who are your rudest pax?

[snapper41]

Perhaps us pax should start a thread about who the rudest flight attendants are??

[Mr_Hippo]

Speaking as a passenger, I remember the old 'vomit comet' flights DHA-LHR with the drunken Scots and drunken Saudis fighting and, on more than one occasion, the captain threatened to divert to off-load the offenders. Still the same, is it?
Young Brits/chavs flying to BKK. They may have remembered their passports but have left their brains and manners at home.
Thai 'high society' types travelling economy but demand first class service.

[kate140983]

I think that you should respect the cultures in the country that you are in. Clearly Britain is not respected anymore but we can only blame the government for letting so many people through our gates and onto our tiny island!! So untill they realise we will have to adapt to everyone elses culture and forget our own because of all the dogooders. Moan over, lets all enjoy our jobs now xx

[Abusing_the_sky]

"Clearly Britain is not respected anymore but we can only blame the government for letting so many people through our gates and onto our tiny island!!"

May i just ask you nicely you don't tar everyone with the same brush... I am half british as far as i'm concered, but i'm still one of those "so many people" who came through this country's gates many years ago. Although i have paid my taxes since Day 1 and worked so hard to get to where i am today, i still shiver when someone like you makes a statement like that.
As for "Britain is not respected anymore", well i would say that is a bit out of line as well... I have so many friends who are british and they are genuine nice people and i care about them a lot, but i absolutely dislike the "british chavs". I work with wonderfull polish people, well educated, but i dislike almost all my flights to Poland just because the majority of pax are rude and ignorant. And then we have some house owners in France who use a low fares cost airline to get there but still have champaigne tastes for beer money... Can you see where i'm going with this...?

I personally feel offended by your comments. And i believe that absolutely EVERYWHERE you will find people who are being slagged off just because they come from a country that has a negative side to it (we don't seem to hear and remember the good things, only the bad ones).

Take care

[TightSlot]

Heading for JetBlast at this rate

[kate140983]

Hi abusing the sky.

I had no intentions of offending anyone, so apologies if I did. Just merely stating my opinion. I agree that not everyone who comes here is the same but the majority are. If you watch the news most of the murders and crimes in Britian are caused or associated with people who are not british or part british. I am half French (born and raised in England) and most people say they don't like the French but I can understand their points of view. I am young and already I can see that in the future I won't be able to bring my children up in traditional british culture due to the ever increasing multi cultural country this is becoming. I just think Churchill and all the brave people who fought in the world wars to keep us Britian would be turning in their grave! x

[RobertC]

nice one

how about let's get back to topic?

[emboogie]

Snapper41 please do!!! but dont critcize crew putting there opinions across on a cabin crew forum

[Virginia]

I once had a pax called me a stupid b*tch as we had run out of beer. I asked him how running out out beer made me stupid and he couldn't answer that, obviously the complete lack of any brain cells, most likely killed off by the vast amounts of beer consumed by him.

Yep, he was a nasty common chavvy pax!

[DuDe . . . Sweet]

As a pilot & as im stuck up in the flight deck with the captain 99% of the time i can't really comment but normally the flights to & from amsterdam actually anywhere that the stag & hen parties go to can be a nightmare we can hear all the shouting swearing & fighting all in the flightdeck. But also as im a female pilot i always get comments from the drunks at the back of the aircraft which really annoys me as i can do my job just as well than many of the male pilots out there.We also get it in the neck from the cc on the flights from hell as they seem to like to have a good rant to us about the pax who giving them grief- this i find quite funny as this gives me a welcome break from the usual convasation with the captain so thank you to the cc who put up with the crap i could never do your job as well as you all do Just thought i'd tell you this as pilots don't give nearly enough credit to you lot as you deserve to i take my hat off to you!! xx

[cabingal]

I flew for 3 years + have now hung up my wings + work on check in. In 2 days I was called a troublemaker, scum, a mong, a snotty b!tch + a f$&king retard. All because their hand luggage was too heavy/big to fit in an overhead locker. I have also had sausages thrown at me when the foot + mouth outbreak was on (about 7 years ago when I worked for another handling agent). I know people have bad days + can understand people can get upset at times. I AM a people person + will ALWAYS go out of my way to help anyone but when I get called names I just cut them off. There is NO excuse whatsoever for this behaviour! Then on the other hand, there are some lovely passengers who make it all worthwhile!

[Rush2112]

SLF here. I travel quite a bit around SE Asia, generally with SQ, and I always try and be polite to the CC (I find if you treat people well, they treat you well in return).

I was on leave recently and had two flights in Europe on Easyjet (Pisa to Orly, and Orly to Milan) and was amazed at the attitude of the pax. Snapping at the crew, stomping around trying to jam bags in lockers, etc.. Then I realised what the problem may have been - herded like animals in a holding pen, no discernible order then stampede to the aircraft and try and find suitable seats OK if you are a solo passenger but if you are with the mrs it'd be nice to sit with her. This is the wrong thread but surely it would be better for all concerned, SLF and CC, if they allocated seats?!?!? Flying is stressful enough for many people without the added pleasure of boarding an EZ flight.

I would say that the crews on both flights did a pretty good job, clearly they were used to it all(!)

[Solar]

Rude crew/Pax and others

Over the years I have seen many examples of the good and not so good on both side of the fence and still I am sometimes surprised at human nature in others and at my own reactions at times.
A few years ago travelling overnight from the Middle East to Belfast via Heathrow I arrived early in London at the then downstairs departures for my BA flight to Belfast. The kind check in ladies of the other regular carrier spotted me and asked would I like to take their earlier flight as I had the required ticket and no check in bags. I replied in the afirmitive and they called the gate/pilot for confirmation and I was duly given a boarding card. In the company of the youg lady I then hastened to the door for the short walk to the plane.
I can only assume that as it was the middle of winter and I was in shirt sleeves, had an overnight 5 o'clock shadow and it would appear that I had arrived late for the flight the captain drew the entirely wrong conclusion.
When I reached the top of the stairs the stewardess informed me that the captain thought I was too drunk to fly, I do admit I'd had the guts of two pints during my overnight flight which may be a lot in some peoples book but I can just about handle it. The captain & FO were glancing over their shoulders presumably to gauge my reaction. I tried to explain why I was "late" but to no avail. My N I acent may not have helped. I returned to the lounge an unhappy bunny.
Several months later on the same route, same carrier, different crew we were delayed for two hours as the captain had been delayed and they had to locate a another, I spent most of the time in the cockpit with the young FO discussing things aviation.
Depends on which side of the bed or whose bed you get out of I suppose.

[Virginia]

I have come to the conclusion that in many a bad pax's eyes no=rudeness.
EG. 'Can I sit in Club Class?' then being politely told 'no' by a cabin crew member would make said pax say 'the cabin crew were rude to me!'

I have a friend who has a top class degree in Law from one of the UK's top 5 universities. She is applying for graduate jobs and works as a cashier in a Marks and Spencers foodhall. She is a lovely girl, very polite and well spoken and she said the number of customers that downright ignore her and are rude to her is shocking! She is just glad she has a degree and can hopefully get a good job asap.

There does seem to be a tendancy to belittle people who work in customer facing roles such as retail staff and airline/airport staff.

I can only think that people in general are becoming ruder.

[m500dpp]

I am SLF but with a daughter in her second month of CC with a charter airline.
As passenger, I have always been polite with the CC and assist where possible, such as passing drinks and meals across, helping load overhead lockers, etc, its just common courtesy……….and my experience is that most pax are similarly well behaved, its just the few….
For me there is no excuse whatsoever to be rude to CC or any other staff for that matter, and anyone guilty should have some action taken against them.
My daughter's experience to date has included:

• Oil rig workers with free drinks supplied. Yes there are a few "fruity" suggestions, but she enjoys flying with these guys, gives as good as she gets and they all have a bit of fun.
• Military. Much as above but without the drinks!
• Pax returning from a cruise. The rudest so far, one woman had to be threatened with being offloaded. Why do people who think they have a little bit of money assume its their right to be rude? At the end of the flight the senior called CC to seats for landing "and thank you for your hard work" This lady was heard to say "what hard work?" maybe she ought to try it.
• Chav flight to common holiday destination. People drinking their own booze, and generally noisey, coarse and rude.

So what can be done?

• Rude pax should be warned and blacklisted, so that when they board a plane, senior cabin crew can warn them before the flight that they will not tolerate rudeness, and if need be they could be offloaded before take off!
• The senior CC or pilot should announce to the whole plane any pax who is out of order - " Can we remind the lady in 36 D that cabin crew are here for your safety and comfort, not for you to be rude to. If you persist you will be restrained and escorted off the plane on landing. "

May be harsh but generally pax are polite, and to highlight the rude ones will soon put a stop to it. Sure the pax highlighted wont like it, but I really think there is no excuse for such behaviour
My daughter is flying to Sierra Leone at the week end - and those pax don’t have a good reputation, we shall see!!!!

[ladyflyby]

Astraeus? Sierra Leone passengers are fine; some of the best in fact!
Unfortunately we have to keep the moral high ground and can't single out a passenger over the PA. Even though sometimes, I wish we could!!!

[VS-LHRCSA]

Yeah, what is it about cruise passengers? Maybe it's because they have just come from the ship where they are pretty much pampered by a generally subserviant and often foreign crew . When they step off the ship, they forget they are back in the "real world".

Unfortunately, these are the ones most likely to complain if you try to put them in their place.

[christep]

Originally Posted by VS-LHRCSA

Maybe it's because they have just come from the ship where they are pretty much pampered by a generally subserviant and often foreign crew .

Perhaps they've just been flying on a decent airline where they still understand the concept of "service" (SQ or CX for example).

[m500dpp]

Perhaps they've just been flying on a decent airline where they still understand the concept of "service" (SQ or CX for example).

I take exception to that.

The airline my daughter flies for have a good reputation for service (within their budget constraints of course) and I know how my daughter deals with people, having gained more excellent service awards than anyone else at her previous role in Marks and Spencer. A number of pax on the cruise flight were rude to all of the cabin crew, totally unecesary - if they want top end service then they must pay top end price, but under no circumstances is it acceptable for pax to be rude just because these pampered morons dont get their own way.

I have yet to fly on any airline that has anything other than very polite CC, and I consider it basic human courtesy to act in the same manner.

[VS-LHRCSA]

Christep, for all you know, I could be talking about SQ and CX. They carry cruise passengers and I have seen they way people (not just cruise passengers) treat their crew.

I've been in the industry for over 20 years and do consistenly deliver excellent customer service to all my passengers. People will be rude no matter what airline you work for. Being able to balance that out by dealing with customers who ARE friendly and good humoured makes it so much easier to deal with people such as yourself.