Still on my initial claim and have racked up more policy violations. Even though I can authorise my own claims, I now find that JPA doesn't recognise rank and my claims have to be approved by a cpl who doesn't know me. Said cpl had a problem with the claim and forwarded it to somebody else I don't know but he decided to reject the claim.
After 3rd time of being put on hold by JPACEC and then cut off, I managed to get through again and told the young chap that if he put me on hold and cut me off I would be most unhappy. After a while the ernest advice was to ask for assistance from my HR admin.
Explained that my HR admin helped me submit the claim ! Well I suppose I'd better submit a template then he advises. What's a template I enquired politely, Oh it's a formal request for expert guidance. Expect a reply within 24 hours but your claim has still been rejected.
I'm becoming a little frustrated
