable under any system and If these issues are not correctly and promptly resolved, a formal letter will be on its way to the Staish.

Like Scud-U-Like, after initial frustrations, pay admin appears OK and my slip does show NI & PAYE. Haven't had to do BSA or Disturbance yet so keeping many things crossed. Most of my competencies and educ, fitness, CCS are wrong and I can't change them but my desk officer knows the score. HAve given up on the request for info submitted many weeks ago.

Looks like a large base in Lincolnshire has started censoring posts on it's forums. Notibly, the one's critisising JPA.

Have just heard that according to JPA my boss is qualified to fly Harriers and Jags, despite being an engineer and never having flown in his life! He's just off to Coningsby to blag a trip!:\ If JPA says, it must be true!

SidHolding,

Believe me, I understand and feel your frustration. I am also one of those aircrew with no FP for the month of April nor indeed a payslip. I first complained on 2nd May and have had no useful feedback since although I am told that it should be correct on 31st May. My WO tells me that the subject was raised at a recent WO's conference where the assurance was still given that all aircrew were paid by the middle of may.

But just to cheer you up. I recently sold a property that I'd used an LSAP advance towards buying. MOD quite rightly put a legal charge on the property which means when the place is sold, they get their money back after the mortgage lender. My solicitor wrote to the MOD some 6 weeks ago and has still not received a reply. He is still suffering from the JPAC telephone hold and has got nowhere chasing up the issue. What this means to me is that I've got £45k sat in my solicitors bank that I cannot touch until the MOD has been paid back and obviously he can't do that until they tell him how much I owe them!!!

Best of luck to all on the next pay day.....

Avtur, ditto. Are the PAYE and NIC supposed to be shown on the online payslip, or is it just a summary, as it seems to be?

Dont seem to have been deducted food charges this month - which is nice, as am at a PAYD stn, but still no refund of last month's.

Student loan deduction has doubled and then some from last month!

No sign of a paper payslip yet, but rumour has it that someone somewhere on this sunny stn in Beds has got one.

-GW-

JPA - Joint Personnel Aggrevation
 

Well, Ladies and gents
Like my good friend Sid, and the many of us who are in the same chain as him I too have yet to receive ANY flying pay since the smooth ( cough cough choke choke) introduction of JPA

I spoke to JPAC and they assured me it would be in mid may? - Nothing

I spoke to JPAC and they assured me it would be in mays pay? - Nothing

I spoke to my Unit HR - Speak to JPAC they said!!!!!!!

I spoke to JPAC and they quoted one of these wonderful bulletins!!!
" We are aware that there are still an amount of personnel who are yet to receive their specialist pay namely flying pay, and those personnel will be contected within 48 hours of this bulletin by their HR staff"

That was sent out on 23rd May, JPAC say - wait and your HR staff will contact you but if you dont hear from them contact us on Friday morning. This I am sure will only be met by , contact your HR staff.

Oh and I too have had many SRs to JPAC disappear into the ether!!!

Is it me, or am I the only one who feels like I am a performing dog chasing my own tail, oh who by the way is very skint and has tapped into save to cover Apr never mind May!!!

Disgruntled!!!!!!!!!:mad: :mad: :mad:

Greenwings.

Had one last peek at my on-line payslip before leaving work and found that my PAYE and NIC deductions now appear on it. Unfortunately, so do two separate deductions for unaccompanied food (26 and 28 days worth), despite living out and having not been detached for any significant length during May.

Good luck.

Avtur, Same here, I contacted JPAC, listened to lots and lots of music, and was then told that the Pay had been cocked up again today, and all should be ok when new payslips etc are done, so maybe another long wait on the phone tomorrow.

List of my experiences so far with JPA,

Treated like a tennis ball between JPAC and Handbrake House (bless them actually PSF have tried their absolute best)

Incorrect no of days for LSA

No Payment recieved for LSA

Charged £680 in a one-er (thought we could only get charged at 3 days per month for over-issues?)

Still, after 3 weeks of incessent trying, cannot get them to sort out my move to family quarters from single quarters. I moved in Feb, as of Mays pay statement, I am still being charged single accomm and food, even after no less than TEN phone calls.

Only recieved one feedback call after being promised 6 times (seperate occassions) someone would call after 48 hours, and only then after I had rang them non-stop for 2 hours to follow up.

Where is the leadership people? Oh thats right, these blunties responsible couldnt lead a wet !!!! out of a brown paper bag. PLEASE, PLEASE CAN I HAVE THE MONEY I AM OWED? :mad: :mad: :mad:

Write a letter to OC Admin and JPAC telling them they have 28 days to completely sort or you will take to County Court (Small Claims), citing unnaceptable delay in recieving pay.

Maybe I'm too patient, but I'll wait until pay day and see what I get. If, as I expect, it's still wrong then a letter of complaint will be my only option.

The most annoying thing is that I've had flying pay every month since Dec 98 and I've had no change of circumstances with the introduction of jpa! I'm wasting an awful lot of time chasing it all up too!! :ugh:

OH THE JOYS OF JPA
 

What we need to do is get rid of JPA and get a few SACs and a Cpl/Sgt in an office in handbrake house with a draw full of files and they could sort out our admin for us. They will sort of be carrying out services for personnel so we could call them Personnel Services Flight or abbreviate it in the time honoured fashion to PSF..........!!!:D

We were in the office today discussing whether any of our gapped posts were going to filled:confused: and whether we should sell the mess silver to reimburse our lost pay and noted that JPA is not actually secure. :eek: Apparently if it was then the URL would start https instead of http can anyone forsee some claims in the not too distant future.

I logged on for the first time and was going through the screens and came in the first few to the application to terminate contract page. Before I could stop myself I was half way through filling it in to save the pain of going through the rest of the screens before I came to my senses and thought I would carry on serving because I haven't worked for a bankrupt firm before and it beats the hell out of working for someone that cares or wants you to produce something during the day:ok:

I have now adopted a brilliant system. I only have one SAC working for me so she sends me stuff and then asks me if its OK. When I say yes, as I always do, she then logs on as me and approves it....bonus:ok:

Over-issue/recovery
 

mbga9pgf
Check out MichelleLM's message #573 (page 29 on this thread) part replicated here-
Another stealthy change brought in when nobody was looking! :\

Logged on and guess what?!!,


yep you are all correct,:D

I still have deductions for unacc food. :ugh:

Looking forward to next month - Not.

Does anyone know why the PVR page is innacessible?

Possibly over subscribed? :ugh:

I waited the promised 48 hours for somebody to contact me about my flying pay. No call, no pay, no confidence.

sent off JPA manual form 1 May, no cash to date. Now have been told JPA does not or cannot read US$!! Claims have to be resubmitted to UK Embassy to check that claim has definitely not been paid and then resubmit same claim on UK Embassy forms!!!! What on earth over. I really feel for any HR Admin types picking up the fallout from this system.

Foormort
 

Seems you are more up to date than me. I submitted a manual claim through SDLO for HTD (Apr) on 3 May. Contacted them yesterday and confirmed that they had received it and had forwarded it to JPAC on 8 May. (SDLO were V helpful) No cash seen yet.:( Also they did not mention the bit about checking with the Embassy about duplicate payments. (Nothing out of the Embassy about this either) Today I submitted my HTD claim for May - wonder when that will get paid :ugh:

Wouldn't be so bad except that before JPA (BJPA - if that's PC) the same claim was submitted to the Embassy and was in my US bank within 3 - 4 days. What a s**t system. If this is supposed to be an improvement then you can ram it. I know that this is a small whinge when compared with some of the problems talked about by the guys on here, but every little thing adds up to JPA being a load of c**p. How is it that JPA saves money by having to employ and "train" lots of extra staff for the JPAC helpline when it all goes to rats.

Best Practice ???????????

my JPA story
 

hey guys and gals

Just thought I would tell you my JPA woes, I applied to live the block starting on the 15th Mar (the paperwork was in a month in advance) this included my RILOR application, which I had to read out of the AP to the scribbly, since he was convinced I wasnt eligble. roll forward two and a half months and re-submitting my paperwork AGAIN and im still waiting on my money for my RILOR (or whatever its called now) add to that acording to the RAF and JPA I still live in the block. I cant change my details on JPA for some reason ( it times out when I try) so for each month am 270 quid down , but alas acording to the scribbly its ok it will get back dated, so that makes it ok, but it could be augusts pay packet before i get it.

Part 2

I had a paper leave pass from march entered on JPA by PSF and the dates were wrong so I looked on JPA for the leave cancellation button :eek: its not there, I phoned the not-so-helpful desk at JPAC as the computer directed me to,they took my details "someone will call you back sir" two more phone calls later and still no joy. When i went to book a days leave on JPA last night I discovered to my delight that its taken all my leave off me, so another phone call and "someone will call you back sir, and in the mean time speak to PSF,find out who is the JPA focus portal at your camp" although i dont hold out much hope of it,PSFs answer just stick everything on paper passes unitl its sorted:D

you really couldnt make this farce up, I know other people at work who had been re-engaged and were given P45s by JPA last payday, and one lads not had any pay packet for THREE MONTHS!!!!!! JPAC is in my experience useless and before anyone jumps up to defend it,I know its not JPACs fault but in my experience the JAPCs answer is to tell you they cannot change it from there end because they dont have that responsibilty, JPAC sounds more like your technical help for the web , than a centre to administrate perssonel and I realise thats not the fault of JPAC, its the clowns who dreamed up the system, 100million to apparently tell me to go back to the old system MOD brilliance

JPA
 

sorry just to add if the sharp end of the spear did there job the same way the shaft thats supposed to support us , there would be quite a few jockeys joining the martin baker club. however like all the other changes in the RAF, the system will work because , the high ups want to make it work, regardless of the real picture on the ground.

JPA - LETS GET THEM
 

Hi folks, once again been fobbed off with calls around the houses, however I spoke to a really helpful JPAC operator, they do exist, name was Becky, ,and she tried her hardest to sort me out, but to no avail, but she did give me numbers of supervipers and team losers in there, so thought i would share.

Now if you have a service request number feel free to call if not then dont cause they hang up like they did on me until I got my ref number.

Well here goes,
0141-224-3573
0141-224-3690

Mil number is just last four number with gptn infront.

If we phone enough am sure someone will listen!!!! Ok maybe not!

Good Luck:mad: :ugh: :mad: :ugh: :mad: :ugh:

Absolute CRAP.... Spent all afternoon sorting this one out with PSF... the charges referred to are Fines incurred as a result of punishment (ND's etc) which cannot be reclaimed at greater than 50% of your pay....

Right, absolutely top marks today to the girls and boys down at a certain Wiltshire PSF... they deserve muchos thanks. Sorted out most probs through true grit and determination today, so thanks again!

Oh, as for those two numbers above, I got so annoyed the other day about unanswered calls, that I rang the phone none-stop for 10 minutes. Until some poor cretin had the audacity to pick ONE OF THE ONLY TWO PHONES THAT SEEM TO BE SERVING THE RAF AT PRESENT, picked it up, then hung up on me (something to do with the electronic "service quality monitor perhaps, by "answering my call" and providing such a valuable service...) Needless to say I was RAGING at this point, proceeded to ring a complaint, to only be greeted by the tinny sound of a recorded "for training purposes" conversation with someone I am guessing was a supervisor. She still couldnt sort my admin problems out.

Oh and wait for the below to follow soon...


http://www.pprune.org/forums/showthr...highlight=PAYD

http://www.pprune.org/forums/showthr...highlight=PAYD

Now, I really AM raging!

Save our payslips? Next its going to be save our Squadron Bars as a result of the above! Coming to a mess near you sometime in 2008!!!

I wouldn't compare PAYD with JPA. I haven't any experience of JPA yet but from what I can gather it stinks. Whereas PAYD is fab. Saving me a fortune. and Like it sayd on the tin...I only pay for what I eat....top

Does anyone know if Southside is now flying a Tucano ?

S_H

No, but if he is enjoying PAYD, then he sure as hell will love the hiked bar prices when the contractors take over the mess in toto.... anyway, slightly off thread I feel.

They already have mate and the only difference are that fags are no longer cheaper....everything else is that same price and like I say PAYD is ace....

In the old system you paid for the food whether you were there or not....and now, you only pay for what you eat. I dont eat in the mess and so I dont pay. Im saving money. How is that bad?

I will quote myself from a former thread. To be charged for single slices of bread, single condiments, and turn the officers mess into some cheap version of Mc somethingorother simply will not do. Now stop Trolling Southside. :suspect:

JPA - News Story
 

Looking at the b@lls-up that is the JPA, I'm astonished that it hasn't made the papers, so I'm trying to write a newspaper story about it. trawling through the earlier posts, but I'd welcome details of any bad experiences (and good, I suppose). Anonymous, of course, although some idea of where you're serving might help, if possible. Thanks. And good luck....