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Aer Lingus-7

Old 20th Nov 2018, 04:23
  #161 (permalink)  
 
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Is Aer Lingus still following through with their A350 order? I heard also that the A330 NEO is appealing to them.
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Old 20th Nov 2018, 11:21
  #162 (permalink)  
 
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Originally Posted by Sharklet_321 View Post
Is Aer Lingus still following through with their A350 order? I heard also that the A330 NEO is appealing to them.
Most discussion on this and other boards suggests the A350's won't be coming and that in the short to medium term any new widebodies will be A330-300 CEO's with GE engines.

JAS
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Old 22nd Nov 2018, 23:52
  #163 (permalink)  
 
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https://www.planespotters.net/airline/Aer-Lingus
Can someone confirm the A330 seating layouts? I was looking at the above and it lists a whole host of different configs
A330-300 as C30Y287 as well as C30Y283
A330-200 as C23Y243, C23Y248 and also C24Y236 for the ex QR example.

They can't have FIVE different A330 configs on a fleet of only 13 airframes surely?
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Old 23rd Nov 2018, 04:07
  #164 (permalink)  
 
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Well there’s 5 -200s, only 3 of which have the underfloor rest area for CC which results in a few less eco seats to accommodate the entrance, then 2 of the HGW -300s also have this feature, so there’s 2 different configurations. Then of the other 2 -200s, one is ex QR and still has some of their cabin fittings until it goes in for heavy maintenance in the next few weeks. The final one (EI-EWR) was always an odd ball cabin wise too.

Then there’s the remaining 6 -300s which have a uniform cabin AFAIK.

So yeah, 3 different-200 configurations, 2 different-300 configurations.
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Old 30th Nov 2018, 10:06
  #165 (permalink)  
 
Join Date: Jul 2015
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Cityjet / Aer Lingus - fare costs on London City airport route

I am a frequent flyer, been a heavy user of Cityjet into Dublin. When Cityjet operated the LCY - DUB services, you could pre select seats free of charge, and automatically included 20 kg checked bag.

Since the ACMI service partnership between Cityjet and Aer Lingus, this has all changed. All checked bags are now charged dependent upon weight you select.

So the headline air fare initially gives you a perception of relatively cost effective but by the time you add in the extras the end price becomes something quite expensive, which is over and above the historical typical air fares on this LCY - DUB route.

Ripping off customers comes to mind. I've learned an expensive lesson in how Aer Lingus are trying to get passengers to purchase a Plus ticket. This will sadly be my last flight using this service, taking my business elsewhere. Buyer beware!

Last edited by mik3bravo; 30th Nov 2018 at 10:19.
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Old 30th Nov 2018, 11:27
  #166 (permalink)  
 
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Originally Posted by mik3bravo View Post
Cityjet / Aer Lingus - fare costs on London City airport route

I am a frequent flyer, been a heavy user of Cityjet into Dublin. When Cityjet operated the LCY - DUB services, you could pre select seats free of charge, and automatically included 20 kg checked bag.

Since the ACMI service partnership between Cityjet and Aer Lingus, this has all changed. All checked bags are now charged dependent upon weight you select.

So the headline air fare initially gives you a perception of relatively cost effective but by the time you add in the extras the end price becomes something quite expensive, which is over and above the historical typical air fares on this LCY - DUB route.

Ripping off customers comes to mind. I've learned an expensive lesson in how Aer Lingus are trying to get passengers to purchase a Plus ticket. This will sadly be my last flight using this service, taking my business elsewhere. Buyer beware!
What you're describing (paid-for seat selection, charge for checked bag) sounds like the standard Aer Lingus short-haul business model (which makes sense given that Aer Lingus are now calling the commercial shots on this route and CityJet is just a contractor to Aer Lingus).

I note that BA Cityflier offers something similar (cheapest fare is hand baggage only, pay extra to choose a seat).

I'd absolutely agree with you that the CityJet offer (in terms of what was bundled in) was superior to this, but CityJet had (sadly) become an outlier in a headline-price-driven market.

I'm curious: when you say you are taking your business elsewhere, what other airline will give you a CityJet-type bundled fare between LON and DUB? Or are you proposing to take the train and ferry?
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Old 30th Nov 2018, 20:02
  #167 (permalink)  
 
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Quick fare comparison across Aer Lingus, BA, and Ryanair and looking far ahead to Sat 6 & Sun 7 April, selecting a Plus ticket or similar, reveals:

BA (LGW - DUB rtn) £217
EI (LCY - DUB rtn) £175
FR (SEN - DUB rtn) £104

Had Flybe (SEN - DUB) service been available, likely would have been priced around £135 for a Plus equivalency airfare.

With FR having options available to DUB from STN, SEN, LTN, LGW and Aer Lingus limited to LHR and LCY with premium airfares, relying on the hope of a more pretentious passenger, it will be interesting to see how long it will take for Aer Lingus to squeeze more costs out of their product delivery.

For what is a 1 hour short hop London to Dublin flight time, with hardly time to serve and consume in-flight refreshment services at a relaxing pace, ticket airfare is king. Aer Club members are more abundant now than ever before, with long lines of Aer Club members almost outnumbering non members. In many regards, quiet similar to the Priority boarding lines on all FR services. In-flight service costs are similar too. So I fail to see any Aer Lingus USP's on the London / Dublin routes. IMHO there's no discerning product distinctions between Aer Lingus and Ryanair at this point. As O'Leary describes it, it's a bus in the sky, I want on and off and reliable fast efficient service at lowest price. Consumer is king. BA ticket prices on this route are ridiculous compared to the competition. Room for another carrier on the route to keep the competition vibrant
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Old 30th Nov 2018, 22:28
  #168 (permalink)  
 
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Originally Posted by mik3bravo View Post
With FR having options available to DUB from STN, SEN, LTN, LGW and Aer Lingus limited to LHR and LCY with premium airfares
Aer Lingus also serve LGW...

Average summer schedule:

LHR - 13 daily
LGW - 6 daily
LCY - 6 daily

The Aer Lingus offering continues to be very attractive in this market.
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Old 30th Nov 2018, 23:06
  #169 (permalink)  
 
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BA (LGW - DUB rtn) £217
EI (LCY - DUB rtn) £175
FR (SEN - DUB rtn) £104
BA don’t operate LGW-DUB, it’s a codeshare on EI metal.
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Old 1st Dec 2018, 05:58
  #170 (permalink)  
 
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Irrespective, I can't see justification for higher air fares on the London services when compared to current competitors fares.

The usage of the South Gates at DUB by Aer Lingus, jumping on a bus at the 300's for a jolly to South Gates is not ideal for London service's. Can't understand why all EI London services don't run from T2 for a better passenger experience for the airfare being charged by Aer Lingus.

So basically, the passenger experience is on a par with Ryanair, yet you pay a much more expensive ticket price from Aer Lingus, with no added value or USP. Seems very much a rip-off for what is a very average service quality. I see no upside for the passenger, all I see is hassle, inconvenience, and more expensive travel costs compared to Ryanair, for example.

Even Flybe and Cityjet on all London services can park at the 200's and deliver a better passenger experience than the Willie Wonka bus ride layed on to shuttle pax to South Gates for the Aer Lingus flights to London.
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Old 1st Dec 2018, 07:49
  #171 (permalink)  
 
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EI short haul has for some time now been no better than FR. Anyone who claims otherwise is deluding themselves.
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Old 1st Dec 2018, 09:44
  #172 (permalink)  
 
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Maybe EI/BA can "get away with it" because the bus takes people to where they want to go when they want to go?
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Old 1st Dec 2018, 15:39
  #173 (permalink)  
 
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Have some people just woken up in the year 2003?!

Surely it's no surprise to anyone that the Aer Lingus and Ryanair offerings are very similar on short haul while average fares are distinctly different, it's been that way for the best part of 20 years! Despite this sudden revelation, Aer Lingus continues to do quite nicely for themselves so the argument feels somewhat dated.
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Old 1st Dec 2018, 20:48
  #174 (permalink)  
 
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Bit defensive there, Shamrock. Complacency and no USP are obvious factors here.
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Old 1st Dec 2018, 22:09
  #175 (permalink)  
 
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I do rate EI better than FR. I generally find the experience more relaxing and I'd rate the EIR service even higher than mainline. Always much prefer the 2 a breast seating!

I have to say in the past, when cancellations have occured EI have always looked after me very well. Hotels, meals, forward transport, the lot. Meanwhile those on similar flights with FR have been sleeping on the airport floor.
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Old 2nd Dec 2018, 07:51
  #176 (permalink)  
 
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Yes, but I'm specifically highlighting here the London - Dublin service. As a frequent flyer, I'm in and out of Dublin weekly for the past 6 months for business reasons. I've used a variety of different airlines, ranging from Aer Lingus, BA, Ryanair and even Flybe. With the exception of Flybe, I have never had any major delays or flight cancellation on the route. The services on this route generally run like clock work from all of these carriers, except for Flybe.

My point being, the need for added comfort and peace of mind that Are Lingus will put you up in a hotel if they cancel a flight is such a rare need on such a smoothly running route, I fail to see how accumulating significant airfare cost differences can be jusyified. The risk / reward ratio is just not justifying the price of the Aer Lingus fares on the London to Dublin services.

If my flight was unfortunately cancelled and it necessitated my need for hotel accommodation then I'd much rather take control off that expense for myself and be free to arrange my own overnight accommodation and taxi / chauffeur service myself and expense back to my company.

We can't justify spending significant flight costs on an annual basis on this London to Dublin route when the chance of a (rare) cancellation occurring is used as a business rationale argument to support buying Aer Lingus tickets versus others. (Flybe, by the way, have been consistently poor service providers on this route, that's been our direct experiences from several staff we've had to send to Dublin on weekly business over the past 6 months - needless to say we dumped Flybe as a direct result). We spend thousands of pounds on business travel London to Dublin each month but can no longer justify the cost differentiators of airfares, our 2019 plan spending means we've imposed rules on what my employees can book and what airlines). It's simply business, and I can't continue to support excessively high airfares on a 1 hour short hop London to Dublin service when there's such an availability of other services and time slots that work when you are running a business and need staff located on time for meetings. Harsh reality and our honest position.
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Old 2nd Dec 2018, 17:16
  #177 (permalink)  
 
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£175 isn't excessively high. You are comparing flying from London City, which is premium business airport, in the heart of the city and on the transport for London network, to southend, which isn't.

You are also missing the point, that Aer Lingus is not competing with Ryanair, not really. They have different business models, and much of the traffic between London and Dublin will be connecting where as Ryanair is all point to point.

In terms of point to point, I expect another reason EI and BA are more expensive (apart from the fact they operate into major airports) is that they have less seats available for point to point ... like I said, different business models.

But, even with all this said, here's the bottom line. If you want to save £65 then book Ryanair and enjoy the service they offer, enjoy the lack of convenience of London City and hope nothing goes wrong. At the same time, as has been seen above, many others prefer to fly with Aer Lingus and BA and that is why both do very well on the route.
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Old 2nd Dec 2018, 17:24
  #178 (permalink)  
 
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Originally Posted by mik3bravo View Post
Yes, but I'm specifically highlighting here the London - Dublin service. As a frequent flyer, I'm in and out of Dublin weekly for the past 6 months for business reasons. I've used a variety of different airlines, ranging from Aer Lingus, BA, Ryanair and even Flybe. With the exception of Flybe, I have never had any major delays or flight cancellation on the route. The services on this route generally run like clock work from all of these carriers, except for Flybe.

My point being, the need for added comfort and peace of mind that Are Lingus will put you up in a hotel if they cancel a flight is such a rare need on such a smoothly running route, I fail to see how accumulating significant airfare cost differences can be jusyified. The risk / reward ratio is just not justifying the price of the Aer Lingus fares on the London to Dublin services.

If my flight was unfortunately cancelled and it necessitated my need for hotel accommodation then I'd much rather take control off that expense for myself and be free to arrange my own overnight accommodation and taxi / chauffeur service myself and expense back to my company.

We can't justify spending significant flight costs on an annual basis on this London to Dublin route when the chance of a (rare) cancellation occurring is used as a business rationale argument to support buying Aer Lingus tickets versus others. (Flybe, by the way, have been consistently poor service providers on this route, that's been our direct experiences from several staff we've had to send to Dublin on weekly business over the past 6 months - needless to say we dumped Flybe as a direct result). We spend thousands of pounds on business travel London to Dublin each month but can no longer justify the cost differentiators of airfares, our 2019 plan spending means we've imposed rules on what my employees can book and what airlines). It's simply business, and I can't continue to support excessively high airfares on a 1 hour short hop London to Dublin service when there's such an availability of other services and time slots that work when you are running a business and need staff located on time for meetings. Harsh reality and our honest position.
Reading your description of the activities of your staff, it seems you need to be making much more use of VC facilities. The cost in unproductive time of you and your staff traipsing to and from Dublin greatly outways the cost of the airfares (and getting to and from the airport).
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Old 2nd Dec 2018, 18:58
  #179 (permalink)  
 
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Interesting report on the front page of the sunday independent today,

https://m.independent.ie/business/irish/aer-lingus-chief-says-staff-stealing-many-millions-of-euro-from-customers-and-colleagues-37585746.html

Obviously it's the Sindo so usual rules apply but not great press for EI. Surely it can't be that easy to just walk away with company or passenger property...and strange that this leaks to the media...I'm assuming it's a leak?
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Old 3rd Dec 2018, 06:01
  #180 (permalink)  
 
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Originally Posted by inOban View Post
Reading your description of the activities of your staff, it seems you need to be making much more use of VC facilities. The cost in unproductive time of you and your staff traipsing to and from Dublin greatly outways the cost of the airfares (and getting to and from the airport).
Not the OP, but as someone who manages a remote team VC doesn't replace actual face time. I try to see my people in person every two months or so.
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