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Computer does not hook up to internet

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Old 19th November 2006 | 18:18
  #21 (permalink)  
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3) ping 192.168.0.102 - request timed out - 4x

In a post above you said that 192.168.0.102 was the address of your PC - yet you now find that you can't ping it????

In another post you have the laptop with 192.168.0.102!!!!

If 2 nodes on the network have the same IP address you are going to have problems.

You haven't indicated what happens when you ping www.pprune.org

What happens if you connect your laptop to the router with the LAN cable and switch off the wireless adapter? What IPCONFIG /all settings do you get? Can you access the internet from the laptop?

SD
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Old 19th November 2006 | 18:49
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Very odd that the laptop configuration has 192.168.0.1 as the DNS server.
Wouldn't have said so ... my PC is wired into a Netgear router. PC is 192.168.0.2 and router is 192.168.0.1. IPCONFIG/ALL gives me:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce MCP Networking Controller
Physical Address. . . . . . . . . : xx-yy-zz-aa-bb-cc
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 19 November 2006 09:23:22
Lease Expires . . . . . . . . . . : 20 November 2006 09:23:22

From the DI624 manual:

Set the Primary DNS to be the same as the LAN IP address of your router (192.168.0.1).
The Secondary DNS is not needed or enter a DNS server from your ISP.
The strange bit for me remains this

dns servers: 192.168.1.9
64.245.166.16
That just ain't going to work? 192.168.1.9 is local but on a different subnet, and 64.245.166.16 doesn't respond if I ping it, nor does it turn up any results in a Google search.

Would help if you can answer the outstanding question "what happens if you ping www.pprune.org" ... seems to me that the PC is connected to the internet and can ping PPRuNe's IP address but isn't going to ping PPRuNe's URL as the DNS server is incorrectly set.

What happens if you run your browser and then enter the address http://213.161.73.143 ... does that get you to PPRuNe?

Given that everything seems to be set to Automatic, need to understand how that 192.168.1.9 got into the DNS Server entry ... think it's wrong.

In another post you have the laptop with 192.168.0.102!!!!
That would definitely be a problem if both were on 192.168.0.102 at the same time! However if they are both set up for DHCP and used one at a time then the DHCP server could legitimately have given them both 192.168.0.2 at different times without any conflict occurring.

RC

Last edited by rotorcraig; 19th November 2006 at 20:08.
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Old 19th November 2006 | 19:15
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However if they are both set up for DHCP and used one at a time then the DHCP server could legitimately have given them both 192.168.0.2 at different times without any conflict occurring.
Check the lease on the IP address...
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Old 19th November 2006 | 19:34
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Hmmm ... confusing.

Can't get away from thinking that DNS entry 192.168.1.x isn't going to work.

But can't think where it could be hard coded ... especially as this was all working until recently.

RC
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Old 19th November 2006 | 20:19
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Let me try and answer your questions/comments a bit at a time:

3) ping 192.168.0.102 - request timed out - 4x

In a post above you said that 192.168.0.102 was the address of your PC - yet you now find that you can't ping it????

In another post you have the laptop with 192.168.0.102!!!!

If 2 nodes on the network have the same IP address you are going to have problems.

You haven't indicated what happens when you ping www.pprune.org

I indicated this in an earlier reply. All I get is a black screen.

What happens if you connect your laptop to the router with the LAN cable and switch off the wireless adapter? What IPCONFIG /all settings do you get? Can you access the internet from the laptop?

Actually the IPCONFIG /all I sent from my laptop was hooked up to the router with the cable as I thought this would have been more pertinent. Do you need see the laptop without the Ethernet cable hooked up and only wireless?
SD
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Old 19th November 2006 | 20:28
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What happens if you run your browser and then enter the address http://213.161.73.143 ... does that get you to PPRuNe?

I cannot run browser as it does not connect to the internet-I get "Internet Explorer cannot display the webpage"
If you meant to do a "ping" then it states "Ping request could not find host http://213.161.73.143. Please check the name and try again."
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Old 19th November 2006 | 20:39
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Let me try posting again what I get from my desktop (which is not able to connect to Internet).
WINDOWS IP CONFIGURATION
Mode type:hybrid
IP Routing enabled: NO
WINS Proxy enabled: No
DNS Suffix search list: cpe.wadsnet.com

Ethernet adapter local area connection:
connection specific dns suffix: cpe.wadsnet.com
Description: Realtek RTL8139/810x family Fast Ethernet NIC
Phys Address: 00-0C-6E-46-84-40
Dhcp enabled: Yes
Autoconfig enabled: yes
IP Address: 192.168.0.101
Subnet Mask:255.255.255.0
Default Gateway: 192.168.0.1
dhcp server: 192.168.0.1
dns servers: 192.168.1.9
64.245.166.16
Lease obtained Sunday November 19, 2006
Lease expires Sunday November 26, 2006

Please note that the IP address above is 101 not 102 as I posted previously - I don't know if it was a typing error or it gave me 102 at the time.
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Old 19th November 2006 | 20:52
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IP Address: 192.168.0.101
Okay so either that was a typo yesterday, or DHCP is doing it's thing and giving you different IP Addresses to avoid conflicts.

I cannot run browser as it does not connect to the internet-I get "Internet Explorer cannot display the webpage"
Yep, ignore that and type http://213.161.73.143 into the address bar anyway and press Enter!

You may find that PPRuNe (or part of it) appears ... in which case you are actually connected to the Internet but cannot resolve URLs (which is what DNS does). Alternatively the "Internet Explorer cannot display the webpage" message may remain?

As a double check, try the same test with http://66.102.9.104 which is the IP address for Google.

dns servers: 192.168.1.9
64.245.166.16
Hmmm ... still there then, and I still don't like the look of that!

RC
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Old 19th November 2006 | 21:03
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From: Northampton UK
Another question ... try the following:
  1. Start
  2. Control Panel
  3. Network Connections

Can you tell me what headings (eg Dial up, LAN or High Speed Internet) appear and the names of all of the icons under each heading?

RC
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Old 19th November 2006 | 21:33
  #30 (permalink)  
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Another question ... try the following:
  1. Start
  2. Control Panel
  3. Network Connections
Can you tell me what headings (eg Dial up, LAN or High Speed Internet) appear and the names of all of the icons under each heading?

1) 1394 connection /LAN/Connected,firewalled / 1394 Net Adapter
2) Local Area Connection / LAN / Connected, firewalled / Realtek RTL8139/810x family fast ethernet NIC
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Old 19th November 2006 | 21:42
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Okay, and what when you enter the PPRuNe or Google IP addresses into your browser?

(even though it's giving the "cannot display" screen ... ignore that)

RC
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Old 19th November 2006 | 22:07
  #32 (permalink)  
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Okay, and what when you enter the PPRuNe or Google IP addresses into your browser?

(even though it's giving the "cannot display" screen ... ignore that)

RC

That is all I get +
"Most likely causes: you are not connected to the internet / website is encountering problems / typing error"

I tried "diagnosing connection" via Network Diagnostics for Win XP and it states:
"There might be a problem with your modem and/or router. Turn off your modem and/or router. Check all of the cables between the modem and/or router and the phone or cable jack to assure they are plugged in."

Well I had tried all of this previously and my laptop works with the cable directly from the router so what now?
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Old 19th November 2006 | 22:11
  #33 (permalink)  
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At the ethernet port on my computer, I have a constant green light and I have seen once in a while an intermittent yellow light (whatever that means) above the green light.
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Old 19th November 2006 | 22:12
  #34 (permalink)  
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Release and renew your DHCP address - perhaps that will reset the correct DNS server.

IPCONFIG /RELEASE, then do IPCONFIG /RENEW.

If that fails, try setting the DNS server entry into your PC manually - 192.168.0.1, as per the laptop.

Please do a ping to www.pprune.org from a command window - the key question is whether or not it resolves the name to an IP address.

SD
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Old 19th November 2006 | 22:17
  #35 (permalink)  
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On the HTTP / FTP Diagnostics, I get the same error message for HTTP, HTTPS and FTP as it states: Error 12007 connecting to www.microsoft.com. The server name or address could not be resolved.
In addition it states that it could not make either an HTTP, HTTPS nor an FTP connection.

On the IP Configuration it states that: Valid IP address detected 192.168.0.101

Don't know if the above helps
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Old 19th November 2006 | 22:24
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I just made a mistake and clicked on "unsubscribe" on the email so hopefully someone can help me here.

Release and renew your DHCP address - perhaps that will reset the correct DNS server.

Completed

IPCONFIG /RELEASE, then do IPCONFIG /RENEW.

Gave me:
IP Address: 192.168.0.101
subnet mask: 255.255.255.0
default gateway: 192.168.0.101

If that fails, try setting the DNS server entry into your PC manually - 192.168.0.1, as per the laptop.
Please do a ping to
www.pprune.org *from a command window* - the key question is whether or not it resolves the name to an IP address.

It states: ping request could not find host www.pprune.org. Please check the name and try again.
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Old 19th November 2006 | 23:06
  #37 (permalink)  
 
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From: Northampton UK
and IPCONFIG /ALL now shows what?
RC
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Old 19th November 2006 | 23:26
  #38 (permalink)  
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Have ye tried rebooting the router?
I have the same router and sometimes it needs a reboot although it's usually the wireless side which stops working for me.
After you reboot the router, reboot your PC.

Assuming you haven't already done it of course, it would be the first thing I'd try.
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Old 20th November 2006 | 01:14
  #39 (permalink)  
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From: Ohio, USA
IP Config /all now shows

WINDOWS IP CONFIGURATION
Primary DNS Suffix:
Mode type:hybrid
IP Routing enabled: No
WINS Proxy enabled: No
DNS Suffix search list: cpe.wadsnet.com

Ethernet adapter local area connection:
connection specific dns suffix:
Description: Realtek RTL8139/810x family Fast Ethernet NIC
Phys Address: 00-0C-6E-46-84-40
Dhcp enabled: Yes
Autoconfig enabled: yes
IP Address: 192.168.0.101
Subnet Mask:255.255.255.0
Default Gateway: 192.168.0.1
dhcp server: 192.168.0.1
dns servers: 192.168.1.9
64.245.166.16
Lease obtained Sunday November 19, 2006
Lease expires Sunday November 26, 2006


Note the difference is on dns suffix which has zapped the "cpe.wadsnet.com" and put it on "search list". Why?
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Old 20th November 2006 | 01:16
  #40 (permalink)  
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Have ye tried rebooting the router?
I have the same router and sometimes it needs a reboot although it's usually the wireless side which stops working for me.
After you reboot the router, reboot your PC.

I have unplugged both cable modem and router from power and left them off for a few minutes without any difference, besides my laptop is running off the router so it is my desktop.
I have also changed cables to no avail.
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