The Truth Will Out.....
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There should be input from as many controllers as possible so that you get all points of view. HOWEVER! The union needs to designate a line controller who is in CHARGE of the changes and the program from the line controllers perspective. You don't need a thousand folks making decisions. You need ONE or TWO operational folks making that decision with the informed input of the membership...
We tried the bring everyone down to look at it with AAS. It doesn't work. It just confused the engineers <G>.....
regards
We tried the bring everyone down to look at it with AAS. It doesn't work. It just confused the engineers <G>.....
regards
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Yep, you're right Scott. We need a TRUSTWORTHY focal point (person) to channel all the ideas through.
It pains me to say that the management haven't provided someone, and SADLY, Prospect don't appear to have either.
As you are aware, I'm a great admirer of what NATCA has achieved BY GETTING INVOLVED with new / future projects. It just doesn't seem to be happening on this side of the pond.
Check your mail buddy!
see y'all
BEX
It pains me to say that the management haven't provided someone, and SADLY, Prospect don't appear to have either.
As you are aware, I'm a great admirer of what NATCA has achieved BY GETTING INVOLVED with new / future projects. It just doesn't seem to be happening on this side of the pond.
Check your mail buddy!
see y'all
BEX
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Appears that ATCOs are like economists...get 10 in a room and you get 15 opinions on what should be the font/ size/color/trackball feel/etc.
As a witness to some of the earlier efforts at AAS in the US I watched as a controller team had a technical meeting with the contractor, provided input ,went away. The contractor worked for a few months and they had another meeting with the controllers. Except it wasn't exactly the same controllers so the input was a little different, and the contractor then went off and incorporated the input for another few months and billed the FAA. Lovely work if you can get it but a terribly way to build a system.
Since it appears that the next software drop is November 2002 (got to be careful to put years in you know) you should be alert to the "incredible shrinking build" game. If a certain drop of software is supposed to be made up of 10 builds you must watch which build has which functionality in it (or function points if you are a S/W person and use that method). What happens sometimes is that the builds all show up on schedule and work fine but don't have the functions in them that they are supposed to have and it all either gets shoved into the last build or 10 builds turn into 12 or more as the schedule slips or (most likely) the drop is delivered on schedule with 10 builds that don't have all the functions they are supposed to have.
Obvious NATS/NERC management has not been fired or disciplined or made to atone for their failures. The have found out how to "fail upward". It happens in many organizations. I've observed it and know it when I see it, but have yet to figure out exactly how it is done.
Specifying displays for ATC (and other) systems requiring resolution, color, and other characteristics is not an easy or quick task. The displays for the FAA system were specificed by the usual engineering measures, but there was only one source for CRTs of the size needed (about 20" square) and that was Sony in Japan, though they later built a plant in California. The characteristics specified for pixel size, resolution etc were as I recall similar to the specifications for very good quality PC monitors at the time, which hasn't changed much to today. This only gives the underlying physical capabilities of the display. Next you have to write the display driver software to use these physical characteristics, and lastly you write the software to write the characters and graphics on the screen. Then it all has to run on the computer platform you are using.
What the controllers can do is get together and agree on what they want and describe it quantitatively. No "you knows" or "just like so and so's" or any of that arm waving. If you can't describe it in a quantitative manner and get it put in a contract the contractor can not be held to build it. What he can do is work his a** off at best effort and send you the bill along with the product. And if it still isn't what you want he'll try again if you can describe it and also send you the bill, again. Not horribly useful.
Good luck to all at Swanwick.
As a witness to some of the earlier efforts at AAS in the US I watched as a controller team had a technical meeting with the contractor, provided input ,went away. The contractor worked for a few months and they had another meeting with the controllers. Except it wasn't exactly the same controllers so the input was a little different, and the contractor then went off and incorporated the input for another few months and billed the FAA. Lovely work if you can get it but a terribly way to build a system.
Since it appears that the next software drop is November 2002 (got to be careful to put years in you know) you should be alert to the "incredible shrinking build" game. If a certain drop of software is supposed to be made up of 10 builds you must watch which build has which functionality in it (or function points if you are a S/W person and use that method). What happens sometimes is that the builds all show up on schedule and work fine but don't have the functions in them that they are supposed to have and it all either gets shoved into the last build or 10 builds turn into 12 or more as the schedule slips or (most likely) the drop is delivered on schedule with 10 builds that don't have all the functions they are supposed to have.
Obvious NATS/NERC management has not been fired or disciplined or made to atone for their failures. The have found out how to "fail upward". It happens in many organizations. I've observed it and know it when I see it, but have yet to figure out exactly how it is done.
Specifying displays for ATC (and other) systems requiring resolution, color, and other characteristics is not an easy or quick task. The displays for the FAA system were specificed by the usual engineering measures, but there was only one source for CRTs of the size needed (about 20" square) and that was Sony in Japan, though they later built a plant in California. The characteristics specified for pixel size, resolution etc were as I recall similar to the specifications for very good quality PC monitors at the time, which hasn't changed much to today. This only gives the underlying physical capabilities of the display. Next you have to write the display driver software to use these physical characteristics, and lastly you write the software to write the characters and graphics on the screen. Then it all has to run on the computer platform you are using.
What the controllers can do is get together and agree on what they want and describe it quantitatively. No "you knows" or "just like so and so's" or any of that arm waving. If you can't describe it in a quantitative manner and get it put in a contract the contractor can not be held to build it. What he can do is work his a** off at best effort and send you the bill along with the product. And if it still isn't what you want he'll try again if you can describe it and also send you the bill, again. Not horribly useful.
Good luck to all at Swanwick.
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Remember. Management failed completely. They ignored years of complaints from ATCOs. They lied to the HSE when they provided details of the font sizes, which the latter accepted without question.
There is no need for droves of controllers/assistants to stick their individual oars in. Just make sure that the displays meet the Regulations in full - which is exactly what our incompetent leaders should have done in the first place.
Incidentally, Findlay told the Transport Committee on !st May ( look at the hearing transcript) that "two to three months" would be an acceptable timescale for rectifying the font problem. So what is this management ally going to say now that it's apparently going to take until November?
Prospect rules again.
There is no need for droves of controllers/assistants to stick their individual oars in. Just make sure that the displays meet the Regulations in full - which is exactly what our incompetent leaders should have done in the first place.
Incidentally, Findlay told the Transport Committee on !st May ( look at the hearing transcript) that "two to three months" would be an acceptable timescale for rectifying the font problem. So what is this management ally going to say now that it's apparently going to take until November?
Prospect rules again.
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Bexil 160:
Unison have provided reps and there are at least two named individuals from watches. I cannot provide the names on here obviously but its not the case that there's no representation.
If you trust the people in ATC Systems Development not to be management lackies then you'll find that's where your focal person is.
Which layer of management do you define as being the MANAGEMENT? You've said that management should get everyone through to the TDU to have a look, so who's responsibility is it in your view? Should it be the LAS's, after all they know who's on breaks etc. Next up is it the watch supervisor, or the watch manager? Is it the manager ATC? Is it the General Manager? Is it the Manager ACR? Managing Director maybe? I think there can only be one person and thats the Watch Manager instructing the LAS's to send people through. That is, of course, if he/she can break through the apathy of many operational staff who really don't care. It is striking that the vast majority of staff turn up, move traffic and go home. There appears just to be a hard core of dissenters!
In essence what NERC Dweller says about changing the fonts (certain one's anyway) is correct, its not particularly difficult but it is VERY time consuming to do all the testing. Plus there has to be a software build for it to go on. The next major one is due November, although there are two 'emergency builds' due before then.
Torpids:
I think its a bit strong to say that NATS lied to the HSE. The information that HSE asked for was provided and, if you read their report, they do say that they are (albeit just) within standard. It is very difficult to 'measure' font sizes etc. there are a LOT of factors involved.
Also a recurrent theme in here is that there was never Operational Staff involvement. Well I do wonder what you consider the NTT were doing on the project for 6 years before it opened? Thats in addition to the Operational staff in ATC Systems.
Iron City:
By jove, a chap after my own heart! Rearrange these words into a well known phrase or saying: Hammer nail head hit the on.
Unison have provided reps and there are at least two named individuals from watches. I cannot provide the names on here obviously but its not the case that there's no representation.
If you trust the people in ATC Systems Development not to be management lackies then you'll find that's where your focal person is.
Which layer of management do you define as being the MANAGEMENT? You've said that management should get everyone through to the TDU to have a look, so who's responsibility is it in your view? Should it be the LAS's, after all they know who's on breaks etc. Next up is it the watch supervisor, or the watch manager? Is it the manager ATC? Is it the General Manager? Is it the Manager ACR? Managing Director maybe? I think there can only be one person and thats the Watch Manager instructing the LAS's to send people through. That is, of course, if he/she can break through the apathy of many operational staff who really don't care. It is striking that the vast majority of staff turn up, move traffic and go home. There appears just to be a hard core of dissenters!
In essence what NERC Dweller says about changing the fonts (certain one's anyway) is correct, its not particularly difficult but it is VERY time consuming to do all the testing. Plus there has to be a software build for it to go on. The next major one is due November, although there are two 'emergency builds' due before then.
Torpids:
I think its a bit strong to say that NATS lied to the HSE. The information that HSE asked for was provided and, if you read their report, they do say that they are (albeit just) within standard. It is very difficult to 'measure' font sizes etc. there are a LOT of factors involved.
Also a recurrent theme in here is that there was never Operational Staff involvement. Well I do wonder what you consider the NTT were doing on the project for 6 years before it opened? Thats in addition to the Operational staff in ATC Systems.
Iron City:
By jove, a chap after my own heart! Rearrange these words into a well known phrase or saying: Hammer nail head hit the on.
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Take3..
I believe ALL the managers you quote are RESPONSIBLE. I'd like to see much more effort to atone for their collective past failure to manage. And FAIL they have.
Sadly I see no evidence of them taking ANY responsibilty for their failures, or worst still, LEARNING from them.
The reason that so many operational people are just turning up, doing the job, and going home, is simple. They don't care anymore. They've had their say on all sorts of issues, AND BEEN IGNORED. So, they reason, what's the point? Management don't give a T*ss anyway, why should we?
The operational staff aren't responsible for this sad state of affairs. Those managers who failed to do their jobs properly ARE.
So what's to be done? Well, I suggest that a "night of the long knives" is well overdue. Identifying the culprits isn't rocket science. Next up an open admission from Everitt that his management teams were WRONG would begin the process of getting the operational staff back on side. Follow this up by ensuring that there are no more secrets, and that the operational staff's views are actively sought out, AND ACTED UPON.
Is any of this likely? Probably not. So we'll continue in the same vein we have now I guess. Just don't expect a whole lot of co-operation from the staff who will continue to "come in, do the job, and go home".... AND NO MORE.
Rgds BEX
I believe ALL the managers you quote are RESPONSIBLE. I'd like to see much more effort to atone for their collective past failure to manage. And FAIL they have.
Sadly I see no evidence of them taking ANY responsibilty for their failures, or worst still, LEARNING from them.
The reason that so many operational people are just turning up, doing the job, and going home, is simple. They don't care anymore. They've had their say on all sorts of issues, AND BEEN IGNORED. So, they reason, what's the point? Management don't give a T*ss anyway, why should we?
The operational staff aren't responsible for this sad state of affairs. Those managers who failed to do their jobs properly ARE.
So what's to be done? Well, I suggest that a "night of the long knives" is well overdue. Identifying the culprits isn't rocket science. Next up an open admission from Everitt that his management teams were WRONG would begin the process of getting the operational staff back on side. Follow this up by ensuring that there are no more secrets, and that the operational staff's views are actively sought out, AND ACTED UPON.
Is any of this likely? Probably not. So we'll continue in the same vein we have now I guess. Just don't expect a whole lot of co-operation from the staff who will continue to "come in, do the job, and go home".... AND NO MORE.
Rgds BEX
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BEX wrote -
"The reason that so many operational people are just turning up, doing the job, and going home, is simple. They don't care anymore. They've had their say on all sorts of issues, AND BEEN IGNORED. So, they reason, what's the point? Management don't give a T*ss anyway, why should we?"
Spot on Bex. I believe we have all been shafted by incompetents who are never held responsible for their screw-ups. Micro managers on £70k+ who are too scared to do the job themselves, so they get off on spending hours poring over travel claims and getting menus faxed to them from restaurants so they can check up on people that are responsible for £100m's worth of aeroplanes. Believe it or not I hear that happened at one of the airports! The sooner liabilities like that are kicked out the better.
ATCOs deserve more respect from the management for the job they do.
"The reason that so many operational people are just turning up, doing the job, and going home, is simple. They don't care anymore. They've had their say on all sorts of issues, AND BEEN IGNORED. So, they reason, what's the point? Management don't give a T*ss anyway, why should we?"
Spot on Bex. I believe we have all been shafted by incompetents who are never held responsible for their screw-ups. Micro managers on £70k+ who are too scared to do the job themselves, so they get off on spending hours poring over travel claims and getting menus faxed to them from restaurants so they can check up on people that are responsible for £100m's worth of aeroplanes. Believe it or not I hear that happened at one of the airports! The sooner liabilities like that are kicked out the better.
ATCOs deserve more respect from the management for the job they do.
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T3C5
I have read many of your posts and not responded but your latest musings are just too difficult to ignore.
"Unison have provided reps and there are at least two named individuals from watches."
So have prospect, they are part of the working group, who have said that, in their opinion the new fonts are much better, but they would like us all to take a look. Nothing wrong with that.
"That is, of course, if he/she can break through the apathy of many operational staff who really don't care"
Actually almost all the operational staff care a great deal !!
"It is striking that the vast majority of staff turn up, move traffic and go home. There appears just to be a hard core of dissenters! "
NO NO NO, we all think the displays are less then average, you seem to think that because there are not 100 complaints a day everything is ok
Your attitude is sadly typical of all that is wrong in NATS, there is no problem so why do i have do waste my time fixing it.
The NTT complained about fonts, we the ATCO`s involved in OCT complained about the fonts, and i have copies of letters from senioir NERC managers stating there was NO problems with the displays.
Do you actually believe the displays are good or not ?
I have read many of your posts and not responded but your latest musings are just too difficult to ignore.
"Unison have provided reps and there are at least two named individuals from watches."
So have prospect, they are part of the working group, who have said that, in their opinion the new fonts are much better, but they would like us all to take a look. Nothing wrong with that.
"That is, of course, if he/she can break through the apathy of many operational staff who really don't care"
Actually almost all the operational staff care a great deal !!
"It is striking that the vast majority of staff turn up, move traffic and go home. There appears just to be a hard core of dissenters! "
NO NO NO, we all think the displays are less then average, you seem to think that because there are not 100 complaints a day everything is ok
Your attitude is sadly typical of all that is wrong in NATS, there is no problem so why do i have do waste my time fixing it.
The NTT complained about fonts, we the ATCO`s involved in OCT complained about the fonts, and i have copies of letters from senioir NERC managers stating there was NO problems with the displays.
Do you actually believe the displays are good or not ?
Beady Eye
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Big Nose 1:
Apologies for not including Prospect nor acknowledging their contribution to the working group. Also I appear to have misrepresented myself in your assumption that I don't want the operational staff to look at the new fonts, I do and I would think that all the back room staff do to. We are just FRUSTRATED that no-one seems to be saying yea or nay!!!
"NO NO NO, we all think the displays are less then average, you seem to think that because there are not 100 complaints a day everything is ok"
How can anyone tell something is wrong unless you complain? Its no good sitting muttering in a corner.
"Your attitude is sadly typical of all that is wrong in NATS, there is no problem so why do i have do waste my time fixing it."
Its certainly NOT a waste of my time, its what I'm there to do WHEN someone tells me EXACTLY what the problem is and WHAT they want done to 'fix' it. The normal gripe of 'I don't like it, get it fixed' is simply not good enough.
"Do you actually believe the displays are good or not ?"
Having had 12 years experience in Area Radar before joining NATS and then doing some feed work for a year and instruction for a year I do not have a problem with the displays, although I do need to wear my specs, which I didn't at ScOACC or LATCC.
Apologies for not including Prospect nor acknowledging their contribution to the working group. Also I appear to have misrepresented myself in your assumption that I don't want the operational staff to look at the new fonts, I do and I would think that all the back room staff do to. We are just FRUSTRATED that no-one seems to be saying yea or nay!!!
"NO NO NO, we all think the displays are less then average, you seem to think that because there are not 100 complaints a day everything is ok"
How can anyone tell something is wrong unless you complain? Its no good sitting muttering in a corner.
"Your attitude is sadly typical of all that is wrong in NATS, there is no problem so why do i have do waste my time fixing it."
Its certainly NOT a waste of my time, its what I'm there to do WHEN someone tells me EXACTLY what the problem is and WHAT they want done to 'fix' it. The normal gripe of 'I don't like it, get it fixed' is simply not good enough.
"Do you actually believe the displays are good or not ?"
Having had 12 years experience in Area Radar before joining NATS and then doing some feed work for a year and instruction for a year I do not have a problem with the displays, although I do need to wear my specs, which I didn't at ScOACC or LATCC.
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Leaving aside the question of whether or not the HSE were even given the correct information (which I understand is disputed) the fact remains that they stated that these fonts were on the limits of acceptability. Hardly a situation which anyone should be prepared to accept in a safety operation, including you people who have the task of sorting it out.
The reason there are regulations is to take away the responsibility or decision on what is acceptable from people who may or may not have varying degress of difficulties, or even motivation for trying to do something about it. How can you possible argue that anything less than above the limits of acceptability is what you must provide and quickly. There are well defined standards in the regulations. Simple.
The reason there are regulations is to take away the responsibility or decision on what is acceptable from people who may or may not have varying degress of difficulties, or even motivation for trying to do something about it. How can you possible argue that anything less than above the limits of acceptability is what you must provide and quickly. There are well defined standards in the regulations. Simple.
Beady Eye
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Torpids:
"the fact remains that they stated that these fonts were on the limits of acceptability."
This runs along the lines of being a little bit pregnant. Either you are or you aren't!!! So either they are or they are not and the HSE seems (to me but I'm not perfect by a long way) to be saying that they ARE acceptable. Although they're not happy with the keyboards, mice etc.
"the fact remains that they stated that these fonts were on the limits of acceptability."
This runs along the lines of being a little bit pregnant. Either you are or you aren't!!! So either they are or they are not and the HSE seems (to me but I'm not perfect by a long way) to be saying that they ARE acceptable. Although they're not happy with the keyboards, mice etc.
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None of us are perfect. However, the issue seems to be fairly straightforward. HSE have acknowledged that the factual information provided to them by our glorious employer was substantially in error, and is still under review. Consequently, HSE's assessment contained in their report - that the screens are on the limits of acceptability - is quite wrong. The situation is much worse than the report suggests. There is no other conclusion to be reached. "The patient is pregnant".
Let's try again. NATS gave the HSE fundamentally incorrect information. HSE have drawn a conclusion from that information that gives a substantially misleading view of the true state of affairs. The screens are in clear breach of the DSE Regulations.
To use Take3's words, the screens either conform to the regulatory standards or they do not. All you engineers who appear to be so put out by ATCO complaints posted on this forum have a simple solution. Don't ask 300+ users what they would like (because they don't know - they are non-professionals in such matters), just apply the standards that are clearly laid down.
Not too difficult, is it?
Let's try again. NATS gave the HSE fundamentally incorrect information. HSE have drawn a conclusion from that information that gives a substantially misleading view of the true state of affairs. The screens are in clear breach of the DSE Regulations.
To use Take3's words, the screens either conform to the regulatory standards or they do not. All you engineers who appear to be so put out by ATCO complaints posted on this forum have a simple solution. Don't ask 300+ users what they would like (because they don't know - they are non-professionals in such matters), just apply the standards that are clearly laid down.
Not too difficult, is it?
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Torpids:
You need to read up a bit more on the standards and how they are applied. It is not as clear cut and straight forward as you appear to think. It is dependant on the arc's, font size, viewing distance etc. etc. etc. The information supplied by NATS to HDE is not lies but straight copies of the standards used and the sizes applied some 10-12 years ago.
The 'need' for the ATCO's to view the fonts under prototype is simply so that they can see what fonts are available now (as opposed to 10 years ago). All of the new fonts have some foibles so we (and I mean the backroom staff we) want the operational users input as to what they prefer.
If, by the engineers being put out by the ATCO's complaints, you infer all the backroom staff, then you are incorrect. I personally am not put out, I consider it my job to offer as much help and assistance as I possibly can. What frustrates me is the attitude displayed in here and encountered on the shop floor - "It's broken, fix it!!!" Well, we ask, in what way is it broken and how do you want it fixed? Its a pretty fundamental point and made succinctly by Iron City in his/her earlier post.
You need to read up a bit more on the standards and how they are applied. It is not as clear cut and straight forward as you appear to think. It is dependant on the arc's, font size, viewing distance etc. etc. etc. The information supplied by NATS to HDE is not lies but straight copies of the standards used and the sizes applied some 10-12 years ago.
The 'need' for the ATCO's to view the fonts under prototype is simply so that they can see what fonts are available now (as opposed to 10 years ago). All of the new fonts have some foibles so we (and I mean the backroom staff we) want the operational users input as to what they prefer.
If, by the engineers being put out by the ATCO's complaints, you infer all the backroom staff, then you are incorrect. I personally am not put out, I consider it my job to offer as much help and assistance as I possibly can. What frustrates me is the attitude displayed in here and encountered on the shop floor - "It's broken, fix it!!!" Well, we ask, in what way is it broken and how do you want it fixed? Its a pretty fundamental point and made succinctly by Iron City in his/her earlier post.
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Whoaaa....
"What needs fixing?".... Are you serious? Colectively the end users have been complaining about the FONT SIZES for a long time.
Specifically the OPERATIONAL staff have been complaining about them since they first saw them during OCT. And what EXACTLY was done? Apart from emboldening the fonts.... NOTHING. I REPEAT, NOTHING. ( I still have a copy of the e-mail urging OCT course managers to try to stay away from the subject of fonts and ledgibility)
The fact that these observations don't seem to have got thru the the people with the ability to do anything about it is due solely to who, do you think? Not the operational staff, not the systems people. No, the reality is that another NERC delay was inevitable, had the management had the courage to take the decision to fix the problem there and then.... of course large NERC opening bonuses might have swayed their decision making process, as would another appearance before Ms. Dunwoody.
Now I accept that at some point you have to draw the line and deliver a system at an agreed spec, otherwise you'll just keep adding and adding to it and never deliver. The NERC font spec was NEVER acceptable to the end user, and that should have been taken seriously. It wasn't. Instead a set of standards that it barely complied with (no room for error then) were used. Show me documentation that says otherwise. No? HSE couldn't find any either!
BEX
"What needs fixing?".... Are you serious? Colectively the end users have been complaining about the FONT SIZES for a long time.
Specifically the OPERATIONAL staff have been complaining about them since they first saw them during OCT. And what EXACTLY was done? Apart from emboldening the fonts.... NOTHING. I REPEAT, NOTHING. ( I still have a copy of the e-mail urging OCT course managers to try to stay away from the subject of fonts and ledgibility)
The fact that these observations don't seem to have got thru the the people with the ability to do anything about it is due solely to who, do you think? Not the operational staff, not the systems people. No, the reality is that another NERC delay was inevitable, had the management had the courage to take the decision to fix the problem there and then.... of course large NERC opening bonuses might have swayed their decision making process, as would another appearance before Ms. Dunwoody.
Now I accept that at some point you have to draw the line and deliver a system at an agreed spec, otherwise you'll just keep adding and adding to it and never deliver. The NERC font spec was NEVER acceptable to the end user, and that should have been taken seriously. It wasn't. Instead a set of standards that it barely complied with (no room for error then) were used. Show me documentation that says otherwise. No? HSE couldn't find any either!
BEX
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Well, as for Richard's letter:
1) Delays due to staff shortages at NERC are greater than they would have been had we stayed at LATCC . This is because NERC requires more people to run it. Staff shortages will continue to get worse for the foreseeable future. Anybody who tells you different is lying or is ill informed.
A far better option would have been to to stay at LATCC until:
a) we had surplus of staff
AND
b) NERC's obvious failings (Font sizes, refresh rate, SIS, RT, Headsets etc etc etc) were fixed TO THE OPERATIONAL STAFF's liking.
2) The SIS displays are still in the WRONG place (HSE report) and there are NO plans to move them. NATS are merely looking at the "feasability" of moving them, or some other weasel words.
Next up PROSPECT.
I've no idea what they are up to in my name, but if they are indeed going to start agigitating for a rise in the en-route fees I will be very annoyed. I will also say so. If you actually read the full CAA ERG response to NATS application you will see that NATS ain't so hard up. I do not want PROSPECT bailing out NATS in any shape or form. The ONLY way to go is re-nationalisation OR administration ala Railtrack. PPP has now been proven to be crappy idea. Give it up.
rgds BEX
1) Delays due to staff shortages at NERC are greater than they would have been had we stayed at LATCC . This is because NERC requires more people to run it. Staff shortages will continue to get worse for the foreseeable future. Anybody who tells you different is lying or is ill informed.
A far better option would have been to to stay at LATCC until:
a) we had surplus of staff
AND
b) NERC's obvious failings (Font sizes, refresh rate, SIS, RT, Headsets etc etc etc) were fixed TO THE OPERATIONAL STAFF's liking.
2) The SIS displays are still in the WRONG place (HSE report) and there are NO plans to move them. NATS are merely looking at the "feasability" of moving them, or some other weasel words.
Next up PROSPECT.
I've no idea what they are up to in my name, but if they are indeed going to start agigitating for a rise in the en-route fees I will be very annoyed. I will also say so. If you actually read the full CAA ERG response to NATS application you will see that NATS ain't so hard up. I do not want PROSPECT bailing out NATS in any shape or form. The ONLY way to go is re-nationalisation OR administration ala Railtrack. PPP has now been proven to be crappy idea. Give it up.
rgds BEX
Thread Starter
I agree......
Well put Bex, what a shame that Mr Everitt chooses to listen to those that tell him what he wants to hear.........
But then again, that's NATS Management all over !!!!!!!!!!!!!!
Well put Bex, what a shame that Mr Everitt chooses to listen to those that tell him what he wants to hear.........
But then again, that's NATS Management all over !!!!!!!!!!!!!!
