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Originally Posted by Suzeman
(Post 10263195)
Trouble is that most people nowadays expects to travel for next to nothing and still have a great service.
That kind of comment seems to represent the overall customer service approach to passengers at MAN; that flights are 'next to nothing'. Most people pay more than next to nothing these days and some like me who have to travel with the job end up paying a small fortune BUT still get the kind of service that 'next to nothing' buys. If you look at the profits of MAG and the profits of some of its biggest airline customers - someone somewhere is having a serious laugh at the expense of the passenger. |
If you look at the profits of MAG and the profits of some of its biggest airline customers - someone somewhere is having a serious laugh at the expense of the passenger. I don't think they are having a serious laugh at all, not at those margins. |
Originally Posted by Johnny F@rt Pants
(Post 10263921)
I actually don't think that is the case, profit margins are very tight, it is down to volume. MAG runs airports that collectively see a throughput of about 60 million people, and they made £217 million, thats less than £4 per passenger unless I'm being a bit numb (there's a good chance of that), and I know from having sat and listened to the management of the biggest airline based at MAN, that margins are similar, 4p in the £.
I don't think they are having a serious laugh at all, not at those margins. |
Suzeman - please don't take this personally - I'm only quoting you as an example of a comment I see on here a lot. That kind of comment seems to represent the overall customer service approach to passengers at MAN; that flights are 'next to nothing'. Most people pay more than next to nothing these days and some like me who have to travel with the job end up paying a small fortune BUT still get the kind of service that 'next to nothing' buys. I'm in no way trying to justify the Airport's overall customer approach, just that the largest volume of their passengers are price conscious and expect to travel at a low cost. The way of the world is such now that to be competitive in this market, the Airport and its agents have to cut costs to the bone to reduce charges. This then has consequences in all sorts of areas, especially when things go wrong, but it seems that dealing with these consequences is not one of the Airport's strong points. This is not to say that premium passengers should put up with the same service levels as everyone else. The higher cost is for a better service level at the airport and on the flight; sadly it seems on some counts at least that higher level of service is not being met at the airport Toodle Pip |
MAG announces plans to bid for a 35 year concession in partnership with a Chinese company to operate Sofia Airport,Bulgaria.
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Originally Posted by southside bobby
(Post 10264855)
MAG announces plans to bid for a 35 year concession in partnership with a Chinese company to operate Sofia Airport,Bulgaria.
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Originally Posted by southside bobby
(Post 10264855)
MAG announces plans to bid for a 35 year concession in partnership with a Chinese company to operate Sofia Airport,Bulgaria.
https://mediacentre.magairports.com/...ssion-process/ I hope they have the resources to do all this without losing focus on the current airports as seems to have happened in the past... In addition they have an endorsement from Grayling - not sure given his past performance at things transport and justice whether that is a good thing or not :eek: |
Originally Posted by Suzeman
(Post 10264932)
Story here
https://mediacentre.magairports.com/...ssion-process/ I hope they have the resources to do all this without losing focus on the current airports as seems to have happened in the past... In addition they have an endorsement from Grayling - not sure given his past performance at things transport and justice whether that is a good thing or not :eek: As for an endorsement from Grayling, hmmmm. Perhaps the Bulgarians are unaware of those 'performances'. Perhaps we should send him to run their railways? |
Back in the black
Monarch plus 365 days (366 actually). The daily traffic stats have already leaped back into positive. MAN did well to back-fill the lost traffic but a year's growth was wiped out by the biggest airline collapse in UK history. The likes of LHR and STN were unaffected but MAN and especially BHX were hit hard. Primera has minimal effect on MAN but a big loss for STN.
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Big loss of course for prestige re the TATL with STN but not so much in terms of the numbers.
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Originally Posted by roverman
(Post 10265037)
Monarch plus 365 days (366 actually). The daily traffic stats have already leaped back into positive. MAN did well to back-fill the lost traffic but a year's growth was wiped out by the biggest airline collapse in UK history.
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It`s going to be October as Monarch were still operating in September 2017
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Originally Posted by MANFOD
(Post 10265091)
roverman, Do I take it from your comment that September should show an increase in pax, or were you referring just to the first couple of days of October?
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Originally Posted by chaps1954
(Post 10265289)
It`s going to be October as Monarch were still operating in September 2017
Quoting roverman: "September I expect to be flatter than Bonneville Salt Flats but October should have more of a Cape Canaveral feel to it" Thank you roverman. I see your picture clearly. |
I’m not terribly keen on that green wallpaper. |
Originally Posted by Bernoulli
(Post 10269385)
I’m not terribly keen on that green wallpaper. |
hahaha that's really funny
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I’m not terribly keen on that green wallpaper. |
Manchester management please take note: "Industry group Airport Councils International’s (ACI) recent Airport Service Quality: Airport Cleanliness report found that clean restrooms and terminals had the greatest effect on travellers’ airport ratings. “If you want a pleasant experience, clean bathrooms are a must,” said ACI associate director Dimitri Coll."
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