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JPA and their appalling administrating

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JPA and their appalling administrating

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Old 3rd Feb 2008, 08:40
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I suppose the "isolated incident" that the MOD is referring to is fact that someone has taken them to court!

spin - spin - spin
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Old 3rd Feb 2008, 08:52
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Isolated Incident?


Opposition MPs said the figures, disclosing that servicemen and women were underpaid 50,000 times last year, showed that the Armed Forces continued to be let down by incompetence at the Ministry of Defence.

During the past year some soldiers on the front line have defaulted on mortgages after receiving incorrect payments.

The Joint Personnel Administration (JPA), introduced at a cost of £269 million, was meant to simplify the military's pay and allowances system.

But figures released to the House of Lords showed that 50,764 monthly wage packets were short last year, some by up to £350.

The figures also show that thousands in the Army, Navy and RAF had to reimburse the MoD after JPA made 20,000 overpayments.
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Old 3rd Feb 2008, 09:08
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Well done to the Telegraph for tracking this one down.

I just hope that JPAC realises it has an implicit and explicit DUTY to get things right on behalf of those who they serve. There is absolutely no point whatsoever in Brown & Browne making grandiose statements about re-establishing the Military Covenant (sp?) if we can't even pay people properly. The apathy is institutional and the indifference that I get with the Veterans Agency is almost palpable. Its as if they're doing me a favour by them doing what they're paid to do.

The problem is as much about culture as anything - a Typhoon pilot wouldn't get very far without an LAC making his breakfast every morning. JPAC and the ethos it carries, is the type of organisation that knows the price of everything and the value of nothing. Just as our common DNA compels us to reflect on fallen comrades and friends, as we gather in muddy Rutland fields to remember those who had the same values and ethos as us 40 years ago, the gulf in our values and those around us within the MoD gets wider. Is it any wonder the wider population doesn't understand/know/care, if organisations like JPAC treat the uniformed elements with contempt? That this attitude and mindset has sanction at the highest level is despairing.

The wheel will turn full circle one day, I have absolutely no doubt, because the most snidy and successful of corporate trolls are always good at dreaming up ways of reinventing the wheel for their own ends. But for now, I hope that some minor McAir Marshalls, Des Browne and CAS are smarting in a suitably ashamed manner over their scrambled eggs this morning and that some people are sacked, not retired, not shuffled about.. but sacked. Somehow though, I doubt it. Nowadays, we publish 'Charters', reward indifference and deter endeavour. But well done Heli. I hope this signifies a turnaround in matters and that what you've done is a catalyst for the troops getting what they deserve. And thats the tragedy of it all - that you have to fight to be treated fairly, with a minimum of respect and in a professional manner.

Air Chief Marshall Torpy, can it be that difficult for you to get the basics right?
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Old 3rd Feb 2008, 11:14
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Al R

It's not only in the Telegraph. Sad to say, but it's also in the Sunday Mirror.

It seems to have caused quite a bit of interest over on ARRSE as well.
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Old 3rd Feb 2008, 11:46
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Bailiffs taking the computers, not if a mate of mine is tasked on this one , now fixed or rotary ?

Good show though HA
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Old 3rd Feb 2008, 12:07
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It seems to have caused quite a bit of interest over on ARRSE as well
It caused me to come across and join, in spite of my Brylcreem allergy .
Bloody well done that pilot.
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Old 3rd Feb 2008, 14:13
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Congratulations HA, first of many me hopes!
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Old 3rd Feb 2008, 19:39
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some by up to £350.
Not sure where they got that figure from. I know at least one RAF SNCO who received a paypacket entirely devoid of pay (Total Due £0.00), and I am pretty sure he wasn't the only one!

STH
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Old 3rd Feb 2008, 21:38
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My first pay packet from JPA was the same. £0.00.

The chief clerks face was a picture when I showed it to her. I think that was the point where she realised how much of a problem JPA would be.

I also liked the MOD's advice the month before to keep a months wages in the bank "just in case". Because of course, everyone has a months pay to spare!
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Old 3rd Feb 2008, 21:51
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Politicians and Air Ranks

Whilst we are slagging off both:
A cannibal was walking through the jungle and came upon a restaurant operated by a fellow cannibal. Feeling somewhat hungry, he sat down and looked over the menu...

+ Tourist: £5
+ Broiled Missionary: £10.00
+ Fried Explorer: £15.00
+ Baked Politician/Air Rank: £100.00

The cannibal called the waiter over and asked,
'Why such a price difference for the politicians and Air Ranks?'

The cook replied, "Have you ever tried to clean one? They're so full of $£!?, it takes all morning.
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Old 4th Feb 2008, 09:00
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JPA

Well done HA. What's the betting that JPA's plonkers will "forget" that there are 29 days in Feb this month?
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Old 4th Feb 2008, 09:59
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Originally Posted by Madbob
Well done HA. What's the betting that JPA's plonkers will "forget" that there are 29 days in Feb this month?
Doesn't matter if they do, as you are paid 365¼ days/12 per month, so the same pay every month, and that SHOULD include February.

Doesn't stop them cocking it up though........
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Old 4th Feb 2008, 11:08
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Hi just popping in to say it's running in Scotland this morning as well..

http://www.theherald.co.uk/news/othe...for_claims.php
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Old 4th Feb 2008, 11:23
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I too suffered a pay c*ck up when my terms of service changed last year. The hassle and inactivity of the people at JPAC was very frustrating. It is good to see someone has done something about it and hopefully they will get resolution.

Now I am anticipating a pension faff which will no doubt happen shortly when I leave. Glasgow no longer offer pension forecasts as apparently there is an online pension calculator to cater for this. Unfortunately it does not give correct info for PAS personnel who leave before they have completed 5 years. Thanks for your help - Glasgow.

Interesting thread.

Last edited by Jambo Jet; 4th Feb 2008 at 11:39.
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Old 4th Feb 2008, 12:07
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Originally Posted by ZH875
Doesn't matter if they do, as you are paid 365¼ days/12 per month, so the same pay every month, and that SHOULD include February. ........
Pay maybe, but what about allowance?
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Old 4th Feb 2008, 17:17
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Quote:
Originally Posted by ZH875
Doesn't matter if they do, as you are paid 365¼ days/12 per month, so the same pay every month, and that SHOULD include February. ........

Pay maybe, but what about allowance?
and also SLA/SFQ charges
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Old 4th Feb 2008, 20:23
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Fortunately, the last line of my post was:

Doesn't stop them cocking it up though........
Still, I am one of the lucky one's as it doesn't affect me anymore.

I just hope they don't want any of my JPA reciepts for the last year or so, as the day after I left, I had a wastebin fire at the bottom of my garden, unfortunately, all my GPC reciepts were in the same bin.
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Old 4th Feb 2008, 22:01
  #118 (permalink)  
 
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Surely there must be one 'leader' at least who can stand up and say:

"Enough of this JPA crap. GET IT FIXED NOW!!!"

If not, why not.

"This RAF is operational as regards its aircraft. But not, I repeat not, as regards its personnel".
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Old 4th Feb 2008, 22:49
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Jambo Jet

Unless it's changed in the past 6 months or so you can get a pension forecast - I had one done in the summer. What you can't get is more than one a year unless you're willing to pay - wait for it - £150! Given that the forecast I got was little more than a print out from the pensions calculator anyway, I'd save your money.....

SBG
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Old 6th Feb 2008, 12:58
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Originally Posted by HeliAviator
Hi chaps, thanks for the support. The process is still moving forward
And to no great surprise:

"With effect from 1 Feb 08, SPVA JPA Service Complaints will be dealy with by the SPVA Complaints Cell at Kentigern House, Glasgow. They will subsume responsibilities undertaken by the Customer Support Team."

So looks like the CST got the heave ho and some other poor ss have just got another shed load of work.
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