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Stansted-3

Old 29th Jan 2018, 13:27
  #421 (permalink)  
 
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Was reading about Primera pulling BHXBOS: https://www.birminghampost.co.uk/bus...ngham-14215588

Noticed this little gem
Primera Air said all passengers affected by the decision to scrap the Boston route had been offered alternatives, including flights from London Stansted, with Primera Air covering the cost to and from the Essex airport, services with other airlines and refunds
A pretty bold move, if they're serious about moving everyone from BHX to STN, it'll sure cost a pretty penny, unless loads were REALLY bad
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Old 29th Jan 2018, 14:17
  #422 (permalink)  
 
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And does that mean loads from STN are ALSO poor in order to accommodate the extra pax ?
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Old 29th Jan 2018, 14:41
  #423 (permalink)  
 
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Can we all just calm down with the speculation and drama
We are all in the airline industry apart from the spotters and the enthusiastic wannabes and for us that actually work in the industry we know no airline would cancel and delay flight schedules due to lack of seat sales whilst offering affected passengers a flight from an alternative airport and paying for the cost of getting people to the alternative as this would lead to an aircraft sitting doing nothing and we all know that’s how you destroy your reputation.
It is obvious to me and I would guess many others on this forum that the only possible reason for this is a delay to the delivery of an aircraft.
From what I have heard the customer service from this airline has been second to none with calls being answered promptly and many alternatives being offered from full refunds to alternative departure points with costs covered
We should give the airline credit for resolving this issue and taking the affected flights out of the schedule promptly.

Can I just add this has only affected Birmingham longhaul flights and has not affected Stansted or Paris flights what so ever

Last edited by daz211; 29th Jan 2018 at 14:44. Reason: More info
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Old 29th Jan 2018, 16:11
  #424 (permalink)  
 
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I have to agree with daz211 that it sounds like a shortage of a/c due to late delivery. Why would the BHX-EWR go from daily to x4 weekly to accommodate the YYZ rotations if this was not the case?

It could also be that poor sales had a contributing factor as to why BHX was chosen over STN/CDG to affect the least customers?
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Old 29th Jan 2018, 16:37
  #425 (permalink)  
 
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The Stansted Tristar

She has had a varied career here as our training aircraft; towing, pushback, aircraft recovery, emergency services exercises and de-icer training. When parts and tyres were no longer available she fell into disrepair.

The decision was taken in 1996 to remove her from Stansted. It has been a lengthy process and the first works commenced two weeks ago. Her wings were removed on Tuesday and from there the excavator munched its way through her fuselage until this afternoon, Friday 26 January she was no more.

Post from ‘Stansted Airport Staff Newsletter’
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Old 29th Jan 2018, 16:37
  #426 (permalink)  
 
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To avoid having the second a/c sat doing nothing for half the week? I can't figure out why Primera would be so keen not to say it is late delivery of a/c - the Airbus contract must be a cracker!
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Old 29th Jan 2018, 16:38
  #427 (permalink)  
 
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I would say you're both correct. Its known that their new 321neo aircraft aren't off the production line yet, hence why they've had to cancel flights.

Any company regardless of the industry will cut ops which have the least economic affect on its finance books. So we can assume that STN sales have been better than BHX. I'm not surprised that BOS was suspended as it's a new market for BHX and would take some time to develop, it does not mean it will wont be successful in the future.

Primera at the end of the day are leading the future of transatlantic travel, narrow body long haul flights will be extremely common in the future of aviation (even IAG have ordered the 321LR) and generally they will even have lower cost base than Norwegian LH from LGW because of the aircraft type and lower fees at STN.

Regarding shoreline check-in, I don't think Emirates will use it as the belts wont be in place in time and they apparently require more than 8 desks. I imagine they will use Zone B as it's not used in the evening.

Not sure if this has been mentioned here but MV ATH has been suspended indefinitely, CO LCA are reducing their schedule to two flights a week in S18, I imagine because of their new LHR flights. Finally IZ TLV are returning will a full schedule between April to October.
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Old 29th Jan 2018, 18:53
  #428 (permalink)  
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Aax1 - it looks like MV / Air Mediterranean shut down all routes across their network by the middle of last week. The Greek press was reporting that investors were unhappy
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Old 29th Jan 2018, 20:03
  #429 (permalink)  
 
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Originally Posted by daz211 View Post
Can we all just calm down with the speculation and drama
We are all in the airline industry apart from the spotters and the enthusiastic wannabes and for us that actually work in the industry we know no airline would cancel and delay flight schedules due to lack of seat sales
It also amazes me that anyone thinks these flights would be anywhere near full right now, when we're a good three months away from even the first flight!
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Old 30th Jan 2018, 09:51
  #430 (permalink)  
 
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Do we have a Primera Air Rep here ?

"Customer service second to none " ?

I doubt those who have had flights cancelled to BOS and NEWARK would agree but maybe that's just me. In terms of credit they sent a lot of cancellation emails out at 4.59 on Friday.

Whether that was by accident or design it has left many with a somewhat sour taste.

They have rectified a part of the problem with ftr offers but to many that appears reactionary rather than customer led.
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Old 30th Jan 2018, 12:42
  #431 (permalink)  
 
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No not a rep just an understanding person who knows this industry very well and yes the customer service seems to be very good after the event with reports from affected passengers saying phone calls being answered in under a minute and alternative travel arrangements offered or a full refunds but as we all know in our line of work flights get cancelled customers get upset due to this at least it’s looking like they have sorted the unfortunate situation out but you can’t make people happy once you have made the decision on how to move forward.
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Old 1st Feb 2018, 09:15
  #432 (permalink)  
 
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Primera Air NEW ROUTE

We are happy to announce direct flights from London to Washington, D.C., starting August 2018. Discover the monumental capital of the US. Book your flight now.

Also note that they are also launching STN-PMI in July looks to be a Saturday only flight so far.

Last edited by daz211; 1st Feb 2018 at 09:23. Reason: More info
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Old 1st Feb 2018, 09:25
  #433 (permalink)  
 
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Clear that BHX-BOS was cut for poor loads as this is clearly the aircraft that was due to operate that route.
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Old 1st Feb 2018, 09:52
  #434 (permalink)  
 
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Fantastic news....

IAD commences 22.8.18 & at 5 weekly appears to be bookable thru to at least 8.12.18 at the moment.

Toronto increases from 3pw to 5pw too.

News item also appears on STN website & Primera also state only a few weeks away from receiving their first NEO with ops commencing in April.

Great news with the addition of PMI too if only with a measured 1pw to start but it now makes 8 destinations in total from STN this Summer.
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Old 1st Feb 2018, 09:58
  #435 (permalink)  
 
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Indeed brilliant news for Stansted.
Palma is saturated at Stansted this summer not looked at the full timetable for all airlines but I heard Ryanair will have 19x weekly flights to PMI from Stansted not to mention Jet2 Easyjet TUI Thomas Cook.
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Old 1st Feb 2018, 14:29
  #436 (permalink)  
 
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^^^^^
Yes absolutely correct with RYR on PMI going from 14 to 19 weekly between 2.6.18 & 30.9.18.

STN really coming into its own now with Med services.

A good call surmising another long haul route to come later in the season from Primera with the demise of BHX/BOS.
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Old 1st Feb 2018, 16:04
  #437 (permalink)  
 
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Don’t forget BA (City Flyer) on the PMI route too.

Stansted must be the best connected UK airport to the island this summer in terms of operators if not seats overall?
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Old 1st Feb 2018, 17:02
  #438 (permalink)  
 
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It might appear with the flux of operators over at LTN it has involuntarily ceded some Med market to STN.

Interesting also with all the Primera detractors the start of PMI even with their large experience within the market there is very measured & tactical so far with a limited period & 1pw to start.
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Old 1st Feb 2018, 17:16
  #439 (permalink)  
 
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We must be talking 9 or 10 flights to PMI on a Saturday mid summer this is going to be a massive year for Stansted and passengers numbers, with all the new airlines and transatlantic routes, the sooner the new arrivals building is completed the better so they can open up the terminal for departing passengers, it is nice to see that the airport is adding a lot more seating in Departures that will be a welcome addition to the airport.
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Old 1st Feb 2018, 17:17
  #440 (permalink)  
 
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Originally Posted by pamann View Post
Don’t forget BA (City Flyer) on the PMI route too.

Stansted must be the best connected UK airport to the island this summer in terms of operators if not seats overall?
Top 3:

Gatwick 65 weekly flights 5 airlines (MT/D8/TUI/EZY/BA)


Stansted 51 weekly flights airlines 7 (PF/EZY/RYR/LS/BA/MT/TUI)


Manchester 69 weekly flights 6 airlines (BA/RYR/EZY/TUI/MT/LS)

Info taken from Google flights so apologies if any info incorrect.
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