Jetstar still has its (many) problems
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he says that returning clients are opting to fly Garuda or trying Virgin to DPS as they can be cheaper as well.
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My friend was flying out of LHR on an SQ 380 2 weeks ago.... it went u/s and he was stuck up there for 2 nights before they could clear all the pax..... but that doesn't make the news 
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How many singlet wearing,thong shuffling Bogans will hand back the six hundred dollars ?
I bet none. But once again great journalism. Find some redneck first ever holiday out of Auz and boo Fu%king who, Oh the aircraft is u/s, Sorry sir, We at jet*will find you some accommodation , Give you six hundred bucks to spend at the Aussie pub in Bangla road, While making a complete ass of yourself with the good natured Thai locals. Then let you fly on another drunken holiday free. But please on your return feel free to slander us to every Scumbag Journo who couldnt care less about real world events.
lets fly j*
I bet none. But once again great journalism. Find some redneck first ever holiday out of Auz and boo Fu%king who, Oh the aircraft is u/s, Sorry sir, We at jet*will find you some accommodation , Give you six hundred bucks to spend at the Aussie pub in Bangla road, While making a complete ass of yourself with the good natured Thai locals. Then let you fly on another drunken holiday free. But please on your return feel free to slander us to every Scumbag Journo who couldnt care less about real world events.
lets fly j*
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Wish It Were Me
Sensational delay. What better place could you wish for ?? An extra two days in Phuket. The pubs, clubs, the girlies and $600.00 in spending coin !
The losers are the ones who either stuck around the airport, or who panicked and just had to rush home. I would have given the Duty Manager my mobile number and slipped him/her $20.00 to make sure I was the last disrupted pax to get a seat !!!
It certainly is all about choice
The losers are the ones who either stuck around the airport, or who panicked and just had to rush home. I would have given the Duty Manager my mobile number and slipped him/her $20.00 to make sure I was the last disrupted pax to get a seat !!!
It certainly is all about choice
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I certainly find this situation interesting. What more could Jetstar do for pax? Short of producing a new a/c from their fundamental orifice? Accomodation, refunds, cash splashed and as many urgent pax as possible given seats with other carriers - they have actually made a decent effort. A number of years ago my QF flight was cancelled - we were given a room, $20 and a morning flight. No refunds etc etc, and we felt that was reasonable at the time. What has changed so much? Yes, pax were inconvenienced. It is frustrating and annoying, but not fatal. Given the effort Jetstar have gone to, perhaps some cups of concrete should have been handed out. Give any airline with poor performance and service a kicking, in this case it seems to be excessive in my opinion.
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What more could Jetstar do for pax? Short of producing a new a/c
Obviously a considerable expense for Jetstar, but they would have saved against that cost all the fares they refunded plus all the other costs incured like accomodation etc, and avoided all the ugly and costly bad press.
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airsupport ... charter from garuda or thai. I think I'd rather wait.
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There was a time when the masses didn't fly on holidays and that was a time when if you hadn't cracked an airline job by 28 you were dead meat. LCCs in all their forms have given thousands of pilots good jobs that otherwise would never have been there. Would you really go back?
Airsupport....what bites you about JQ? have you flown on them? I have flown international with them a number of times and find it a pleasant experience,. certainly at the price. You sound very angry that they even exist.....if you would genuinely like to see what they're like I'll go you halves in a ticket somewhere provided you report accurately on what you see, not on pre-conceived ideas. What do you think? PM me if you're serious
Airsupport....what bites you about JQ? have you flown on them? I have flown international with them a number of times and find it a pleasant experience,. certainly at the price. You sound very angry that they even exist.....if you would genuinely like to see what they're like I'll go you halves in a ticket somewhere provided you report accurately on what you see, not on pre-conceived ideas. What do you think? PM me if you're serious
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Airsupport....what bites you about JQ? have you flown on them? You sound very angry that they even exist.....
No, I never have and never would.
I could not care less.
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Just some here are very quick to rubbish these other Companies, like Thai and Garuda who I always found to very professional, I guess they are unhappy Jetstar employees.
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Spot on Griffin One!
I flew BA from Madrid to LHR 2 years ago and had pretty much the exact same experience. The a/c went tech we sat on board in the 36+ heat for 4 hours then the flight was XXLD and rescheduled for the next day. We went to hotels and then boarded the flight the next day and guess what?! It was still U/S and we sat on board for another 3 hours because it was "shift change" at MAD and we couldnt get stairs.
Result:
-BA put me on Spanair to LON. (Low Cost Carrier)
-No Vouchers
-No Refund
-No Apology Letter
AND i paid full fare......
If these bogans think they deserved more, they need to be banned from the airlines. They think they are aviation professionals because they travelled once to LST a few years ago and everything went smooth. Now they are on probably their first ever international trip for $800 and think they are cultured and having deluded visions of self-granduer.
Jetstar should have put them up in hotels again, given them a $100 voucher, a replacement aircraft, and definately no refund. They are lucky to get that from a LCC in my book!
I flew BA from Madrid to LHR 2 years ago and had pretty much the exact same experience. The a/c went tech we sat on board in the 36+ heat for 4 hours then the flight was XXLD and rescheduled for the next day. We went to hotels and then boarded the flight the next day and guess what?! It was still U/S and we sat on board for another 3 hours because it was "shift change" at MAD and we couldnt get stairs.
Result:
-BA put me on Spanair to LON. (Low Cost Carrier)
-No Vouchers
-No Refund
-No Apology Letter
AND i paid full fare......
If these bogans think they deserved more, they need to be banned from the airlines. They think they are aviation professionals because they travelled once to LST a few years ago and everything went smooth. Now they are on probably their first ever international trip for $800 and think they are cultured and having deluded visions of self-granduer.
Jetstar should have put them up in hotels again, given them a $100 voucher, a replacement aircraft, and definately no refund. They are lucky to get that from a LCC in my book!
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Airsupport,
So let me get this right, you have never flown on Jetstar and never want to but you are quite happy to judge the service you get using Jetstar??? What gives you the right to do this, why are you so anti-jetstar. I have respect for anyones point of view about a particular airline if they speak from experience but it would seem that something about Jetstar annoys you. Would you care to let us all in on what exactly Jetstar has done to you in the past?
Using your logic I could say that United, American, Qantas, Continental, Emirates, Ethiad etc..... are all crap even though I have never stepped foot on any of their services.
So let me get this right, you have never flown on Jetstar and never want to but you are quite happy to judge the service you get using Jetstar??? What gives you the right to do this, why are you so anti-jetstar. I have respect for anyones point of view about a particular airline if they speak from experience but it would seem that something about Jetstar annoys you. Would you care to let us all in on what exactly Jetstar has done to you in the past?
Using your logic I could say that United, American, Qantas, Continental, Emirates, Ethiad etc..... are all crap even though I have never stepped foot on any of their services.
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That is what I love about PPRuNe, the absolute crazy people that post here. 
Where was I judging Jetstar.
Their frustrated passengers have been doing that all over the news, NOT me.
I could NOT care less about Jetstar.
Where was I judging Jetstar.
Their frustrated passengers have been doing that all over the news, NOT me.
I could NOT care less about Jetstar.
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Air Support
I am not sure about the exact figures but I think JQ has carried something like 20 million passengers.
About 98% of those flights or somesuch operated as published and about 99.5% of the passengers didn't complain.
Yet you carp on about what you READ that "Some People" say and from that weave your own "accurate" whole picture of an airline full of normal hard-working folks.
For your bed-time reading and reflection......have a read:
"Critics are like eunuchs in a harem. They're there every night, they see it done every night, they see how it should be done every night, but they can't do it themselves" -- Brendan Behan
"Critics? I love every bone in their heads" -- Eugene O'Neill
"It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat." --Theodore Roosevelt
I can think of few more damning words than those last Air Support....if you are indeed as all the evidence suggests a "Grey and Timid Soul" then remember its never too late to change.
We who try and often get it about right would love to welcome you aboard
I am not sure about the exact figures but I think JQ has carried something like 20 million passengers.
About 98% of those flights or somesuch operated as published and about 99.5% of the passengers didn't complain.
Yet you carp on about what you READ that "Some People" say and from that weave your own "accurate" whole picture of an airline full of normal hard-working folks.
For your bed-time reading and reflection......have a read:
"Critics are like eunuchs in a harem. They're there every night, they see it done every night, they see how it should be done every night, but they can't do it themselves" -- Brendan Behan
"Critics? I love every bone in their heads" -- Eugene O'Neill
"It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat." --Theodore Roosevelt
I can think of few more damning words than those last Air Support....if you are indeed as all the evidence suggests a "Grey and Timid Soul" then remember its never too late to change.
We who try and often get it about right would love to welcome you aboard
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I don't know where all this comes from, I hardly ever post any more on PPRuNe, and was going to leave altogether some time ago, but was encouraged to stay by one of the Mods.
I spent more than 40 years in the Industry working Worldwide, and I am retired now and the only information I get about the Industry really is from PPRuNe.
I have never worked for Jetstar, or Virgin Blue or Tiger, and never flown with any of them, I have never worked for Qantas either but have flown with them extensively Worldwide.
I try to never even comment on any of them here on PPRuNe, certainly not start any topics about any of them, but even IF I dare comment on an open thread about any of them normally end up getting abused about something.
Is the Industry like this nowadays.
Back in the good old days with AN/TN while everyone was proud of their own Company, we didn't go round bad mouthing the so called opposition, I guess there wasn't a site like PPRuNe in those days though, in fact we often used to (unofficially) help the opposition if and when they had trouble.
It appears to me nowadays, by reading PPRuNe, the whole Industry is a dog eat dog affair with no holds barred, a very sad situation.
I spent more than 40 years in the Industry working Worldwide, and I am retired now and the only information I get about the Industry really is from PPRuNe.
I have never worked for Jetstar, or Virgin Blue or Tiger, and never flown with any of them, I have never worked for Qantas either but have flown with them extensively Worldwide.
I try to never even comment on any of them here on PPRuNe, certainly not start any topics about any of them, but even IF I dare comment on an open thread about any of them normally end up getting abused about something.
Is the Industry like this nowadays.
Back in the good old days with AN/TN while everyone was proud of their own Company, we didn't go round bad mouthing the so called opposition, I guess there wasn't a site like PPRuNe in those days though, in fact we often used to (unofficially) help the opposition if and when they had trouble.
It appears to me nowadays, by reading PPRuNe, the whole Industry is a dog eat dog affair with no holds barred, a very sad situation.
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Airsupport,
You could not care less, yet you have contiually replied to posts trying to "clarify" your position.
You could claim you have not posted anything judging Jet*, but then I could say you haven`t posted anything but childish sniping at an operation you have had no experince with. "You get what you pay for", sounds like judging them to me.
If you haven`t flown any of the low cost airlines, how can you comment on their service. They all vary on what you get for the price you pay. That is the concept of a LCC.
What does the price of a ticket or the type of operation have to do with an aircraft breaking down. Are you saying they don`t spend enough money on maitanence? Or don`t know how to maitain there A/C?
I work for them, and I couldn`t tell you what happened. SO how do you know that it wasn`t a different problem the second night causing the delay?
One of your last comments sums you up perfectly. "Back in the good old days"... we didn`t go bad mouthing the opposition". Well, look at what you are doing right now. Just because you currently don`t work for an airline doesn`t count.
When you stop living in the past and come into the real world, you might get the love and respect you crave.
You could not care less, yet you have contiually replied to posts trying to "clarify" your position.
You could claim you have not posted anything judging Jet*, but then I could say you haven`t posted anything but childish sniping at an operation you have had no experince with. "You get what you pay for", sounds like judging them to me.
If you haven`t flown any of the low cost airlines, how can you comment on their service. They all vary on what you get for the price you pay. That is the concept of a LCC.
What does the price of a ticket or the type of operation have to do with an aircraft breaking down. Are you saying they don`t spend enough money on maitanence? Or don`t know how to maitain there A/C?
I work for them, and I couldn`t tell you what happened. SO how do you know that it wasn`t a different problem the second night causing the delay?
One of your last comments sums you up perfectly. "Back in the good old days"... we didn`t go bad mouthing the opposition". Well, look at what you are doing right now. Just because you currently don`t work for an airline doesn`t count.
When you stop living in the past and come into the real world, you might get the love and respect you crave.
