Qantas Cabin Services Priorities
Join Date: Jun 2005
Location: Sydney
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Whenever any of you are verbally threatened over sick leave, KPI bullsh1t, uniform violations, delays or any other form of "harassment with a feather", do what so many of us are now doing.
Write the harasser [your manager] an email thanking them for the conversation and outlining the nature and specifics of the "conversation".
Advise at the end of this email that you wish a copy of it to be placed on your personal file and that you'll be retaining a copy for your records.
I can guarantee that the sociopathic, lowlife coward that calls themselves a manager will skulk off to find easier and weaker targets.
It is time to fight back.
Write the harasser [your manager] an email thanking them for the conversation and outlining the nature and specifics of the "conversation".
Advise at the end of this email that you wish a copy of it to be placed on your personal file and that you'll be retaining a copy for your records.
I can guarantee that the sociopathic, lowlife coward that calls themselves a manager will skulk off to find easier and weaker targets.
It is time to fight back.
Registered User **
Join Date: May 2005
Location: The Ultimate Crew Rest....
Age: 69
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prunezeuss......I agree with your post and that if anything is going to be done to reverse a situation that has taken years to achieve it is a huge task.I also agree with you that sniping with each other serves no purpose and that everyone regardless of where they work in aviation has the right to post and put their point of view forward.I just got carried away because some are not as honest as others about where they work and I think hide an agenda....sorry moderators and thanks for your patience.
Back to the thread.....Unfortunately,this sort of leadership or management is endemic throughout the company.I used to wonder how it was allowed to happen because I believe it is counter productive especially in a service industry.However,whether it was by design or neglect it will be a monumental job to reverse.
Speedbird is right and insisting that everything that was said should be recorded on paper is a good idea.Another idea I always found successful was to insist that the manager include his/her name,staff number and position 'CURRENTLY' held with the company.....with the emphasis on the word currently.Also smile when you say the last sentence....
As was mentioned it is a great form of passive resistance.
Back to the thread.....Unfortunately,this sort of leadership or management is endemic throughout the company.I used to wonder how it was allowed to happen because I believe it is counter productive especially in a service industry.However,whether it was by design or neglect it will be a monumental job to reverse.
Speedbird is right and insisting that everything that was said should be recorded on paper is a good idea.Another idea I always found successful was to insist that the manager include his/her name,staff number and position 'CURRENTLY' held with the company.....with the emphasis on the word currently.Also smile when you say the last sentence....
As was mentioned it is a great form of passive resistance.
Join Date: Sep 2005
Location: australia
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when you send an email to a manager that does not reply with a satisfactory answer you can email their superior with any complaint about them. the trick is to 'cc' a copy to the personal file of the original manager and 'bcc' a copy back to your own email address. this can be particularly handy if in future you initiate harassment/discrimination claim against manager plus it also looks very bad on their personal file. suddenly you will find your manager no longer wants to know you even exist. .....mindf***ing in reverse!
Join Date: Jul 2008
Location: Beyond The Envelope
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Mahatma Gandhi
Passive Resistance was used to great effect by Gandhi.
It could be used just as effectively by CC.
The Screw The Roo campaign was an example of how CC can cooperate.
With a little bit of effort another campaign could begin.
It could be used just as effectively by CC.
The Screw The Roo campaign was an example of how CC can cooperate.
With a little bit of effort another campaign could begin.
Join Date: Jun 2008
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I recently took a QF flight ex Syd & the cabin crew where friendly enough. I know one thing is for sure I'd hate to have to deal with the public in a confined space!
Maybe now that we have seen a deterioration in T&C's (from what I read here) for crews in general it reflects back to the very people that are at the coal face of their service, the flying public. I always wanted since I was a kid to be either an Ansett or Qantas pilot but since I have learnt to fly (getting there) AN has gone & QF isn't the choice work place by the sounds of it, what now?
Flyinggit
Maybe now that we have seen a deterioration in T&C's (from what I read here) for crews in general it reflects back to the very people that are at the coal face of their service, the flying public. I always wanted since I was a kid to be either an Ansett or Qantas pilot but since I have learnt to fly (getting there) AN has gone & QF isn't the choice work place by the sounds of it, what now?
Flyinggit
Join Date: Jul 2004
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The Deterioration of Australian Aviation
Australian Aviation has never really recovered from the events of 1989.
Ansett fell over..... or rather was pushed over.
Then the merger of TAA and Qantas and the resultant loss of managerial talent.
Employees in Australian Aviation have been attacked by management and you now see the mess that the industry is in.
Everybody trying to cut costs.
What they(management)have failed to realize(Particulalry at Qantas)if you portray yourself as a premium carrier there is a minimum spend required.
Many carriers in Australia are way below that minimum spend.
Competitors such as Cathay Singapore JAL and Emirates throw a lot of money at their product and in general it shows.
Whether or not they all treat their employees remains to be seen.
Are Australians whingers or are they just more vocal about mistreatment?
Ansett fell over..... or rather was pushed over.
Then the merger of TAA and Qantas and the resultant loss of managerial talent.
Employees in Australian Aviation have been attacked by management and you now see the mess that the industry is in.
Everybody trying to cut costs.
What they(management)have failed to realize(Particulalry at Qantas)if you portray yourself as a premium carrier there is a minimum spend required.
Many carriers in Australia are way below that minimum spend.
Competitors such as Cathay Singapore JAL and Emirates throw a lot of money at their product and in general it shows.
Whether or not they all treat their employees remains to be seen.
Are Australians whingers or are they just more vocal about mistreatment?
