Aussie Businessmen set to sue Etihad
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Sorry you had a bad experience with our crews guess it could happen anywhere...lots of our more experienced crews are leaving to EY....what does that have to do with your experience on GF?? other than the same crews you commented on above will now be serving you on EY..sad to see some of them leave, others not so sad...
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I had an excellent two flights on GF, the check-in girls and the cabin crew were pleasant and efficient. Best curries I've ever had on an aircraft. Unless something has changed in the last three years, I'd fly GF tomorrow.
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Back to basics, the yobbos obviously stuffed up badly. Possibly the UAE legal system got a charge wrong. If they hadn't been acting up this thread would never exist.
Simple, behave on aircraft!
And when in Rome do as the Romans (read UAE) and yes I live here so I DO know what goes on...
Simple, behave on aircraft!
And when in Rome do as the Romans (read UAE) and yes I live here so I DO know what goes on...
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Chill out...
Mustapha and Co., read again my post.
I work in a proffesional way and I was trained in an excellent way by the airline (like my colleagues). I was not in that flight but I was in many like this one.
The moment this paxs touched the poor cabin crew, this man got his ticket to prision, NO ONE HAS the right to touch/jump/attack or whatsoever. I repeat, that girl could have been your wife, girlf, mother or daughter. I said and I repeat, f@ck this pax (due to his behaviour).
For the rest, I work as my team, with very high standards, paxs leave our flight with a wonderfull smile. I never am arrogant to my customers, never, we are providing a service and our goal is to keep them satisfied.
Alcohol on Board:
It is hard, but as a customer you have the right to drink, because it is part of our service (not to get drunk).
Having a drunk pax at FL390 is very disgusting for the crew, the paxs and the safety of the flight.
A pax can have loads of drinks before boarding the plane, can even drink a full bottle of vodka (from the airport dutyfree) while seated in FirstClass, can ask his wife to get more drinks, can ask different crews for a glass of champagne (we try to comunicate each other regarding how many drinks are serve to Mr X or Ms Y) there are many tricks that this paxs can do that make it so hard to realize when is already late. But this happens only few times. Unfortunately this time it went to far.
If you approach a customer (holding the management pressure on your back) and you explain him/her that there wont be anymore drink, he/she will think that you r saying he/she is drunk (and she/he is) then the pax explode and we (crew) loose.
There are different methods to stop this, the famous one is the "4 D's".
But since the topic we want to discuss in this forum is regarding the UAE LAW and not the service/professionalism of the crew nor behaviour of the paxs. That is why I came with the cocaine example, I should not use cocaine but it was the first example came to my mind.
The point is the airline is offering (which according to local laws) something illegal (alcohol). So there is a big problem here, or either the law is adapted to western type of law or the service is adapted to the local law.
For ANSA, Musty and Sindwhatever, stop the agression, you can discuss about the topic but without being agressive, if you start the bulls#it of EYSheila, Chicken or Beef, shame on you etc... I can say that in bed Musty was so bad that I turned lesbian... that Ansa has it to small that I couldnt feel it and etc... so I do not want to start arguing like a stupid teenager with you guys, first of all respect me, yourself and the readers of this forum. Second, continue with the topic.
EYGirl.
PS: sorry my spelling, english is not my mother language.
I work in a proffesional way and I was trained in an excellent way by the airline (like my colleagues). I was not in that flight but I was in many like this one.
The moment this paxs touched the poor cabin crew, this man got his ticket to prision, NO ONE HAS the right to touch/jump/attack or whatsoever. I repeat, that girl could have been your wife, girlf, mother or daughter. I said and I repeat, f@ck this pax (due to his behaviour).
For the rest, I work as my team, with very high standards, paxs leave our flight with a wonderfull smile. I never am arrogant to my customers, never, we are providing a service and our goal is to keep them satisfied.
Alcohol on Board:
It is hard, but as a customer you have the right to drink, because it is part of our service (not to get drunk).
Having a drunk pax at FL390 is very disgusting for the crew, the paxs and the safety of the flight.
A pax can have loads of drinks before boarding the plane, can even drink a full bottle of vodka (from the airport dutyfree) while seated in FirstClass, can ask his wife to get more drinks, can ask different crews for a glass of champagne (we try to comunicate each other regarding how many drinks are serve to Mr X or Ms Y) there are many tricks that this paxs can do that make it so hard to realize when is already late. But this happens only few times. Unfortunately this time it went to far.
If you approach a customer (holding the management pressure on your back) and you explain him/her that there wont be anymore drink, he/she will think that you r saying he/she is drunk (and she/he is) then the pax explode and we (crew) loose.
There are different methods to stop this, the famous one is the "4 D's".
But since the topic we want to discuss in this forum is regarding the UAE LAW and not the service/professionalism of the crew nor behaviour of the paxs. That is why I came with the cocaine example, I should not use cocaine but it was the first example came to my mind.
The point is the airline is offering (which according to local laws) something illegal (alcohol). So there is a big problem here, or either the law is adapted to western type of law or the service is adapted to the local law.
For ANSA, Musty and Sindwhatever, stop the agression, you can discuss about the topic but without being agressive, if you start the bulls#it of EYSheila, Chicken or Beef, shame on you etc... I can say that in bed Musty was so bad that I turned lesbian... that Ansa has it to small that I couldnt feel it and etc... so I do not want to start arguing like a stupid teenager with you guys, first of all respect me, yourself and the readers of this forum. Second, continue with the topic.
EYGirl.
PS: sorry my spelling, english is not my mother language.
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EY girl,
There is a famous saying: Keep your mouth shut and appear stupid or open it to prove it!
Do yourself and your colleagues a favour, don't try and justify yourself or your inability to spell in english, no one needs to hear it, your previous posts show that you represent exactly what passengers should fear when flying with us, a total lack of respect.
It is not your decision whether we serve or not serve, you are employed to carry your duties out and from what I read, you don't even have the mindset to do just that.
So spare me the rethoric of quality training, because if so, your attitude is a poor reflection of that!
Bye!
And by the way Sheila, it's: "Beef or Chicken, or veg or non veg"
There is a famous saying: Keep your mouth shut and appear stupid or open it to prove it!
Do yourself and your colleagues a favour, don't try and justify yourself or your inability to spell in english, no one needs to hear it, your previous posts show that you represent exactly what passengers should fear when flying with us, a total lack of respect.
It is not your decision whether we serve or not serve, you are employed to carry your duties out and from what I read, you don't even have the mindset to do just that.
So spare me the rethoric of quality training, because if so, your attitude is a poor reflection of that!
Bye!
And by the way Sheila, it's: "Beef or Chicken, or veg or non veg"
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Respect must be earned
EY Girl,
"For ANSA, Musty and Sindwhatever, stop the agression, you can discuss about the topic but without being agressive, if you start the bulls#it of EYSheila, Chicken or Beef, shame on you etc... I can say that in bed Musty was so bad that I turned lesbian... that Ansa has it to small that I couldnt feel it and etc... so I do not want to start arguing like a stupid teenager with you guys, first of all respect me, yourself and the readers of this forum. Second, continue with the topic."
There was a presenter in Australia years back called Derryn Hinch he used to always start his current affairs by saying "Shame... Shame... Shame..." Shame on you Musti or ANSA! I thought the Aussies are better than that..Bad in bed?? Turning the poor EY girl to lesbian?? Too small that the poor EY girl could not feel it!!??
EY girl don't worry - there are plenty of hamoor in the gulf you know...
On a more serious note; EY girl I think you are going from bad to horribly bad.You are THE shining example of extremely bad EY girl behaviour. You are a real shame to that uniform. You obviously have placed yourself in the picture of what the cabin crew should not do, be or behave.
Your examples are stupid, your language is vulgar and obviously your promiscuous daily habit is just one of the truthful points which Musti had raised on this forum about some of EY promiscuous habits with their bosses. Furthermore with your remarks "I repeat, that girl could have been your wife, girlf, mother or daughter" I would be too ashamed to have you as a colleague let alone a sister.
As for your remark "I work in a professional way and I was trained in an excellent way by the airline (like my colleagues)." God help us all, and this is what I have been saying all along that it is poor quality cabin crew like you which gives other EY crew who are very good, and very nice a bad name.
I have to agree strongly with the Musti remarks to you
*EY girl take that bubble gum out of your mouth before opening it.
*In the meantime, do yourself and your employer a favour, keep your comments to yourself.
Finally respect must be earned not given.
Sindwhatever (Sinbad the sailor man toot toot!)
Safe and Happy flyinf to all
"For ANSA, Musty and Sindwhatever, stop the agression, you can discuss about the topic but without being agressive, if you start the bulls#it of EYSheila, Chicken or Beef, shame on you etc... I can say that in bed Musty was so bad that I turned lesbian... that Ansa has it to small that I couldnt feel it and etc... so I do not want to start arguing like a stupid teenager with you guys, first of all respect me, yourself and the readers of this forum. Second, continue with the topic."
There was a presenter in Australia years back called Derryn Hinch he used to always start his current affairs by saying "Shame... Shame... Shame..." Shame on you Musti or ANSA! I thought the Aussies are better than that..Bad in bed?? Turning the poor EY girl to lesbian?? Too small that the poor EY girl could not feel it!!??
EY girl don't worry - there are plenty of hamoor in the gulf you know...
On a more serious note; EY girl I think you are going from bad to horribly bad.You are THE shining example of extremely bad EY girl behaviour. You are a real shame to that uniform. You obviously have placed yourself in the picture of what the cabin crew should not do, be or behave.
Your examples are stupid, your language is vulgar and obviously your promiscuous daily habit is just one of the truthful points which Musti had raised on this forum about some of EY promiscuous habits with their bosses. Furthermore with your remarks "I repeat, that girl could have been your wife, girlf, mother or daughter" I would be too ashamed to have you as a colleague let alone a sister.
As for your remark "I work in a professional way and I was trained in an excellent way by the airline (like my colleagues)." God help us all, and this is what I have been saying all along that it is poor quality cabin crew like you which gives other EY crew who are very good, and very nice a bad name.
I have to agree strongly with the Musti remarks to you
*EY girl take that bubble gum out of your mouth before opening it.
*In the meantime, do yourself and your employer a favour, keep your comments to yourself.
Finally respect must be earned not given.
Sindwhatever (Sinbad the sailor man toot toot!)
Safe and Happy flyinf to all
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What is the point here? Are we professionals? jezzz!
Muttley Crew Said:
Some of you guys are really letting yourselves down, hooking into EY Gal like that.
Not nice, Mustapha. Are you really a professional?
I have to agree 100% with Mutt, this girl is trying to get to a point and some of you guys are showing a lack of professionalism...
I also agree with some stuff mentioned by EY-Girl... remember she is a crew and we all are part of the same team, moreover we are all in the same a/c... CRM (there is a nice book called The Naked Pilot by David Beaty, one of the example showed, was the Saudi flight that burnout in the taxiway due to the arrogance of the cptn... same reactions I am observing from Mustapha.
Rgrds,
Cu Pa.-
Some of you guys are really letting yourselves down, hooking into EY Gal like that.
Not nice, Mustapha. Are you really a professional?
I have to agree 100% with Mutt, this girl is trying to get to a point and some of you guys are showing a lack of professionalism...
I also agree with some stuff mentioned by EY-Girl... remember she is a crew and we all are part of the same team, moreover we are all in the same a/c... CRM (there is a nice book called The Naked Pilot by David Beaty, one of the example showed, was the Saudi flight that burnout in the taxiway due to the arrogance of the cptn... same reactions I am observing from Mustapha.
Rgrds,
Cu Pa.-
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Thanks to you cumulus P we will have a mutiny on-board very soon.
CRM does not mean to each his own or "I decide what I feel like doing today" CRM is about each pulling his/her weight. Pilots fly the aircraft safe and the crew ensure service is carried out to standard. While the first is being done, not sure the second is. SO don't give me this CRM crap because it is convenient to you, actually if CRM was taken into consideration, this incident would have probalby not happened. But thanks to you we have people who have an excuse to ehy nothing is done the way it should be. With your ionterpretation of CRM very soon you will be at the heels of GF in terms of quality of service.
This is about service and you like EY girl fail miserably, perhaps this is why we should thank you for not being able to secure any recognition by aviation media for the quality of our onboard service.
Before taking on this militant stand I suggest you look at the current position of serious competitors like EK and QR and tell me if such issues are ever raised?
No?
Well I guess it answers our question then
CRM does not mean to each his own or "I decide what I feel like doing today" CRM is about each pulling his/her weight. Pilots fly the aircraft safe and the crew ensure service is carried out to standard. While the first is being done, not sure the second is. SO don't give me this CRM crap because it is convenient to you, actually if CRM was taken into consideration, this incident would have probalby not happened. But thanks to you we have people who have an excuse to ehy nothing is done the way it should be. With your ionterpretation of CRM very soon you will be at the heels of GF in terms of quality of service.
This is about service and you like EY girl fail miserably, perhaps this is why we should thank you for not being able to secure any recognition by aviation media for the quality of our onboard service.
Before taking on this militant stand I suggest you look at the current position of serious competitors like EK and QR and tell me if such issues are ever raised?
No?
Well I guess it answers our question then
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Professional input from EY Girl
Below is an extract from EY Girl input on this forum.
Interview with EY Girl as to how cabin crew should handle difficult or drunk pax:
Q, Do you consider yourself professional and trained for such incidents??
EY Girl; "I work in a professional way and I was trained in an excellent way by the airline"
Q, What do you think is the best way to handle such situations??
EY Girl; I repeat, f@ck this pax , and a kick in his balls
Q, You have been accused by some aggressive people on this forum as an arrogant female dog to your customer. Are you arrogant??
EY Girl; "I never am arrogant to my customers.
Q, So what do you suggest??"
EY Girl; " A nonstop ticket to jail (and a kick in his balls)."
Q, Any other suggestion EY Girl??
EY Girl; "There are different methods to stop this the famous one is the "4 D's".
Q, I take it your Famous 4D method did not work in this case ?? NO..???
Q, Do you think this topic concentrates around what customer service ought to be, or around the discussion of the cabin crew's Service/professionalism, or pax behaviour???
EY Girl; "But since the topic we want to discuss in this forum is regarding the UAE LAW and not the service/professionalism of the crew nor behaviour of the paxs"
EY Girl ; "That is why I came with the cocaine example"
Q, Have you suffered any emotional upset, or been affected by the remarks from some of the people on this forum, or noticed any change in your sexual preferences since the incident on board the EY flight from Sydney??
EY Girl ; "Musty was so bad that I turned lesbian... Ansa has it to small that I couldnt feel it."
Q, So you are saying if the drunk person had been a woman with short Di...
..ck that would have made it OK since you are a lesbian now!!! "and etc..."
EYGirl "PS: sorry my spelling, english is not my mother language so I do not want to start arguing like a stupid teenager .
Thank you EY girl for your highly professional input.
Best Wishes Sindwhatever
Safe and happy flying to all
Interview with EY Girl as to how cabin crew should handle difficult or drunk pax:
Q, Do you consider yourself professional and trained for such incidents??
EY Girl; "I work in a professional way and I was trained in an excellent way by the airline"
Q, What do you think is the best way to handle such situations??
EY Girl; I repeat, f@ck this pax , and a kick in his balls
Q, You have been accused by some aggressive people on this forum as an arrogant female dog to your customer. Are you arrogant??
EY Girl; "I never am arrogant to my customers.
Q, So what do you suggest??"
EY Girl; " A nonstop ticket to jail (and a kick in his balls)."
Q, Any other suggestion EY Girl??
EY Girl; "There are different methods to stop this the famous one is the "4 D's".
Q, I take it your Famous 4D method did not work in this case ?? NO..???
Q, Do you think this topic concentrates around what customer service ought to be, or around the discussion of the cabin crew's Service/professionalism, or pax behaviour???
EY Girl; "But since the topic we want to discuss in this forum is regarding the UAE LAW and not the service/professionalism of the crew nor behaviour of the paxs"
EY Girl ; "That is why I came with the cocaine example"
Q, Have you suffered any emotional upset, or been affected by the remarks from some of the people on this forum, or noticed any change in your sexual preferences since the incident on board the EY flight from Sydney??
EY Girl ; "Musty was so bad that I turned lesbian... Ansa has it to small that I couldnt feel it."
Q, So you are saying if the drunk person had been a woman with short Di...
..ck that would have made it OK since you are a lesbian now!!! "and etc..." EYGirl "PS: sorry my spelling, english is not my mother language so I do not want to start arguing like a stupid teenager .
Thank you EY girl for your highly professional input.
Best Wishes Sindwhatever
Safe and happy flying to all
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crude and offensive
4HolerPoler
"I cannot, honestly, remember so much crud on a thread.)
I am sorry if you find such language crude and offensive, But the reality is these were the actual replies from the EY girl posted on this forum. Please refer to post 72,78,112.
Safe and happy flying to all
"I cannot, honestly, remember so much crud on a thread.)
I am sorry if you find such language crude and offensive, But the reality is these were the actual replies from the EY girl posted on this forum. Please refer to post 72,78,112.
Safe and happy flying to all
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Sinbad, I can not agree with you, you are changing what I wrote (although it sounds funny) but cut it out... you are confusing this topic.
I guess you guys are enjoying it, I enjoy watching it too, but not too much... you guys are starting to look too unprofessionals... yeah yeah like me... sindi, musti and the rest: @#$%^&!
Going back to the topic... we can't!
It is hard to believe that due to this bunch of drunk paxs this topics turns against me... that due to few post that I wrote, so much unprofessionalism came out from this Sindi-Musti group...
I must say that all the cockpit crew that I have flown so far are excellent guys and very professionals (EY) and I do not think you guys are EY crew, perhaps not even airline crew... you sounds like a bunch of frustrated guys trying to promote anger here...
Appologies to the rest, I tried to keep this forum to the main topic, but the childish reactions from Musti-Sindi took it too far away... hey! at least it entretained you!
I guess you guys are enjoying it, I enjoy watching it too, but not too much... you guys are starting to look too unprofessionals... yeah yeah like me... sindi, musti and the rest: @#$%^&!
Going back to the topic... we can't!
It is hard to believe that due to this bunch of drunk paxs this topics turns against me... that due to few post that I wrote, so much unprofessionalism came out from this Sindi-Musti group...
I must say that all the cockpit crew that I have flown so far are excellent guys and very professionals (EY) and I do not think you guys are EY crew, perhaps not even airline crew... you sounds like a bunch of frustrated guys trying to promote anger here...
Appologies to the rest, I tried to keep this forum to the main topic, but the childish reactions from Musti-Sindi took it too far away... hey! at least it entretained you!
Last edited by EYGirl; 15th Jun 2007 at 22:32.
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Well, the most important is that now you know, so you have the tell tell signs of any potential incident in the making, and perhaps, if anyhting, that should matter EY girl.
Yes you are funny, an no I am EY, just worried sometimes about what I see!
Take care and happy flying, enjoy every moment of it!
Not sure about the laesbian bit though, surely size isn't everything?
Yes you are funny, an no I am EY, just worried sometimes about what I see!
Take care and happy flying, enjoy every moment of it!
Not sure about the laesbian bit though, surely size isn't everything?
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What is going on in EY?
you arrest pax for not having a drinking license, your cabin crew say they turn lesbians, you have an italian captain who is known back home as the clown who faked his logbook and got thrown out from AZ to join Lauda Air, boy oh boy.
you arrest pax for not having a drinking license, your cabin crew say they turn lesbians, you have an italian captain who is known back home as the clown who faked his logbook and got thrown out from AZ to join Lauda Air, boy oh boy.