claims
..........and now I've been told that the UIN is preformatted and you cannot manually over-ride it. It you claim through a different UIN then you will need to print out the relevant JPA paperwork each time you claim, fill in the necessary details, attach the receipts etc and post it off to HR. Would it be too much to hope that with all these ‘improvements’ in modern technology, I would eventually get my receipts back in one piece?