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-   -   STANSTED - 2 (https://www.pprune.org/airlines-airports-routes/245928-stansted-2-a.html)

wowzz 9th May 2017 19:17


Originally Posted by davidjohnson6 (Post 9765718)
wowzz - I agree there might well be a case for saying MAG is liable, but MAG will be very careful in what they say publicly to avoid admitting any liability, pointing to the lack of any payment by a passenger to the airport (contract law 101 - no consideration generally means no contract). A passenger would have to go to significant effort and expense in the High Court before any kind of liability might be found. Alternatively there is the option of complaining to the CAA but this will probably not achieve a worthwhile result

MAG *should* in my view face some penalty for this but without politicians focussing on getting reelected, neither the Dept for Transport or CAA will want to get involved. Passenger just has to put up with it.

I suppose you could argue that the air fare includes the airport handling fee (albeit indirectly). However, as you say, it is unlikely to be argued in court. Pity!

wowzz 9th May 2017 21:43

Good to know that apologies have been issued for any 'inconvenience caused '. Not sure if that helps in the scheme of things.

daz211 10th May 2017 08:08

Please we all work or have worked and some on here just dream of working in this industry therefore we should all know that these things happen and will always happen at some airport somewhere in the world the type of business that a airport airline or even just the massive complex technical side of the industry means one day something will fail it's the joys of travel I'm not saying it's not inconvenient just inevitably just one day of moving thousands of people through a thin gap in the infrastructure went wrong that's all

ATNotts 10th May 2017 09:05


Originally Posted by daz211 (Post 9766385)
Please we all work or have worked and some on here just dream of working in this industry therefore we should all know that these things happen and will always happen at some airport somewhere in the world the type of business that a airport airline or even just the massive complex technical side of the industry means one day something will fail it's the joys of travel I'm not saying it's not inconvenient just inevitably just one day of moving thousands of people through a thin gap in the infrastructure went wrong that's all

You are so right, and the army of Twitter and Facebook warriors need to remember that throughout their lives sh!t happens, and when it does, generally, as we always have done, you have to endure it, pick yourself up, dust yourself down - and carry on.

wowzz 10th May 2017 11:38

I think we can all agree that these things happen. However, there seems to have been a distinct lack of management skills - one person fainting, no information being given, no queue control. Looks like there is a distinct lack of crisis control.

daz211 10th May 2017 14:01


Originally Posted by wowzz (Post 9766539)
I think we can all agree that these things happen. However, there seems to have been a distinct lack of management skills - one person fainting, no information being given, no queue control. Looks like there is a distinct lack of crisis control.

Wowzz unless you were there I don't think you are qualified to comment
I don't think you have thought about what you are saying
At that time of the day and from the pictures all over social media it's easy to see nothing could have been done to sort the situation out any quicker and if you think about it 400 passengers is a very small amount of people if you consider how many flights were departing at that time of the day just how would you start managing that amount of people into any sort of a micro queue and regarding a passenger fainting just how could this have been prevented
We all agree it was a bad morning at the airport but this sort of things happen all the time all over the world I'm sure the airlines and airport worked together as best they could to get people to where they needed to be as quickly as possible yes people were unhappy but this is life things happen we deal with it and move on.

DC3 Dave 11th May 2017 09:58

I can't believe that 'shit happens' is an acceptable or appropriate response and I doubt very much anyone directly affected would take that view whether or not they use social media.

If a flight is cancelled for good reason, that's one thing. But the airline is required to either refund the ticket or make alternative provision for its customers including consequential costs such as hotel accommodation.

It's a pretty poor attitude if a multi-billion pound industry wrings its hands and takes a 'Not my problem, guv' stance.

FRatSTN 11th May 2017 10:48

Couple of Eurowings/Germanwings increases now on sale at weekends over the pre-christmas period to Cologne, Hanover and Stuttgart.

Also Hanover increases from 6x to 9x weekly on a permanent basis from 01 NOV 2017.

daz211 11th May 2017 10:51


Originally Posted by DC3 Dave (Post 9767573)
I can't believe that 'shit happens' is an acceptable or appropriate response and I doubt very much anyone directly affected would take that view whether or not they use social media.

If a flight is cancelled for good reason, that's one thing. But the airline is required to either refund the ticket or make alternative provision for its customers including consequential costs such as hotel accommodation.

It's a pretty poor attitude if a multi-billion pound industry wrings its hands and takes a 'Not my problem, guv' stance.

Pick the parts you want to read !
Shit dose happen but I also said the airport worked hard with the airlines to sort the situation for the people involved not once has anyone wrote the airport or airlines said nothing I can do go away it sounds to me your making up your own story I had family traveling to Ireland they missed the flight which was held 15 mins so the airline waited as long as possible they were re booked FREE of charge on to the next flight so I guess all that could have been done was done and yes I stand by my statement shit does happen this was a technical issue not a deliberate act to make people miss flights

southside bobby 11th May 2017 10:51

Anyways Anyways........After a month or two of flat lining Stansted announces it`s busiest ever April for 2.177M = +11%.....Yes Easter helping with the totals a given...Moving ever closer to the magic 25M P.A. airport league....Nice one MAG...

RAT 5 12th May 2017 08:41

I don't get it. Airlines are obliged under EU law to compensate pax for severely delayed or cancelled flights due to their cock-up. Airports achieve the same result of pax missing flights due to their cock-up and get off scot free. The end result is great loss to the pax. One has to pay the other doesn't. Doesn't seem right to me. Even if the airlines operate with sympathy the next available flight might be days away and useless. It needs sorting.

daz211 29th May 2017 06:37

From Airlineroute (twitter)
 
Hainan Airlines has filed Beijing - Stockholm - Prague - Beijing A330 svc on 12JUL17, Beijing - Prague - London Stansted - Beijing 25JUL17

davidjohnson6 29th May 2017 12:09

daz - are these 2 flights from Hainan simply special charters or are tickets intended for sale to the public ? The only thing I could find on Prague-Stansted was a one way fare in economy for 1,300 on a flight lasting 2 hours - clearly not intended to be purchased by the general public

daz211 29th May 2017 13:57

To be honest I can't find any info on this what so ever you have found much more than I can so I guess a one off but for what reason I don't know

STN406 31st May 2017 12:23

Kuwait Airways
 
First time poster so please be kind.

Was wondering the reason why Kuwait Airways decided not to swap SNN for STN. This is because I work in the terminal building daily and saw on two occasions Kuwait Airways engineers being taken through the staff security point into departures.

Bearpit 1st Jun 2017 10:32

Jet2 look to be adding shopping trips to New York from Stansted! Three departures in November and 1 in December...

LAX_LHR 1st Jun 2017 11:00


Originally Posted by STN406 (Post 9788298)
First time poster so please be kind.

Was wondering the reason why Kuwait Airways decided not to swap SNN for STN. This is because I work in the terminal building daily and saw on two occasions Kuwait Airways engineers being taken through the staff security point into departures.

The basis of the story is:

Kuwait use SNN as a security stop over as the US isn't allowing it to fly direct.

SNN then proposed a downgrade of their fire cover which meant the KU B77W couldn't use SNN. STN/MAN were looked at as a replacement.

STN initially won out, but then STN bosses realised their transit lounge wasn't up to the job for the flight, so, a switch back to MAN was proposed.

It then transpires that a deal had been done with SNN to keep the fire cover for the B77W, so, the flight is staying there.

FRatSTN 1st Jun 2017 21:17

Jet2.com
 
The New York trips also appear to be on their A330 aircraft and not the 757 :D

Council Van 1st Jun 2017 22:01


Originally Posted by FRatSTN (Post 9789649)
The New York trips also appear to be on their A330 aircraft and not the 757 :D

Titan B767.

AirsideOps787 4th Jun 2017 20:58

99% sure it will be their A330 (well AirTanker's!). 'WD is configured in Y265, and Jet2 are marketing it as their A330 with Y327.


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