RAF JPA Rollout
Join Date: Jun 2003
Location: Answers on a postcard to, er....
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Ah well, as we'd had the nice email saying self service clients could use the system 1200-1700 daily, I thought late Sunday afternoon may be a good time to try...
Logged on, no options available. Went to Pay and Personnel intranet page, only to find the system down for payroll business... Thought they'd sorted that last week?
Ah well, roll on Friday...
Logged on, no options available. Went to Pay and Personnel intranet page, only to find the system down for payroll business... Thought they'd sorted that last week?
Ah well, roll on Friday...
Join Date: Nov 2002
Location: UK
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I wonder if RAF News will actually run an article on the failure of JPA on its introduction?
Hmmm. We're more likely to see the headline 'Introduction of JPA Heralds New Era For RAF Personnel' with accompanying upbeat article.
Hmmm. We're more likely to see the headline 'Introduction of JPA Heralds New Era For RAF Personnel' with accompanying upbeat article.
Join Date: May 2001
Location: 53:09:50N 0:31:27W
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claims
..........and now I've been told that the UIN is preformatted and you cannot manually over-ride it. It you claim through a different UIN then you will need to print out the relevant JPA paperwork each time you claim, fill in the necessary details, attach the receipts etc and post it off to HR. Would it be too much to hope that with all these ‘improvements’ in modern technology, I would eventually get my receipts back in one piece?
Join Date: Jun 2001
Location: in my combat underpants
Age: 53
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I thought to myself:
"Here I am - having an 'al desko' lunch - I'll multi-task and head on over to JPA and try to sort out one or two things"
Nope.
Current access to JPA is as per the Business Continuity Plan.
Professional Users may access the system 0700-1200.
Self-Service Employees will be enabled at 1230.
i-Expenses will be enabled at 1330.
Self-Service Managers will be enabled at 1400.
Self-Service Users are not to attempt to log on at the present time.
There is a cake and @rse party going on!
"Here I am - having an 'al desko' lunch - I'll multi-task and head on over to JPA and try to sort out one or two things"
Nope.
Current access to JPA is as per the Business Continuity Plan.
Professional Users may access the system 0700-1200.
Self-Service Employees will be enabled at 1230.
i-Expenses will be enabled at 1330.
Self-Service Managers will be enabled at 1400.
Self-Service Users are not to attempt to log on at the present time.
There is a cake and @rse party going on!
Join Date: Mar 2002
Location: Several miles SSW of Watford Gap
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Originally Posted by plans123
I can't wait for the next round of AOC and PMA visits to units - Its going to be a scream..........
Join Date: Dec 1998
Location: Down Under
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where's my flying pay
Managed to log on at 1245 and check payslip for Apr. No sign of any flying pay on the payslip so called JPAC to be told that they would have to refer to back room staff as they couldn't see my payslip. I don't think I will be the only one who doesn't get flying pay this month.
HPT
HPT
Join Date: Nov 2004
Location: Lincs
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HPT,
same with me! I think this may impact all of us. Have tried to get onto JPA to use the iSupport forms (as phone calls or other emails are not accepted) but the system is down again!!!!!!!!!
BootFlap
same with me! I think this may impact all of us. Have tried to get onto JPA to use the iSupport forms (as phone calls or other emails are not accepted) but the system is down again!!!!!!!!!
BootFlap
Join Date: Mar 2004
Location: Turks and Cacos
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JPA itself is a modern, Commercial off the Shelf (COTS) self-service system which will modernize the way the Services conduct their personnel administration. Being a COTS product ensures that the most up to date practises are used and that the application is upgraded regularly in order to reflect statutory changes in legislation.
Join Date: Jan 2006
Location: Oxon
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Originally Posted by Lionel Lion
Mr Thickie question (OOA) - do we still receive a hardcopy payslip and P60?
Just managed to check (and printout) my pay statement before the system crashed again. Flying pay is there, but not substitution pay.
Anyone out there with a correct pay statement?
Guest
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No flying pay for me either! Sent in 'Service request' (yes I managed to stay logged on for that long) and enquired also about what they are going to do about the loss of interest if the money doesn't get to my account pronto.
Hopes: 2.
CBA
Hopes: 2.
CBA
Join Date: Mar 2005
Location: England
Age: 46
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Many people I know didn't get their flying pay (myself included). I received an email from WO PSF explaining that they're aware and we should have it by the end of the week.
Sid.
PS: My basic was wrong and I had some random deductions
Sid.
PS: My basic was wrong and I had some random deductions
Join Date: Aug 2000
Location: UK
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CBA - fat chance.
I don't doubt that the software is 'off the shelf' and fit for original purpose. However, the military procurement depts have a history of screwing around with off the shelf to 'customise' to their perception of our requirements [without, of course, consulting the end users].
I really do wish all of you the best of luck with this system [the latest national IT scandal, with many more to come - God, I wish I was an IT consultant! Money for old rope and no accountability if you screw up!].
I don't doubt that the software is 'off the shelf' and fit for original purpose. However, the military procurement depts have a history of screwing around with off the shelf to 'customise' to their perception of our requirements [without, of course, consulting the end users].
I really do wish all of you the best of luck with this system [the latest national IT scandal, with many more to come - God, I wish I was an IT consultant! Money for old rope and no accountability if you screw up!].
Join Date: Dec 1998
Location: Down Under
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I was out of the office today and was unable to log on to submit a Service Request about my lack of FP.
Additionally, I had a public Debt Recovery of £338 (haven't got a clue what its for!), as well as a Transition Family Charge refund of £174. I guess the latter is to make the SFA charges divisible by 12 more easily?
The £0.45 is for the Benevolent Fund I think.
Anybody got a clue what the Service Days Pay Giving is for?
I will email them tomorrow, but with a 3 month det coming up in 3 weeks time, if my pay ain't sorted I won't be going.
HPT
Additionally, I had a public Debt Recovery of £338 (haven't got a clue what its for!), as well as a Transition Family Charge refund of £174. I guess the latter is to make the SFA charges divisible by 12 more easily?
The £0.45 is for the Benevolent Fund I think.
Anybody got a clue what the Service Days Pay Giving is for?
I will email them tomorrow, but with a 3 month det coming up in 3 weeks time, if my pay ain't sorted I won't be going.
HPT
Join Date: Apr 2002
Location: neither here nor there
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Although it seems that I now don't get my pay statement through the post but have to 'go online' for it (sorry, bit of a traditionalist), I'm also interested if this thing can work out my annual increment + flying pay + pay rise and divide by 12. Should be interesting to see how accurate it is!
Also being OOA, if the cash doesn't bank on the 30th my mortgage company will be very happy......not.
Thankfully I'm glad we've got our OOA JPA terminal for me to check.........doh no we haven't.
Biggest c0ck up since Kate Moss asked me to bed.
Also being OOA, if the cash doesn't bank on the 30th my mortgage company will be very happy......not.
Thankfully I'm glad we've got our OOA JPA terminal for me to check.........doh no we haven't.
Biggest c0ck up since Kate Moss asked me to bed.
Join Date: Dec 1998
Location: Down Under
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LL
I have the same concerns about the system keeping track of increments, promotions, SFA changes and the like and to be honest, as the payslip just shows totals which are not marked with so many days at that rate and so many at this rate etc, I guess we'll never really know if our pay is correct.
I have the same concerns about the system keeping track of increments, promotions, SFA changes and the like and to be honest, as the payslip just shows totals which are not marked with so many days at that rate and so many at this rate etc, I guess we'll never really know if our pay is correct.
Join Date: Dec 2000
Location: Oxfordshire
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No Flying pay as well. OC PMS has told us that we will be unit paid and that all charges incurred and interest no received will be refunded to us. I am waiting for this in writing!!
Is everyone on det aware of these problems. Everyone publish this as far and as wide as possible.
Is everyone on det aware of these problems. Everyone publish this as far and as wide as possible.