Air Support
I am not sure about the exact figures but I think JQ has carried something like 20 million passengers.
About 98% of those flights or somesuch operated as published and about 99.5% of the passengers didn't complain.
Yet you carp on about what you READ that "Some People" say and from that weave your own "accurate" whole picture of an airline full of normal hard-working folks.
For your bed-time reading and reflection......have a read:
"Critics are like eunuchs in a harem. They're there every night, they see it done every night, they see how it should be done every night, but they can't do it themselves"
-- Brendan Behan
"Critics? I love every bone in their heads"
-- Eugene O'Neill
"It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat." --Theodore Roosevelt
I can think of few more damning words than those last Air Support....if you are indeed as all the evidence suggests a "Grey and Timid Soul" then remember its never too late to change.
We who try and often get it about right would love to welcome you aboard