Whoaaa....
"What needs fixing?".... Are you serious? Colectively the end users have been complaining about the FONT SIZES for a long time.
Specifically the OPERATIONAL staff have been complaining about them since they first saw them during OCT. And what EXACTLY was done? Apart from emboldening the fonts.... NOTHING. I REPEAT, NOTHING. ( I still have a copy of the e-mail urging OCT course managers to try to stay away from the subject of fonts and ledgibility)
The fact that these observations don't seem to have got thru the the people with the ability to do anything about it is due solely to who, do you think? Not the operational staff, not the systems people. No, the reality is that another NERC delay was inevitable, had the management had the courage to take the decision to fix the problem there and then.... of course large NERC opening bonuses might have swayed their decision making process, as would another appearance before Ms. Dunwoody.
Now I accept that at some point you have to draw the line and deliver a system at an agreed spec, otherwise you'll just keep adding and adding to it and never deliver. The NERC font spec was NEVER acceptable to the end user, and that should have been taken seriously. It wasn't. Instead a set of standards that it barely complied with (no room for error then) were used. Show me documentation that says otherwise. No? HSE couldn't find any either!
BEX