Bexil 160:
Unison have provided reps and there are at least two named individuals from watches. I cannot provide the names on here obviously but its not the case that there's no representation.
If you trust the people in ATC Systems Development not to be management lackies then you'll find that's where your focal person is.
Which layer of management do you define as being the MANAGEMENT? You've said that management should get everyone through to the TDU to have a look, so who's responsibility is it in your view? Should it be the LAS's, after all they know who's on breaks etc. Next up is it the watch supervisor, or the watch manager? Is it the manager ATC? Is it the General Manager? Is it the Manager ACR? Managing Director maybe? I think there can only be one person and thats the Watch Manager instructing the LAS's to send people through. That is, of course, if he/she can break through the apathy of many operational staff who really don't care. It is striking that the vast majority of staff turn up, move traffic and go home. There appears just to be a hard core of dissenters!
In essence what NERC Dweller says about changing the fonts (certain one's anyway) is correct, its not particularly difficult but it is VERY time consuming to do all the testing. Plus there has to be a software build for it to go on. The next major one is due November, although there are two 'emergency builds' due before then.
Torpids:
I think its a bit strong to say that NATS lied to the HSE. The information that HSE asked for was provided and, if you read their report, they do say that they are (albeit just) within standard. It is very difficult to 'measure' font sizes etc. there are a LOT of factors involved.
Also a recurrent theme in here is that there was never Operational Staff involvement. Well I do wonder what you consider the NTT were doing on the project for 6 years before it opened? Thats in addition to the Operational staff in ATC Systems.
Iron City:
By jove, a chap after my own heart! Rearrange these words into a well known phrase or saying: Hammer nail head hit the on.