RAF JPA Rollout
Join Date: Feb 2001
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Still on my initial claim and have racked up more policy violations. Even though I can authorise my own claims, I now find that JPA doesn't recognise rank and my claims have to be approved by a cpl who doesn't know me. Said cpl had a problem with the claim and forwarded it to somebody else I don't know but he decided to reject the claim.
After 3rd time of being put on hold by JPACEC and then cut off, I managed to get through again and told the young chap that if he put me on hold and cut me off I would be most unhappy. After a while the ernest advice was to ask for assistance from my HR admin.
Explained that my HR admin helped me submit the claim ! Well I suppose I'd better submit a template then he advises. What's a template I enquired politely, Oh it's a formal request for expert guidance. Expect a reply within 24 hours but your claim has still been rejected.
I'm becoming a little frustrated
After 3rd time of being put on hold by JPACEC and then cut off, I managed to get through again and told the young chap that if he put me on hold and cut me off I would be most unhappy. After a while the ernest advice was to ask for assistance from my HR admin.
Explained that my HR admin helped me submit the claim ! Well I suppose I'd better submit a template then he advises. What's a template I enquired politely, Oh it's a formal request for expert guidance. Expect a reply within 24 hours but your claim has still been rejected.
I'm becoming a little frustrated
JPA - arrrghhhh
Just had my new, purple, JPA pay statement through. Someone has stamped the front of it, in bright red ink, with a note to 'inform sender of correct address'. Well, a) I've always had pay statements posted to my house - why did this one get sent to work? and b) I can't access JPA to check any of my details, much less to 'inform sender of correct address'.
Thanks, JPA.
Thanks, JPA.
Join Date: Apr 2005
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Originally Posted by Rather be Gardening
Seen the separate thread on JPA security. Just gets better and better, doesn't it......?
"And there it was, gone."
Join Date: Apr 2005
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Originally Posted by lippiatt
Spooky eh?!
Must have been true, hence a senior officer contacting a moderator and getting it lifted!!
PS Lets not repeat the rumour, this is too good a thread to lose!
Must have been true, hence a senior officer contacting a moderator and getting it lifted!!
PS Lets not repeat the rumour, this is too good a thread to lose!
Join Date: Apr 2006
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JPA SECURITY
Or maybe it was because I said the thing that lets the Air Force down is OFFICERS. Too Many, Too Stupid.
Imagine how capable this RAF would be if we weren't following idiots !
The only ones I'd keep are aircrew, the rest should be de-commisioned in a kind of LEAN fashion.
Remarkable, the guys on the ground constantly have to suffer the mistakes of these so called TRAINED PROFESSIONALS.
Mech Tech / Lean / Warfighter First / FWD-DEPTH / JPA
All ideas thought of by OFFICERS and forced upon the masses. Too many people, earning too much money and then leaving and becoming a director / shareholder in the company that has just been awarded a contract.
They let the RAF down.
Imagine how capable this RAF would be if we weren't following idiots !
The only ones I'd keep are aircrew, the rest should be de-commisioned in a kind of LEAN fashion.
Remarkable, the guys on the ground constantly have to suffer the mistakes of these so called TRAINED PROFESSIONALS.
Mech Tech / Lean / Warfighter First / FWD-DEPTH / JPA
All ideas thought of by OFFICERS and forced upon the masses. Too many people, earning too much money and then leaving and becoming a director / shareholder in the company that has just been awarded a contract.
They let the RAF down.
Join Date: Jan 2006
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I've been faffing with this thing all day trying to submit a relatively simple claim. I am computer literate and, like the vast majority of the RAF, fairly intelligent.
This software is immature and in places highly counterintuitive. Given that Oracle HRMS is successfully in use elsewhere, it seems clear that the RAF version (with all those patches to ensure it is as rigid & inflexible as the clowns that it is replacing) has not been properly tested. I am amazed that this thing has been approved to go live when the basic HMI aspects are so poor. I wonder if the testing actually involved doing thigs like entering a cross-section of real 1771s (including the complicated ones) using real Servicemen (no, not the 'HR Professionals') to flag up problems like the hire car fuel issue.
SS
This software is immature and in places highly counterintuitive. Given that Oracle HRMS is successfully in use elsewhere, it seems clear that the RAF version (with all those patches to ensure it is as rigid & inflexible as the clowns that it is replacing) has not been properly tested. I am amazed that this thing has been approved to go live when the basic HMI aspects are so poor. I wonder if the testing actually involved doing thigs like entering a cross-section of real 1771s (including the complicated ones) using real Servicemen (no, not the 'HR Professionals') to flag up problems like the hire car fuel issue.
SS
Join Date: Jun 2005
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They are taking the PYSS!
I'm expecting 'trubble at mill'. Have just got back from a stateside visit. Only, couldn't find restuarant that didn't add 18% grat on our tables of 8+. So left that on Bill. Also, sat with selection of Contractors and civil servants (ie MOD). They were also on actuals but had no capping.... just told to be sensible. There I was, limited to certain items on menus when they could, quite reasonably, have what they liked! How embarrassed was I? F****G embarrassed. And my how they laughed, and they had every right to! Now, I really don't need to eat a lot (Trust me) so kept down to single course + 2 Beers, still came to more than $31 and that was in a medium class place!! The rates will just not buy a 3 Cse meal + half bottle of wine... honest.
On IE, found myself logging everything I could, only to find when I got back that we were only entiltled to stuff mentioned above. (Not water??, that comes out of your daily Subsis rate!) Overall experience = CRAP!!! I have no objection to actuals (from a tax perspective they make sense). Indeed, our Finance chap is a Civvi Serv and he has no problems at all, only he is not capped. Imagine trying to have a £20 lunch + dinner in London. Whatsmore, he has also seen a saving because, generally, people don't want to eat like pigs every night. But whereas, rates and normal actuals allow you to have the odd 'nice meal', this system does not. I really have lost complete faith with the RAF Hierarchy on this one. I guess they cannot remember what it was like to be paid at lower rank rates and, therefore, don't give a damn. 'Jack!' springs to mind. Please Please Please bring back Leaders to our Force. Managers just say 'Yes Sir', Leaders fight the corner of their men. This latest fiasco will end in tears, if it hasn't already. Rant over!
Testing
On IE, found myself logging everything I could, only to find when I got back that we were only entiltled to stuff mentioned above. (Not water??, that comes out of your daily Subsis rate!) Overall experience = CRAP!!! I have no objection to actuals (from a tax perspective they make sense). Indeed, our Finance chap is a Civvi Serv and he has no problems at all, only he is not capped. Imagine trying to have a £20 lunch + dinner in London. Whatsmore, he has also seen a saving because, generally, people don't want to eat like pigs every night. But whereas, rates and normal actuals allow you to have the odd 'nice meal', this system does not. I really have lost complete faith with the RAF Hierarchy on this one. I guess they cannot remember what it was like to be paid at lower rank rates and, therefore, don't give a damn. 'Jack!' springs to mind. Please Please Please bring back Leaders to our Force. Managers just say 'Yes Sir', Leaders fight the corner of their men. This latest fiasco will end in tears, if it hasn't already. Rant over!
Testing
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Impact??
For want of a penny .....
I'm sure someone was asking what the impact was of all this bolleaux, particularly to ops. Do we have any airframes stuck overseas because JPA wouldn't let an advance of payments be issued and the crew's refusal to put the subsistence costs on their credit cards and claim it back on return? (This is a rumour network after all).
I have to go to MoD next week, but I doubt very much whether the actuals will cover my costs (assuming I can get into JPA)... should I cancel? This will, after all, save money!
STH
I'm sure someone was asking what the impact was of all this bolleaux, particularly to ops. Do we have any airframes stuck overseas because JPA wouldn't let an advance of payments be issued and the crew's refusal to put the subsistence costs on their credit cards and claim it back on return? (This is a rumour network after all).
I have to go to MoD next week, but I doubt very much whether the actuals will cover my costs (assuming I can get into JPA)... should I cancel? This will, after all, save money!
STH
The credibility of JPA is currently on a par with 2-Sh@gs and his cronies.
However, wouldn't it be refreshing if the head bluntie or even his boss..... were to make some official comment to the masses and explain exactly what is happening, but more importantly, what is being done about it.
However, wouldn't it be refreshing if the head bluntie or even his boss..... were to make some official comment to the masses and explain exactly what is happening, but more importantly, what is being done about it.
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Testingtheseatlimit
If I am ever in that position I will be paying on my GPC or corporate card and taking a copy of the menu.
Should the beancounters say tough on my return, I will refuse to pay the money back and then when they threaten to take it out of my pay, I will inform them that I will take legal action. By that time, so many will be in the same position, it will become a class action and they will lose as we will be able to categorically prove that as military personnel we are being discriminated against when compared without our MOD Civil Service colleagues and being placed in position which we cannot be reasonably expected to feed ourselves at an appropriate level.
Just my 2p worth!
HPT
If I am ever in that position I will be paying on my GPC or corporate card and taking a copy of the menu.
Should the beancounters say tough on my return, I will refuse to pay the money back and then when they threaten to take it out of my pay, I will inform them that I will take legal action. By that time, so many will be in the same position, it will become a class action and they will lose as we will be able to categorically prove that as military personnel we are being discriminated against when compared without our MOD Civil Service colleagues and being placed in position which we cannot be reasonably expected to feed ourselves at an appropriate level.
Just my 2p worth!
HPT
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To be fair, I think people at a pretty high level in the Project are putting out information, but by the time it gets to the workers it has been turned into a series of meaningless, vague platitudes. What's more, the few adminers that are left seem (to me at station level) to be working their bits off to try and sort out the massive mess that they have been dropped into.
The other thing here is that there are 2 separate and completely unrelated problems with JPA:
STH
The other thing here is that there are 2 separate and completely unrelated problems with JPA:
1. The system does not work.
2. The changes to entitlements have not been thought through or well-advertised prior to introduction. How long has the it taken for the actual caps to come to light? Even now, the info on here is more accessible than that at work!
Totally unacceptable, heads should roll, contract payments should be suspended, punitive damages should be paid by the contractor, Wayne Rooney should be fit for the World Cup .... STH
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SidHolding
Yes - I've not been paid your flying pay either - but I believe there's a guy working in CAOC 9 who's been paid about £8k of it (I am not even sure he's aircrew!).
STH
Yes - I've not been paid your flying pay either - but I believe there's a guy working in CAOC 9 who's been paid about £8k of it (I am not even sure he's aircrew!).
STH
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JSP752 does state that you can add gratuities to the bill but only at a rate of 10% (reference is something like 03.0111 - how sad is that!).
The civil servant's regulations states that you can only use PIE for certain things as well but is administered with much more common sense. I believe their system actually automatically adds in PIE for every day they are away.
Where do I stand if an advance that JPA says has been paid to me, but never arrived in my bank account, is taken back off my wages next month? Is that theft?
The civil servant's regulations states that you can only use PIE for certain things as well but is administered with much more common sense. I believe their system actually automatically adds in PIE for every day they are away.
Where do I stand if an advance that JPA says has been paid to me, but never arrived in my bank account, is taken back off my wages next month? Is that theft?
Join Date: May 2004
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Media & JPA
Originally Posted by Shadwell the old
Looks like I got out just in time in Feb this year. They do still owe me some LSSA which they told me will be paid "soon" through JPA!! Guess I wont hold my breath.
I have raised the issues with a local newspaper who are going to look at these postings before requesting "an official comment". My contact is very reliable. The nationals use this local newspaper as a source for stories.
Should be enough ammunition to get them started.
I have raised the issues with a local newspaper who are going to look at these postings before requesting "an official comment". My contact is very reliable. The nationals use this local newspaper as a source for stories.
Should be enough ammunition to get them started.