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Pay As You Dine has emptied the Dining Room(Of diners)

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Old 30th Jul 2005, 22:14
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From what I saw during recent visits to other messes, PAYD varies in its implementation.

PAYD is fine in principle, and might be OK for mess members if it applied only to the dining, but in some places it is actually being implemented as 'Pay As You Mess'. It is not self-financing, so the bean counters are having to offer other mess services as potential 'cash cows' to make the tender process attractive (or even possible). I am, in particular, referring to the Bar being handed over to the likes of Eurest and SerCo, and the ability to charge whatever they like for Dinner Nights (staff gratuities?).

How long before cleaning becomes an added extra?

STH
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Old 31st Jul 2005, 14:20
  #22 (permalink)  
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At the risk of travelling old ground, PAYD was introduced at Luqa in 1974. You paid for everything, pat of butter, slice of bread etc but only at lunch. This then set the pattern that has existed in in all the RAF messes that I have visited since. Breakfast and Dinner are within the daily 'core' menu and lunch is at cost. True the livers-in still pay for the Friday night and Saturday/Sunday core that they do not eat.

But where confusion arises is the use of the phrase PAYD.

What we had from 1974 was OLD PAYD. What we have now is NEW PAYD. The two are chalk and cheese.

What we wanted was OLD PAYD where, as a liver-in, you did not pay for the 5 weekend meals that you might miss.

NEW PAYD is an entirely different beast. NEW PAYD is a Private Finance Initiative to provide bars, coffee shops, airmen's clubs, canteens, messing etc all within a capped profit margin.

This is then delivered not per unit but per group of units. The contractors are thus asked to bid for a group of units for the next N years and the liklihood that some of them will close in the next year or two or their populations will change drastically.

The reason for the hold is simply that no contractor would bid for a contract involving, say Leeming, when we do not know the future of RAF Leeming in the RAF ORBAT.

So remember NEW PAYD has b*gg*r all to do with allowing the squaddie not to pay for meals he does not eat and is everything to do with allowing the contractor to run coffee bars, feeders, etc.

Why not go the US route and let B*gg*r K*ng run a fast-food joint? Why not run a system, again US, where the core facility serves 'tea' from 5-6 but is then let to another group to run from say 7-10. The latter could serve food that people want when they want it and employ 'self-help' staff.

One problem of course is the minimum wage and income tax which would stop moonlighting at low wages.
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Old 1st Aug 2005, 14:46
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Gents

A while ago (Mar/Apr 04? IIRC) there was a long topic on PAYD, which discussed at length the pros and cons. At the time many of the contractors bidding for PAYD were beginning to realise that there was not enough profit to be had from the catering only side (our infrastructure in many cases is too old and the companies have to spend loads to get the kitchens etc up to scratch before they can even start selling food). Henlow and Leuchars were up and running and living-in members were voting with their feet. I believe it took Henlow over 18 months before it returned a profit – not exactly likely to keep the shareholders happy!?! Ask anyone who lives in or who has visited what he or she thinks of the standards of food!! Is this because they have had to cut quality and quantity to make a profit? The contractors started to realise that one of the ways of making a profit was by taking over all bars on station and any rival catering outlets.

With the bars (and remember this may include Sqn bars and possibly even flt / sqn / regt tea bars, anywhere that there is “competition”) the contractor sees the opportunity of boosting the meagre, and reducing? profits from the catering. The plan would be for the contractor to set prices and then split the profits 4 ways (depending upon the number of messes on base) - one unit for the contractor, one unit for the O's Mess, one unit for the SNCO's Mess, one unit for the Junior Rank's Mess, and one unit for the contractor. Therefore if you live on a base with a disproportionate number of members in one particular mess the most profitable will be subsiding the least profitable and all will be subsidising the contractor and his shareholders!! Bar profits will need to go up (for the contractor to make his share of the profit, and it may not be a small increase!). Bar usage will probably decline because one of the benefits of “our Mess” is we set the profits, so we can keep the profits as low, or as high, as we want. Want an example? Cost price of a barrel of beer is about £55 – 60 + VAT depending upon supplier, 88 pints to a barrel, selling price in the Mess bar £1 to £1.50 depending upon GPP, selling price on the high street £2 – 3 per pint depending upon location. Reduced bar profits due to reduced usage equals less subsidy to other functions (remember we actually get some of our profit back). Profits will also be split amongst the other messes so the chances of your particular mess subsiding functions, such as a Summer Ball, will also be reduced. Therefore Mess functions become more expensive and yet another nail goes into the coffin! Now we have lost our dining rooms, our bars become less attractive and our functions get more expensive – great, a step forward! Remember as well if you put on a ‘leaving barrel’ or a promotion barrel your Sqn will probably charge you cost price, but if you HAVE to buy that through the PAYD Contractor you will be paying commercial rates! Another nail in the coffin of service life?

Sadly for all those young livers-in who always complain about paying for meals they do not take (I am guilty I was one of those young livers-in once) the way forward has been for PAYD (or Save As You Starve). Unfortunately the ultimate consequences HAVE NOT BEEN THOUGHT THROUGH!

This will be the death of Messes yet another bit of Service Ethos (which our Airships, Generalships and Admiralships bang on about but never actually protect) will be destroyed probably never to return. I understand that the PAYD roll-out has been stopped in HMFC, so it is not too late, but don’t hold your breath. And to those who say they would rather go out and eat a curry, or a kebab, that is of course great if you happen to be stationed in an area close to a large town or civilisation. The cost of doing that every night will soon add up to a lot more than the 7-days a week food charge! If you want to eat in fast-food restaurant every night of the week, then I suggest you watch the TV programme “Super-size me”. I for one do not!
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Old 1st Aug 2005, 15:56
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Unfortunately the ultimate consequences HAVE NOT BEEN THOUGHT THROUGH!
How very true - but sadly that's a reoccurring theme these days.

Whether it's the rush towards new catering, new pensions, rationalisation, re-organisation or even PPP/PFI deals for the provision of military capability or training, the full impact of decisions just does not seem to be grasped or understood!

What's worse is that we seem to be pushed into some of these decisions as a result of earlier decisions that had not been thought through either. It's like a very big snowball that's rolling down the hill and getting bigger and faster by the minute! But fortunately, when they see it coming towards them, most very senior officers standing at the bottom of the hill seem to be able to step aside at the last minute.

Last edited by LFFC; 1st Aug 2005 at 17:33.
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Old 1st Aug 2005, 16:13
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To add to all the woe regarding PAYD

The Charity Commission is reviewing all organisations that claim charitable status - I believe that RAF Units and Messes received some benefit from this. Not being a bean-counter, I nevertheless believe that this will impinge with yet more financial penalties on the Messes and their inmates.

I sincerely hope that I'm wrong ... perhaps there's someone who might put the record straight.
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Old 1st Aug 2005, 18:31
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I have heard horror stories from one unit where PAYD has been introduced - apparently communal kitchenettes and similar cooking facilities have been removed at the behest of the contractor, and moves are afoot to ban livers-in from having microwaves in their rooms. If true, this is nothing short of an abuse, although I must say I'm not entirely surprised. It's not the first time the heirarchy have sold us down the river to cover up an abject f**k-up.

My advice - should this not be stopped in its tracks as it should be - would be a complete boycott of ANYTHING run by these contractors. They will probably get away with destroying our long traditional methods of dining, since there are always other options and they will soon get the message when the dining rooms of messes up and down the country empty out.

HOWEVER - a word of warning to anybody involved in administering this fiasco- If you attempt to f**k with Sqn bars, YOU WILL HAVE A SH*TSTORM ON YOUR HANDS.

Having said that, they can always go underground and be stocked with duty free, or by other commercial methods.

Remember, contractors, your profits will be in our hands. WE are your ONLY customers - its not as if you can put signs up outside camp and attract more in. Piss us off, and you will be out of business. If you raise bar prices, we will simply bring our own booze into the bar from other sources and drink it under your noses, and there will be NOTHING you can do about it - it is NOT a pub that you can run as you see fit, it is OUR bar, regardless of who runs it - it belongs to the mess members, and always will.

Think about that before you bid for contracts.

16B
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Old 1st Aug 2005, 21:04
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Normally I take anything 16B says with a pinch of salt (£0.03 plus VAT at a contractor run Mess near you), however, on this occasion he is absolutely right!

The last time I 'existed' (I hesitate to say 'lived') in an Officers' Mess was 1984. I used to get annoyed about paying extra messing for meals I didn't eat; for example, have breakfast on Monday, luncheon on Tuesday and dinner on Wednesday and you paid 3 days' extra messing. Have all the meals on just 1 day and you paid only 1 day's extra messing.

Then there was a breakfast at RAF Wattisham which I well remember a couple of years earlier. The Stn PEdO was attacking a quivering mound of dead pig and egg with all the extras. Cost to him, being a beanstealer? Nothing. Sat next to him was a delightfully petite Air Traffickerette who was nibbling a piece of toast. Cost to her? A full day's messing plus extra messing. What utter bolleaux!

The problem is entirely down to the creeping cancer of contractorisation and lack of firm direction. They should be booted firmly up their corporate jacksies and TOLD what to provide!

Not my problem any more as mere civilian filth. But if I had to suffer such nonsense, I'd walk into the dining room and pick up a plate and some cutlery, then set up my barbi' on the grass in front of the mess. When I'd finished, I'd dump the dirty crockery and cutlery on a dining room table for the thieving contractor to wash up. (If it was raining, then I'd use an electric wok in the dining room instead of the barbi')..

Which utter f***wit allowed 'pay as you dine' to be implemented in such a ridiculous way?
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Old 2nd Aug 2005, 03:24
  #28 (permalink)  
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Beagle the utter f**kwits who implemented the scheme were members of the GD Branch - I know, I was at MOD at the time. So please, no more talk about blunties and beancounters!

But to be fair - MOD were telling people (via the AMPLT tours) that it would bite everyone on the bum if it were introduced but there were too many people out there who couldn't see beyond their nibbled piece of toast to see the big picture. Ergo, the decision makers caved in to the popular vote. Ah well, that's democracy for you.

This all seems to be similar to the "thin tie" debacle. Ties used to be of a reasonable width and then came the civvy fashion for thin ties. AMPLT teams were beseiged with moans about the width of ties and after a few years eventually the width of ties were changed to a thinner version. Yep, you've guessed it. By the time that contracts were let and the ties introduced into clothing stores the fashion had come around full circle and wider ties were now being called for.
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Old 2nd Aug 2005, 08:38
  #29 (permalink)  
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Allan907 you are right but the fact remains that Beags is too.

What we wanted was NOT to pay for what we did not get.

What they are getting is the right to PAY for everything inside the wire at outside prices.

I was in a MOD canteen the other day. Only reason it ran out of food was the London bombing that advised people to stay in the building. The food was c**p but cheaper than outside.

What PAYD will provide is either cheap c**p or expensive outside quality and prices. As the profit is limited by contract you can guess which will be top dog. (Beef too expensive).

BTW, the cas allowance for food for a police dog is about 3 times the allowance for the handler.
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Old 2nd Aug 2005, 09:12
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For those who are lucky enough not to have experienced PAYD, here's what it's like in the Wardroom. It's just like a Litte Chef or Motorway Services Cafe. You walk through the servery and choose what you'd like to eat. At the far end there's a lady sat at a till who checks what you've chosen (toast / no toast etc), types it into the till and you pay her cash (or swipe card). The ethos of the people who work here is the same as in a Motorway Cafe. No pride in the establishment what-so-ever, it's just a cheap cafe to them. I'm looking forward to being back on board to enjoy service by peope who care/understand service ethos and every penny isn't counted.
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Old 2nd Aug 2005, 09:20
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With my age and financial state I have a good few years of living in to do before I buy the first Speed Estate.

I would much rather pay a regular mess charge to retain the mess atmosphere and quality of service than only be charged for the service that I use, if it means sacrificing the quality of the service.

I think there is one recurring theme coming out in this thread… We need a happy medium. Mr Beags hit the nail on the head – as long as the service is being contracted out to a profit making organisation, we are not going to find that happy medium.

NFS
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Old 2nd Aug 2005, 11:30
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PAYD

Gents, for once I am not slagging off the officer corps. However from the tone of the posts here most of you are from the commisioned class. Let me assure you if you think you have it bad in your dining room's check out the lad's. Just returned from Halton where the WO & Sgts dining room resembles a "Happy Eater" complete with tills. As a "phase 3" trainee I was entitled to the core menu FOC. However by the time the food police had served me it was hardly worth the wait! I am not a big eater at the moment due to a training regime but I had to bring loads of fruit from home as it is not on the core menu. The JNCO's on our course were treated like children in the mess and to cap it all, although they were in one of the new super blocks, the kitchens were locked! How's that for choice. Peg's burger van is still there but now she works for ESS (however she hasn't put her prices up Hoorah!) and the "butty van" is also run by ESS, wheres the choice! The problem is, the PAYD as we have it now is not what people wanted, they wanted money back for not eating. So why not put in leave passes as "not required for duty" at weekends and let PSF (or JPA) work out how much you get back. Bottom line, no one sat the whingers down and pointed out the reason they were fed so well (when they were there) was because not everyone went to every meal, therefore the chefs were able to use their £2.50 (ish) a day to give an excellent service for the money. If you want to see the proof go the Brize Nortons airmens mess, as I did recently, and see the superb service and excellent food the service caterers give.
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Old 2nd Aug 2005, 12:09
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IMHO the fundamental issue is that the MOD has a responsibility to ensure that it's "troops" are fed correctly. Just the same as they provide Medical and Dental cover, nutrition is just as important if not more. If airman/soldiers/sailors are not eating correctly then they cannot possibly be at their fighting peak. Our men and women should not have the choice of not eating/eating cr@p. One of the worst things I have seen is women living on Pot Noodle and Irn Bru. Then we wonder why our people are de-motivated and have no energy.

I freely admit that a well run organisation can have a superb facility but Jack/Percy/Cyril will always rather spend his/her cash on beer instead. Take the money at source and they have less option.
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Old 2nd Aug 2005, 13:16
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Quite possibly a simplistic view (sometimes the best view I find..) I eat in the mess maybe twice a month and settle up on my mess bill at the end of the month. It takes 1 maybe 2 mess clerks to sort out the bills each month, why not the same for the Junior Ranks?
I spent time on a course about 6 months ago with a Catering Clerk (I thought they'd all gone, but there you go) involved in PAYD. He said the concept was good, but it was failing at implementation - and that’s coming form someone who's job it is to get it working!!.

Someone who wears alot of scrambled egg should start to think about getting Jamie Oliver and Gordon Ramsey in to sort this mess out.
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Old 2nd Aug 2005, 16:05
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Quote:
Someone who wears alot of scrambled egg should start to think about getting Jamie Oliver and Gordon Ramsey in to sort this mess out.


I think someone has. Over the last month at the RAF's premier rotary base, Celeb chefs have been providing reciepies for the A'la carte menu.

Last week Gordon Ramsey was the celeb. I must congratulate the mess staff on replicating his signature dish, 'Chicken F**king Tikka'. It was very nice.
Strangely, this week Jamie Oliver is providing the menu!!
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Old 2nd Aug 2005, 17:42
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Celeb chefs have been providing reciepies for the A'la carte menu.
Is this for real? Is it for some kind of TV show?
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Old 2nd Aug 2005, 18:40
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So does the RAF's premier rotary base have RAF Slop Jockies in all of its messes or is it contractorised?
Personally, I've always found our Slop Jockies provide a better menu than A.N Contractor.
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Old 4th Aug 2005, 03:55
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Angry PAYD is a waste of time...

Some people on this topic have pointed out that PAYD was what we, the consumers, requested.

This is to some extent true. Those people at bases/units where the catering became private and dispensed with service chefs are the ones who have requested it.

This is because the civilian companies who took over tried to provide the cheapest service they could get away with and as a result the quality of food and standard of food preparation dropped immensely. Therefore people stop eating and resent paying for poor food that they only eat occasionally.

However, if you go to units where you still find service chefs you will find a completely opposing view. I don't know if anyone's eaten at Kinloss recently but the food is out of this world!

I personally believe that people are prepared to pay...providing the food is worth paying for...I would even pay more here at my unit if it meant we returned to a Service catered mess and the food was raised to Kinloss standard!

I leave you with a little known fact...a large percentage of the money we contribute to our food charges per month actually goes on feeding those on OOA detachments. This is one of the main reasons why PAYD has been suspended as they do not know where they will get the money to feed those out of area...that and the fact that the system doesn't bl00dy work! Now I don't know what the rest of you think but if the government want us to go to war that's one thing...but paying for it as well?...I think that's a bit much!
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Old 4th Aug 2005, 04:30
  #39 (permalink)  
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Feeding the military should be done by the military, for the military as it always traditionally was done. All living-in personnel should be fed by military cooks using the unit's own allocated ration allowance. There is a reason why the military were always provided with rations out of the military budget and that reason has never changed.

An army still marches on its stomach.

Stax mentions Halton. I was there not long ago for a reunion. We were treated to a snack in what we knew as No.2 Wing Apprentices Mess and were amazed to find it looked and smelled exactly as it did all those years ago. The officers mess has on the other hand, deteriorated considerably. Its just a crumbling old ruin today. The once beautiful and atmospheric dining room is a shambles and the bar simply isn't fit to drink in. A 'Happy Eater' would perhaps, be something of an improvment.
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Old 4th Aug 2005, 07:13
  #40 (permalink)  
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Adding to Plans123, a large Typhoon base somewhere in eastern England also serves superb food. They just put out a bulletin saying the the large Tornado Interceptor base also has PAYD problems and that the whole issue is back in the melting pot to consider decoupling messing (mandatory) from leisure (optional).

What I said earlier about OPAYD (people want) and NPAYD (that people wanted because they thought it was OPAYD)
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