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Ryanair - 9

Old 8th Nov 2013, 08:15
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I tried booking again this morning using a different browser and it froze on the paymnent page , now I don't know whether I've been charged or not or if the sale has gone through. I havent received an email saying its gone through but is there any way to find out for sure without having to ring a premium rate number?
I might be going out on a limb here but I think I preferred the old website.
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Old 8th Nov 2013, 08:48
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I have had more than my fair share of disagreements with ASFKAP over the last number of years on here, reading what he has now posted I sadly see nobody winning in it.

Good luck Peter in whatever you do.
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Old 8th Nov 2013, 09:13
  #1583 (permalink)  
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@Rufust90.
Did you try Manage My Booking?
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Old 12th Nov 2013, 14:05
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The war of words continues:

'Ryanair took pleasure in irritating customers' - Telegraph
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Old 12th Nov 2013, 15:53
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Morgan Fischer vs Ryanair...

Ryanair denies 'harsh' treatment of senior pilot - Independent.ie

Michael O?Leary urged pilot to withdraw his resignation - Independent.ie
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Old 12th Nov 2013, 18:37
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Difficult one because understand reaction of being transferred from France to Lithuania. Not requesting a base sounds like a faux pas and something you would expect someone to do or check on. Especially when rest of colleagues would have been doing it. Did he not talk with any colleagues ?

Getting CEO asking you not to resign, while not explicity saying it because that brings its own issues, there appears to be a suggestion that he would be out of Kaunas within 3-4 months. No written guarantees but take somebody at their word.

It doesn't sound like Pilot was someone that Ryanair had any desire to lose but more like a series of screwups that could probably have worked out for him had he stayed.
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Old 12th Nov 2013, 18:57
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If a High Court judge can publicly criticise MOL for lying to a Govt minister, why should an employee rely on a verbal assurance ?

Judge criticises Michael O'Leary for lying - RTÉ News

Last edited by davidjohnson6; 12th Nov 2013 at 19:15.
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Old 12th Nov 2013, 19:22
  #1588 (permalink)  
 
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FR

In all fairness no one ever has accused MOL of telling the truth and I think it
Unwise on this forum to make such unfair and baseless statements

However there is a commitment going forward .....
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Old 12th Nov 2013, 19:37
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If a High Court judge can publicly criticise MOL for lying to a Govt minister, why should an employee rely on a verbal assurance ?
Well Pilot had a previous grievance and met MOL, relying on what has been already stated and not questioned by his side.
Clearly it had been resolved, assume he wouldn't have been still there if still unhappy with result and MOL wrote to him so it would suggest no bad feeling on his part.
No reason for CEO to have written to him and said it if was never going to happen..........don't write anything at all if planning to do nothing.
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Old 14th Nov 2013, 07:43
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Ryanair just reported news of a big announcement from Dublin shortly.
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Old 14th Nov 2013, 08:05
  #1591 (permalink)  
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9 new Dublin routes: Almeria Bari Basel Bucharest Chania Comiso Lisbon Marrakesh & Prague and additional flights on 8 existing services from April
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Old 14th Nov 2013, 08:10
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^^ Prague? Didn't they stop flying to Prague?
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Old 14th Nov 2013, 09:28
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"and when it's on the auto scan scales ( bar code reader) if it's over weight it prints you an invoce to go and pay at the ticket desk or soon to be introduced at bag drop, no people no arguments "

And also no human discretion! What irks me about this future is who's to say the accuracy of the airline scales? How often are they checked; what is the tolerance? I use my scales at home- same questions. If the agents are taking a slice of the excess baggage, or if the airline is adding this significant amount to their profits, then discretion will be as rare as a truthful politician. With the drive towards hand baggage only travel this is a minefield. In my local baggage shop there is a list of airline's weight and size allowances. There are very few standard IATA (now why is that?) and the spectrum is so varied. Some have 7kgs, some 5kgs some 10kgs and some unlimited weight only size. All sell single tickets. Way out with one, way back with another. What a nightmare.
That little discretion over 1.5kgs is a customer service thing and best served y a human. I once tried to argue the toss over 2kgs on a 20kg baggage allowance on the basis of a 10% tolerance in the scales. It was like talking to a martian, but charm worked. The computer said 22kgs so that is what is was. Then I started the rummaging and rearranging. Out came some stuff, back on the scales, 20kgs, then the stuff went back in. Only a sensible human could have allowed that.
In this world there is already enough dealing with electronic voices and virtual customer service agents, voice menus that go on for minutes that take you to another R2 D2 type person. Please: no more.
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Old 14th Nov 2013, 09:58
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So FR did no new deal with Kerry or Cork?
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Old 14th Nov 2013, 10:28
  #1595 (permalink)  
 
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Despite all the bad publicity, the punters keep buying. Perhaps there is some truth in the old adage that there's no such thing as bad publicity.

Continued use of the FR services in such large numbers must suggest a certain level of satisfaction (or money's worth), and carrying so many millions of pax around Europe implies that not all are first timers.
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Old 14th Nov 2013, 10:29
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Basel?

Is this a first for Ryanair - to fly Switzerland?
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Old 14th Nov 2013, 11:51
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NEW FR airport Bucharest-Otopeni

Return of Basel and Prague

And 9 new routes from Dublin

Dublin - Almeria
Dublin - Bari
Dublin - Basel
Dublin - Bucharest
Dublin - Chania
Dublin - Comiso
Dublin - Lisbon
Dublin - Marrakesh
Dublin - Prague
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Old 14th Nov 2013, 12:12
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How common is it for FR to run out of food or drink ?.This happened to a relative on FR6653 AGP-EDI on Tuesday and I have read about it on forums elsewhere . Are planes provisioned at the start of te round trip or at turnround . I have never heard of this on any other carrier ? Perhaps it's a cost saving measure to reduce waste .
Are FR pilots ever instructed to reduce speed to save fuel on last rotation of the day - this flight always used to be early but rarely recently .
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Old 14th Nov 2013, 13:08
  #1599 (permalink)  
 
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...And also no human discretion! What irks me about this future is who's to say the accuracy of the airline scales?...
...and from the good ol' USof A:

Luggage scales: Flying too heavy | The Economist
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Old 14th Nov 2013, 13:29
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munrobagger, not rare for a route such as that to run out of food, esp. on last rotation of the day.
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