BA CSD Suspended for incorrectly demanding hotel upgrade!
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TopBunk wrote:
From our "Memorandum of Agreements" V 2.1
page 11:
1.2.27 SUITABLE ACCOMODATION
A well furnished bedroom with bathroom, which is subject to minimum noise, is well ventilated, and has the facility to control the levels of light and temperature.
page 29:
3.1.8 SUB STANDARD ALLOWANCE
Amount paid if accomodation is sub standard. The Fleet Management has the authority to investigate claims.
Top Bunk, instead of just dropping a line saying that people in your knowledge and opinion don't make any sense, why don't you spend two minutes of your valuable time enlightening us with your knowledge and clarifying things, instead?
FBW
news to me! Me thinks you know not what you talk about....
From our "Memorandum of Agreements" V 2.1
page 11:
1.2.27 SUITABLE ACCOMODATION
A well furnished bedroom with bathroom, which is subject to minimum noise, is well ventilated, and has the facility to control the levels of light and temperature.
page 29:
3.1.8 SUB STANDARD ALLOWANCE
Amount paid if accomodation is sub standard. The Fleet Management has the authority to investigate claims.
Top Bunk, instead of just dropping a line saying that people in your knowledge and opinion don't make any sense, why don't you spend two minutes of your valuable time enlightening us with your knowledge and clarifying things, instead?
FBW
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FBW
... ahhh, should have seen which section I was posting in, you are a Doris. The pilot community have no such 'Sub Standard Allowance' in our agreements, but then again, our reps usually do a better job in defending hotel standards than yours!
... ahhh, should have seen which section I was posting in, you are a Doris. The pilot community have no such 'Sub Standard Allowance' in our agreements, but then again, our reps usually do a better job in defending hotel standards than yours!
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BA definately has a different way of doing things than our airline. Once i was checking out of same hotel at same time as BA in BGI and the CSD was getting really angry with the front desk staff and demanding monetary compensation for all the crew. The crew (along with all our crew also) had duff rooms, some with no leccy, no running water, phone not working, blocked sinks etc.. This was a common problem with this hotel and their staff couldnt care less and always gave us attitude. Luckily we no longer stay there and im sure BA dont either.
However they were right to complain as im sure our FSM did but i dont see how THEY are entitled to compensation when they havent themselves paid for the rooms. This post is not a dig at BA crew all im saying is that prioritys are very different in your airline.
However they were right to complain as im sure our FSM did but i dont see how THEY are entitled to compensation when they havent themselves paid for the rooms. This post is not a dig at BA crew all im saying is that prioritys are very different in your airline.
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TopBunk wrote:
Great way to apologise, TopBunk
Anyway I deserved it as I should have understood from your previous comment that you're a very smart and bright person therefore you don't sit at the back with us
(What the hell is a Doris anyway... I suspect some kind of disrespectful nickname or something)
You know what? I am pleased that your unions are so efficient at defending "hotel standards", in fact that is really great for you considering what a big percentage of your annual income goes to BALPA every year to sort out these issues...!!
I am totally HAPPY and satisfied with the quality of the rooms of the hotels we stay at. I have never asked/expected/wished I had had an upgrade. The hotel staff are usually really good with us too as we treat them with respect and they often go the extra mile for us in other ways anyway.
Maybe this happens only in the happy Doris World though.
FBW
... ahhh, should have seen which section I was posting in, you are a Doris. The pilot community have no such 'Sub Standard Allowance' in our agreements, but then again, our reps usually do a better job in defending hotel standards than yours!
Anyway I deserved it as I should have understood from your previous comment that you're a very smart and bright person therefore you don't sit at the back with us
(What the hell is a Doris anyway... I suspect some kind of disrespectful nickname or something)
You know what? I am pleased that your unions are so efficient at defending "hotel standards", in fact that is really great for you considering what a big percentage of your annual income goes to BALPA every year to sort out these issues...!!
I am totally HAPPY and satisfied with the quality of the rooms of the hotels we stay at. I have never asked/expected/wished I had had an upgrade. The hotel staff are usually really good with us too as we treat them with respect and they often go the extra mile for us in other ways anyway.
Maybe this happens only in the happy Doris World though.
FBW
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FBW-I completely agree with what you have said.These kind of things dont improve people's idea of BA crew.Most airlines crews stay in the 4/5 star hotels and get paid for it in the bargain.Moaning because they dont get the same room as the captain is petty.I wouldnt say that it is an easy job because it isnt but CC do get to fly all over the world and be paid for it.Ive met some BA staff that have been really nice people but unfortunately Ive met some BA Staff that are so up on themselves because they work for BA.These people that are the people that give BA this image.Hopefully the new blood that they keep recruiting can hopefully only do nothing than help to improve the BA image.
Top bunk-You are not doing yourself any favours-You are inforcing the impression that some people have of pilots that they are up yourself and over paid.With the attitude I have seen on here I would say you work for BA.I feel sorry for the Pilots that arent like the image you are putting over and are good people that treat everyone equal and dont look down on people because of what they do.
You are also inforcing the impression that people have of pprune-that it is for Pilots with attitude and people are just a little too intense.If you dont like what is posted on here then stick to the pilots forum.
Topbunk-Before you say someone is talking **** then check your facts next time although I did like seeing FBW make you think before you type next time.
Top bunk-You are not doing yourself any favours-You are inforcing the impression that some people have of pilots that they are up yourself and over paid.With the attitude I have seen on here I would say you work for BA.I feel sorry for the Pilots that arent like the image you are putting over and are good people that treat everyone equal and dont look down on people because of what they do.
You are also inforcing the impression that people have of pprune-that it is for Pilots with attitude and people are just a little too intense.If you dont like what is posted on here then stick to the pilots forum.
Topbunk-Before you say someone is talking **** then check your facts next time although I did like seeing FBW make you think before you type next time.
Last edited by Rescue 137; 23rd Oct 2005 at 13:25.
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No reason at all, but thats not the issue. The issue is that when the hotels choose to upgrade crew members in what order should that take place. The order is clearly specified in the contract BA has with each hotel. BASSA believe they are entitled to something outside of that contract.
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If this story is true, then the CSD in questioin should be ashamed of himself!!!!! As somebody else said, if you're upgraded, good for you, enjoy it, but if not, it's not the end of the world and you most certainly don't demand an upgrade. I'd be so embarrassed if I was one of the crew there!!!
I thought it was in the flight crews contract that they got a suite or a better room than what the cabin crew got anyway?????
I thought it was in the flight crews contract that they got a suite or a better room than what the cabin crew got anyway?????
Couldonlyaffordafiver
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Sarah,
Sadly not. All our agreement states is that we will be in quiet rooms away from lifts, vending areas, etc. BA choose the hotels then BALPA go to check them to make sure they meet the standards. If not, BALPA can veto the move. I presume BASSA does something similar. Otherwise, any upgrades must be no-cost to BA and done in the order posted above. Occasionally, someone lower down the food chain will get an upgrade (my record is the Presidential Suite!) but it's generally only when the hotels know the rooms won't be required by anyone paying the commercial rate.
Personally, I don't run around asking. So long as it's quiet and comfy (with an en-suite jacuzzi and butler
) I'm happy. If I get an upgrade, great but I don't spend much time in my room beyond sleeping - and the beds are the same anyway!
Hope to see you downroute sometime.
HF
I thought it was in the flight crews contract that they got a suite or a better room than what the cabin crew got anyway?????
Personally, I don't run around asking. So long as it's quiet and comfy (with an en-suite jacuzzi and butler
) I'm happy. If I get an upgrade, great but I don't spend much time in my room beyond sleeping - and the beds are the same anyway!Hope to see you downroute sometime.
HF
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I' working for one of the 5 regional airline of LH regional (as ops controller) and sometimes I'm involved with room reservation for our crews.
lots Hotels ask If the crew member are a CPT a FO or an FA.
And everytime it shock me: why a
CPT should have a different?? Are we still in the 40s??
lots Hotels ask If the crew member are a CPT a FO or an FA.
And everytime it shock me: why a
CPT should have a different?? Are we still in the 40s??
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Da Dog,
Wow you have some attitude, people like you that give pilots a bad name, hope you never wind up in one of my CRM classes!
Sorry to stray from the topic a little but Da Dog, I agree that once upon a time BA crew were spoilt, however I am of new stock (new contract) and I can certainly say that this is not the case any longer! Yes I do benefit from better working conditions than at some airlines thanks to those who have gone before me and fought for certain conditions but I am also losing out as a result...example, my minimum days off, I dont earn enough to benefit from 3 days off after a short NYC trip, i could easily benefit from an extra trip or two a month! There are other little things that poeple dont realise!!! Im sorry if people have a problem that we have it slighty better then elsewhere but theres a simple response to that...put your misguided prejudicies aside and apply for BA, then judge for yourself!!! I know plenty of people who have and none have regretted it!!!
Now, back to the thread!
Wow you have some attitude, people like you that give pilots a bad name, hope you never wind up in one of my CRM classes!
Sorry to stray from the topic a little but Da Dog, I agree that once upon a time BA crew were spoilt, however I am of new stock (new contract) and I can certainly say that this is not the case any longer! Yes I do benefit from better working conditions than at some airlines thanks to those who have gone before me and fought for certain conditions but I am also losing out as a result...example, my minimum days off, I dont earn enough to benefit from 3 days off after a short NYC trip, i could easily benefit from an extra trip or two a month! There are other little things that poeple dont realise!!! Im sorry if people have a problem that we have it slighty better then elsewhere but theres a simple response to that...put your misguided prejudicies aside and apply for BA, then judge for yourself!!! I know plenty of people who have and none have regretted it!!!
Now, back to the thread!
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apaddyinuk said
So you run CRM courses now do you? Still if it was anything like the last one, cabin crew messing up, not knowing their checks or drills, then crying because of the feedback I'd rather not see it
hope you never wind up in one of my CRM classes!
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Sorry Da Dog but I just can't believe you.
Cabin crew never get negative feed back when they **** up their SEP, that would be soooo unfair.
Now lets see if we can find that bomb at the third attempt shall we?
not knowing their checks or drills, then crying because of the feedback
Now lets see if we can find that bomb at the third attempt shall we?
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Around here, Captains are entitled to a suite, FO/IFS an executive room......
Last year we had a 744 Captain operate a 10 hour flight to Manila, on arrival he discovered that all the suites were full so he was offered an executive room. He immediately returned to the airport and d/h'ed back home!
Mutt
Last year we had a 744 Captain operate a 10 hour flight to Manila, on arrival he discovered that all the suites were full so he was offered an executive room. He immediately returned to the airport and d/h'ed back home!
Mutt
