RAF JPA Rollout
Join Date: Sep 2000
Location: The Road to Nowhere
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Hi Spotter
Nearly right old chap, you forgot to include the network people whose fault it also won't be, the PC providers, whose fault it won't be (all purchased to DII spec! From the DGICS Catalogue so it must be compliant and it only cost 3-times more than at PC World!). The idea of a couple of networks (one light one dark) off which we hang all systems is all very well, but it simply allows one bunch of unqualified individuals to blame another bunch of unqualified people who aren't part of the same organisation/contract so have nothing to gain.
Naiively, I was somewhat surprised to find that one chap who came to fix a Dark-side PC at my work had never even seen one before. In fact, he'd come straight from another 'managed service' job in one of the Newcastle Job Centres. He couldn't get the box open until I showed him how! Left two hours later scratching his head and muttering about the fibres/NICs/IPs/BIDs/Routers being the wrong for the system. What was actually needed was the details of the WINSERVER to be typed into the thing so it knew where to look when it was switched on. Did it myself in the end. Nice one Fu***su, thanks for managing our service for us.
Sorry about all that. Got a bit carried away. It's the frustration of not being able to log-on to JPA. I have asked OC Personal Admin Support Flight Sqn what the Stn Business Continuity Plan Says about all this.
STH
Nearly right old chap, you forgot to include the network people whose fault it also won't be, the PC providers, whose fault it won't be (all purchased to DII spec! From the DGICS Catalogue so it must be compliant and it only cost 3-times more than at PC World!). The idea of a couple of networks (one light one dark) off which we hang all systems is all very well, but it simply allows one bunch of unqualified individuals to blame another bunch of unqualified people who aren't part of the same organisation/contract so have nothing to gain.
Naiively, I was somewhat surprised to find that one chap who came to fix a Dark-side PC at my work had never even seen one before. In fact, he'd come straight from another 'managed service' job in one of the Newcastle Job Centres. He couldn't get the box open until I showed him how! Left two hours later scratching his head and muttering about the fibres/NICs/IPs/BIDs/Routers being the wrong for the system. What was actually needed was the details of the WINSERVER to be typed into the thing so it knew where to look when it was switched on. Did it myself in the end. Nice one Fu***su, thanks for managing our service for us.
Sorry about all that. Got a bit carried away. It's the frustration of not being able to log-on to JPA. I have asked OC Personal Admin Support Flight Sqn what the Stn Business Continuity Plan Says about all this.
STH
Join Date: Sep 2000
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IMPACT
Sorry again for my last rant.
I know there's lots of comment on here about the problems we are experiencing at the moment, but has anyone actually had to stop doing something, cancel a det, change plans or whatever because of JPA? In my ops world we are used to pragmatism, so used paper forms to record leave over Easter etc etc, and and I guess we'll continue to do so.
Has anyone started collecting data about the actual impact of this debacle?
STH
I know there's lots of comment on here about the problems we are experiencing at the moment, but has anyone actually had to stop doing something, cancel a det, change plans or whatever because of JPA? In my ops world we are used to pragmatism, so used paper forms to record leave over Easter etc etc, and and I guess we'll continue to do so.
Has anyone started collecting data about the actual impact of this debacle?
STH
Join Date: Oct 2000
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I personally am keeping a running log of my attempts and failure or otherwise (a little anal of me yes), but when the total time waste gets to longer than 24 hours, I intend to formally raise it. So far It is 1:10 against JPA being successful from the times I commenced entering my user and PW. Recommend others do similar (noting actual time etc...). At this rate I should have wasted 24 Hours within 2 months. During the same time I will have at least corrected the name of my NOK.
Join Date: Jan 2006
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Originally Posted by Roland Pulfrew
Farrier. OK I'll bite! Somewhat disingenuous! Senior Responsible Officer for JPA = AMP. AMP is an...................Engineer!!
IIRC AFB actually comprises 12 members, 5 politicians, 1 civil servant and 6 RAF personnel.
Mind you I have had my password for over a week now and still have not made it TO, let alone past the login screen!!
IIRC AFB actually comprises 12 members, 5 politicians, 1 civil servant and 6 RAF personnel.
Mind you I have had my password for over a week now and still have not made it TO, let alone past the login screen!!
CURRENT AMP is an Engineer . . .
AMP who instigated JPA WAS aircrew . . .Monsieur Francais - Helicopter mate.
Hellbound
Join Date: Mar 2006
Location: Blighty
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Interesting that the JPA status page shows performance as Amber...
"Intermittent problems or slow response"
..while telling you that there is still no availability for self-service users.
Smacks of Alastair Campbell to me - 'I can confirm that the 1 user permitted access to JPA finds it a joy to use...'
"Intermittent problems or slow response"
..while telling you that there is still no availability for self-service users.
Smacks of Alastair Campbell to me - 'I can confirm that the 1 user permitted access to JPA finds it a joy to use...'
We have just been told to forget it TFN. Too many snags, only log in between 1200 and 1700, help lines useless because they rely on access to sort the problems, don't bother trying to change personal details etc etc.
All this from our newly formed 'Human Resources Dept'. Oh yes, and they say these problems were completely unexpected!
All this from our newly formed 'Human Resources Dept'. Oh yes, and they say these problems were completely unexpected!
Join Date: Dec 2002
Location: UK
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H'mm - just found this pearl:
http://www.eds.com/services/casestud...oads/afpaa.pdf
Uh huh. EDS will give us a system that lets some people log on today and some more tomorrow - measured. Today you can log on, and tomorrow you might actually be able to access some useful apps, like put in leave (couldn't do that today, despite trying about 20 times) or look at my pay slip (ditto) - evolutionary.
I suppose they are meeting existing service levels - only its not because the clerks are off on a tea break or 'having a fag', or PSF is closed for 50% of the time so that the poor overworked souls can catch up on paperwork, its because EDS couldn't take a working application from Oracle, match it to working hardware form HP and actually make a distributed database work!
http://www.eds.com/services/casestud...oads/afpaa.pdf
EDS is taking a measured, evolutionary approach. This will help AFPAA meet its prime objective of maintaining existing service levels with minimal disruption as the new solution is phased in.
I suppose they are meeting existing service levels - only its not because the clerks are off on a tea break or 'having a fag', or PSF is closed for 50% of the time so that the poor overworked souls can catch up on paperwork, its because EDS couldn't take a working application from Oracle, match it to working hardware form HP and actually make a distributed database work!
Join Date: Mar 2003
Location: Australia
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A JPA First ????
I have managed to successfully submit a claim on JPA this week. Is this a first for the RAF ?
Obviously I have not actually had any money paid into my bank account yet, and as JPA was down this afternoon (self-service users between 12-1700?) I was not able to check the status of my claim, so that will have to wait till Monday.
I live in hope and await Monday morning with interest.
Y_G
Obviously I have not actually had any money paid into my bank account yet, and as JPA was down this afternoon (self-service users between 12-1700?) I was not able to check the status of my claim, so that will have to wait till Monday.
I live in hope and await Monday morning with interest.
Y_G
Join Date: Aug 2002
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Hi Gang;
Tried again today...in the 12-1700 self-user window...
Result...SNAFU
Thumping the monitor a couple of times didn't help either!!!
B*ggered up HTD travel claim still pending I assume...no Plods at the door yet!!!
More LAter;
'J' Bloke!!
Tried again today...in the 12-1700 self-user window...
Result...SNAFU
Thumping the monitor a couple of times didn't help either!!!
B*ggered up HTD travel claim still pending I assume...no Plods at the door yet!!!
More LAter;
'J' Bloke!!
Join Date: Apr 2006
Location: Awaiting Redundancies
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Does anyone know if the rumour is true that several units have pulled out of trying to get JPA going and are back on the old system.
My sources tell me Honington has done this.
Or maybe it's just because the Regt can't use computers yet...
ouch
My sources tell me Honington has done this.
Or maybe it's just because the Regt can't use computers yet...
ouch
Join Date: Apr 2000
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I have received an expenses payment via JPA, is this a first? It was for only £7.34; it did take nearly 2 hours to input the claim and 12 days to get to my account - not quite the advertised timesaving and speed.
PM
PM
Last edited by Pie Man; 22nd Apr 2006 at 09:59.